We are delighted to hear that you enjoyed your stay and our services. We really hope that we will have the pleasure of welcoming you back again here at Guam Reef Hotel.
10/10 (非常に良い)
YUYA
2024 年 5 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
YUYA
2024 年 5 月に 3 泊滞在
Guam Reef Hotelからの返信 (投稿日 : 2024 年 5 月 14 日)
Hafa Adai and thank you for choosing Guam Reef Hotel as your accommodation in Guam. We are glad you enjoyed your time here and hope to see you again in the future!
10/10 (非常に良い)
Kayo
グループ旅行
2024 年 5 月 12 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
グアムのホテルはここが良いと思った。
徒歩でレストランや買い物にもいける。
すごく便利な場所です。
Kayo
2024 年 4 月に 3 泊滞在
Guam Reef Hotelからの返信 (投稿日 : 2024 年 5 月 14 日)
Thank you. Your satisfaction with our services makes us very thrilled. Your review is greatly appreciated and we hope to be your choice of accommodation again on your next trip to Guam.
10/10 (非常に良い)
ISONO
家族旅行
2024 年 5 月 12 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staf aer very fliendly!
ISONO
2024 年 5 月に 3 泊滞在
Guam Reef Hotelからの返信 (投稿日 : 2024 年 5 月 14 日)
Our staff will be glad to know about your feedback. This is highly appreciated. We look forward to serving you again as our guests.
10/10 (非常に良い)
SATOSHI
2024 年 5 月 10 日
良かった点 : 清潔度、施設のコンディションと設備
Ok
SATOSHI
2024 年 5 月に 3 泊滞在
Guam Reef Hotelからの返信 (投稿日 : 2024 年 5 月 14 日)
Thank you very much for your positive review .We appreciate the opportunity to be of service to you and hope to do so again soon.
8/10 (良い)
TAKAAKI
2024 年 5 月 10 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
TAKAAKI
2024 年 5 月に 4 泊滞在
Guam Reef Hotelからの返信 (投稿日 : 2024 年 5 月 14 日)
Hafa Adai! We are glad that you enjoyed your stay with us. We hope to see you again here at Guam Reef Hotel.
10/10 (非常に良い)
TOSIHIRO
カップルで旅行
2024 年 5 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
いつもありがとうございます。
TOSIHIRO
2024 年 5 月に 3 泊滞在
Guam Reef Hotelからの返信 (投稿日 : 2024 年 5 月 9 日)
We appreciate your positive feedback about Guam Reef Hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to Guam again soon, don’t hesitate to call us.
10/10 (非常に良い)
TOMONORI
出張, グループ旅行
2024 年 5 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The sunset seen from the pool was amazing.
TOMONORI
2024 年 5 月に 3 泊滞在
Guam Reef Hotelからの返信 (投稿日 : 2024 年 5 月 9 日)
Thank you for sharing this experience us. We hope you were able to capture some unforgettable memories during your time stay. If you ever find yourself in the area again, we would love to welcome you back for another memorable sunset experience.
10/10 (非常に良い)
Tashiro
2024 年 5 月 7 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good location, good hygiene, good facilities and good hospitality.
I will definitely choose this hotel again next time.
Tashiro
2024 年 5 月に 2 泊滞在
Guam Reef Hotelからの返信 (投稿日 : 2024 年 5 月 9 日)
We are overjoyed that you were satisfied with your stay here at Guam Reef Hotel. We hope that this is not the last and you'll visit us again soon.
6/10 (普通)
Daisuke
2024 年 5 月 6 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Daisuke
2024 年 4 月に 3 泊滞在
Guam Reef Hotelからの返信 (投稿日 : 2024 年 5 月 8 日)
We truly apologize that we did not live up to your expectations fully. We will certainly work harder to make sure that our guests are satisfied. If you have time, we would want to know more how we could have made your stay enjoyable.
8/10 (良い)
Shigeharu
2024 年 5 月 5 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Shigeharu
Guam Reef Hotelからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for your review and for choosing Guam Reef Hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest.
10/10 (非常に良い)
RISA
家族旅行
2024 年 5 月 5 日
良かった点 : 清潔度、スタッフとサービス
親切丁寧で良かった。
RISA
2024 年 5 月に 2 泊滞在
Guam Reef Hotelからの返信 (投稿日 : 2024 年 5 月 6 日)
We are delighted that you enjoyed your stay here at Guam Reef Hotel. It will be our great pleasure to serve you again as our guest.
Thank you for taking the time to share your detailed feedback about your recent stay at Infinity Oceanfront. We truly appreciate your valuable insights.We are happy that you enjoyed your room and some of our amenities. Your feedback about the lights, sockets and ice machine are duly noted. We will have them checked and fixed immediately. All of the things you mentioned are valuable. We're actively working to address them right now. We hope to have another opportunity to welcome you back for an even better experience in the future.
10/10 (非常に良い)
KIE、Kotaku
2024 年 5 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
KIE
2024 年 5 月に 4 泊滞在
Guam Reef Hotelからの返信 (投稿日 : 2024 年 5 月 6 日)
Guam Reef Hotel would like to thank you for choosing and staying at the hotel. Your positive review is greatly appreciated. Please pay us another visit soon.
Thank you. Your satisfaction with our services makes us very thrilled. Your review is greatly appreciated and we hope to be your choice of accommodation again on your next trip to Guam.
8/10 (良い)
SHUTO
2024 年 5 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
SHUTO
2024 年 4 月に 5 泊滞在
Guam Reef Hotelからの返信 (投稿日 : 2024 年 5 月 6 日)
Hafa Adai! It is wonderful to know that you sound like you had an enjoyable stay with us. We hope to welcome you again as our guest here at Guam Reef Hotel.
10/10 (非常に良い)
MAMORU
カップルで旅行
2024 年 5 月 4 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I stayed here on my first trip to Guam. The staff were very friendly and the rooms were spacious and well-cleaned, making for a very comfortable stay. This is a hotel I would definitely like to stay at again when I go to Guam.
MAMORU
2024 年 4 月に 4 泊滞在
Guam Reef Hotelからの返信 (投稿日 : 2024 年 5 月 6 日)
We’ve passed your wonderful review onto our team. Thank you so much for taking the time to leave a review about your stay here at Guam Reef Hotel. We are looking forward to having you again as our guest soon!
10/10 (非常に良い)
Shigeharu
小さなお子様連れの家族旅行
2024 年 5 月 4 日
良かった点 : スタッフとサービス
気になった点 : 清潔度
建物は老朽化が感じられますが、楽しめます
Shigeharu
2024 年 5 月に 3 泊滞在
Guam Reef Hotelからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you. Your satisfaction with our services makes us very thrilled. Your review is greatly appreciated and we hope to be your choice of accommodation again on your next trip to Guam.
10/10 (非常に良い)
MIHO
2024 年 5 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was my first trip to Guam and it was wonderful to be so close to the ocean and so safe!
The staff was very courteous!
MIHO
2024 年 5 月に 3 泊滞在
Guam Reef Hotelからの返信 (投稿日 : 2024 年 5 月 7 日)
Your kind words are highly appreciated and keep us working towards giving a better and excellent service. We hope to be given another chance to serve you again on your next visit to Guam.
Your positive review about your stay here at Guam Reef Hotel is really appreciated. We love making our guests’ days and we can’t wait to have the opportunity to make you smile again! Thanks for staying with us.
6/10 (普通)
Katsuhiko
2024 年 5 月 2 日
良かった点 : スタッフとサービス
気になった点 : 清潔度
Katsuhiko
2024 年 4 月に 3 泊滞在
Guam Reef Hotelからの返信 (投稿日 : 2024 年 5 月 3 日)
We are happy that it was a pleasant experience for you. We will continuously work on providing a better service to our guest. We look forward to serving you again.
8/10 (良い)
KYOKATSU
カップルで旅行
2024 年 5 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I've stayed 3 times, but everytime we recieved kindly atendance and surpport of staff. Thanks for everything.But next time I hope take breakfast more variety at the eary morning. And Jaggzy funccion every time.
KYOKATSU
2024 年 4 月に 4 泊滞在
Guam Reef Hotelからの返信 (投稿日 : 2024 年 5 月 3 日)
Thank you for sharing your experience here in Guam Reef Hotel. We will continue to strive harder to make our guests more comfortable during their stay. We hope to welcome you again as our guests.
10/10 (非常に良い)
MIWA
カップルで旅行
2024 年 5 月 1 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
nearest shopping and food place from the hotel.
the building of the hotel is old but they have water server in room and nice pool to be able to see whole Tumon sea.
MIWA
2024 年 4 月に 5 泊滞在
Guam Reef Hotelからの返信 (投稿日 : 2024 年 5 月 1 日)
We always appreciate knowing what our guests have to say. We're delighted we have met your expectations and we appreciate your positive review.We will be working on hotel's improvements and hope to see you again soon for a much better experience.
Our staff will be glad to know about your feedback. This is highly appreciated. Comments like these are the reason why we are passionate about our service. We will continue to strive and work for improvement. We hope that you visit us again.
10/10 (非常に良い)
RIE
2024 年 4 月 28 日
良かった点 : 清潔度、スタッフとサービス
RIE
2024 年 4 月に 3 泊滞在
Guam Reef Hotelからの返信 (投稿日 : 2024 年 4 月 30 日)
It has been our pleasure being of service to you and your companions. Thank you for your feedback. We are hoping to serve you again in the near future. Visit us soon.
Hafa Adai! It warms our hearts to know that you had a wonderful experience here at Guam Reef Hotel. The views from our balconies are indeed a sight to behold and we are glad you got to enjoy it. We are hoping to see you again on your next visit to Guam.
8/10 (良い)
HANDA
2024 年 4 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
HANDA
2024 年 4 月に 5 泊滞在
Guam Reef Hotelからの返信 (投稿日 : 2024 年 4 月 23 日)
We are happy to know that all your needs are met during your stay. We understand that there is a lot to improve and we will all be working towards giving the best to our guests.
8/10 (良い)
FUMIYA
2024 年 4 月 18 日
FUMIYA
2024 年 4 月に 2 泊滞在
Guam Reef Hotelからの返信 (投稿日 : 2024 年 4 月 23 日)
Hafa Adai! We are glad that you enjoyed your stay with us. We hope to see you again here at Guam Reef Hotel.
8/10 (良い)
IZUHA
家族旅行
2024 年 4 月 18 日
良かった点 : スタッフとサービス、設備とサービス
Most of the staff are friendly.
Great view!!!
Great pool/beach location.
I hope they clean the room thoroughly like they used to do before.
IZUHA
2024 年 4 月に 7 泊滞在
Guam Reef Hotelからの返信 (投稿日 : 2024 年 5 月 2 日)
Hafa Adai! We are glad that you loved our view, pool and location. Thank you also for raising your concern about our housekeeping services. Rest assured, we will improve this for better customer satisfaction.
8/10 (良い)
NAOKO
小さなお子様連れの家族旅行
2024 年 4 月 18 日
ウォーターサーバーが良かった。
NAOKO
2023 年 12 月に 3 泊滞在
Guam Reef Hotelからの返信 (投稿日 : 2024 年 4 月 25 日)
We are happy that you found our water dispensers useful and convenient. Visit us again soon
8/10 (良い)
RIHO
グループ旅行
2024 年 4 月 15 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
気になった点 : 清潔度
大変良かったです
RIHO
2024 年 3 月に 3 泊滞在
Guam Reef Hotelからの返信 (投稿日 : 2024 年 4 月 25 日)
Wow! Thank you so much for your feedback. We value your satisfaction and hope to see you soon again here at Guam Reef Hotel.
10/10 (非常に良い)
Kazunori、Chofu shi
2024 年 4 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Kazunori
2024 年 4 月に 3 泊滞在
Guam Reef Hotelからの返信 (投稿日 : 2024 年 4 月 23 日)
We’ve passed your wonderful review onto our team. Thank you so much for taking the time to leave a review about your stay here at Guam Reef Hotel.
10/10 (非常に良い)
MINA
小さなお子様連れの家族旅行
2024 年 4 月 13 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
プールが良かった!
場所も良い!
MINA
2023 年 12 月に 2 泊滞在
Guam Reef Hotelからの返信 (投稿日 : 2024 年 4 月 26 日)
Your positive review about your stay here at Guam Reef Hotel is really appreciated. We love making our guests’ days and we can’t wait to have the opportunity to make you smile again! Thanks for staying with us.
4/10 (不満)
KYOKO
2024 年 4 月 12 日
KYOKO
2024 年 4 月に 2 泊滞在
Guam Reef Hotelからの返信 (投稿日 : 2024 年 5 月 2 日)
We truly apologize that we did not live up to your expectations fully. We will certainly work harder to make sure that our guests are satisfied. If you have time, we would want to know more how we could have made your stay enjoyable.
10/10 (非常に良い)
Natsuki
家族旅行, 小さなお子様連れの家族旅行
2024 年 4 月 12 日
良かった点 : スタッフとサービス、施設のコンディションと設備
立地が最高。
Natsuki
2024 年 4 月に 2 泊滞在
Guam Reef Hotelからの返信 (投稿日 : 2024 年 4 月 25 日)
We are happy that our location worked for you. It is one of the best being at the center and close to shops, restaurant and most especially the beach. Come and visit us again.
Wow! Thank you so much for your feedback. We value your satisfaction and hope to see you soon again here at Guam Reef Hotel. It warms our hearts to know that we made your stay worth while. We know that there is a lot to improve and we want to assure you that we are working on it. I hope you visit us again soon. Have a goon one!
8/10 (良い)
TAKATO
2024 年 4 月 12 日
TAKATO
2024 年 4 月に 2 泊滞在
Guam Reef Hotelからの返信 (投稿日 : 2024 年 5 月 2 日)
Hafa Adai! We are glad that you enjoyed your stay with us. We hope to see you again here at Guam Reef Hotel.
Thank you for staying at Guam Reef Hotel. We will relay your kind comments to our staff. They will be happy to know that you were pleased with their service.We understand that the hotel needs updating and we will be working hard to make sure that it is maintained. We hope that you choose Guam Reef Hotel again on your next travel here in Guam.
We are happy to know that all your needs are met during your stay. Guam Reef Hotel is always ready to accommodate you on your next trip Guam.We would also like to extend our apologies for any shortcomings from our staff. We will make sure that they are properly trained in dealing with our guests.
10/10 (非常に良い)
TAKANORI
家族旅行, 小さなお子様連れの家族旅行
2024 年 4 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
プールが夜まで開いているのがすごくよかった。立地も最高によかった。
TAKANORI
2024 年 4 月に 4 泊滞在
Guam Reef Hotelからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you so much for staying at Guam Reef Hotel and we appreciate that you took the time to input your valuable feedback. We are so pleased that you enjoyed our infinity pool and its beach access. We are currently working on extending pool open hours as well as the beach access gate hours so we hope you can benefit from it next time you stay with us! Thank you again for sharing your comments and we are looking forward to welcoming you back at our hotel!
10/10 (非常に良い)
toshiyuki
2024 年 4 月 6 日
toshiyuki
2024 年 3 月に 5 泊滞在
Guam Reef Hotelからの返信 (投稿日 : 2024 年 4 月 30 日)
Your satisfaction is what keeps us driven towards providing an excellent service to our guests. We hope to welcome you again here at Guam Reef Hotel.
Thank you for taking the time to share your review about your recent stay here at Guam Reef Hotel. Your opinion matters. First of all, we are grateful that you chose to stay with us again. We hope that our location and pool added more great memories. Our staff will also be happy to hear about your praises. Also, please accept our sincere apologies for the unsatisfactory experience you have with our breakfast options. We will certainly consider this for future improvements. Together with the management team, we will review what we currently offer and make sure that we provide better options to our guests. We hope that we get another opportunity to serve you again in the future.
8/10 (良い)
??
2024 年 4 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
??
2024 年 3 月に 4 泊滞在
Guam Reef Hotelからの返信 (投稿日 : 2024 年 4 月 23 日)
We are happy that it was a pleasant experience for you. We will continuously work on providing a better service to our guest. We look forward to serving you again.
8/10 (良い)
Kaori
家族旅行
2024 年 4 月 3 日
良かった点 : 清潔度、スタッフとサービス
レストランがあまり美味しくない
Kaori
2024 年 3 月に 2 泊滞在
Guam Reef Hotelからの返信 (投稿日 : 2024 年 5 月 1 日)
Hafa Adai and thank you very much for staying at Guam Reef Hotel. We appreciate your time spent to give us your feedback. We shared your comments with the management and will keep working on improving our dining options & services so that our guests have better experience inside our hotel. Your comments are a big help. We always welcome what our guests have to say. We hope to welcome you again here on your next visit to Guam.
Hafa Adai and thank you for choosing Guam Reef Hotel as your accommodation in Guam. We are glad you enjoyed your time here and hope to see you again in the future!
8/10 (良い)
Hiroki
2024 年 3 月 31 日
Hiroki
2024 年 3 月に 3 泊滞在
Guam Reef Hotelからの返信 (投稿日 : 2024 年 4 月 23 日)
It has been our pleasure being of service to you and your companions. We are hoping to serve you again in the near future. Visit us soon.
10/10 (非常に良い)
Yoko、Kamiyoga, Setagaya-ku
2024 年 3 月 31 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Yoko
2024 年 3 月に 2 泊滞在
Guam Reef Hotelからの返信 (投稿日 : 2024 年 4 月 23 日)
We always appreciate knowing what our guests have to say. We're delighted we have met your expectations and we appreciate your positive review.
8/10 (良い)
RISA
2024 年 3 月 31 日
良かった点 : 清潔度、スタッフとサービス
The ocean view and the location are amazing. But the building is pretty old and the bathroom was noisy.
RISA
2024 年 3 月に 4 泊滞在
Guam Reef Hotelからの返信 (投稿日 : 2024 年 5 月 1 日)
We are glad that the our location and the view from our rooms made your stay amazing. We love hearing comments like this and it certainly pleases us that you got to enjoy these. We also understand that the hotel needs big improvements. We promise to work hard on it and will definitely be glad to welcome you again.
10/10 (非常に良い)
Yuki
2024 年 3 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Yuki
2024 年 3 月に 4 泊滞在
Guam Reef Hotelからの返信 (投稿日 : 2024 年 4 月 23 日)
We appreciate your positive feedback about Guam Reef Hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to Guam again soon, don’t hesitate to call us.
10/10 (非常に良い)
Yuuki
2024 年 3 月 28 日
良かった点 : スタッフとサービス、施設のコンディションと設備
Yuuki
2024 年 3 月に 4 泊滞在
Guam Reef Hotelからの返信 (投稿日 : 2024 年 4 月 23 日)
Thank you very much for your positive review .We appreciate the opportunity to be of service to you and hope to do so again soon.