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Reviews of The Westshore Grand, A Tribute Portfolio Hotel, Tampa

4 out of 5
The Westshore Grand, A Tribute Portfolio Hotel, Tampa
4860 West Kennedy Boulevard, Tampa, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 603 out of 1005 reviews" "
Rating 8 - Good. 227 out of 1005 reviews" "
Rating 6 - Okay. 84 out of 1005 reviews" "
Rating 4 - Poor. 52 out of 1005 reviews" "
Rating 2 - Terrible. 39 out of 1005 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dr. Kerri

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, warm welcome.
Stayed 3 nights in May 2024

8/10 Good

Irvelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Eduardo J.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional service.
Stayed 1 night in May 2024

10/10 Excellent

Jareliz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Apr 2024

10/10 Excellent

Patrick

Stayed 1 night in May 2024

10/10 Excellent

Adam, Fuquay Varina

Liked: Cleanliness, staff & service, property conditions & facilities
Easy going well kept upscale facility. Comfortable rooms. Nice bar area.
Stayed 3 nights in May 2024

8/10 Good

Joe

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the building and lobby. Looked really nice. Only flaw in the room was the drain in the tub was very slow that it would fill up while showering.
Stayed 3 nights in May 2024

10/10 Excellent

Sammy A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast staff was awesome and very very nice, they treat you like a king, thanks to Angel, Latasha and the team in the breakfast lounge. Thank you. I will come again. Nice place.
Stayed 3 nights in May 2024

8/10 Good

Montez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and beautiful…a bit pricey for something that didn’t “Wow” me. Staff is GREAT, but housekeeping needs retraining. They always took my towels but never replaced , I had to call the desk to get more towels. (Don’t know what that was about) but overall not bad. But nothing to brag about as well.
Stayed 3 nights in May 2024

8/10 Good

David B

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and even though our first room had some issues; the staff quickly addressed them and made our stay very comfortable.
Stayed 3 nights in May 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 1 night in May 2024

2/10 Terrible

Jasmine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Apr 2024

8/10 Good

Roy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2024

10/10 Excellent

Teddi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Very helpful staff..
Stayed 1 night in May 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service and location!
Stayed 1 night in Apr 2024

2/10 Terrible

Geoff

Liked: Cleanliness
Disliked: Staff & service
Marriot Gold member. Possibly the worst check in experience I have had. After making arrangements for a delayed check in due to flight issues was denied the ability to check in for a pre-paid room. The check in attendant who claimed she was the on duty manager claimed there was nothing that could be done, but I could pay for another room despite having already paid, and not yet checking in. After politely disagreeing for a prolonged period (over 20 min) was finally allowed to use the room “for less than 2 hours, just to shower”. Very negative experience. Wa planning to book for additional days on the tail end of my Florida trip, and will be staying elsewhere.
Stayed 1 night in Apr 2024

10/10 Excellent

Alisha

Stayed 4 nights in Apr 2024

4/10 Poor

lisa

Traveled with family
We tried to use the heated pool that you advertise, but it was not heat and they were drunk adults every time we went up there with beer bottles, and champagne bottles. It’s hard to have my children enjoy a pool that did not look anywhere near your advertisement when people are blowing up the F word. I hope that you are really affiliated with the Marriott because I worked there for 20 years and that’s not how I ran my hotel. It was disappointing, disgusting on the pool area and I would never recommend anyone ever to stay there.
Stayed 1 night in Apr 2024

6/10 Okay

Doreen

Needs microwaves in rooms and some updates
Stayed 4 nights in Apr 2024

10/10 Excellent

Malik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, I really enjoyed my stay
Stayed 2 nights in Apr 2024

6/10 Okay

Anne Marie

Traveled with group
Liked: Cleanliness, staff & service
The pool area needs updating and more lounge chairs. Parking was a bit confusing. Not your typical Marriott property.
Stayed 2 nights in Apr 2024

10/10 Excellent

Douglas

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat and clean. Very friendly staff.
Stayed 2 nights in Apr 2024

10/10 Excellent

Aundra

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Definitely would come back again
Stayed 3 nights in Apr 2024

6/10 Okay

Genevieve

Traveled with family and small children
Hotel overall was nice however our room smelled damp and musty, my daughter has allergies and had a tough night sleeping in the room. There was most likely significant mold in the AC duct work.
Stayed 1 night in Apr 2024

10/10 Excellent

FERESHTEH, Garden City

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were great. Gave me the room with the same price, even though Expedia messed up and had cancelled my reservation.
Stayed 2 nights in Apr 2024

10/10 Excellent

Marta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet clean place
Stayed 1 night in Apr 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Nice property. Needs some updating. Overall I would stay again.
Stayed 2 nights in Apr 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty solid hotel. Stayed for a couple days and it was legit. Staff was cool and the parking was straightforward. Clean and the bar downstairs was convenient with good food
Stayed 2 nights in Apr 2024

8/10 Good

Luis

Stayed 1 night in Mar 2024

10/10 Excellent

Dale

Business traveler
Very comfortable stay. Professional staff.
Stayed 3 nights in Apr 2024

10/10 Excellent

Diarra

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had really great customer service.
Stayed 2 nights in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly staff
Stayed 2 nights in Apr 2024
Response from Hotel Management on Apr 16, 2024
Thank You so much for rating us a 5 out of 5! We hope to see you again!

10/10 Excellent

Restn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 2 nights in Apr 2024

8/10 Good

KOSTYANTYN

Stayed 3 nights in Apr 2024

2/10 Terrible

Carlson

Business traveler, Traveled with partner
Disliked: Property conditions & facilities
Water was keep coming back in the bathroom and it smells and the shower takes forever to run out
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 16, 2024
Good Evening! We are so sorry you had these issues during your stay! We have spoken to our Engineering Team to ensure this is looked at and resolved. We hope you will give us another chance upon your next trip to Tampa!

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean. Food was a little pricey but that is normal for convience.
Stayed 4 nights in Apr 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with friendly staff…
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 16, 2024
Thank you so much for giving us your feedback! We hope to welcome you back in the future!

2/10 Terrible

Larenta

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The shower should be walk in and there’s no microwave in the rooms
Stayed 2 nights in Apr 2024

6/10 Okay

Nicolas

Traveled with group, Business traveler
Everything is good , but pool and pool area is a joke for that type of hotel
Stayed 5 nights in Apr 2024

6/10 Okay

Mollie

Traveled with family
I picked the hotel because it’s a 4 star hotel, but it felt more like a 3 star. The lobby is 4 star, but the room was definitely a 3. We stayed in room 624. It looked and felt old. Lighting was insufficient in some parts of the room. The sink in the bathroom came up to my chest which was so odd, towels were sparce, toilet had line and rust stains in and around it. My daughter didn’t feel the tub was clean enough to use it. The staff weren’t overly friendly checking in, they weren’t rude or mean but no one smiled. That was odd also. The parking situation was the worst- it’s in another building around the back of the hotel. and lastly…I bought two breakfast vouchers online when I booked for $10 each, when we used them at the cafe in the hotel they were worth $6 each. Is that robbery or what?
Stayed 1 night in Apr 2024

10/10 Excellent

krystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Anita, CHICAGO

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

4/10 Poor

Juan

Stayed 1 night in Apr 2024

8/10 Good

William

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Management on Apr 9, 2024
Thank you for giving us a 4 out of 5! We were very happy to welcome you to our hotel!

10/10 Excellent

Ardean

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent in every category and aspect!
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 5, 2024
Thank you so much! We are glad you had a great time!

8/10 Good

Deborah

Stayed 6 nights in Mar 2024
Response from Thalia on Apr 6, 2024
Thank you for your feedback!

8/10 Good

ROCIO

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a short Stay!
Stayed 3 nights in Mar 2024
Response from Thalia on Apr 6, 2024
Thank you for your feedback!

10/10 Excellent

ismael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the cleanliness of our room and helpful staff.
Stayed 3 nights in Mar 2024
Response from Thalia on Apr 6, 2024
Thank you for a perfect score!