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Reviews of Days Inn by Wyndham Durham/Near Duke University

2 out of 5
Days Inn by Wyndham Durham/Near Duke University
3460 Hillsborough Rd, Durham, NC

Reviews

6.4
Rating 10 - Excellent. 264 out of 1029 reviews" "
Rating 8 - Good. 191 out of 1029 reviews" "
Rating 6 - Okay. 184 out of 1029 reviews" "
Rating 4 - Poor. 178 out of 1029 reviews" "
Rating 2 - Terrible. 212 out of 1029 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

5.0/10

Amenities

5.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Josh

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Was advertised restaurant and free breakfast. The restaraunt looked like it was turned into a storage area decades ago and breakfast was a paper bag the a tangerine pack of nabs and sunnyD. My room had been through some kind of flood and was repaired with painted plywood. This place needs to bulldozed
Stayed 12 nights in Apr 2024
Response from Ken on May 4, 2024
Thank you for your review. We will be looking into these issues.

2/10 Terrible

Ralph

Traveled with group, Business traveler
Disliked: Amenities, property conditions & facilities
Dirty here
Stayed 1 night in Apr 2024
Response from Ken on May 4, 2024
Thank you for your review

2/10 Terrible

Joseph

Disliked: Staff & service, amenities, property conditions & facilities
What I didn't like was the last two times I stayed, at both times I had to change rooms. The heat did not work, and the other occasion, there were two to three lights that didn't work inside the rooms and I couldn't even charge my phones and computer because there were no outlets/plug-ins to use. I stayed there for 4 to 5 times at 3 nights and 4 days and the last 2 times the service and the rooms were poor.
Stayed 3 nights in Apr 2024
Response from Ken on Apr 28, 2024
Thank you for your review. We will be addressing these issues.

6/10 Okay

Jaimi

Traveled with family
It seemed as if that property was old and not kept up
Stayed 3 nights in Apr 2024
Response from ken on Apr 23, 2024
Thank you for your review.

2/10 Terrible

Robert

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reserved 2 rooms and both were very dirty. Room 1 had cigarette burns in bed spread and sheets and mattress cover were stsined and looked like someone wet the bed. 2nd room wad the same with sheets having brown blotchy brown and gray spots all over them. Both rooms were supposed tp be non smoking but both stunk of cigarette smoke and the 2nd room smelled of marijuana as well. Rooms were on back side of hotel next to vacant store and vagrants sleeping alongsode that building. Entire property run down and trash anddebris was all over at the rear of property where our rooms were. Ask staff for new rooms and they refused to give us new rooms so we left and went to another hotel. This place is a dump and no one should have to deal with it
Stayed 2 nights in Apr 2024
Response from Ken on Apr 23, 2024
Thank you for your review. We will be addressing these issues.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from ken on Apr 23, 2024
Thank you for your review. We do hope you will return.

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Like everything
Stayed 1 night in Apr 2024
Response from ken on Apr 21, 2024
Thank you for your review. We at Days Inn strive to make sure our Guest are happy, We do hope you will return. Thank you again.

4/10 Poor

john

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from ken on Apr 21, 2024
Thank you fory our review. We will be addressing your issues.

8/10 Good

Pearl

Stayed 1 night in Apr 2024
Response from Ken on May 9, 2024
Thank you for your review

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from ken on Apr 16, 2024
Thank you for your review

2/10 Terrible

George

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Really rundown
Stayed 2 nights in Apr 2024
Response from ken on Apr 16, 2024
Thank you for your review

2/10 Terrible

Jenna

Traveled with family
Disliked: Staff & service, property conditions & facilities
I have never had to leave a hotel after 10 minutes inside the room before April 12. Unfortunately this was a prepaid room. The room smelled like smoke and mildew. I had said I needed a smoke free room. The door number had fallen off the outside door. The door frame looked like someone had tried to pry it open and after locking the door from the inside there was still a gap and you could see outside. There was food and bird poop on the carpet. The toilet had mold around the base. A cockroach ran across the floor. Toilet paper holder was broken and it looked like they had painted to cover up mold because you could see the black mold coming through. Ceiling was cracked and had a hole punched in it in the bathroom. Dresser drawers were broken. Ceiling in the bedroom had black marks with dents. Not sure if someone was throwing a ball at the ceiling? At midnight after only 10 minutes inside. My daughter and I got our things and checked out. The night auditor (that’s what he said he was ) seemed surprised that I didn’t find the room satisfactory. I told him that the room was dirty, bug infested, and disgusting. I have pictures of all of this except for the carpet and dresser drawer. It was safer for me to drive 2 hours home than to stay in that hell hole. I will NEVER stay at a Days Inn again. I was shocked at how rundown everything was and dirty. The pictures that are on the website are either old or from a completely different hotel. STAY AWAY. DO NOT RECOMMEND!
Stayed 1 night in Apr 2024
Response from ken on Apr 16, 2024
Thank you for your review

2/10 Terrible

Karilu

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This property was unkept. Pool displayed a swamp. The room we were originally given had dirty sheets, dirty bathroom and lampshades with brown markings. We asked to get another room and that room also had a dirty mattress bed cover. They did change out the dirty mattress cover and luckily the actual mattress underneath was clean. I would not recommend anyone to stay there and never will again.
Stayed 2 nights in Apr 2024
Response from ken on Apr 14, 2024
Thank you for your review

2/10 Terrible

VENTOR JEROME

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not the usual DAYS INN Wyndham that we are use to staying. The property has black mold throughout the room. The bathroom was was not a bathroom that I would allow my worst enemy to use. The towel were black and reused. The room was nasty and dirty behind the bed, air conditioner, refrigerator, dresser and any other item/equipment within the room. The doors are not secure. When addressed to the staff, nothing within reason was offered and the trip was a mess from that point on.
Stayed 2 nights in Apr 2024
Response from ken on Apr 14, 2024
Thank you for your review.

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NI’m
Stayed 5 nights in Apr 2024
Response from ken on Apr 10, 2024
Thank you for your review.

2/10 Terrible

Delvana

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pictures on the website are totally different from the actual property. Rooms were so dirty, beds had cigarette buds on the comforter, no tissue, no soap, bugs. there were a lot of people in the lobby trying to get their refund from them. it’s very unclean and workers really dont care.
Stayed 3 nights in Apr 2024
Response from ken on Apr 10, 2024
I am very sorry you were not happy with your stay. We would of changed your room if you had of given us the chance to do so. Thank you for your review.

2/10 Terrible

Cora

Disliked: Cleanliness, staff & service, property conditions & facilities
DO NOT STAY HERE ! The rooms had black mold in the bathrooms. Looks like it hasn’t been properly cleaned since it first opened. The management is no help at all. Burn marks in the blanket and sheets. Just a run down Motel, all pictures online are FAKE ! I was bamboozeled !
Stayed 3 nights in Apr 2024
Response from ken on Apr 10, 2024
Thank you for your review

4/10 Poor

Naomi

Traveled with group
Disliked: Cleanliness, staff & service, amenities
This is a 'you get what you pay for' scenario. The property was shabby, our bathroom had a soggy, dripping ceiling. The room was not serviced the whole 4 days we spent there. Garbages were not emptied and no fresh towels. Most of the electrical outlets in the room were not working. The property advertized a breakfast and had a breakfast room near reception but when we tried to make use of it the first morning, they handed us 2 paper bag breakfast packs through a partially opened front door. Location wasnt bad though.
Stayed 3 nights in Apr 2024
Response from ken on Apr 10, 2024
Thank you for your review

6/10 Okay

Michael

Liked: Staff & service
Stayed 3 nights in Apr 2024
Response from ken on Apr 10, 2024
Thank you for your review.

2/10 Terrible

Hailey

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property should be shut down by the Health Department. The air quality was horrid. There is black mold across 2 hotel rooms and coming out of the sink. The room was rancid with cigarette smoke and there were burn holes in all of the bedding. One of our rooms had a cigarette buds still lying around and ash on one of the pillows. The carpets didn’t look like they have been touched and there were bugs coming out of the bath tubs. Everything was so disgusting to touch that we went out and bought cleaning supplies. This hotel was the worst I’ve ever been to. There were rotted out bathroom ceilings made of painted plywood. When we asked for someone to come clean the mug off of the doors that had seeped down from the steam, the guy at the desk gave us Lysol wipes and disinfectant spray. This facility needs to be examined. I know there were complaints from every person I met there. Please contact me back at 434-996-0560
Stayed 3 nights in Apr 2024
Response from ken on Apr 10, 2024
Thank you for your review

2/10 Terrible

Konstantin, Knoxville

Business traveler
Hard to find place, smoking room
Stayed 1 night in Apr 2024
Response from Ken on Apr 10, 2024
So sorry you had a bad experience with finding our Hotel. Hope you enjoyed your stay and we hope you will return. Thank you.

4/10 Poor

Kevin

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible grounds and really shady location. Did not feel that car was safe in the parking lot.
Stayed 1 night in Apr 2024
Response from Ken on Apr 10, 2024
Thank you for your. We have over 60+ cameras on this property. No problems with security

2/10 Terrible

Destiny

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived at the property on April the 5th and the property manager refused to allow me to check in. I call the police and filed a police report dispute with Days Inn. I found only a emergency room for two days and my trip was for 8 days.
Response from ken on Apr 10, 2024
I am not sure what went on, but please let us know why you were not allowed to check in unless it was too early or rooms weren't ready. We did have a alot of rooms to get ready for checkin and its at 3pm to check in. Thank you.

4/10 Poor

Tyrone

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from ken on Apr 10, 2024
Thank you for your review.

8/10 Good

Walter

Stayed 1 night in Mar 2024
Response from Ken on Apr 21, 2024
Thank you for your review. We do hope you will return.

6/10 Okay

Christopher

Business traveler
Disliked: Cleanliness, property conditions & facilities
I would never stay there again because its very dirty and i didnt trust the shower. No breakfast. Just a bad place to stay.
Stayed 2 nights in Mar 2024
Response from ken on Apr 10, 2024
Sorry to hear you did not enjoy your stay. Thank you for your review.

4/10 Poor

Michelle

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was black mold in the bathroom and behind the entrance door to come in your room. Blankets had cigarette burns in them. Some channels are on the guide but when you try and go to them, they are out. Wouldn’t recommend.
Stayed 14 nights in Mar 2024
Response from ken on Apr 10, 2024
Thank you for your review.

10/10 Excellent

Dimitar

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from ken on Apr 10, 2024
Thank you for your review. We hope you will return.

10/10 Excellent

O

Stayed 2 nights in Mar 2024
Response from ken on Apr 10, 2024
Thank you for your review

2/10 Terrible

kashish

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would never stay here again. Also, there is not breakfast though its advertised as Breakfast included. They offer a brown bag with really the lowest grade pastry possible. There isn’t even coffee for guests at the lobby. Ice machine is broken and we were told to go to the hotel next door to get ice from their machine. Property condition over all not great. Terrible mushy mattress.
Stayed 1 night in Mar 2024
Response from ken on Apr 10, 2024
Thank you for your review.

10/10 Excellent

Micholas

Stayed 1 night in Mar 2024
Response from ken on Apr 10, 2024
Thank you for your review

2/10 Terrible

barbara

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was the worst place I had ever stayed in you could not even get fresh linens, the room was totally filthy puke in the bathtub, dirty sheet yes with stains, drugs and prostitutes all over cops even did an arrest at 8:00 am right next door to the room. Very loud very unsafe.
Stayed 4 nights in Jan 2024
Response from ken on Apr 10, 2024
Thank you for your review

6/10 Okay

Thomas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This whole facility seems to be on his last legs. The grounds are a shambles. We had to let the water run for more than 10 minutes in order to get hot water to the taps. But it was quiet, and the bed was comfortable.
Stayed 1 night in Feb 2024
Response from ken on Apr 10, 2024
Thank you for your review. We do hope you will return.

10/10 Excellent

Jerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like how quiet it was and nice the people were at the desk
Stayed 2 nights in Feb 2024
Response from ken on Apr 10, 2024
Thank you so much for your wonderful review. We do hope you will return.

8/10 Good

Emily

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing
Stayed 4 nights in Feb 2024
Response from ken on Apr 10, 2024
Thank you for your review.We hope you will return.

4/10 Poor

Adam

Disliked: Cleanliness, staff & service, property conditions & facilities
I had no hot water to take a shower
Stayed 1 night in Feb 2024

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great . Owner is down to earth understanding but the building in front of days inn is dirty and scary
Stayed 1 night in Jan 2024

10/10 Excellent

Kamescha

Stayed 1 night in Jan 2024
Response from ken on Apr 10, 2024
Thank you for your review.

10/10 Excellent

Kamescha

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

6/10 Okay

Dave

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room had bugs roaches crawling on the bed in the middle of the night overall dirty with poor maintenance to room and property desperate need of an upgrade will never stay here again wish i could get a refund
Stayed 1 night in Jan 2024

4/10 Poor

George

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Returned from breakfast, leaned against door to my room while I reached in my shirt pocket for the key card, door opened. It took more than 5 min to get hot water for a shower. Every receptacle in the room was loose and my cell phone didn't charge....Really a shame, good location, needs elbow grease.....
Stayed 1 night in Jan 2024

4/10 Poor

George

Business traveler
Disliked: Staff & service, property conditions & facilities
I tried to call the desk to complain there was no hot water, but the phone didn't work. I walked there (in the rain) and had the clerk explain that one needed to run hot water for about 5 minutes before it got hot... I wouldn't be there at all except it is convienient and cheap.....
Stayed 3 nights in Jan 2024

4/10 Poor

James N.

Disliked: Staff & service, property conditions & facilities
Poor access from highway. Shower took 15 minutes to get hot. Cold room - had to turn heat up to 84 to keep it about 70. No breakfast / coffee service except a paper bag containing a few vending machine snacks. Won't be coming here again.
Stayed 3 nights in Jan 2024

2/10 Terrible

Sharath

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

SREYA

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a disgusting state. the lights are broken, carpet is dirty, room is smelly and there are no toiletries. We were told that breakfast will be provided in brown bags. Though it was said that there would be a breakfast buffet. This is a very bad place and more over misrepresented on your website as a facility with multiple amenities.
Stayed 1 night in Dec 2023

10/10 Excellent

Bethzaida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Diann

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There were drugs being sold a few doors done. Someone knock on my door looking tonhave interactions I guess thinking that this is normal at this location. Took about 8min for the water to get hot. Would not recommend this at all
Stayed 2 nights in Dec 2023

6/10 Okay

Toni

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
great checkin- room cramped, beds were smaller than expected. bathroom dingy and toilet very loud
Stayed 1 night in Nov 2023

8/10 Good

Terrie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not enough handicap parking.
Stayed 1 night in Nov 2023