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Reviews of Van Buren Hotel

2.5 out of 5
Van Buren Hotel
1175 Van Buren Street, Shipshewana, IN

Reviews

8.4

Very Good

Rating 10 - Excellent. 517 out of 1001 reviews" "
Rating 8 - Good. 251 out of 1001 reviews" "
Rating 6 - Okay. 108 out of 1001 reviews" "
Rating 4 - Poor. 72 out of 1001 reviews" "
Rating 2 - Terrible. 53 out of 1001 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is so clean and neat looking. It smelled soooo good. You could smell the cleanliness of the hotel. The hotel Staff was wonderful. They had baked cookies and lemonade in the lobby upon check in. They allowed me to check in 1 hour early at no extra charge. The rooms had automatic night light for the bathroom which was really nice. It had extra plugs for phones on the end tables. There is an extra chair along with a small desk and chair. To me it was expensive per night at $250.00 per night but overall it was a very nice stay. I would recommend this hotel to anyone and would defiantly go back there as they are also very close to shopping driving distance was maybe a minute down the road to the central hub of downtown.
Stayed 1 night in May 2024
Response from Joseph (GM) on May 16, 2024
Thank you for taking the time to leave such a thought out review. We would love to host you again for future stays!

10/10 Excellent

Constance

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the Flea Market. The staff was very pleasant and we enjoyed the free breakfast.
Stayed 1 night in May 2024
Response from Joseph (GM) on May 9, 2024
Thank you for leaving a review. Great to see you have a good time!

10/10 Excellent

Rachel

Check in was a snap. Very nice hotel and friendly service
Stayed 1 night in May 2024
Response from Joseph (GM) on May 6, 2024
Thank you for taking the to leave a review!

6/10 Okay

David

Traveled with group
Liked: Staff & service
The establishment was clean except for the construction in the hall way. We were woken early with the ponding and sawing. The beds very uncomfortable. The pool was lovely.
Stayed 1 night in Apr 2024
Response from Joseph (GM) on May 6, 2024
Thank you for leaving a review. We are doing our best to accommodate guests while we are updating our rooms for a better guest experience. Glad to hear you enjoyed our saltwater pool!

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night for a concert in a king whirlpool room. Check in was easy but we had to wait because there was only one staff member & she was on the phone booking a room for someone else. The bed was comfy, the whirlpool was amazing (but seemed so loud). Our room had a microwave & mini fridge which was great. The pillows were really small but comfy. The room was clean, parking was easy, the location is great. It was really quiet both in our room & in the hotel & in the entire area actually (especially for a Saturday night).
Stayed 1 night in Apr 2024
Response from Joseph (GM) on May 6, 2024
Thank you for taking the time to leave a through review. We are so happy to hear you enjoyed your stay. Hope to see you again in the future!

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice option for going to concert at Blue Gate.
Stayed 1 night in Apr 2024
Response from Joseph (GM) on May 6, 2024
Thank you for the perfect five!

10/10 Excellent

Lillian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here a number of times in past years. We still found it to be quiet, away from the busy traffic of Shipshewana and very comfortable. Easy checking in and out, too. Friendly staff!
Stayed 1 night in Apr 2024
Response from Joseph (GM) on Apr 22, 2024
Thank you for leaving a review and continuing to choose to stay with Van Buren Hotel.

4/10 Poor

Nancy, Battle Ground

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Joseph (GM) on Apr 22, 2024
Thank you for leaving a rating. All feedback is appreciated especially if you experienced an issue with your stay. Glad to hear you liked the room based upon our courtesy follow up call.

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to see a Gladys Knight at the Bluegate theater. Reasonable rates. Close to the show. Hot breakfast in the morning. Very convenient
Stayed 1 night in Apr 2024
Response from Joseph (GM) on Apr 22, 2024
Thank you for taking the time to leave a review. Hope you enjoyed the show!

10/10 Excellent

James

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property, though obviously older, was very well maintained.
Stayed 1 night in Apr 2024
Response from Joseph (GM) on May 6, 2024
Thank you for taking the time to leave a review. We would love to have you back again to see our refreshed hotel once updates are done!

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Joseph (GM) on Apr 16, 2024
Thank you for leaving a review.

6/10 Okay

Michael

Traveled with partner
Liked: Cleanliness, staff & service
Price was too high for a room with two very uncomfortable chairs. The cushion on the wingback chair didn’t even belong to the chair and the desk chair was impossible to readjust. If this hotel was within walking distance of downtown it might be worth it but it’s not.
Stayed 1 night in Apr 2024
Response from Joseph (GM) on Apr 15, 2024
Thank you for leaving a review. We are currently looking to updating furniture in the rooms.

10/10 Excellent

Daniel

Business traveler, Traveled with partner
Liked: Property conditions & facilities
Have stayed at the Van Buren a couple of times. Every aspect of this hotel has been excellent, very clean, quiet, friendly staff. It’s our go to place to stay when we’re in the area.
Stayed 1 night in Apr 2024
Response from Joseph (GM) on Apr 15, 2024
Thank you for the great review. We look forward to seeing you again in the future.

10/10 Excellent

Laura

Stayed 1 night in Apr 2024
Response from Joseph (GM) on May 3, 2024
Thank you for the perfect five!

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed one night while traveling through. Laid back and comfortable. We’d stay here again.
Stayed 1 night in Apr 2024
Response from Joseph (GM) on Apr 12, 2024
Thank you for the great review. We would love to have you back.

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surpassed our expectations.
Stayed 1 night in Apr 2024
Response from Joseph (GM) on Apr 11, 2024
Thank you for choosing to stay with Van Buren Hotel. It brings us extreme joy knowing we surpassed expecations!

8/10 Good

Fay

Traveled with group
Liked: Cleanliness, property conditions & facilities
The breakfast was less than par. Hotel is nice, clean. Desk clerk staff dont acknowledge you when youre standing there 10 min or more. Place is ok.
Stayed 3 nights in Apr 2024
Response from Joseph (GM) on Apr 12, 2024
Thank you for leaving a review. Your concerns will be looked into.

6/10 Okay

Randy

Traveled with partner
Hotel was okay but not exceptional.
Stayed 1 night in Apr 2024
Response from Joseph on Apr 9, 2024
Thank you for leaving a review.

8/10 Good

Barry

Stayed 1 night in Apr 2024
Response from Joseph (GM) on Apr 9, 2024
Thank you for leaving a score.

10/10 Excellent

Edward

Stayed 1 night in Mar 2024
Response from Joseph (GM) on Apr 22, 2024
Thank you for the perfect five!

8/10 Good

Larry

Liked: Property conditions & facilities
The only issue was a bad receptionist when we arrived.
Stayed 1 night in Mar 2024
Response from Joseph (GM) on Apr 3, 2024
Thank you for leaving a review. We are sorry to hear you experienced an issue upon arrival. This is not typical and will be looked into. Thank you!

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to locate and close to stores and activities!
Stayed 1 night in Mar 2024
Response from Joseph (GM) on Apr 3, 2024
Thank you for the perfect 5!

8/10 Good

George

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Did not really like the laminate floor in the room. Seemed cold and uninviting.
Stayed 2 nights in Mar 2024
Response from Joseph (GM) on Mar 27, 2024
Thank you for your feedback as we continue to work on updates to our rooms.

10/10 Excellent

Nidhi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice to stay at! The staff were very friendly and the room was very clean and well maintained. Definitely recommend to anyone who is staying in the area.
Stayed 1 night in Mar 2024
Response from Joseph (GM) on Mar 27, 2024
Thank you for the great review and recommendation.

10/10 Excellent

Deborah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good breakfast, clean pool. Everything was great!!
Stayed 1 night in Mar 2024
Response from Joseph (GM) on Mar 27, 2024
Thank you for taking the time to leave a review. We are glad to hear you had a great time!

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Joseph (GM) on Mar 27, 2024
Thank you for the perfect 5!

10/10 Excellent

Debra, Panama

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean
Stayed 3 nights in Jan 2024
Response from Joseph (GM) on Mar 27, 2024
Thank you for taking the time to leave a review.

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to
Stayed 1 night in Mar 2024
Response from Joseph (GM) on Mar 27, 2024
Thank you for the perfect 5!

8/10 Good

William

Stayed 2 nights in Mar 2024
Response from Joseph (GM) on Apr 3, 2024
Thank you for leaving a review.

8/10 Good

Vanessa

Traveled with partner
We have stayed there 3 or 4 times now and it is always quiet, clean and friendly. Recommend it our friends😁
Stayed 1 night in Mar 2024
Response from Joseph (GM) on Mar 11, 2024
Thank you for continuing to stay with Van Buren Hotel. Thank you for the recommendations!

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super nice and the hotel is quiet 👍.
Stayed 1 night in Mar 2024
Response from Joseph (GM) on Mar 11, 2024
Thank you for the great review!

8/10 Good

Vicki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean, needs a bit of updating but they are in the prices according to signs at the property
Stayed 1 night in Mar 2024
Response from Joseph (GM) on Mar 11, 2024
Thank you for leaving a review. You are correct, we are currently in the process of updating guest rooms and public areas.

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very satisfied with our stay .
Stayed 1 night in Mar 2024
Response from Joseph (GM) on Mar 11, 2024
Thank you for taking the time to leave a review. We are happy to hear you were satisfied with your stay. Thank you for staying with Van Buren Hotel.

10/10 Excellent

Ellen, Twin Lake

Liked: Cleanliness, staff & service, property conditions & facilities
We come from Michigan several times a year to enjoy Gaither concerts. We always choose Van Buren for its accessibility to town
Stayed 2 nights in Feb 2024
Response from Joseph (GM) on Mar 8, 2024
Thank you for leaving a review and continuing to stay with Van Buren Hotel.

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Joseph (GM) on Mar 27, 2024
Thank you for the perfect 5!

10/10 Excellent

Roger

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Joseph (GM) on Mar 8, 2024
Thank you for the perfect five!

10/10 Excellent

sandra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was good priced and wonderful stay
Stayed 1 night in Feb 2024
Response from Joseph (GM) on Mar 8, 2024
Thank you for taking the time leave a review. We are happy to hear you enjoyed your stay!

10/10 Excellent

Tawnya

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean and comfortable. It was close to a lot of shopping and restaurants in the Shipshewana area.
Stayed 1 night in Feb 2024
Response from Joseph (GM) on Feb 26, 2024
Thank you for taking the time to leave a review and staying with Van Buren Hotel.

10/10 Excellent

Ashton

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the spacious king suite very clean
Stayed 2 nights in Feb 2024
Response from Joseph (GM) on Feb 26, 2024
Thank you for taking the time to leave a review. Thank you for staying with Van Buren Hotel.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the cleanest hotels I’ve been in. The bed and pillows did not disappoint!
Stayed 1 night in Feb 2024
Response from Joseph (GM) on Feb 26, 2024
Thank you for the great review. Cleanliness is something we strive for. So glad you were not disappointed.

10/10 Excellent

charlotte

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Feb 2024
Response from Joseph (GM) on Feb 26, 2024
Thank you for the perfect five!

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. I like the lobby with the fireplace and the breakfast was really good
Stayed 1 night in Feb 2024
Response from Joseph (GM) on Feb 21, 2024
Thank you for staying with Van Buren Hotel and leaving a review.

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Kierra on Feb 20, 2024
Thank you for staying with us!

10/10 Excellent

Nordeen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though this hotel has been in business for quite some time, it looks almost brand new! The rooms have been renovated, the breakfast available is hot and tasty, and the staff is friendly.
Stayed 1 night in Feb 2024
Response from Kierra on Feb 20, 2024
Thank you for the great review!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Kierra on Feb 20, 2024
Thank you for staying with us!

10/10 Excellent

Nikki, Verona

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great stay
Stayed 1 night in Feb 2024
Response from Joseph (GM) on Feb 21, 2024
Thank you for choosing to stay with Van Buren Hotel! Glad to hear you had a great time!

8/10 Good

Bill

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service by desk and maintenance personnel
Stayed 2 nights in Feb 2024
Response from Joseph (GM) on Feb 21, 2024
Glad to hear you received great service. Thank you for staying with Van Buren Hotel.

10/10 Excellent

Bobby

Stayed 2 nights in Feb 2024
Response from Joseph (GM) on Feb 21, 2024
Thank you for the perfect 10!

10/10 Excellent

Terri, TINLEY PARK

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice and quiet. Pleasant atmosphere.
Response from Kierra on Feb 20, 2024
Thank you for taking the time to leave a review. Looking forward to your next visit.

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hospitality
We are grateful for the warm hospitality from the service desk and cleaning staff. We will be back !
Stayed 5 nights in Feb 2024
Response from Joseph (GM) on Feb 12, 2024
Thank you for leaving a great review. We look forward to seeing you again in the future!