屋外プール
利用可能日を確認

デイズ イン バイ ウィンダム ダーラム / ニア デューク ユニバーシティの口コミ

2 out of 5
デイズ イン バイ ウィンダム ダーラム / ニア デューク ユニバーシティ
3460 Hillsborough Rd, Durham, NC

口コミ

6.4
評価 10 - 1028 件の口コミ中 266 件が非常に良い" "
評価 8 - 1028 件の口コミ中 190 件が良い" "
評価 6 - 1028 件の口コミ中 183 件が普通" "
評価 4 - 1028 件の口コミ中 179 件が不満" "
評価 2 - 1028 件の口コミ中 210 件が非常に不満" "

6.6/10

清潔度

7.2/10

スタッフとサービス

5.2/10

設備とサービス

5.8/10

施設のコンディションと設備

5.0/10

環境への配慮

口コミ

4/10 (不満)

shi

良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
I was bitten by bed bug.
2019 年 9 月に 26 泊滞在
Hotel Managementからの返信 (投稿日 : 2019 年 10 月 19 日)
Thank you for choosing Days Inn Durham for your stay. We were glad to have an opportunity to serve you during your period of stay. We take your “COMPLAINT” very seriously and we are concerned with your observations. We are looking into this and our HOUSEKEEPING team is also well-trained and experienced. We can assure you that your comments are being investigated to the fullest extent. Thank you again and we hope to have an opportunity to show you this was an isolated incident and not a true representation of the services and accommodations we provide. Sincerely, Hotel Management

2/10 (非常に不満)

Maria

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
kenからの返信 (投稿日 : 2024 年 4 月 16 日)
Thank you for your review

2/10 (非常に不満)

George

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Really rundown
2024 年 4 月に 2 泊滞在
kenからの返信 (投稿日 : 2024 年 4 月 16 日)
Thank you for your review

2/10 (非常に不満)

Jenna

家族旅行
気になった点 : スタッフとサービス、施設のコンディションと設備
I have never had to leave a hotel after 10 minutes inside the room before April 12. Unfortunately this was a prepaid room. The room smelled like smoke and mildew. I had said I needed a smoke free room. The door number had fallen off the outside door. The door frame looked like someone had tried to pry it open and after locking the door from the inside there was still a gap and you could see outside. There was food and bird poop on the carpet. The toilet had mold around the base. A cockroach ran across the floor. Toilet paper holder was broken and it looked like they had painted to cover up mold because you could see the black mold coming through. Ceiling was cracked and had a hole punched in it in the bathroom. Dresser drawers were broken. Ceiling in the bedroom had black marks with dents. Not sure if someone was throwing a ball at the ceiling? At midnight after only 10 minutes inside. My daughter and I got our things and checked out. The night auditor (that’s what he said he was ) seemed surprised that I didn’t find the room satisfactory. I told him that the room was dirty, bug infested, and disgusting. I have pictures of all of this except for the carpet and dresser drawer. It was safer for me to drive 2 hours home than to stay in that hell hole. I will NEVER stay at a Days Inn again. I was shocked at how rundown everything was and dirty. The pictures that are on the website are either old or from a completely different hotel. STAY AWAY. DO NOT RECOMMEND!
2024 年 4 月に 1 泊滞在
kenからの返信 (投稿日 : 2024 年 4 月 16 日)
Thank you for your review

2/10 (非常に不満)

Karilu

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This property was unkept. Pool displayed a swamp. The room we were originally given had dirty sheets, dirty bathroom and lampshades with brown markings. We asked to get another room and that room also had a dirty mattress bed cover. They did change out the dirty mattress cover and luckily the actual mattress underneath was clean. I would not recommend anyone to stay there and never will again.
2024 年 4 月に 2 泊滞在
kenからの返信 (投稿日 : 2024 年 4 月 14 日)
Thank you for your review

2/10 (非常に不満)

VENTOR JEROME

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is not the usual DAYS INN Wyndham that we are use to staying. The property has black mold throughout the room. The bathroom was was not a bathroom that I would allow my worst enemy to use. The towel were black and reused. The room was nasty and dirty behind the bed, air conditioner, refrigerator, dresser and any other item/equipment within the room. The doors are not secure. When addressed to the staff, nothing within reason was offered and the trip was a mess from that point on.
2024 年 4 月に 2 泊滞在
kenからの返信 (投稿日 : 2024 年 4 月 14 日)
Thank you for your review.

10/10 (非常に良い)

Chad

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
NI’m
2024 年 4 月に 5 泊滞在
kenからの返信 (投稿日 : 2024 年 4 月 10 日)
Thank you for your review.

2/10 (非常に不満)

Delvana

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Pictures on the website are totally different from the actual property. Rooms were so dirty, beds had cigarette buds on the comforter, no tissue, no soap, bugs. there were a lot of people in the lobby trying to get their refund from them. it’s very unclean and workers really dont care.
2024 年 4 月に 3 泊滞在
kenからの返信 (投稿日 : 2024 年 4 月 10 日)
I am very sorry you were not happy with your stay. We would of changed your room if you had of given us the chance to do so. Thank you for your review.

2/10 (非常に不満)

Cora

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
DO NOT STAY HERE ! The rooms had black mold in the bathrooms. Looks like it hasn’t been properly cleaned since it first opened. The management is no help at all. Burn marks in the blanket and sheets. Just a run down Motel, all pictures online are FAKE ! I was bamboozeled !
2024 年 4 月に 3 泊滞在
kenからの返信 (投稿日 : 2024 年 4 月 10 日)
Thank you for your review

4/10 (不満)

Naomi

グループ旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス
This is a 'you get what you pay for' scenario. The property was shabby, our bathroom had a soggy, dripping ceiling. The room was not serviced the whole 4 days we spent there. Garbages were not emptied and no fresh towels. Most of the electrical outlets in the room were not working. The property advertized a breakfast and had a breakfast room near reception but when we tried to make use of it the first morning, they handed us 2 paper bag breakfast packs through a partially opened front door. Location wasnt bad though.
2024 年 4 月に 3 泊滞在
kenからの返信 (投稿日 : 2024 年 4 月 10 日)
Thank you for your review

6/10 (普通)

Michael

良かった点 : スタッフとサービス
2024 年 4 月に 3 泊滞在
kenからの返信 (投稿日 : 2024 年 4 月 10 日)
Thank you for your review.

2/10 (非常に不満)

Hailey

グループ旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property should be shut down by the Health Department. The air quality was horrid. There is black mold across 2 hotel rooms and coming out of the sink. The room was rancid with cigarette smoke and there were burn holes in all of the bedding. One of our rooms had a cigarette buds still lying around and ash on one of the pillows. The carpets didn’t look like they have been touched and there were bugs coming out of the bath tubs. Everything was so disgusting to touch that we went out and bought cleaning supplies. This hotel was the worst I’ve ever been to. There were rotted out bathroom ceilings made of painted plywood. When we asked for someone to come clean the mug off of the doors that had seeped down from the steam, the guy at the desk gave us Lysol wipes and disinfectant spray. This facility needs to be examined. I know there were complaints from every person I met there. Please contact me back at 434-996-0560
2024 年 4 月に 3 泊滞在
kenからの返信 (投稿日 : 2024 年 4 月 10 日)
Thank you for your review

2/10 (非常に不満)

Konstantin、Knoxville

出張
Hard to find place, smoking room
2024 年 4 月に 1 泊滞在
Kenからの返信 (投稿日 : 2024 年 4 月 10 日)
So sorry you had a bad experience with finding our Hotel. Hope you enjoyed your stay and we hope you will return. Thank you.

4/10 (不満)

Kevin

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Terrible grounds and really shady location. Did not feel that car was safe in the parking lot.
2024 年 4 月に 1 泊滞在
Kenからの返信 (投稿日 : 2024 年 4 月 10 日)
Thank you for your. We have over 60+ cameras on this property. No problems with security

2/10 (非常に不満)

Destiny

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I arrived at the property on April the 5th and the property manager refused to allow me to check in. I call the police and filed a police report dispute with Days Inn. I found only a emergency room for two days and my trip was for 8 days.
kenからの返信 (投稿日 : 2024 年 4 月 10 日)
I am not sure what went on, but please let us know why you were not allowed to check in unless it was too early or rooms weren't ready. We did have a alot of rooms to get ready for checkin and its at 3pm to check in. Thank you.

4/10 (不満)

Tyrone

気になった点 : 清潔度、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
kenからの返信 (投稿日 : 2024 年 4 月 10 日)
Thank you for your review.

6/10 (普通)

Christopher

出張
気になった点 : 清潔度、施設のコンディションと設備
I would never stay there again because its very dirty and i didnt trust the shower. No breakfast. Just a bad place to stay.
2024 年 3 月に 2 泊滞在
kenからの返信 (投稿日 : 2024 年 4 月 10 日)
Sorry to hear you did not enjoy your stay. Thank you for your review.

4/10 (不満)

Michelle

ペット同伴の旅行, 家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
There was black mold in the bathroom and behind the entrance door to come in your room. Blankets had cigarette burns in them. Some channels are on the guide but when you try and go to them, they are out. Wouldn’t recommend.
2024 年 3 月に 14 泊滞在
kenからの返信 (投稿日 : 2024 年 4 月 10 日)
Thank you for your review.

10/10 (非常に良い)

Dimitar

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
.
2024 年 3 月に 1 泊滞在
kenからの返信 (投稿日 : 2024 年 4 月 10 日)
Thank you for your review. We hope you will return.

10/10 (非常に良い)

O

2024 年 3 月に 2 泊滞在
kenからの返信 (投稿日 : 2024 年 4 月 10 日)
Thank you for your review

2/10 (非常に不満)

kashish

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Would never stay here again. Also, there is not breakfast though its advertised as Breakfast included. They offer a brown bag with really the lowest grade pastry possible. There isn’t even coffee for guests at the lobby. Ice machine is broken and we were told to go to the hotel next door to get ice from their machine. Property condition over all not great. Terrible mushy mattress.
2024 年 3 月に 1 泊滞在
kenからの返信 (投稿日 : 2024 年 4 月 10 日)
Thank you for your review.

10/10 (非常に良い)

Micholas

2024 年 3 月に 1 泊滞在
kenからの返信 (投稿日 : 2024 年 4 月 10 日)
Thank you for your review

2/10 (非常に不満)

barbara

出張, 家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This place was the worst place I had ever stayed in you could not even get fresh linens, the room was totally filthy puke in the bathtub, dirty sheet yes with stains, drugs and prostitutes all over cops even did an arrest at 8:00 am right next door to the room. Very loud very unsafe.
2024 年 1 月に 4 泊滞在
kenからの返信 (投稿日 : 2024 年 4 月 10 日)
Thank you for your review

6/10 (普通)

Thomas

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This whole facility seems to be on his last legs. The grounds are a shambles. We had to let the water run for more than 10 minutes in order to get hot water to the taps. But it was quiet, and the bed was comfortable.
2024 年 2 月に 1 泊滞在
kenからの返信 (投稿日 : 2024 年 4 月 10 日)
Thank you for your review. We do hope you will return.

10/10 (非常に良い)

Jerri

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Like how quiet it was and nice the people were at the desk
2024 年 2 月に 2 泊滞在
kenからの返信 (投稿日 : 2024 年 4 月 10 日)
Thank you so much for your wonderful review. We do hope you will return.

8/10 (良い)

Emily

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
nothing
2024 年 2 月に 4 泊滞在
kenからの返信 (投稿日 : 2024 年 4 月 10 日)
Thank you for your review.We hope you will return.

10/10 (非常に良い)

Brandon

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was great . Owner is down to earth understanding but the building in front of days inn is dirty and scary
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Kamescha

2024 年 1 月に 1 泊滞在
kenからの返信 (投稿日 : 2024 年 4 月 10 日)
Thank you for your review.

10/10 (非常に良い)

Kamescha

良かった点 : 清潔度、スタッフとサービス
2024 年 1 月に 1 泊滞在

2/10 (非常に不満)

Adam

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The room had bugs roaches crawling on the bed in the middle of the night overall dirty with poor maintenance to room and property desperate need of an upgrade will never stay here again wish i could get a refund
2024 年 1 月に 1 泊滞在

4/10 (不満)

George

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Returned from breakfast, leaned against door to my room while I reached in my shirt pocket for the key card, door opened. It took more than 5 min to get hot water for a shower. Every receptacle in the room was loose and my cell phone didn't charge....Really a shame, good location, needs elbow grease.....
2024 年 1 月に 1 泊滞在

4/10 (不満)

George

出張
気になった点 : スタッフとサービス、施設のコンディションと設備
I tried to call the desk to complain there was no hot water, but the phone didn't work. I walked there (in the rain) and had the clerk explain that one needed to run hot water for about 5 minutes before it got hot... I wouldn't be there at all except it is convienient and cheap.....
2024 年 1 月に 3 泊滞在

4/10 (不満)

James N.

気になった点 : スタッフとサービス、施設のコンディションと設備
Poor access from highway. Shower took 15 minutes to get hot. Cold room - had to turn heat up to 84 to keep it about 70. No breakfast / coffee service except a paper bag containing a few vending machine snacks. Won't be coming here again.
2024 年 1 月に 3 泊滞在

2/10 (非常に不満)

Sharath

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在

2/10 (非常に不満)

SREYA

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property is in a disgusting state. the lights are broken, carpet is dirty, room is smelly and there are no toiletries. We were told that breakfast will be provided in brown bags. Though it was said that there would be a breakfast buffet. This is a very bad place and more over misrepresented on your website as a facility with multiple amenities.
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Bethzaida

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在

2/10 (非常に不満)

Diann

カップルで旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
There were drugs being sold a few doors done. Someone knock on my door looking tonhave interactions I guess thinking that this is normal at this location. Took about 8min for the water to get hot. Would not recommend this at all
2023 年 12 月に 2 泊滞在

6/10 (普通)

Toni

家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
great checkin- room cramped, beds were smaller than expected. bathroom dingy and toilet very loud
2023 年 11 月に 1 泊滞在

8/10 (良い)

Terrie

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Not enough handicap parking.
2023 年 11 月に 1 泊滞在

2/10 (非常に不満)

Jon

出張
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Smelled of smoke. Cigarette burns in sheets. Leaking water. Chewed up moldings. No hot water. Horrible experience.
2023 年 11 月に 1 泊滞在

6/10 (普通)

Joseph、Charlotte

Very hard to get to at night. No longer providing breakfast. You get a bag of snacks instead.
2023 年 11 月に 2 泊滞在

2/10 (非常に不満)

Ian

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Will never stay again. Extreme disappointment needs 0 stars. The room was dirty and when asked for a clean room was denied and no one cleaned the room even after. Letting management know of the discussing conditions. Balls of hair and other things... no trash can. And burn marks in the bedding. Do not stay here.
2023 年 11 月に 2 泊滞在
KEN PATELからの返信 (投稿日 : 2023 年 11 月 28 日)
Thank you for your review. Will be addressing these issues.

8/10 (良い)

Kecia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 7 泊滞在
KEN PATELからの返信 (投稿日 : 2023 年 11 月 28 日)
Thank you for your review.

8/10 (良い)

James

良かった点 : スタッフとサービス
not what I was expecting
Stay was fine. Room was a bit outdated but ok. There was what appeared to be "blood splatter" on the wall next to the hair dryer. Probably wasn't but that was what it looked like. The little square pillows are terrible. The bed and coverings were nice and comfortable. One of the reasons I chose this hotel was that it listed breakfast. I really didn't expect that it would be a sunny d and a couple of things in a little bag from behind the front desk.
2023 年 11 月に 2 泊滞在
KEN からの返信 (投稿日 : 2023 年 11 月 28 日)
Thank you for your review.

2/10 (非常に不満)

Donald

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Do not stay here if you value your life
Looks nothing like pictures on hotels.com door was locked when trying to check in multiple abounded car, two people shooting up in the parking, save your self book elsewhere from the looks of this place if you could actually get into to get a room you’d probably wouldn’t get any sleep in this place this place is 100% how you get put on a milk carton or have you seen me Comercail and good luck getting your money back
2023 年 11 月に 1 泊滞在
KEN PATELからの返信 (投稿日 : 2023 年 11 月 19 日)
Thank you for your review. This has never been brought to our attention...

2/10 (非常に不満)

Pilar

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
We checked in and immediately checked out. $200 down the drain. The smell of marijuana smoke was everywhere and I mean everywhere. From the storm doors of the lobby, through the courtyard and beyond, the smoke was overwhelming. On the balcony, there were several people openly smoking and having quite a party. We decided it wasn't worth it to stay and immediately checked out and found a great spot at a Hampton Inn a few miles away.
2023 年 11 月に 2 泊滞在
KEN からの返信 (投稿日 : 2023 年 11 月 14 日)
We do our best to keep our property clean and safe. What customers do in their rooms we cannot control. We. do not allow any parties on the property. Keep in mind there are 2 hotels on same parking area. Sorry for any issues.

8/10 (良い)

Lauren

良かった点 : 清潔度、スタッフとサービス
2023 年 11 月に 1 泊滞在
KEN からの返信 (投稿日 : 2023 年 11 月 14 日)
Thank you so much for staying with us. Please do come back.

2/10 (非常に不満)

Kaitlyn

出張
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
There was a lot of trash littering the property outside. Inside the room, there were holes in the walls, mold, cobwebs, and the bathroom looked as if it hasn’t been cleaned in months.
KEN からの返信 (投稿日 : 2023 年 11 月 13 日)
We wish you had of brought this to the attention to our front desk. We would of moved you to a different room. We also will be addressing these issues.

2/10 (非常に不満)

steve

カップルで旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
toilet rocked 2 inches, step out of shower into toilet, what was seen on website and rooms may have been acurate in the 60's, will not be going back
2023 年 11 月に 2 泊滞在
KEN PATELからの返信 (投稿日 : 2023 年 11 月 6 日)
The property was fully renovated 2 years ago. Thank you for staying with us.

4/10 (不満)

Aron

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
A run down hotel, room not so clean though bed was comfortable. Sink drained slowly. Did not use shower
2023 年 11 月に 2 泊滞在
KEN PATELからの返信 (投稿日 : 2023 年 11 月 6 日)
Sorry for the issues. We will take care of them. Thank you for staying with us.