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Reviews of Millennium Hilton Seoul

4.5 out of 5
Millennium Hilton Seoul
50, Sowol-ro, Jung-gu, Seoul, Seoul

Reviews

8.8

Excellent

Rating 10 - Excellent. 584 out of 1000 reviews" "
Rating 8 - Good. 280 out of 1000 reviews" "
Rating 6 - Okay. 75 out of 1000 reviews" "
Rating 4 - Poor. 36 out of 1000 reviews" "
Rating 2 - Terrible. 25 out of 1000 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

DONG JU

Stayed 1 night in Dec 2022

2/10 Terrible

Lili

Traveled with family
Disliked: Amenities, property conditions & facilities
Bad. The King size bed uses 2 smaller mattress, ridiculously. Also, we cannot use any Hilton diamond benefits as it's my name on the booking, while my husband is a diamond member and also lives there
Stayed 3 nights in Nov 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

6/10 Okay

chi fai

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2022

6/10 Okay

Kara Kimberley

Stayed 6 nights in Oct 2022

10/10 Excellent

doris

Traveled with family
Liked: Cleanliness, staff & service
Excellent staff and location!
Stayed 1 night in Oct 2022

10/10 Excellent

Tim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

6/10 Okay

Jinseo, Calgary

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

Romy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and walkable access to the N Seoul Tower!
Stayed 1 night in Sep 2022
Response from Marketing Communications Department on Sep 5, 2022
Thank you for visiting us. We appreciate your feedback and look forward to welcoming you soon!

2/10 Terrible

Jong Kun, Cliffside Park

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022

4/10 Poor

Dahyeon

Stayed 1 night in Aug 2022

6/10 Okay

Vilasinee, Bangkok

Stayed 4 nights in Jun 2022

10/10 Excellent

Youmee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Hayoung Cho, Marketing Communications Department on Jun 21, 2022
고객님, 밀레니엄 힐튼 서울을 방문해 주시고 소중한 평점 남겨주셔서 감사합니다. 다시 만나 뵙기를 고대하겠습니다!

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic breakfast to prepare for full days of touring and shopping The staff are most kind.
Stayed 2 nights in Jun 2022
Response from Hayoung Cho, Marketing Communications Department on Jun 21, 2022
Thank you for staying with us. We appreciate your feedback and look forward to welcoming you soon!

6/10 Okay

yoohyun

Disliked: Staff & service
Stayed 1 night in May 2022

10/10 Excellent

samdan

Stayed 1 night in May 2022
Response from Hayoung Cho, Marketing Communications Department on May 13, 2022
Thank you for staying with us. We appreciate your feedback and look forward to welcoming you soon!

4/10 Poor

Eun

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is 5 star hotel but toilet overflowed when we stayed that night(New Year's Eve). The technician came to fix it but the same problem was happened. Finally we changed the room but it took over an hour. really disappointed. They should change the room first not to fix it.
Stayed 1 night in Dec 2021
Response from Gayoung Cha, Marketing Communications Manager on Jan 21, 2022
Our sincere apologies for all the inconveniences and we thank you for taking the time to provide us with your feedback. We will share your comments with the team and hope to have an opportunity to welcome you back in the near future. Thank you.

10/10 Excellent

CHOI

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2021
Response from 차가영 홍보팀장 on Jan 14, 2022
고객님, 밀레니엄 힐튼 서울을 방문해 주시고 소중한 평점과 후기 남겨주셔서 감사합니다. 다음에 방문해 주실 때에도 만족스러운 서비스를 제공드릴 수 있도록 노력하겠습니다. 감사합니다!

10/10 Excellent

Jesusa

Traveled with family
Liked: Cleanliness, staff & service
Very Satisfied! I did not feel the racism from the staff. They all friendly and helpful. They treated everybody the same. The room is clean and sanitized. I would highly recommend Millennium Hilton in Seoul. Planning to stay there again when we come down to Seoul.
Stayed 2 nights in Dec 2021
Response from Gayoung Cha, Marketing Communications Manager on Jan 3, 2022
Thank you for staying with us. We appreciate your feedback and look forward to welcoming you soon!

10/10 Excellent

Sukwoo

Stayed 1 night in Dec 2021
Response from 차가영 홍보팀장 on Jan 3, 2022
고객님, 밀레니엄 힐튼 서울을 방문해 주시고 소중한 평점과 후기 남겨주셔서 감사합니다. 다음에 방문해 주실 때에도 만족스러운 서비스를 제공드릴 수 있도록 노력하겠습니다. 감사합니다!

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, awesome dining with music, love all of services!
Stayed 2 nights in Dec 2021
Response from Gayoung Cha, Marketing Communications Manager on Dec 23, 2021
Thank you for staying with us. We appreciate your feedback and look forward to welcoming you soon!

10/10 Excellent

John, Colorado Springs

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Staff was wonderful…Cafe 395 staff were exceptional! The lobby is beautiful…though it did seem the room could use a refresh. Bed pillows were not good.
Stayed 9 nights in Nov 2021
Response from Gayoung Cha, Marketing Communications Manager on Dec 6, 2021
Thank you for visiting us. We appreciate your feedback and look forward to welcoming you again!

10/10 Excellent

Jessica

Stayed 1 night in Nov 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast at the hotel was fabulous. Location was perfect!
Stayed 2 nights in Oct 2021
Response from Yong Deok Kwak, Director of Public Relations on Oct 19, 2021
Thank you for visiting us. We appreciate your feedback and look forward to welcoming you soon!

8/10 Good

Soojin

Stayed 1 night in Oct 2021

8/10 Good

Dominic

Stayed 1 night in Sep 2021
Response from 곽용덕 홍보실장 on Oct 1, 2021
고객님, 밀레니엄 힐튼 서울을 방문해 주시고 소중한 평점과 후기 남겨주셔서 감사합니다. 다음에 방문해 주실 때에도 만족스러운 서비스를 제공드릴 수 있도록 노력하겠습니다. 감사합니다!

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from 곽용덕 홍보실장 on Oct 1, 2021
고객님, 밀레니엄 힐튼 서울을 방문해 주시고 소중한 평점과 후기 남겨주셔서 감사합니다. 다음에 방문해 주실 때에는 아쉬우셨던 부분을 충족시켜 드릴만한 서비스를 제공드릴 수 있도록 노력하겠습니다. 감사합니다.

8/10 Good

Maria

Traveled with pets, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Pet friendly
Stayed 2 nights in Sep 2021
Response from 곽용덕 홍보실장 on Sep 23, 2021
고객님, 밀레니엄 힐튼 서울을 방문해 주시고 소중한 평점과 후기 남겨주셔서 감사합니다. 다음에 방문해 주실 때에도 만족스러운 서비스를 제공드릴 수 있도록 노력하겠습니다. 감사합니다!

10/10 Excellent

Jose

Stayed 2 nights in Sep 2021

10/10 Excellent

STERLING VERON

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will visit again
Stayed 1 night in Sep 2021
Response from Yong Deok Kwak, Director of Public Relations on Sep 7, 2021
Thank you for staying with us. We appreciate your feedback and look forward to welcoming you soon!

10/10 Excellent

Sion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from 곽용덕 홍보실장 on Sep 10, 2021
고객님, 밀레니엄 힐튼 서울을 방문해 주시고 소중한 평점과 후기 남겨주셔서 감사합니다. 다음에 방문해 주실 때에도 만족스러운 서비스를 제공드릴 수 있도록 노력하겠습니다. 감사합니다!

8/10 Good

jongwoo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from 곽용덕 홍보실장 on Aug 20, 2021
고객님, 소중한 평점 남겨주셔서 감사합니다. 다시 만나 뵙기를 고대하겠습니다!

8/10 Good

Christian Gioann Alba

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from 곽용덕 홍보실장 on Sep 17, 2021
고객님, 밀레니엄 힐튼 서울을 방문해 주시고 소중한 평점 남겨주셔서 감사합니다. 다음에 방문해 주실 때에도 만족스러운 서비스를 제공드릴 수 있도록 노력하겠습니다. 감사합니다!

10/10 Excellent

Francys

Stayed 1 night in Jul 2021
Response from 곽용덕 홍보실장 on Sep 17, 2021
고객님, 밀레니엄 힐튼 서울을 방문해 주시고 소중한 평점 남겨주셔서 감사합니다. 다음에 방문해 주실 때에도 만족스러운 서비스를 제공드릴 수 있도록 노력하겠습니다. 감사합니다!

10/10 Excellent

Lindsey

Stayed 1 night in Jul 2021
Response from 곽용덕 홍보실장 on Sep 17, 2021
고객님, 밀레니엄 힐튼 서울을 방문해 주시고 소중한 평점 남겨주셔서 감사합니다. 다음에 방문해 주실 때에도 만족스러운 서비스를 제공드릴 수 있도록 노력하겠습니다. 감사합니다!

6/10 Okay

Tamara

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021
Response from 곽용덕 홍보실장 on Jun 8, 2021
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Anupam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Yongdeok Kwak on May 28, 2021
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The mountain view was awesome
Stayed 2 nights in Apr 2021
Response from Yongdeok Kwak, Director of Public Relation on May 10, 2021
Thank you for your feedback. We look forward to welcoming you back very soon!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice lobby
Stayed 3 nights in Apr 2021
Response from Yongdeok Kwak, Director of Public Relation on May 10, 2021
Thank you for your feedback. We look forward to welcoming you back very soon!

10/10 Excellent

Verified traveler

Stayed 1 night in Apr 2021
Response from 홍보실장 곽용덕 제공 on Apr 30, 2021
고객님, 소중한 평점 남겨주셔서 감사합니다. 다시 만나 뵙기를 고대하겠습니다!

8/10 Good

Maarten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay. The service was good, room nice, and breakfast tasty. The location next to the Namsan Park was also nice.
Stayed 2 nights in Feb 2021
Response from Yongdeok Kwak, Director of Public Relation on Feb 24, 2021
Thank you for your feedback. We look forward to welcoming you back very soon!

10/10 Excellent

Sunmi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021
Response from 홍보실장 곽용덕 제공 on Feb 24, 2021
고객님, 소중한 평점 남겨주셔서 감사합니다. 다시 만나 뵙기를 고대하겠습니다!

8/10 Good

Verified traveler

Stayed 1 night in Dec 2020
Response from Yongdeok Kwak, Director of Public Relation on Feb 24, 2021
Thank you for your feedback. We look forward to welcoming you back very soon!

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020
Response from Yongdeok Kwak, Director of Public Relation on Jan 15, 2021
Thank you very much for your kind review. We hope to have the pleasure of welcoming you back very soon!

10/10 Excellent

Won

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professional at every level of service
The room was outdated but it was definitely made up by the services provided throughout the hotel from the concierge to the dining services.
Stayed 1 night in Dec 2020
Response from Yongdeok Kwak, Director of Public Relation on Dec 15, 2020
Thank you very much for your kind review. We hope to have the pleasure of welcoming you back very soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The Millennium Hilton was first class in every aspect. The staff took every precaution during a Covid outbreak in Seoul without sacrificing their impeccable service. Check in was very quick even though there was a crowd of people checking in. The lobby was elegantly decorated for Christmas. The breakfast buffet was wonderful with an amazing selection
Stayed 1 night in Dec 2020
Response from Yongdeok Kwak, Director of Public Relation on Dec 15, 2020
Thank you very much for your feedback in such detail. We have a great access to public transportation and we also provide the shuttle bus service to the popular tourist spots including Myeongdong, Itaewon, etc. We look forward to welcoming you back in the near future!

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mountain view is great!
Hotel room interior was a bit outdated. But the mountain view from the room was great.
Stayed 1 night in Oct 2020
Response from 홍보실장 곽용덕 제공 on Nov 5, 2020
Thank you for your feedback. What a wonderful photo! We look forward to welcoming you back very soon!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from 홍보실장 곽용덕 제공 on Nov 5, 2020
고객님, 밀레니엄 힐튼 서울을 방문해 주시고 소중한 평점과 후기 남겨주셔서 감사합니다. 다음에 방문해 주실 때에는 아쉬우셨던 부분을 충족시켜드릴만한 서비스를 제공드릴 수 있도록 노력하겠습니다. 감사합니다.

10/10 Excellent

Verified traveler

Stayed 2 nights in Sep 2020
Response from 홍보실장 곽용덕 제공 on Nov 5, 2020
고객님, 밀레니엄 힐튼 서울을 방문해 주시고 소중한 평점과 후기 남겨주셔서 감사합니다. 다음에 방문해 주실 때에도 만족스러운 서비스를 제공드릴 수 있도록 노력하겠습니다. 감사합니다.

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
The hotel was clean however, loud noises from the room beside us so could barely sleep until 3am. Breakfast was poor as the buffet wasn’t available so was served a plate of American breakfast but was still charged 34,000 won which I don’t think was fair as the promised full buffet wasn’t available.
Stayed 1 night in Aug 2020
Response from Yongdeok Kwak, Director of Public Relations on Sep 11, 2020
We sincerely apologize for the inconvenience that you have experienced during your stay with us. We hope to have an opportunity to welcome you back in the future. Thank you.