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Reviews of Elixir Hotel and Serviced Apartments

2.5 out of 5
Elixir Hotel and Serviced Apartments
77 Gordon Street, Suva

Reviews

5.4
Rating 10 - Excellent. 10 out of 65 reviews" "
Rating 8 - Good. 11 out of 65 reviews" "
Rating 6 - Okay. 11 out of 65 reviews" "
Rating 4 - Poor. 13 out of 65 reviews" "
Rating 2 - Terrible. 20 out of 65 reviews" "

5.6/10

Cleanliness

6.4/10

Staff & service

3.6/10

Amenities

5.0/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

Niraj

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
No AC.no towel no soap.terrible room.first and last booking.
Stayed 1 night in Feb 2024

2/10 Terrible

Rita

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The info advertised is misleading and does not reflect the true nature of the place. It is filthy. The place needs a clean and furnishing needs to be updated for the prices advertised.

4/10 Poor

Bwakura

Disliked: Staff & service, amenities
Stayed 3 nights in Jan 2024

8/10 Good

Asena T

Liked: Amenities
Friendly staff
Stayed 2 nights in Dec 2023

2/10 Terrible

Lopini

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a dirty place I ever seen in Suva. Not a good place to stay.
Stayed 3 nights in Dec 2023

8/10 Good

Prem

Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
First of all the staffs were very friendly and helpful..secondly they provides everything to make sure that we are satisfied and feel comfortable and also feel at home.
Stayed 7 nights in Jul 2023

2/10 Terrible

Isaac

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible value for money - TV wasn't working. No towels, no soap and was not clean. Staff didn't know I had booked despite being prepaid and booked online via Expedia. I almost walked out but had no where else to go. Will never return unless I no other option.
Stayed 2 nights in Jun 2023

2/10 Terrible

Stanley

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t waste ur money on this property, very dirty place to stay, ac doesn’t work, rooms are filthy and disgusting
Stayed 1 night in Apr 2023

2/10 Terrible

viliti

Traveled with partner
Disliked: Amenities, property conditions & facilities
Pictures advertised on website does not match. No restaurant, no iron/ironing board/ they only supply packages of sugar..are they that cheap ? Toilet paper disgusting. ! Cheap toilet paper all loose... Two people booked, only one towel.. BED ....OH BOY, SIT AT THE EDGE OF THE BED AND YOU SITTING ON METAL SPRINGS..THE BED IS DISGUSTING INDEED, PLS GET NEW INVENTORY ON BEDS ROOM IS DISGUSTING INDEED WILL NEVER STAY THERE AGAIN !
Stayed 2 nights in May 2023

4/10 Poor

Eminoni

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hallway was dirty and wet and no room service. There was also no towel in the room and the AC was not working well.
Stayed 2 nights in Feb 2023

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is very good except one thing only one room was air conditioning the other one room was no air conditioning but everything is good room is clean that the most important
Stayed 6 nights in Feb 2023

8/10 Good

Ducoson

Liked: Staff & service
Stayed 1 night in Dec 2022

4/10 Poor

ali

Traveled with partner
Disliked: Amenities, property conditions & facilities
Location is nice. Staff are pleasant. Service is ok but need to have the restaurant service available.
Stayed 2 nights in Oct 2022

2/10 Terrible

Terence

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
best things were the receptionist an staff
Stayed 7 nights in Jul 2022

6/10 Okay

Melissa

Stayed 1 night in Jul 2022

10/10 Excellent

Ane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

2/10 Terrible

Christine

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The place had too many roaches. Short on staff. Theres no manager to talk to. Not recommended for overseas visitors or any visitors. 2 staff for cleaning entire hotel. Owner has a side cleaning chemicals business but doesnt do anythg abt the roaches
Stayed 4 nights in May 2022

2/10 Terrible

Max

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked in for 4 nights and stayed 2 nights. There was cockroaches everywhere, no hot water and the cold water was worked sometimes, no TV reception, no internet, no laundry facilities, you can feel the springs in the bed this is the worst place i have ever stayed in.
Stayed 4 nights in Apr 2022

6/10 Okay

Francis

Traveled with family
Disliked: Property conditions & facilities, room comfort
Kasa at the fron desk was more than helpful but problem is the Wi-Fi and internet we’re not working they couldn’t find my reservation not very professional I have been staying at the Tanoa across the street. It wasn’t a very good choice
Stayed 1 night in Feb 2022

2/10 Terrible

Jekope

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service
The location is good. I was expecting a kitchen with utensils and micowave in the apartment.
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing stay for guest from Australia
Very disappointing to see that the hotel is listed as 2star. It shouldn't really have any star.
Stayed 2 nights in Nov 2019

8/10 Good

Rebecca

Business traveler
Liked: Staff & service, property conditions & facilities
It was good... but Elixir has issues on internet and tv channels reach
Stayed 6 nights in Oct 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in May 2019

4/10 Poor

Broderick

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
That it had its own amenities such as toaster, kettle
Stayed 1 night in Mar 2019

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2018

4/10 Poor

ToonAmbro, Bali

Disliked: Cleanliness, property conditions & facilities, room comfort
When There is No Option
Have to upgrade from previous allocated room which equipped with awful drainage smell. Costly upgrade. Total rates will put me in three-stars hotel in Bali. Broken gas stove, cockroaches and 2 (yes, two) TV channels. Elixir is when you have no option in Suva.
Stayed 2 nights in Nov 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Bathroom old and not well presented and desk on wall not level.
Stayed 2 nights in Oct 2017

8/10 Good

Maka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect get away hotel
It's a great hotel, great location and friendly staff.
Stayed 4 nights in Sep 2017

8/10 Good

Li

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
The location is perfect, a few minutes walk to town. And the service is sweet.
Stayed 5 nights in Jul 2017

2/10 Terrible

Rozila

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
Very dirty hotel, hotel leaking from every where, sheets and towels looks like never washed. We paid so much and even AC wasn't working. Just totally rip off.
Stayed 1 night in Jul 2017

2/10 Terrible

Rosie, california

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty
From rooms to linens very dirty seems like never washed, AC not working either. It's a pile of garbage this hotel. Never ever will stay there. And check in time was 2pm but we waited until 4.30 b/c they say room wasn't ready.
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveler

Great for those on a budget
Right in the heart of the CBD. Within walking distance of shops, bars, etc.
Stayed 4 nights in Jun 2017

2/10 Terrible

Rachel, NY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here
I saw a rat, the sheets were torn and smelt old. Bathroom drainage bad!!!

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, room comfort
Hotel still needs repairs after cyclone Winston, but we understand that it takes a little longer to do these things in Fiji, comfortable and clean

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Hotel is always a pleasure to stay at. Receptionist is very helpful n they now have a bar n restaurant.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Ok
We booked in for a week in Room 402. Door was difficult to shut. The toilet was clean but had a foul smell. The shower door would not close. Cockroaches were visible.

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, secured and for a good price.
Wonderful experience. I ate three meals here. The hotel got 24 hour security guard. It is close to the center of the town. You can walk to the center. Taxi is reliable, picked me up 3:30 am, and took me to the airport.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Loud on Saturday night, not a good place if you want to go to sleep

4/10 Poor

Tony, Nadi

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Air con leaking on to bed..coacroaches in the room
Staff were very friendly despite the conditions. Need more staff in the evenings especially to take care of issues with rooms.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Cooking facilities
Portable gas burner on a bench, a kettle and a fridge plus knives and forks. But nothing else - no saucepans, large knife, cups, etc.

10/10 Excellent

glenda, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff and walk into city
It was a good value stay with lovely staff. The room was huge. There was a small shower problem which was fixed instantly.

6/10 Okay

Dennis, Brisbane

Liked: Staff & service, room comfort
Suva city
Hotel on main local bus routes and an easy walk to city centre - about 1km. Parliament House about 300m away and visitors welcome. The city is surrounded by sea and walk around esplanade picturesque. No sand but lovely parks,gardens and playgrounds. I was there for my first cyclone experience - Winston.

4/10 Poor

natasha, australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance to everything
Stayed here twice&both times when I went to check in my room wasn't ready very disappointing since I was tired from travelling&need rest...

8/10 Good

Melissa M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Heather, Auckland

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Suva stay
Read the reviews but stayed anyway as it was cheap!!!! And within walking distance of town. Had a problem with leaking water in the toilet which took awhile to fix. Room clean but very old and needs refurbishing.

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very noisy as our room was close to the road.
Staff was very friendly and exceptionally helpful, however the room was a bit worse for wear, although very clean and spacious. Other tenants were very noisy and traffic noise was very disruptive.

6/10 Okay

sandy, NZ

Liked: Staff & service
Served purpose
Stayed at elixir apartments for 2 nights. Basically served the purpose of a short stopover in Suva before heading west. The newly renovated exterior looks nice. However the same needs to be considered for the inside. had Some problem with the air conditioning which was fixed but noisy throughout the stay.