The house and the property were beautiful and overall well maintained. The beds were comfortable and the neighborhood was quiet, except for one night when we could hear music playing from a nearby home. The pool table, air hockey table, and ping pong table in the garage were wonderful entertainment in the evenings. It was a bit of a tight fit, but we enjoyed them all. The house was well stocked with pretty much everything you would need while there. The owner of the property was great to work with - he answered all of our questions before the trip and responded quickly when we had questions while there. Our major concerns while there - were the property manager's lack of availability after normal business hours and the pool temperature. The property manager only responded during business hours. For example, halfway through the week, it rained and we wanted to have a movie night. This was the first time all week we tried the t.v. and couldn't access the cable channels nor could we get the DVD player to work. We called the number listed for the cable and were told they hadn't worked with that property in 4 months. We called the property manager and she returned the call the next day. Another individual called to walk us through connecting the DVD player and it still wouldn't work. The individual stated it needed a different cable and would probably be out with that, but he never came before we left.
A day after arriving, we asked to have the pool temperature turned up (as we have been able to do in other properties rented in the past, especially if paying additional electricity charges), and when the property manager called back the next day we were told it was set to a certain temperature and they wouldn't change it. It had been in the 70s that week and wasn't heated prior to our arrival, so it was colder than what we preferred. When we arrived we noticed one of the outside chairs had a caster that was broken and the lamp in the master bedroom wouldn't work. We called upon arriving, left a message and neither of those items was addressed during our stay. The day before we left my husband found a caster in the garage and fixed the chair. There are currently only two lounge chairs there, so adding a couple of additional lounge chairs would be beneficial as well as we couldn't all relax around the pool at the same time.
We would definitely consider staying there again, especially if the pool could be heated a little bit warmer.