6/10 (普通)
Matthew
カップルで旅行
2024 年 3 月 26 日
気になった点 : 設備とサービス、施設のコンディションと設備
When we arrived, the property inside was nice and clean, outside was dirty with garbage and many homeless on the sidewalks leading to the property. Once we were inside, the desk service informed that we would have to pay for luggage storage for the time up to check-in at 2pm (though Expedia lists this as an amenity without charge), no early check in options available. Once in our FIRST room, things were okay until we used the bathroom. The toilet was broken and only flushed once before the handle fell off the wall. Staff was very kind to move us to a different room with a better view, thankfully! Hotel staff did not clean the room each day, but were helpful in providing additional towels and TP when requested. Aside from that, everything was average.
Matthew
2024 年 3 月に 2 泊滞在