スタンダード ダブルルーム ダブルベッド 2 台 バリアフリー | 高級寝具、WiFi (無料)、ベッドシーツ、車椅子でアクセスできる設備

リージェンシー イン & スイーツの口コミ

2.5 out of 5

口コミ

7.6

良い

評価 10 - 1002 件の口コミ中 344 件が非常に良い" "
評価 8 - 1002 件の口コミ中 338 件が良い" "
評価 6 - 1002 件の口コミ中 154 件が普通" "
評価 4 - 1002 件の口コミ中 73 件が不満" "
評価 2 - 1002 件の口コミ中 93 件が非常に不満" "

8.0/10

清潔度

8.2/10

スタッフとサービス

6.8/10

設備とサービス

7.6/10

施設のコンディションと設備

7.2/10

環境への配慮

口コミ

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、客室の快適度
アットホーム
中庭でBBQもできて楽しかった

10/10 (非常に良い)

Ann

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Would definitely stay here again. Very close to multiple beaches!
2024 年 5 月に 1 泊滞在

8/10 (良い)

Maylin

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Good
2024 年 5 月に 1 泊滞在
Regency Inn & Suites Sarasota Managementからの返信 (投稿日 : 2024 年 5 月 29 日)
Dear Maylin,Thank you for your feedback! We're glad to hear you had a good experience. We look forward to welcoming you back soon!Regards,Regency Inn & Suites Sarasota Management

2/10 (非常に不満)

Lisa

気になった点 : スタッフとサービス、施設のコンディションと設備
Very bad
2024 年 5 月に 1 泊滞在
Regency Inn & Suites Sarasota Managementからの返信 (投稿日 : 2024 年 5 月 28 日)
Dear Lisa,We're genuinely sorry to hear about your experience and any inconvenience it may have caused. We aim to provide exceptional service and accommodations for all our guests, and we regret that we did not meet your expectations. Your feedback is important to us, and we will use it to improve our services. We hope to have the opportunity to make things right for you in the future.Sincerely,Regency Inn & Suites Sarasota Management

10/10 (非常に良い)

Marie

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Convenient but a bit loud due to traffic.
2024 年 5 月に 1 泊滞在
Regency Inn & Suites Sarasota Managementからの返信 (投稿日 : 2024 年 5 月 28 日)
Dear Marrie,Thank you for your feedback. We're glad you found our location convenient, although we apologize for any inconvenience caused by traffic noise. We understand that noise can sometimes be an issue in urban areas, and we appreciate your understanding. We'll continue to look for ways to minimize disruptions for our guests. We hope to welcome you back for another stay in the future!Regards,Regency Inn & Suites Sarasota Management

6/10 (普通)

Brandon

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Picked the property because close to airport and pool but got there and pool was closed.
2024 年 5 月に 2 泊滞在
Regency Inn & Suites Sarasota Managementからの返信 (投稿日 : 2024 年 5 月 24 日)
Dear Brandon,Thank you for your feedback.  We apologize for the disappointment caused by the pool being closed during your stay.  We understand how important this amenity is and regret any inconvenience.  We are working to ensure our website and communication regarding facility availability are up-to-date.  We hope to welcome you back for a better experience in the future.Sincerely,Regency Inn & Suites Sarasota Management

10/10 (非常に良い)

Rebecca

カップルで旅行
良かった点 : 施設のコンディションと設備
Quiet, walking distance of restaurants. Need better pillows
2024 年 5 月に 1 泊滞在
Regency Inn & Suites Sarasota Managementからの返信 (投稿日 : 2024 年 5 月 27 日)
Dear Rebecca,Thank you for your feedback! We're glad you enjoyed the quiet atmosphere and convenient location within walking distance of restaurants. We apologize for any discomfort caused by the pillows and will look into providing better options for our guests. We appreciate your input and hope to welcome you back for an even more comfortable stay in the future.Regards,Regency Inn & Suites Sarasota Management

6/10 (普通)

Aston

出張
気になった点 : 設備とサービス
Na
2024 年 5 月に 2 泊滞在
Regency Inn & Suites Sarasota Managementからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Aston,Thank you for leaving us a rating of your stay with us at Regency Inn & Suites Sarasota. We work tirelessly to ensure guests experience the best hospitality in Regency Inn & Suites Sarasota. We also wish you could elaborate on your experience, especially where we went wrong. We aim to provide a memorable stay, so your review helps us identify where we lack. We hope you enjoyed our amenities and hope that you choose us again on your next visit.Regards,Regency Inn & Suites Sarasota Management

10/10 (非常に良い)

Shirley

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Very clean and quiet. Neighborhood seemed safe. Close to all the attractions we were looking for.
2024 年 5 月に 3 泊滞在
Regency Inn & Suites Sarasota Managementからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Shirley,Thank you for your feedback! We're delighted to hear that you found our hotel very clean and quiet and felt safe in the neighborhood. It's great to know our location was convenient for the attractions you wanted to visit.We look forward to welcoming you back on your next trip!Regards,Regency Inn & Suites Sarasota Management

2/10 (非常に不満)

Rodolfo

良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
Ho
2024 年 5 月に 1 泊滞在
Regency Inn & Suites Sarasota Managementからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Rodolfo,We're pleased to hear that you found our cleanliness and property conditions to be satisfactory during your stay. However, we're sorry to learn that you were disappointed with the staff and service provided. Providing excellent service is a top priority for us, and we regret that we fell short of meeting your expectations in this regard. Your feedback is invaluable, and we will address it with our team to ensure improvements are made. We hope to have the opportunity to welcome you back for a more positive experience in the future. Thank you for bringing your concerns to our attention.Sincerely,Regency Inn & Suites Sarasota Management

10/10 (非常に良い)

Alejandro

2024 年 5 月に 1 泊滞在
Regency Inn & Suites Sarasota Managementからの返信 (投稿日 : 2024 年 5 月 9 日)
Dear Alejandro,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in Regency Inn & Suites Sarasota many more times.Regards,Regency Inn & Suites Sarasota Management

8/10 (良い)

Saturnino

The place was alright
2024 年 4 月に 4 泊滞在
Regency Inn & Suites Sarasota Managementからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Saturnino,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Regards,Regency Inn & Suites Sarasota Management

2/10 (非常に不満)

Janet

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Got their.they said I had no reservations.none
2024 年 5 月に 1 泊滞在
Regency Inn & Suites Sarasota Managementからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Janet,We're sincerely sorry for any inconvenience you experienced upon arrival. This is certainly not the experience we want for our guests. Please accept our sincere apologies for the mix-up with your reservation. Rest assured, we'll investigate this matter immediately to understand what went wrong and take steps to prevent it from happening again. Your satisfaction is important to us, and we hope to have the opportunity to make things right and welcome you back for a much-improved stay. Please don't hesitate to reach out if we can assist you with anything else.Sincerely,Regency Inn & Suites Sarasota Management

8/10 (良い)

Carrie

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 1 泊滞在
Regency Inn & Suites Sarasota Managementからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Carrie,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Regards,Regency Inn & Suites Sarasota Management

10/10 (非常に良い)

Carol

2024 年 4 月に 1 泊滞在
Regency Inn & Suites Sarasota Managementからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Carol,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Regency Inn & Suites Sarasota. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Regency Inn & Suites Sarasota hotel soon!Regards,Regency Inn & Suites Sarasota Management

6/10 (普通)

Demetrie、West Palm Beach

良かった点 : 清潔度
2024 年 4 月に 1 泊滞在
Regency Inn & Suites Sarasota Managementからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Demetrie,Thank you for leaving us a rating of your stay with us at Regency Inn & Suites Sarasota. We work tirelessly to ensure guests experience the best hospitality in Regency Inn & Suites Sarasota. We also wish you could elaborate on your experience, especially where we went wrong. We aim to provide a memorable stay, so your review helps us identify where we lack. We hope you enjoyed our amenities and hope that you choose us again on your next visit.Regards,Regency Inn & Suites Sarasota Management

6/10 (普通)

Lisa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The property was clean. The rooms were clean. The only unfortunate part was there was no vending machine to get a bottle of water or anything to drink. If you didn’t have a vehicle you had to walk to a store and that was not convenient for me because I’m recovering from a broken leg.
2024 年 4 月に 1 泊滞在
Regency Inn & Suites Sarasota Managementからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Lisa,We're pleased you found our property and rooms clean during your stay. However, we apologize for the inconvenience caused by the lack of a beverage vending machine. Providing convenient amenities for our guests is important to us, and we regret that we fell short in this aspect during your visit. Your feedback is valuable, and we'll consider it as we strive to improve our offerings for our guests. Thank you for bringing this matter to our attention, and we hope to have the opportunity to welcome you back for a more comfortable stay in the future. If there's anything specific we can do to assist you during your recovery, please don't hesitate to contact us directly.Regards,Regency Inn & Suites Sarasota Management

10/10 (非常に良い)

Heinrich

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Regency Inn & Suites Sarasota Managementからの返信 (投稿日 : 2024 年 4 月 26 日)
Dear Heinrich,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in Regency Inn & Suites Sarasota many more times.Regards,Regency Inn & Suites Sarasota Management

10/10 (非常に良い)

Hollie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Regency Inn & Suites Sarasota Managementからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Hollie,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Regency Inn & Suites Sarasota. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Regency Inn & Suites Sarasota hotel soon!Regards,Regency Inn & Suites Sarasota Management

10/10 (非常に良い)

Hollie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Regency Inn & Suites Sarasota Managementからの返信 (投稿日 : 2024 年 4 月 10 日)
Dear Hollie,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Regency Inn & Suites Sarasota. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Regency Inn & Suites Sarasota hotel soon!Regards,Regency Inn & Suites Sarasota Management

10/10 (非常に良い)

Diana

家族旅行
Great!
2024 年 3 月に 6 泊滞在
Regency Inn & Suites Sarasota Managementからの返信 (投稿日 : 2024 年 4 月 10 日)
Dear Diana,We're glad to hear that you had a great experience! If you have any further feedback or anything else we can assist you with, please don't hesitate to let us know. We hope to have the pleasure of hosting you again soon. Thank you!Regards,Regency Inn & Suites Sarasota Management

4/10 (不満)

Dell-Ann

カップルで旅行
気になった点 : 清潔度、施設のコンディションと設備
Very outdated and not very clean. Neighborhood was not great. Really expensive for what we got.
2024 年 3 月に 1 泊滞在
Regency Inn & Suites Sarasota Managementからの返信 (投稿日 : 2024 年 4 月 2 日)
Dear Dell-Ann,We apologize for the disappointing experience you had during your stay. Maintaining a clean and comfortable environment is our priority, and we regret that we fell short of your expectations in this regard. Additionally, we're sorry to hear that you found the neighborhood less than ideal and that you felt the accommodations were outdated and overpriced. Your feedback is important to us, and we will use it to address any areas needing improvement. If there's anything specific, we can do to make amends, or if you have any further concerns, please don't hesitate to reach out. We appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future. Thank you for bringing these matters to our attention.Sincerely,Regency Inn & Suites Sarasota Management

6/10 (普通)

Adele

2024 年 3 月に 1 泊滞在
Regency Inn & Suites Sarasota Managementからの返信 (投稿日 : 2024 年 4 月 2 日)
Dear Adele,Thank you for leaving us a rating of your stay with us at Regency Inn & Suites Sarasota. We work tirelessly to ensure our guests experience the best hospitality in Regency Inn & Suites Sarasota. We also wish you could elaborate on your experience, especially where we went wrong. We aim to provide a memorable stay, so your review helps us identify where we lack. We hope you enjoyed our amenities and hope that you choose us again on your next visit.Regards,Regency Inn & Suites Sarasota Management

10/10 (非常に良い)

Lazaro

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Regency Inn & Suites Sarasota Managementからの返信 (投稿日 : 2024 年 4 月 2 日)
Dear Lazaro,We are always pleased to receive feedback from our guests about their stay with us at Regency Inn & Suites Sarasota, and we are excited to see your PERFECT score rating. We are glad to learn that our accommodations met all your needs and you left satisfied with your stay. Thank you so much for choosing to stay with us while visiting Regency Inn & Suites Sarasota!Regards,Regency Inn & Suites Sarasota Management

10/10 (非常に良い)

Marsha

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
While this is more of a motel, we had a full kitchen, both beds in the bedroom had clean, fresh sheets, the bathroom had no mold, mildew, or cracked tiles. Our only complaint was the low toilet and the seat was too small. I would stay here again anytime. An excellent value.
2024 年 3 月に 1 泊滞在
Regency Inn & Suites Sarasota Managementからの返信 (投稿日 : 2024 年 4 月 2 日)
Dear Marsha,Thank you for sharing your positive experience with us! We're delighted to hear that you enjoyed your stay and found the accommodations to be satisfactory, including the full kitchen, clean sheets, and well-maintained bathroom. We appreciate your feedback regarding the toilet seat, and we'll certainly take this into consideration for future improvements. It's wonderful to hear that you consider us an excellent value and that you would stay with us again anytime.We look forward to welcoming you back on your next visit! If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. Thank you for choosing to stay with us!Regards,Regency Inn & Suites Sarasota Management

10/10 (非常に良い)

Michael、Las Vegas

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice clean hotel, with easy check in and very nice staff. Reasonable price for high season in Bradenton full of snow birds during the season.
2024 年 3 月に 1 泊滞在
Regency Inn & Suites Sarasota Managementからの返信 (投稿日 : 2024 年 3 月 27 日)
Dear Michael,Thank you for your kind words!  We're thrilled you had a pleasant stay with us and found our hotel clean with easy check-in procedures.  Our top priority is providing excellent service to our guests, and we're delighted that our staff could make your stay enjoyable.  We're also glad to hear that you found our prices reasonable during the busy snowbird season in Bradenton.  Your satisfaction means a lot to us, and we hope to welcome you back for another wonderful stay in the future!Regards,Regency Inn & Suites Sarasota Management

6/10 (普通)

Simosery

家族旅行
良かった点 : スタッフとサービス
Preis / Leistung ist in Sarasota nicht gut. Lage direkt an Hauptstraße, Recht laut. Zimmer Recht klein, Betten sehr schmal.
2024 年 3 月に 3 泊滞在
Regency Inn & Suites Sarasota Managementからの返信 (投稿日 : 2024 年 3 月 27 日)
Dear Simosery,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced with the noise from the main street and the size of our rooms and beds. We understand the importance of a peaceful stay and comfortable accommodations. Your comments are valuable to us, and we'll certainly consider them as we strive to improve our guests' experience. If you're ever in the area again, we hope you'll give us another chance to provide you with a more satisfying stay. Thank you for choosing to stay with us.Regards,Regency Inn & Suites Sarasota Management

10/10 (非常に良い)

Johann、Kroonstad

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Thanks, had a great stay. Value for money.
2024 年 3 月に 1 泊滞在
Regency Inn & Suites Sarasota Managementからの返信 (投稿日 : 2024 年 3 月 27 日)
Dear Johann,We're thrilled that you had a great stay with us and found our accommodations to be a good value for your money!  Our top priorities are providing excellent value and ensuring our guests have a memorable experience.  Thank you for staying with us and sharing your positive feedback.  We hope to have the opportunity to welcome you back for another enjoyable stay in the future!Regards,Regency Inn & Suites Sarasota Management

10/10 (非常に良い)

Anthony

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very well kept old Florida motel.
2024 年 3 月に 3 泊滞在
Regency Inn & Suites Sarasota Managementからの返信 (投稿日 : 2024 年 3 月 27 日)
Dear Anthony,Thank you for your feedback!  We take pride in preserving the charm and character of our historic Florida motel while ensuring it remains well-maintained for our guests' comfort.  It's lovely to hear that you appreciated the unique ambiance of our property. We strive to provide a memorable experience that captures the essence of old Florida hospitality. Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back for another delightful stay in the future!Regards,Regency Inn & Suites Sarasota Management

4/10 (不満)

Lynn

グループ旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Parking is very tight. No many amenities.
2024 年 3 月に 1 泊滞在
Regency Inn & Suites Sarasota Managementからの返信 (投稿日 : 2024 年 3 月 22 日)
Dear Lynn,We appreciate your feedback regarding the parking situation and amenities.  While we strive to provide a comfortable stay for all our guests, we understand that parking can be tight at times.  We apologize for any inconvenience this may have caused.  Additionally, we regret if our amenities did not meet your expectations.  We're always looking for ways to improve, and your comments will help us in that endeavor.  Thank you for staying with us, and we hope to have the opportunity to welcome you back for a better experience in the future.Sincerely,Regency Inn & Suites Sarasota Management

10/10 (非常に良い)

Eleanor、Claremont

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice suite, comfortable bed. Friendly staff and good coffee in the room.
2024 年 3 月に 2 泊滞在
Regency Inn & Suites Sarasota Managementからの返信 (投稿日 : 2024 年 3 月 19 日)
Dear Eleanor,Thank you for your positive feedback!  We're thrilled you enjoyed your suite, found the bed comfortable, and appreciated the friendly staff.  We prioritize providing excellent service and amenities like good coffee in the room.  We're glad we could make your stay enjoyable, and we hope to welcome you back again soon.  Thank you for choosing our hotel!Regards,Regency Inn & Suites Sarasota Management

6/10 (普通)

Linda

Only 2 towels for 4 of us. One little piece of soap, telephone didn’t work. Therefore had to go downstairs to office to get more, he brings up 2 more towels, which was ok cause we all took showers, but there were no clean ones for the morning. Grandson wanted to take a bath due to salt water , he couldn’t rinse self, drain didn’t fit. He couldn’t give me a rate to stay for Saturday, cause I booked thru Expedia, he told me 3rd party is always more expensive. Seemed to b annoyed ( why is he registered with them) I would not visit again
2024 年 3 月に 1 泊滞在
Regency Inn & Suites Sarasota Managementからの返信 (投稿日 : 2024 年 3 月 19 日)
Dear Linda,We're truly sorry for the inconvenience you experienced during your stay.  Your feedback is invaluable, and we sincerely apologize for falling short of your expectations.  We'll address the issues with our housekeeping and maintenance teams to ensure this doesn't happen again.  Regarding the rate and booking through Expedia, we apologize for any frustration caused.  We understand your concerns and will work to improve communication with third-party booking platforms.  We appreciate your honesty and hope you'll reconsider giving us another chance to provide you with a better experience.Sincerely,Regency Inn & Suites Sarasota Management

6/10 (普通)

Robert T.

グループ旅行
良かった点 : スタッフとサービス
It was located close to Ed Smith Stadium (15 minutes away) and the airport (10 minutes away.). Older facility that shows its age!!
2024 年 3 月に 2 泊滞在
Regency Inn & Suites Sarasota Managementからの返信 (投稿日 : 2024 年 3 月 19 日)
Dear Robert,Thank you for your feedback.  We're glad to hear that our hotel's proximity to Ed Smith Stadium and the airport was convenient for you.  We appreciate your honesty regarding the age of our facility.  While we strive to maintain high standards of cleanliness and comfort, we understand that some aspects may show signs of age.  Your comments are valuable to us, and we'll continue to improve where possible.  We hope you had an enjoyable stay overall and that you'll consider staying with us again in the future.  Thank you for choosing our hotel!Sincerely,Regency Inn & Suites Sarasota Management

8/10 (良い)

Giorgio

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
Motel curato con amore e passione!! Biancheria nuova e pulita.
2024 年 3 月に 1 泊滞在
Regency Inn & Suites Sarasota Managementからの返信 (投稿日 : 2024 年 3 月 14 日)
Dear Giorgio,Thank you for your kind words!  We're delighted to hear that you appreciated the care and passion we put into maintaining our motel.  Providing clean and comfortable accommodations for our guests is our top priority, and we're thrilled that you noticed our efforts.  Your satisfaction is important to us, and we appreciate your feedback.  We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Regards,Regency Inn & Suites Sarasota Management

10/10 (非常に良い)

Kenneth

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We loved being close to the beach! Also close to restaurants and shops.
2023 年 12 月に 3 泊滞在
Regency Inn & Suites Sarasota Managementからの返信 (投稿日 : 2024 年 3 月 14 日)
Dear Kenneth,We're thrilled to hear that you enjoyed our hotel's proximity to the beach and its convenient location near restaurants and shops. Providing our guests with easy access to amenities and attractions is one of our top priorities, and we're glad that we could contribute to a memorable experience for you. Thank you for choosing our hotel, and we look forward to welcoming you back for another fantastic stay in the future!Regards,Regency Inn & Suites Sarasota Management

6/10 (普通)

Jasmine

2024 年 3 月に 1 泊滞在
Regency Inn & Suites Sarasota Managementからの返信 (投稿日 : 2024 年 4 月 2 日)
Dear Jasmine,Thank you for rating your stay at  Regency Inn & Suites Sarasota.  We are glad to learn that your stay at our Regency Inn & Suites Sarasota Hotel was good; however, we would love to know how we could've improved your experience.  Don't hesitate to contact us to provide more details about your experience so we can continue improving our product and service.Regards,Regency Inn & Suites Sarasota Management

8/10 (良い)

gabriel

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good experience but AC to noise
2024 年 3 月に 2 泊滞在
Regency Inn & Suites Sarasota Managementからの返信 (投稿日 : 2024 年 3 月 14 日)
Dear Gabriel,Thank you for sharing your feedback with us.  We're pleased to hear that you had a good overall experience during your stay.  However, we apologize for any inconvenience caused by the noise from the air conditioning unit.  Ensuring our guests' comfort is important to us, and we will address this issue to find a solution to minimize the noise levels.  Your feedback is valuable to us, and we appreciate your understanding.  We hope to have the opportunity to welcome you back in the future for an even better stay.Regards,Regency Inn & Suites Sarasota Management

4/10 (不満)

tom

TV didn’t work, rated a D
2024 年 3 月に 1 泊滞在
Regency Inn & Suites Sarasota Managementからの返信 (投稿日 : 2024 年 3 月 12 日)
Dear Tom,We apologize for the inconvenience you experienced with the TV during your stay.  Providing a seamless and enjoyable experience for our guests is our priority, and we regret that we fell short of meeting your expectations in this regard.  Your feedback is valuable, and we will address the issue promptly to ensure it does not recur in the future.  We hope to have the opportunity to regain your trust and provide you with a much-improved experience during your next visit.  Thank you for bringing this to our attention.Regards,Regency Inn & Suites Sarasota Management

8/10 (良い)

Maxian

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Regency Inn & Suites Sarasota Managementからの返信 (投稿日 : 2024 年 3 月 12 日)
Dear Maxian,Thank you for taking the time to leave us a rating.  We can't wait to have you back for another visit soon!Regards,Regency Inn & Suites Sarasota Management

10/10 (非常に良い)

REGINALD

2024 年 3 月に 1 泊滞在
Regency Inn & Suites Sarasota Managementからの返信 (投稿日 : 2024 年 3 月 29 日)
Dear Reginald,Thank you for your perfect score! We're thrilled to have provided you with a beautiful experience near Yosemite, NP. We're delighted you enjoyed our spacious rooms, saunas, and whirlpool. Your satisfaction is our priority, and we're grateful for your positive feedback.We look forward to welcoming you back for another exceptional stay in the future! If there's anything specific you'd like to see or any other way we can improve, please let us know. Safe travels!Regards,Regency Inn & Suites Sarasota Management

8/10 (良い)

Carlo

2024 年 3 月に 1 泊滞在
Regency Inn & Suites Sarasota Managementからの返信 (投稿日 : 2024 年 3 月 12 日)
Dear Carlo,Thank you so much for awarding us a positive rating for your stay at our hotel.  You have brought a smile to our faces.  We hope you will stay with us again soon!Regards,Regency Inn & Suites Sarasota Management

10/10 (非常に良い)

Marek

良かった点 : 施設のコンディションと設備
Clean and comfortable
2024 年 3 月に 1 泊滞在
Regency Inn & Suites Sarasota Managementからの返信 (投稿日 : 2024 年 3 月 11 日)
Dear Marek,We're delighted you found our hotel to be clean and comfortable!  Thank you for sharing your positive experience with us.  Maintaining a high standard of cleanliness and ensuring our guests' comfort is a top priority for us.  We're thrilled to have met your expectations, and we hope to welcome you back soon for another enjoyable stay.  Your satisfaction is important to us, and we're committed to providing you with exceptional service every time you visit.  Looking forward to your next stay with us!Regards,Regency Inn & Suites Sarasota Management

2/10 (非常に不満)

alica

2024 年 2 月に 1 泊滞在
Regency Inn & Suites Sarasota Managementからの返信 (投稿日 : 2024 年 3 月 27 日)
Dear Alica,Thank you for the review. We apologize for any inconvenience you faced while staying at our hotel. We would love to know about your experience to ensure it doesn't happen again. Thanks for visiting the Regency Inn & Suites Sarasota.Regards,Regency Inn & Suites Sarasota Management

10/10 (非常に良い)

grantland

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Regency Inn & Suites Sarasota Managementからの返信 (投稿日 : 2024 年 3 月 7 日)
Dear Grantland,Thank you for a Perfect Score Rating on your stay at Regency Inn & Suites Sarasota.  We are glad you enjoyed your stay at our hotel.  We are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit.Regards,Regency Inn & Suites Sarasota Management

6/10 (普通)

Swen

家族旅行
良かった点 : 施設のコンディションと設備
Für eine Nacht ok
2024 年 2 月に 1 泊滞在
Regency Inn & Suites Sarasota Managementからの返信 (投稿日 : 2024 年 3 月 1 日)
Dear Swen,Thank you for sharing your feedback with us.  We're glad to hear that our hotel met your needs for your one-night stay.  If there are any specific areas where we can improve to make your next stay even better, please let us know.  We appreciate your business and hope to have the opportunity to welcome you back in the future!Thank you,Regency Inn & Suites Sarasota Management

10/10 (非常に良い)

Janice

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice property. Old Florida Charm. Very clean and safe.
2024 年 2 月に 10 泊滞在
Regency Inn & Suites Sarasota Managementからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Janice,Thank you so much for your kind words!  We're delighted that you enjoyed the charm of our property and appreciated its cleanliness and safety measures.  It's always rewarding to hear when our guests have a positive experience.  We hope to have the pleasure of welcoming you back soon for another enjoyable stay.  Safe travels until then!Regards,Regency Inn & Suites Sarasota Management

4/10 (不満)

Robert、Pentwater

カップルで旅行, 家族旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
We were suppose to have two full size beds, instead were given one full size bed and one sofabed which ate up half of the room when folded out. The heating arrangement was very inadequate. It was a cold night outside in the 40's, but the heating in the unit was an air conditioner. It did not heat up the room adequately and we about froze. There were no spare blankets. For $180 it was a lousy deal. I won't be back. R. Boyd
2024 年 2 月に 1 泊滞在
Regency Inn & Suites Sarasota Managementからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Robert,Thank you for sharing your experience.  We apologize for the inconvenience you experienced with the room arrangement and inadequate heating.  Your feedback is valuable to us, and we will address these issues to ensure a better experience for our guests in the future.  We understand your disappointment, and we apologize for falling short of your expectations.  If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know.  We appreciate your input and hope to have the opportunity to make it right for you in the future.Sincerely,Regency Inn & Suites Sarasota Management

10/10 (非常に良い)

William

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Regency Inn & Suites Sarasota Managementからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear William,Thank you for a Perfect Score Rating on your stay at Regency Inn & Suites Sarasota.  We are glad you enjoyed your stay at our hotel.  We are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit.Regards,Regency Inn & Suites Sarasota Management

8/10 (良い)

Thomas

家族旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Hotel im alten Florida Charm
Hotel mit netten Personal und guter Lage , einfach aber alles da was man braucht. Es fehlt an ein paar Condiments wie Badzubehör, Zellstofftücher usw. Ist aber nicht entscheidend. Zimmerkarten funktionieren nicht richtig, abends sehr ärgerlich. Ansonsten Daumen 👍 hoch.
2024 年 2 月に 7 泊滞在
Regency Inn & Suites Sarasota Managementからの返信 (投稿日 : 2024 年 2 月 27 日)
Dear Thomas,Thank you for choosing our hotel and sharing your experience. We appreciate your positive remarks about our charming atmosphere, friendly staff, and convenient location. We apologize for any inconvenience with missing bathroom accessories and towel options. Our team will address these concerns promptly. We also acknowledge the issue with room cards and are working to enhance their functionality. Your feedback is valuable, and we strive to make your next stay even more enjoyable. Thank you for the thumbs up and trusting us with your accommodation. We look forward to welcoming you back soon.Regards,Regency Inn & Suites Sarasota Management

8/10 (良い)

debby

グループ旅行
良かった点 : 清潔度、スタッフとサービス
It was ok. Need a few more amenities such as towels, soap, tp, dish towels, shampoo etc plus bigger garbage cans
2024 年 2 月に 2 泊滞在
Regency Inn & Suites Sarasota Managementからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Debby,Thank you for your feedback! We appreciate your 8/10 rating and understand your concerns. We apologize for any inconvenience regarding amenities. Rest assured, we are actively working to enhance our offerings, including increased supplies of towels, soap, TP, dish towels, shampoo, and more giant garbage cans. Your input is invaluable in helping us improve our guests' experiences. We hope to welcome you back soon for an even more enjoyable stay.Regards,Regency Inn & Suites Sarasota Management