Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thank you for staying with us. We are sorry we fell short of delivering on our expectations while with us. We will use your feedback to review any opportunities for improvement.

We appreciate your business and thank you for your feedback. We look forward to seeing you again soon!

Again, thank you for taking my telephone call this morning. As I mentioned, I understand and acknowledge your frustration regarding the concerns outlined herein. I apologize once more for any inconvenience we may have caused during your stay. I am equally disappointed in our performance as detailed in this email. As promised, I have communicated your concerns with my leadership team and front-line staff. This unfortunate incident is not indicative of the outstanding service we provide to our guests daily. Based on our previous customer service scores, our lack of communication appears to be an isolated incident, and I can assure you that we will continue to strive to do better. It is our sincere hope that if your travels bring you back to the Raleigh-Durham area, you will give us another opportunity to demonstrate the level of service you expect and deserve.

Thank you for visiting. See you again soon.

Congratulations on your family members graduation. We are glad you were able to stay with us and enjoy a little extra time in town. See you again soon!

We are glad you enjoyed your stay with us.

Wonderful to hear you enjoyed your visit to the Hilton Garden Inn-RTP. We are glad you stayed with us and we look forward to seeing you again soon!

We appreciate your business and thank you for your feedback. We understand we have some areas of opportunity and look forward to improving our overall experience for our valued guest. See you again soon!

Thank you for staying with us. We appreciate the opportunity to serve you. See you again soon.

Thanks for staying with us!

Thank you for staying with us. We appreciate your feedback and will look into your concerns immediately. We hope to have the opportunity to serve you again in the future.

We are glad you had a nice visit to the area. Thanks for staying with us!

We appreciate your business and look forward to your return. See you soon!

Thank you for staying with us, we appreciate your feedback!

We appreciate you taking the time to provide feedback on your stay with us. We look forward to your next visit!

Thank you for staying with us. We appreciate your feedback and your business.

Thank you for staying with us. We look forward to seeing you again soon.

Thank you for staying with us. We were delighted to hear you had a great experience with us. See you again soon!

Thank you for staying with us. We appreciate your feedback.

Thank you for the excellent rating! We look forward to welcoming you back soon.

Thank you for your business. Your feedback is integral in our ability to train our staff to provide the very best for our guests. See you again soon!

Thank you for staying with us. We appreciate your business.

We appreciate your business and look forward to your next visit!

Thank you for staying with us. Happy New Year

Thanks for staying with us. Hope to see you again soon.

We appreciate your feedback.

We appreciate your feedback and thank you for your business. I’ll work closely with our food and beverage team to see what we can adjust in our offerings.

We appreciate your feedback and as new management company overseeing this hotel we will work to address your concerns in a timely meeting. We thank you for your partnership and will see you again soon.

Thank you for your feedback. We will review your room details but all rooms have electrical outlets on the wall next the light switch. We thank you for staying with us and hope to have an opportunity to provide you with service again in the future.

Thank you for your feedback, We are sorry that you were not happy with the pet fee however we do have to put the room out of inventory and special cleaning is applied, after reviewing other area hotels that are pet friendly we are the lowest in the market as some hotels charge 75, 100 or 150 for pet fees.

We appreciate your feedback and thank you for staying with us. We do have a protocol quarterly for preventative maintenance on rooms as well as additional protocols for deep cleaning a room after a guest checks out with a pet. That way we ensure the room is ready to go for the next guest. We will review your room and standards to make sure nothing was missed and or corrected for next time. See you soon!

Thank you for staying with us. I am sorry we were not able to deliver on the service you would expect when staying with us. We recently took over ownership and are making the necessary improvements to earn your business back.

We appreciate you staying with us. Thank you for your feedback. I’m sorry we fell short of your expectations but your feedback will help us push for better.

We appreciate your business and thank you for staying with us. See you again soon!

Good day there and thank you providing your feedback on your visit. As explained we unfortunately were not able to provide a copy of a receipt because the reservation was booked thru a 3rd part site. Our team had directed that you reach out to them in order to see what charges you incurred as they took your payment.

We appreciate your feedback and business while staying with us. See you again soon!

Thank you for your feedback. We look forward to seeing you again soon.

Thank you for staying with us and providing feedback regarding the hotel. We recently took over ownership of the hotel and are working to make upgrades in most of areas the hotel. We hope you give us an opportunity next time in town.

We appreciate your feedback and will share your experience with our staff to make sure they provide a better experience next time you are in town.

Thank you for staying with us and sharing your experience. We apologize for the inconvenience of the pool being down, We recently took over ownership of the hotel and are working to make upgrades.

Thank you for your feedback, We recently took over ownership of the hotel and are working hard to make the necessary adjustments needed to provide a better experience to all our guests. We hope to see you again soon!

I am sorry we were unable to deliver on your expectations while here with us. We recently took over ownership and are making the necessary adjustments to make sure we provide a better experience for our customers. We hope to see you again soon.

We appreciate your feedback. I’m sorry we didn’t deliver on The expectations you would expect when staying with us. We hope to have the opportunity to take care of you in the future.

We appreciate your feedback and thank you for staying with us.

I sincerely apologize for the poor level of service you had while here with us. We appreciate your business and are working to hire and train proper staff to fulfil the expectations we hope to achieve for our hotel.

We appreciate your feedback and look forward to your next visit to the area.