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Reviews of Granbell Hotel Susukino

3 out of 5
Granbell Hotel Susukino
2-6-2 Minami 5 Jonishi, Sapporo, Hokkaido

Reviews

8.6

Excellent

Rating 10 - Excellent. 72 out of 130 reviews" "
Rating 8 - Good. 37 out of 130 reviews" "
Rating 6 - Okay. 10 out of 130 reviews" "
Rating 4 - Poor. 6 out of 130 reviews" "
Rating 2 - Terrible. 5 out of 130 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in May 2024

10/10 Excellent

Aileen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 4 nights in May 2024

8/10 Good

Lisette

Liked: Cleanliness, property conditions & facilities
Clean, classy, convenient hotel with tiny rooms
This is a very nice, clean, classy hotel in a great central location in the lively Susukino district of Sapporo. My only “complaint” really had to do with the size of our room. It was extremely tiny without a closet or any drawers for storage. The distance between the bed and the wall was only about a foot (30 cm), while the distance between the foot of the bed and that wall was not more than 2 feet (60 cm). The opposite (window) side of the bed had more space but shared it with a small round table, a chair and a stool. We stayed for 10 days and so not having a place to unpack our clothes or store our suitcases was a challenge. We were able to squeeze our suitcases under the bed but it was extremely awkward and inconvenient to retrieve our clothing. When the suitcases were on the floor we literally had to crawl over the bed or step inside our medium-sized suitcases to get to the other side of the room. For this reason I would only recommend this hotel for a short stay (2-3 days) if you are traveling with just a small suitcase or tote. Another issue (for women) is the bathroom lighting. It was quite dim and unsuitable for applying makeup. I had to sit on the stool next to the window to use natural light to see well enough to apply my makeup. I’m so glad I thought to bring my own mirror.
Stayed 9 nights in Feb 2024

10/10 Excellent

andrew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in machines didnt work so staff had to manualy check us in. Good location in heart of susukino & subway 10m from front door
Stayed 5 nights in Feb 2024

8/10 Good

Haruka

Stayed 1 night in Sep 2023

8/10 Good

Yong Jun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most things were great - rooms are clean but a little cosy. That's what you expect from most hotels in Japan at this price range anyway. Area is pretty good – Susukino has lots of dining options, bars etc. Very walkable to Odori if the weather is nice too.
Stayed 5 nights in Sep 2023

10/10 Excellent

Lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay, nice public bath
Just a few minutes walk to the shopping street and ramen alley. If taking the subway, exit 3 should be right in front of hotel, but do take note this exit got no elevator.
Stayed 3 nights in Jul 2023

8/10 Good

Lai May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing, everything was new and modern not just in the room but the gym and bath as well. Staff were exceptional and very helpful.
Stayed 4 nights in Feb 2023

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location. It was very quiet and clean.
Stayed 3 nights in Feb 2023

6/10 Okay

QINGHUI

Stayed 3 nights in Feb 2023

10/10 Excellent

Ayumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wry stylish and clean! Super convenient for my trip!
Stayed 2 nights in Dec 2022

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent new hotel
I stayed 2N in this new hotel and my stay went very well. Rooms are clean and beds are comfy. There’s also a public bath and a gym on the top floor. I recommend it if you’re staying in Sapporo as it’s close to the subway station as well.
Stayed 2 nights in Sep 2021
Response from Takahashi on Oct 7, 2021
On this occasion,thank you for choosing our hotel. We make happy satisfied with your stay. Thanks for putting up with me.

10/10 Excellent

DONG JUN

Liked: Cleanliness, staff & service, property conditions & facilities
Clean,comfort but transportation was not Convinient. Rather be at Sapporo city
Stayed 2 nights in May 2024

8/10 Good

Kazuhiko

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
場所も良く設備も新しくてとても快適に過ごせましたが スタッフの対応が残念でした 外で食事して帰ってきた時に何もあいさつされませんでした。 スタッフの教育をした方が良いと思います
Stayed 1 night in May 2024

10/10 Excellent

CHUI LING

Liked: Cleanliness, staff & service, property conditions & facilities
交通、購物，飲食方便
Stayed 4 nights in May 2024

10/10 Excellent

satoshi, chibashimihamaku

Liked: Cleanliness, staff & service, property conditions & facilities
部屋も広くてベッドも大きく寝心地も良かった。トイレットペーパーの設置位置が不自然なくらい場所が悪い。
Stayed 2 nights in May 2024

8/10 Good

Yui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

TAKAHATA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設は綺麗でとても良かったです。
Stayed 1 night in Apr 2024

6/10 Okay

Issei

Traveled with group
Liked: Cleanliness, staff & service
地下鉄駅のすぐ前で便利。繁華街へ近い
Stayed 1 night in Apr 2024

8/10 Good

CHIHCHUAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
簡易輕鬆的住宿
Stayed 3 nights in Apr 2024

10/10 Excellent

Rider

Stayed 1 night in Apr 2024

10/10 Excellent

Kiyomi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夜コース付きプランに飲み放題コースも付けました、コース料理もとても美味しくてオシャレ、飲み放題はBARから運ばれてきて美味しいお酒でした、また泊まりたいと思います
Stayed 1 night in Feb 2024

8/10 Good

Norihito

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Takashi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
すすきのへのアクセス抜群で大浴場も静かで洗練された雰囲気。喫煙室の清掃が行届いていれば…と惜しいです
Stayed 2 nights in Mar 2024

10/10 Excellent

Youngjune

Stayed 4 nights in Mar 2024

8/10 Good

taketsugu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

HIROMITSU

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても良い！
Stayed 1 night in Mar 2024

10/10 Excellent

Stephanie

Traveled with partner
方便購物，附近有很多商舖
Stayed 1 night in Mar 2024

8/10 Good

YASUYUKI

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

GEON CHANG

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
숙박시설이 좋았음
Stayed 1 night in Feb 2024
Response from SUSUKINO GRANBELL HOTEL on Mar 29, 2024
이번 여행에 저희 호텔을 이용해주시고 만족해주셔서 진심으로 감사드립니다.저희 호텔은 총4개의 타입의 객실이 구비되어있습니다.다음 기회가 있으시다면 꼭 다른 매력의 객실도 이용해봐주시기 바랍니다.감사합니다.

10/10 Excellent

kenichi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大浴場があったのでよかった。
Stayed 2 nights in Feb 2024

6/10 Okay

Yee Yan Yvonne

Stayed 3 nights in Feb 2024

6/10 Okay

KAMIKUBO

Stayed 1 night in Jan 2024

2/10 Terrible

Shawn

Stayed 1 night in Jan 2024

10/10 Excellent

Seok Won

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Shing

Stayed 2 nights in Dec 2023

10/10 Excellent

yasunari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Mami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Yee Ling

Liked: Staff & service
Disliked: Property conditions & facilities

8/10 Good

tatsuya

Liked: Cleanliness, staff & service, property conditions & facilities
喫煙所か1階にあるとよかった
Stayed 2 nights in Nov 2023

10/10 Excellent

ryota

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
トイレットペーパーの位置が使いづらい。
Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
무난해요
주변에 많은 호텔이 몰려있는데 오픈한지 얼마 안되고 대욕장도 있어서 이용했습니다- 전반적으로 괜찮았지만 트윈룸임에도 사이즈가 더블룸정도의 룸이라고 느껴졌고 체크인 카운터 안내가 헤깔리게 표시되어 지나쳤네요.. 지나칠정도로 넓지도않은데 ... 체크인 직원분은 친절했고 시설도 나쁘진않았지만 다음엔 다른곳에 갈거같아요~
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
체크인할때 너무 친철하게 응대해주시고 스스키노 번화가에서 가까워서 이동 하기 편했습니다
Stayed 3 nights in Nov 2023

10/10 Excellent

kuan ho

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
格蘭貝爾
蠻乾淨的飯店 東豐線四號出口就在旁邊非常方便，床也很好睡。建議請櫃檯服務人員安排樓層高的房間，因為街道的聲音很大聲。
Stayed 2 nights in Oct 2023

10/10 Excellent

MAKOTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

HATSUAKI

Stayed 2 nights in Oct 2023

10/10 Excellent

SHUICHI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
きたえーるでのコンサートで利用しましたが、ススキノど真ん中で地下鉄駅や飲食店もフットワーク良く便利で快適でした。
Stayed 1 night in Sep 2023

8/10 Good

??

Stayed 1 night in Oct 2023