We thank you for your patronage. We are delighted to recieve positive comments and such reviews motivate us to further enhance our guest experience. We have also noted the corrective requirements mentioned above & further ensure you to take corrective requirements. On behalf of our entire team at "CHAS HOTELS" we thank you for your business and we hope to see you again when your travel brings you back to "Siliguri".

Thank you very much for taking out time to review our hotel. As per your above rating it is quite understood that your experience was not satisfactory with us, though there is no comment or feedback written, we are not being able to figure out the problems. If you have any of those kindly feel free to write us, we shall be happy to rectify the same. Thank you once again for the feedback.

We appreciate you taking the time to submit your review & ratings regarding your stay with us. According to the above mentioned review & ratings it's quite understood that you enjoyed our hospitality and services but there are some disappointments against room sizes & we request you further to inform us during you stay so that we can look after the best possibilities. If your travels bring you back to SILIGURI, we hope to have the chance to welcome you again !!!

We appreciate you taking the time to submit your review & ratings regarding your stay with us. We will thoroughly cross check with the concerns regarding room condition & will take corrective measures on the same. We have noted all the improvement suggestions pointed above & will further assure you to rectify the same !!!

Thanks for sharing us your feedback. Quite shocked with your review as we are regularly trying to improvise the service standard. We are enquiring with every particular department regarding your dissatisfaction with the hotel services specially the food standard as mentioned. We never compromise on quality & the management will definitely go on with proper investigation against the concerned department related with the complain & will take strict action against the same. We highly regreat the inconvenience that you had to face during your stay in our hotel. We have taken your grievances into our consideration and assure that such inconvenience shall never be repeated. Thank-you very much for taking time in dropping your review which has given us the reason to correct our proceedings.

Firstly let me thank you for staying at Hotel Rajdarbar and taking the time to post your comments. Please allow me to apologize and express my embarrassment for the substandard service levels you have received, as our goal is to provide you with an overall excellent experience throughout your stay, every time you come to Rajdarbar. Incase of complimentary breakfast, I would like to clarify you that your booking was made on EP-Room Only basis, but at the portal we have all meal plans available to book. So we further recommend choose the meal plan while booking as per your wish. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

We appreciate you taking the time to submit your ratings regarding your stay with us. According to the above mentioned review & ratings it's quite understood that you enjoyed our hospitality and services. If your travels bring you back to SILIGURI, we hope to have the chance to welcome you again !!!