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Reviews of Hotel Mirador Plaza

3 out of 5
Hotel Mirador Plaza
Calle El Mirador y 95 Ave Norte, No. 4908 Col. Escalon, San Salvador, SS

Reviews

8.4

Very Good

Rating 10 - Excellent. 139 out of 277 reviews" "
Rating 8 - Good. 82 out of 277 reviews" "
Rating 6 - Okay. 25 out of 277 reviews" "
Rating 4 - Poor. 14 out of 277 reviews" "
Rating 2 - Terrible. 17 out of 277 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sonia Concepcion Ramirez

Liked: Cleanliness
Gracias por todo
Stayed 14 nights in May 2024
Response from Hotel Mirador Plaza on May 27, 2024
Estimado Sonia de Concepción , gracias por escoger nuestro hotel y por sus apreciaciones positivas de nuestro servicio. Esperamos su visita de nuevo.

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 4 nights in Apr 2024
Response from Mirador Plaza on May 20, 2024
Dear Franklin, thank you for choosing our hotel and for your positive appreciations of our service. We look forward to your visit again.

6/10 Okay

Herbert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Las toallas son tan viejas que se están deshilando, las molduras del piso se están cayendo
Stayed 2 nights in May 2024
Response from Mirador Plaza on May 20, 2024
Estimado Herbert , gracias por sus comentarios. Estaremos tomando acciones para mejorar nuestros servicios. Esperamos poder servirle de nuevo.

10/10 Excellent

Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, food delicious 😋
Stayed 2 nights in May 2024
Response from Mirador Plaza on May 20, 2024
Dear Marie , thank you for choosing our hotel and for your positive appreciations of our service. We look forward to your visit again.

6/10 Okay

frania, bowie

Stayed 1 night in Apr 2024
Response from Mirador Plaza on May 6, 2024
Dear Frania , thank you for your comments. We will be taking actions to improve our services. We look forward to serving you again.

6/10 Okay

Milagro

Traveled with group
Liked: Staff & service
The pm waiter and front desk girl were very kind. Buy there was no toilet paper in the room bathroom, and the towels were very old, almost ripping off.
Stayed 1 night in Apr 2024
Response from Hotel Mirador Plaza on Apr 11, 2024
Dear Milagro thank you for your comments. We will be taking actions to improve our services. We look forward to serving you again.

10/10 Excellent

Jonathan G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and great location.
Stayed 4 nights in Apr 2024
Response from Mirador Plaza on Apr 9, 2024
Hello Dear Jonathan G, Thank you for your Visit. Regards.

10/10 Excellent

Edson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, excellent customer service and the check in and check out were very easy
Stayed 2 nights in Mar 2024
Response from Mirador Plaza on Apr 3, 2024
Hello Dear Edson, Thank you for choosing us, we hope to receive your visit soon

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, very clean, and very quiet once folks left the pool for the night. The buffet breakfast was included and had some nice options plus an egg/omelet station. The restaurant menu for lunch/dinner is a bit limited, but the food was good.
Stayed 2 nights in Mar 2024
Response from Hotel Mirador Plaza on Mar 14, 2024
Dear Stacy Contenti, thank you for staying with us and for your positive comments. We are glad to know that we were able to meet your expectations. We hope to see you again very soon.

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Hotel Mirador Plaza on Mar 12, 2024
Buenos Días Estimada Claudia, Es un gusto saludarle agradecemos su preferencia de. Y estar propiedad. Esperamos recibir su vista en su próximo viaje.

8/10 Good

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Mucho ruido cuando hacen eventos en la parte trasera del hotel.
Stayed 2 nights in Feb 2024
Response from Hotel Mirador Plaza on Mar 8, 2024
Estimado Felix, gracias por escoger nuestro hotel y por sus apreciaciones positivas de nuestro servicio. Esperamos su visita de nuevo.

10/10 Excellent

Hugo, Fairfax

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, breakfast was good and the property is clean.
Stayed 1 night in Feb 2024
Response from Hotel Mirador Plaza on Mar 7, 2024
Dear Hugo CArballo, thank you for your visit and for leaving us your comments. They are very important to us, we will be taking them into account as an opportunity for improvement. We look forward to serving you again.

10/10 Excellent

Cynthia

Stayed 2 nights in Feb 2024
Response from Mirador Plaza on Mar 21, 2024
Estimada Cynthia López, Es un gusto poder recibir sus comentarios sobre la estadía en nuestras instalaciones.

10/10 Excellent

Andrea

Stayed 2 nights in Feb 2024
Response from Mirador plaza on Mar 21, 2024
Estimada Andrea Dimas, Agradecemos su preferencias en nuestras instalaciones y los comentarios recibidos sobre su estadía. Esperamos volver a recibir su visita pronto en nuestras instalaciones.

4/10 Poor

Fernando Santiago

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
El servicio y ruido
Stayed 3 nights in Feb 2024
Response from Hotel Mirador Plaza on Feb 22, 2024
Dear Fernando Santiago, thank you for leaving us your comments. We regret not having been able to meet your expectations, we will work to improve our procedures.

4/10 Poor

Jorge

Stayed 1 night in Feb 2024
Response from Hotel mirador Plaza on Feb 13, 2024
Estimado Jorge gracias por escoger nuestro hotel y por sus apreciaciones positivas de nuestro servicio. Esperamos su visita de nuevo.

8/10 Good

JOSE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think they have to install an elevator for the second floor for handicaps, and have a handicap chair for the bathrooms
Stayed 7 nights in Jan 2024
Response from Hotel Mirador Plza on Feb 13, 2024
Dear Jose Canizales, thank you for choosing our hotel and for your constructive criticism. Your opinions very important to us and they will help us improve our service. We hope to have the opportunity to serve you again.

10/10 Excellent

Hans

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from Hotel Mirador Plaza on Feb 13, 2024
Estimada Hans , gracias por escoger nuestro hotel y por sus apreciaciones positivas de nuestro servicio. Esperamos su visita de nuevo.

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hotel Mirador Plaza on Feb 13, 2024
Estimado Jose , gracias por escoger nuestro hotel y por sus apreciaciones positivas de nuestro servicio. Esperamos su visita de nuevo.

6/10 Okay

frania, hyattsville

Traveled with family
Disliked: Amenities, property conditions & facilities
Is ok but to noise party until mid night, so noise, no AC in the hallways, room smell nast, the toilet was broken, last day they don’t clean my room
Stayed 11 nights in Dec 2023
Response from Hotel Mirador Plaza on Feb 13, 2024
Dear Frania Amaya, thank you for choosing our hotel and for your constructive criticism. Your opinions very important to us and they will help us improve our service. We hope to have the opportunity to serve you again.

8/10 Good

PEDRO, Laredo

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Hotel Mirador Plaza on Feb 22, 2024
Dear Pedro thank you for staying with us and for your positive comments. We are glad to know that we were able to meet your expectations. We hope to see you again very soon.

10/10 Excellent

jose

Stayed 4 nights in Dec 2023
Response from Hotel Mirador Plaza on Feb 13, 2024
Estimado Jose , gracias por escoger nuestro hotel y por sus apreciaciones positivas de nuestro servicio. Esperamos su visita de nuevo.

8/10 Good

MARITZA ESTELA perez

Stayed 1 night in Nov 2023
Response from Hotel Mirador Plaza on Feb 13, 2024
Estimado Maritza Estele Perez , gracias por escoger nuestro hotel y por sus apreciaciones positivas de nuestro servicio. Esperamos su visita de nuevo.

10/10 Excellent

alexy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was amazing
Stayed 3 nights in Nov 2023
Response from Hotel Mirador Plaza on Nov 22, 2023
Estimado Alexy Mendez , gracias por escoger nuestro hotel y por sus criticas constructivas. Sus opiniones son muy importantes para nosotros y nos ayudarán a mejorar nuestro servicio. Esperamos tener la oportunidad de atenderle de nuevo.

10/10 Excellent

Elmer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hotel Mirador Plaza on Nov 13, 2023
Estimado Elmer Cruz , gracias por hospedarse con nosotros y por sus comentarios . Nos alegra saber que fuimos capaces de cumplir con sus expectativas. Los esperamos de nuevo muy pronto.

10/10 Excellent

Nely

Traveled with family
Liked: Staff & service, amenities
Me gustó, lo único que no, el lavamanos no se iba el agua y también las almohadas eran muy altas y no sentía tan cómodo dormir, pues no tenían mas almohadas eso no mucho. Pero por lo demas estuvo bonito el hotel y el paisaje también y la comida y la atención excelente.
Stayed 7 nights in Oct 2023
Response from Hotel Mirador Plaza on Nov 6, 2023
Estimada Nely Lemus , gracias por hospedarse con nosotros y por sus comentarios. Nos alegra saber que fuimos capaces de cumplir con sus expectativas. Los esperamos de nuevo muy pronto.

10/10 Excellent

Genmarie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was very nice, pretty, and well-kept. We had no issues except for the sink that took a while to drain. But other then that, everyting else was good.
Stayed 1 night in Oct 2023
Response from Hotel Mirador Plaza on Oct 19, 2023
Estimado Germani Lasola, gracias por escoger nuestro hotel y por sus apreciaciones positivas de nuestro servicio. Esperamos su visita de nuevo.

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible stay...i will never stay in this hotel again.
Stayed 4 nights in Sep 2023
Response from Hotel Mirador Plaza on Sep 23, 2023
Estimado , gracias por sus comentarios. Estaremos tomando acciones para mejorar nuestros servicios. Esperamos poder servirle de nuevo.

10/10 Excellent

Ela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Súper
Bien muy agradable , los empleados del hotel muy atentos . El desayuno muy rico . El área verde me encanto . Y la vista del volcán 🌋 súper. Muy bonito. Lo malo que no había mucha opción de bebidas 🍸 o tragos .
Stayed 2 nights in Sep 2023
Response from Hotel Mirador Plaza on Sep 20, 2023
Estimada Ela Medina , gracias por escoger nuestro hotel y por sus apreciaciones positivas de nuestro servicio. Esperamos su visita de nuevo.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023
Response from Hotel Mirador Plaza on Sep 18, 2023
Estimado, gracias por escoger nuestro hotel y por sus apreciaciones positivas de nuestro servicio. Esperamos su visita de nuevo.

10/10 Excellent

Carolina

Stayed 5 nights in Sep 2023
Response from Hotel Mirador Plaza on Sep 12, 2023
Estimada Carolina Hernandez , gracias por hospedarse con nosotros y por sus comentarios . Nos alegra saber que fuimos capaces de cumplir con sus expectativas. Los esperamos de nuevo muy pronto.

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2023
Response from Hotel Mirador Plaza on Sep 12, 2023
Estimada Emma , gracias por hospedarse con nosotros y por sus comentarios. Nos alegra saber que fuimos capaces de cumplir con sus expectativas. Los esperamos de nuevo muy pronto.

2/10 Terrible

Sandra

The pool was close and did not notify me
Stayed 2 nights in Aug 2023
Response from Hotel Mirador Plaza on Aug 31, 2023
Dear, thank you for your visit and for leaving us your comments. In the message for the confirmation send the information for the Pool are in maintenance.They are very important to us, we will be taking them into account as an opportunity for improvement. We look forward to serving you again.

4/10 Poor

Carlos Alberto

Stayed 6 nights in Aug 2023
Response from Mirador Plaza on Aug 29, 2023
Estimado Carlos Alberto , gracias por sus comentarios. Estaremos tomando acciones para mejorar nuestros servicios. Esperamos poder servirle de nuevo.

2/10 Terrible

Rodolfo

Disliked: Staff & service
Stayed 1 night in Feb 2023
Response from Hotel Mirador Plaza on Aug 21, 2023
Estimado Rodolfo Becerra, gracias por escoger nuestro hotel y por sus apreciaciones positivas de nuestro servicio. Esperamos su visita de nuevo.

10/10 Excellent

Gerardo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A small hotel suitable for travelers who are looking a nice place and cheap. Emis a good option instead a grand hotel. It is near the World Trade Center where Yo can find different restaurants at Plaza Futura. Also, is 2km away from main Shopping Malls
Stayed 1 night in Aug 2023
Response from Hotel Mirador Plaza on Aug 15, 2023
Dear Gerardo , thank you for staying with us and for your positive comments. We are glad to know that we were able to meet your expectations. We hope to see you again very soon.

10/10 Excellent

alberto

Stayed 2 nights in Jul 2023
Response from Hotel Mirador Plaza on Aug 15, 2023
Dear Alberto, thank you for staying with us and for your positive comments. We are glad to know that we were able to meet your expectations. We hope to see you again very soon.

8/10 Good

HOMERO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area, just a small inconvenient with our reservation, but it was resolved.
Stayed 2 nights in Jul 2023
Response from Hotel Mirador Plaza on Jul 25, 2023
Estimado Homero , gracias por hospedarse con nosotros y por sus comentarios positivos. Nos alegra saber que fuimos capaces de cumplir con sus expectativas. Los esperamos de nuevo muy pronto.

2/10 Terrible

EDGAR

Stayed 1 night in Jul 2023
Response from Mirador Plaza on Jul 17, 2023
Estimado , gracias por su visita y por dejarnos sus comentarios. Son muy importantes para nosotros, estaremos tomando en cuenta como oportunidad de mejora. Esperamos poder atenderle de nuevo.

4/10 Poor

bruno, white plains

Traveled with group, Traveled with family
Disliked: Staff & service, property conditions & facilities
old property and is not being maintained. Sink in the bathroom drains extremely slow. Lights around the mirror in the bathroom flickering all the time.
Response from Hotel Mirador Plaza on Jul 11, 2023
Dear, thank you for leaving us your comments. We regret not having been able to meet your expectations, we will work to improve our procedures.

8/10 Good

Mario

Stayed 1 night in Jul 2023
Response from Hotel Mirador Plaza on Jul 11, 2023
Estimado , gracias por su visita y por dejarnos sus comentarios. Son muy importantes para nosotros, estaremos tomando en cuenta como oportunidad de mejora. Esperamos poder atenderle de nuevo.

6/10 Okay

Jessica

Stayed 5 nights in Jun 2023
Response from Hotel Mirador Plaza on Jun 29, 2023
Estimado , gracias por hospedarse con nosotros y por sus comentarios postivos. Nos alegra saber que fuimos capaces de cumplir con sus expectativas. Los esperamos de nuevo muy pronto.

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Delicious breakfast at this beautiful property!!
Stayed 1 night in May 2023
Response from Hotel Mirador Plaza on May 31, 2023
Dear, thank you for choosing our hotel and for your positive appreciations of our service. We look forward to your visit again.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 3 nights in May 2023
Response from Hotel Mirador on May 24, 2023
Estimado , gracias por hospedarse con nosotros y por sus comentarios postivos. Nos alegra saber que fuimos capaces de cumplir con sus expectativas. Los esperamos de nuevo muy pronto.

10/10 Excellent

Luis Manuel

Stayed 6 nights in May 2023
Response from Mirador Plaza on Jun 5, 2023
Dear, thank you for staying with us and for your positive comments. We are glad to know that we were able to meet your expectations. We hope to see you again very soon.

10/10 Excellent

Danitza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, the staff is ready to help, very clean, and breakfast buffet is great.
Stayed 2 nights in Apr 2023
Response from Mirador Plaza on May 3, 2023
Estimado , gracias por hospedarse con nosotros y por sus comentarios postivos. Nos alegra saber que fuimos capaces de cumplir con sus expectativas. Los esperamos de nuevo muy pronto.

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Hotel Mirador Plaza on Apr 28, 2023
Estimado , gracias por hospedarse con nosotros y por sus comentarios postivos. Nos alegra saber que fuimos capaces de cumplir con sus expectativas. Los esperamos de nuevo muy pronto.

8/10 Good

vanessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Hotel Mirador Plaza on Apr 20, 2023
Dear, thank you for choosing our hotel and for your positive appreciations of our service. We look forward to your visit again.

2/10 Terrible

Jorge

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Hotel Mirador Plaza on Apr 17, 2023
Estimado , gracias por su visita y por dejarnos sus comentarios. Son muy importantes para nosotros, estaremos tomando en cuenta como oportunidad de mejora. Esperamos poder atenderle de nuevo.

10/10 Excellent

Noel

Stayed 1 night in Apr 2023
Response from Hotel Mirador Plaza on May 3, 2023
Estimado , gracias por su visita y por dejarnos sus comentarios. Son muy importantes para nosotros, estaremos tomando en cuenta como oportunidad de mejora. Esperamos poder atenderle de nuevo.