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Reviews of Smile Hotel PREMIUM SAPPOROSUSUKINO

3.5 out of 5
Smile Hotel PREMIUM SAPPOROSUSUKINO
1-13-1, Minami4-jonishi, Sapporo, Hokkaido

Reviews

8.8

Excellent

Rating 10 - Excellent. 162 out of 311 reviews" "
Rating 8 - Good. 108 out of 311 reviews" "
Rating 6 - Okay. 32 out of 311 reviews" "
Rating 4 - Poor. 4 out of 311 reviews" "
Rating 2 - Terrible. 5 out of 311 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rowan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, nice room and great staff. Close enough to most things in sapporo
Stayed 2 nights in Mar 2024
Response from Frontdesk Hori on May 7, 2024
Thank you very much for staying at Smile Hotel Premium Sapporo Susukino.　I'm also glad that you had a good time.　I'm looking forward to the day we can meet again. Thank you for coming to Sapporo!

10/10 Excellent

Pitchayane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is more than I expected Good Place to stay And I definitely go back again👏👏👏
Stayed 1 night in Dec 2023

8/10 Good

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to tour and explore Sapporo.
Stayed 2 nights in Oct 2023

10/10 Excellent

Chizuko

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 3 nights in May 2023

10/10 Excellent

Somchai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in May 2023

8/10 Good

SARUDA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location

8/10 Good

yin ping

Traveled with partner
Liked: Cleanliness, staff & service
The location is good but Lower floor with very strong smoking smell
Stayed 5 nights in Feb 2023

8/10 Good

Sau Ching

Traveled with partner
Liked: Cleanliness, staff & service
The staff is nice. The shuttle bus service takes us to the airport which is a very good arrangement
Stayed 1 night in Feb 2023

10/10 Excellent

Sau Ching

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice and friendly.
Stayed 2 nights in Feb 2023

8/10 Good

Jonas Ong, Ginowan City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Jan 2023

10/10 Excellent

Swee Leng

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big bed

10/10 Excellent

Alvin, Richmond Hill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenience location for site seeing, shopping and food hunting!!

10/10 Excellent

Alvin, Richmond Hill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very convenience!! Staff speak english well!!

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Comfort level is adequate for the (low) price paid.
Stayed 1 night in Dec 2022

10/10 Excellent

Hichem

Stayed 1 night in May 2022

10/10 Excellent

Tsuyoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2020

10/10 Excellent

Tony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and great value!
The hotel is in a good location with plenty of excellent restaurants nearby. The staff are very friendly and the rooms are spotless!
Stayed 5 nights in Aug 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but convenient
Very small rooms but Excellent location Staff has limited English skill but overall it was good Good amenities
Stayed 1 night in Jan 2020

10/10 Excellent

Jackie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is near the susukino station and bus stop.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Very good hotel with great price
The hotel price was great. It is located in very convenient location. The building is modern. My room was very spacious and comfortable.
Stayed 2 nights in Dec 2019

10/10 Excellent

Noi, Bangkok

Liked: Staff & service, amenities, property conditions & facilities
Hotel is very new and modern. Staffs and facilitiesIt are very nice, front desk staffs can communicate in English very well. It takes around 8-10mins walk from Susukino subway station and less than 8 mins walk to Airport Liner bus stop.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Everything was great. Note that there is not English speaking staff on site at night so if there’s any question, you’ll have to head down to the Reception instead of speed dialing.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

孝章

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
格安で場所的に便利
Stayed 1 night in May 2024

6/10 Okay

KOJI

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

mikio

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
①隣や周辺の部屋から伝わる、トイレや風呂などの排水音が気になりました。いつも金額が安いので仕方なく我慢してますが、改善されたら今の何倍も快適な空間になると思います。 ②最低限、足をグッと伸ばして浸かれる湯船のある浴場があるといいですね。
Stayed 1 night in May 2024

4/10 Poor

Yuwan

Traveled with partner
Disliked: Staff & service, amenities
遊び場所近い
Stayed 1 night in May 2024

10/10 Excellent

Ryuhei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

いっせい

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋の方向次第で札幌市時計台が、目の前に 見えて、観光客には安いし良いと思う！ 騒音も無く良かった！
Stayed 1 night in May 2024

10/10 Excellent

たけのり

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントの対応も良く非常に過ごしやすかったです。
Stayed 1 night in May 2024

8/10 Good

誠二

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
便利な立地で良かったです
Stayed 1 night in Apr 2024
Response from フロント　堀 on May 7, 2024
この度はスマイルホテルプレミアム札幌すすきのへご宿泊いただき誠にありがとうございます！お客様の札幌滞在が不便なくお過ごしいただけたこと、安心いたしました。他にもお喜びいただけるサービスを考え、精進してまいります。またの機会がありましたら、ぜひお待ちしております。

8/10 Good

Jiatu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ありがとうございました。 また札幌に行くことがあって縁があったら利用させていただきます。
Stayed 3 nights in May 2024
Response from フロント　堀 on May 7, 2024
この度はスマイルホテルプレミアム札幌すすきのへご宿泊いただき誠にありがとうございました。もし次回がありましたら、最大評価をいただけるホテルとなれるよう、サービスの見直し等努めてまいります。またのご縁を心よりお待ちしております。

10/10 Excellent

たかし

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

シンイチロウ

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
初めて利用しましたが、地下鉄から近く、部屋が広めで清潔、スタッフの対応も良く札幌を十分に楽しむ事が出来ました。
Stayed 2 nights in Apr 2024
Response from フロント　堀 on May 7, 2024
この度はスマイルホテルプレミアム札幌すすきのをお選びいただき誠にありがとうございます！ホテルの立地がお客様に合っていたようで安心いたしました。スタッフへの嬉しいお言葉も、重ねてお礼申し上げます。いつでも心地よくお過ごしいただけるよう努めてまいりますので、またの機会がありましたら、ぜひご来館お待ちしております。

10/10 Excellent

yuya

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

8/10 Good

Naoya

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
仕事の出張で利用をさせていただきました。 十分に満足のいく宿泊施設でした。
Stayed 2 nights in Apr 2024
Response from フロント　堀 on May 7, 2024
この度はスマイルホテルプレミアム札幌すすきのをご利用いただき誠にありがとうございます！ご出張お疲れ様でございました。ご滞在において、疲れが取れる場所となれるよう今後もサービス向上に努めて参ります。またの機会がありましたら、ご来館ぜひお待ちしております。

10/10 Excellent

サトウケイタロウ

Liked: Cleanliness, staff & service, property conditions & facilities
急な予約でしたが対応も良く気持ちよく宿泊出来ました
Stayed 1 night in Apr 2024
Response from フロント　堀 on May 7, 2024
この度はスマイルホテルプレミアム札幌すすきのへご宿泊いただき誠にありがとうございました！最大評価をいただけて大変うれしく思います。いつでも、心地よくご滞在いただける場所となれるよう精進いたします。またの機会をぜひお待ちしております。

10/10 Excellent

jaebeom

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
숙박 위치가 좋고, 시설이 깨끗했습니다. 직원분들이 정말 친절했습니다. 감사합니다
Stayed 1 night in Mar 2024

10/10 Excellent

Minami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
雪が降ってきたので傘をお借りすることができ大変助かりました。朝食のバイキングではサーモンとホタテがバイキングのレベルではなくさすが北海道だなと感じました。とても美味しかったです。ありがとうございました。
Stayed 1 night in Mar 2024

8/10 Good

morito

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

ひろゆき

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
季節がら 夜中に除雪車の音が結構しつました しょうがない、事ですが。
Stayed 1 night in Feb 2024

10/10 Excellent

TADAYUKI

Stayed 2 nights in Jan 2024

8/10 Good

Hisanori

Stayed 15 nights in Jan 2024

2/10 Terrible

risa

Stayed 1 night in Dec 2023

2/10 Terrible

anna

Stayed 1 night in Jan 2024

8/10 Good

Tomoya

Stayed 1 night in Jan 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024