4/10 (不満)
宿泊されたお客様
2014 年 12 月 22 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Not Relaxing at ALL.
Good and Bad. My husband And I spent our anniversary here for 1 week,being that it was just the 2 of us we booked the studio 306a. looking at the ground layout from Web it made it look set back off the main street.. NOPE. VERY BUSY AND LOUD. bar/ restaurant across street had loud music all night everynight. very busy street with tons of traffic. upon arrival my husband and I immediately went to check out the beach and noticed the so called "private lounge chairs" where occupied by 2 Bums one who was passed out face down and the other who was obviously on some sort of Drug. another gentleman from our cottages was also disheartened by this scene and we then noticed the Bum get up and walk through then NON secured walkway and was lurking around cottages and cars. police were called. secured factor was a concern for us the entire week. My husband and I did not have a key to our cottage but we called the Not on site Management and they quickly delivered a key. that was good. I will say that the BED aweful. pillows flat as pancakes. we had to use sweatshirts to plug them up. the Rooms and surrounding needs updating and improvement. The absolute worst thing was we had 4 COCKROACHES!!!! 3 found in the bathroom and 1 found in living space. GROSS..... I'm still grossed out. we Google info on FL roaches and we understand that they are common but EEEWWW. who wants to sleep in that. we have been to FL several times and this was our 1st experience with this. bottom line will not return