4/10 (不満)
Randy
家族旅行
2024 年 5 月 6 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Where should I start first. Upon receiving our room keys and entering the room we found that the room was never cleaned. Beds were a mess and there was trash in the trash cans. There are no phones to call down to the front desk, so I hauled all of our luggage and the children back down to the front desk at 9 PM at night to try and get another room. We were assigned another room. Room smelled like it had not had any fresh air in 10 years. Could not crack a window to let any fresh air in. There's no enforcement for quiet hours after 10 PM. Heard people laughing and carrying on and talking loudly in the hallway, and slamming their room doors throughout the night. Breakfast is borderline tolerable. Skeeves you out when there's tons of construction going on all over the place and then you have to eat food around this. Who knows how safe it is when you're walking around when the ceilings are exposed and wiring is hanging out. Who knows what other dust we are breathing or getting in our food with all this construction going on. Had to travel down 3 floors to get ice, and then who knows if dust is getting in these ice machines where there is construction going on right on the other side of plastic barriers. Carpet, walls, ceiling in hallways all worn and beat up.
Randy
2024 年 5 月に 1 泊滞在