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ゴールデン ベイ ビーチ ホテルの口コミ

5 out of 5
ゴールデン ベイ ビーチ ホテル
Dhekelia Road, Golden Bay, Pyla, Larnaca

口コミ

8.2

とても良い

評価 10 - 333 件の口コミ中 133 件が非常に良い" "
評価 8 - 333 件の口コミ中 118 件が良い" "
評価 6 - 333 件の口コミ中 52 件が普通" "
評価 4 - 333 件の口コミ中 23 件が不満" "
評価 2 - 333 件の口コミ中 7 件が非常に不満" "

8.4/10

清潔度

8.4/10

スタッフとサービス

8.2/10

設備とサービス

8.0/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 5 月に 1 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 5 月 31 日)
Dear Sir/Madam,Thank you for your top score! It is much appreciated! We hope to have another opportunity to welcome you back not in the distant future for another memorable stay.Sincerely,Anastasia Rumjanceva

10/10 (非常に良い)

Mariana

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This resort is wonderful, it has everything and if you want to get to the city center it is a 15-minute taxi ride that is always available.
2024 年 4 月に 2 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Mariana, thank you for your amazing feedback! We hope to welcome you back not in the distant future for another memorable stay. Kind regards, Anastasia Rumjanceva

8/10 (良い)

Paul

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice enough hotel albeit a bit tired. Sun bed not so comfortable and because of the all inclusive element it felt a bit Butlins like at times. Staff seemed keen for the season to finish.
Guest Relations Managerからの返信 (投稿日 : 2024 年 2 月 23 日)
Dear Mr. Paul, Thank you for sharing your holiday experience with us. It is much appreciated. We wish you all the best and hope to welcome you once again for another memorable stay. Kind regards, Anastasia Rumjanceva

8/10 (良い)

James

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I would rate this hotel as the facilities, staff etc are all very good. However there is very little in the immediate vicinity. Therefore I spent most of my stay at the hotel. Would have been nice to have more within walking distance to see. If you want to unwind on the beach or by the pool it’s perfect (on my visit a bit unlucky that the weather wasn’t ideal for this)
2023 年 11 月に 2 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 11 月 23 日)
Dear Mr James, thank you for your feedback. It is much appreciated! We wish you a cozy winter ahead and hope to welcome you back next season for another memorable stay. Sincerely, Anastasia Rumjanceva

6/10 (普通)

Paul

カップルで旅行
良かった点 : 清潔度
We stayed at the hotel twice, for one night, at the start and end of a trip. The scores would have been better if this were based on the second visit. On the first visit the staff were surly and generally unhelpful, this was not the case on the second visit, so the balanced score was 3 (average). Cyprus hotels need to stop closing restaurants at this end of the season. People visit hotels to use the facilities not be told they are closed as was the case for us. Saying that the restaurants immediately walkable are fine for all different price points, and all cheaper than the hotels. The grass around the pool area needs better maintenance and the beds are tired an uncomfortable. Renovated rooms are nice. We had a junior suite which had a lovely big balcony and hot tub as well as sun beds (again not very comfortable). Room had all one needed and was clean. No bath but a large shower. The mini bar is emptied on purpose although you can get it filled up. A weird one was when I asked reception about some ice I was told in the same surly tone I would be charged 2 euros for it! Room Service did NOT make any charged. This might be linked to the all inclusive package?
2023 年 10 月に 1 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 11 月 9 日)
Dear Mr.Paul, thank you for sharing your holiday experience with us! It is much appreciated. Wishing you a cozy winter ahead and hope to welcome you next season for another memorable stay. Sincerely, Anastasia Rumjanceva

10/10 (非常に良い)

Ofer

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Ideal vacation for families :)
Excellent hotel for families - you have everything here!! Great room, great food, great beach and pool, great service, children's room - everything you need!!
2023 年 10 月に 3 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 10 月 26 日)
Dear Mr Ofer, thank you for your top review! It is much appreciated! Looking forward welcoming you back next season for another memorable stay. Sincerely, Anastasia Rumjanceva

4/10 (不満)

Leia

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Not close to a 5 star
We booked a double sea view room due to the fact we was only staying one night this time. We said if we liked it we would book when we came back in March. Very disappointed, the room as clean as it should have been and the bath had a crack with all brown colouring on it! The over the bath show was stained, the room and balcony was so small. But on checkin early hours the man on reception was lovely and very helpful. On check out it was ok! Just to add we tried to order coffee to the room and some food but no one answered the phone either my partner had to go downstairs to reception.
2023 年 10 月に 1 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 10 月 15 日)
Dear Leia, Thank you for sharing your holiday experience on our online platform. We regret to read that some aspects ruined your short stay by our shores. However, rest assured your feedback was passed to our managers and necessary actions will be taken. Nevertheless, we truly hope there will be another opportunity for us to welcome you back in our hotel. Sincerely, Anastasia Rumjanceva

10/10 (非常に良い)

Sergei

2023 年 10 月に 2 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 10 月 30 日)
Dear Mr. Sergei, thank you for your top score! It is much appreciated. Sincerely, Anastasia Rumjanceva

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great service and beaifull beach and pools
2023 年 10 月に 3 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 10 月 9 日)
Dear Sir/Madam, thank you for your top review! It is much appreciated! We hope to have another opportunity to welcome you back not in the distant future for another memorable stay. Sincerely, Anastasia Rumjanceva

10/10 (非常に良い)

Gil

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 3 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 9 月 10 日)
Dear Gil, thank your for your top rating! We hope to have another opportunity to welcome you back once again not in the distant future for another memorable stay. Sincerely, Anastasia Rumjanceva

8/10 (良い)

Corinne Marie Justine LAFOND

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Hôtel situé sur une petite plage privée Installations et services top Possibilité de réserver son transat ce qui évite la course du matin pour déposer sa serviette !
2023 年 7 月に 14 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 8 月 16 日)
Dear Corinne Marie Justine LAFOND, thank you for your high score and for sharing your holiday experience with us. We hope to have another opportunity to welcome you back once again for another memorable stay. Until then, we remain at any disposal you may need, Sincerely, Anastasia Rumjanceva

10/10 (非常に良い)

Michael、San Diego

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful Hotel! Outstanding Customer Service! Thank You Very Much!
2023 年 7 月に 14 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 8 月 8 日)
Dear Mr. Michael, thank you for your top review! We hope to welcome you back not in the distant future for another memorable stay. Until then, we remain at any disposal you may need. Sincerely, Anastasia Rumjanceva

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Très bel hôtel
Nous avons passé un très bon séjour en famille au Golden Bay. Très bonnes infrastructures qui permettent d’apprécier la plage, la piscine, toboggan, salles de jeux. Buffet petit-déjeuner avec un large choix. Bons restaurants. Seul petit bémol durant notre séjour : l’insonorisation des chambres.
2023 年 7 月に 14 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 7 月 30 日)
Dear guests,Thank you for your top score and for such an amazing review! We are happy to hear you enjoyed your stay with us and we truly hope to have another opportunity to welcome you back once again not in the distant future for another memorable stay. Until then, we remain at any disposal you may need. Sincerely, Anastasia Rumjanceva

10/10 (非常に良い)

Jessica

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Bel hôtel et magnifique piscine. Les employés sont aux petits soins et le lieu calme et paisible. Par contre, fait un peu étrange: chaque client réserve ses chaises et parasols et ceux-ci sont réservés l'entier du séjour, même si vous décidez d'aller sur les chaises en question qu'une seule fois dans la semaine. Une chaise, ou un parasol, peut donc être réservés sans qu'on les utilise. Cocktails un peu cher. Chambres propres et silencieuse.
2023 年 7 月に 5 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 7 月 30 日)
Dear Mrs. Jessica,Thank you for your top score and for such an amazing review! We are happy to hear you enjoyed your stay with us and we truly hope to have another opportunity to welcome you back once again not in the distant future for another memorable stay. Until then, we remain at any disposal you may need. Sincerely, Anastasia Rumjanceva

10/10 (非常に良い)

Amer

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 7 月に 5 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 7 月 30 日)
Dear Mr Amer,Thank you for your top score and for such an amazing review! We are happy to hear you enjoyed your stay with us and we truly hope to have another opportunity to welcome you back once again not in the distant future for another memorable stay. Until then, we remain at any disposal you may need. Sincerely, Anastasia Rumjanceva

10/10 (非常に良い)

Tashia

グループ旅行
良かった点 : 設備とサービス
Lovely and clean property. Stunning pool. Fantastic food and friendly staff! All around wonderful stay. Would definitely return.
2023 年 7 月に 2 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 7 月 26 日)
Dear Tashia,Thank you for your review! We are extremely happy to hear that you enjoyed your stay with us and we hope to have another opportunity to welcome you back not in the distant future for another memorable stay. Kind regards, Anastasia Rumjanceva

10/10 (非常に良い)

Nabil

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
All i can say wow beautiful 😍 attractive and easy access to the most beautiful beaches.
2023 年 7 月に 4 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 7 月 21 日)
Dear Nabil, thank you for your top score and review! We are thrilled to hear that you enjoyed your stay with us and we hope there will be another opportunity to welcome you back for another memorable stay not in the distant future. Until then, we remain at any disposal you may need. Sincerely, Anastasia Rumjanceva

10/10 (非常に良い)

Karina

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 7 月に 4 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 7 月 11 日)
Dear Mrs. Karina,Thank you for your top rating! We are happy to see that you enjoyed your stay with us and we hope to have another opportunity to welcome you back for another memorable stay.Sincerely,Anastasia Rumjanceva

8/10 (良い)

Jacqueline

グループ旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
The beach was at the end of the hotel plenty of sun beds and umbrellas lovely pool gardens lovely and tended
2023 年 6 月に 7 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 6 月 27 日)
Dear Jacqueline, Thank you for your feedback! It is much appreciated! We hope to have another opportunity to welcome you back not in the distant future for another memorable stay. Kind regards, Anastasia Rumjanceva

10/10 (非常に良い)

Marc c

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 4 月に 5 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 6 月 4 日)
Dear Mr MarcThank you for your top score! It is much appreciated. Looking forward welcoming you back once again for another memorable stay. Sincerely,Anastasia Rumjanceva

8/10 (良い)

Irving

良かった点 : 清潔度、スタッフとサービス
The property is in need of refurbishment
2023 年 5 月に 4 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 6 月 4 日)
Dear Irving,Thank you for your feedback. It is much appreciated. We hope to welcome you back once again for another memorable stay and remain at any disposal you may need.Sincerely,Anastasia Rumjanceva

8/10 (良い)

Marie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Otroligt trevlig personal i receptionen, fick tips om olika resturanger och sevärdheter. Sängarna var underbara och frukosten var fantastisk med allt man kan tänka sig att vilja ha, från varma till kalla rätter. Det blev dock många taxiresor för oss, då vi ville ha coola beachresturanger med skön musik på kvällarna, dessa låg ca 30 min med taxi från hotellet, så det gick mycket pengar till det för oss. Nöjer man sig med mer lokala fiskresturanger så finns det på gångavstånd. Rekommenderar boendet
2023 年 5 月に 4 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 5 月 16 日)
Dear Marie, thank you for your feedback. It is much appreciated! Wishing you a pleasant summer season ahead and hope to have another opportunity to welcome you back not in the distant future for another memorable stay. Sincerely, Anastasia Rumjanceva

8/10 (良い)

maurizio

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Albergo direttamente sulla spiaggia anche se non grande, ma normale x Cipro. Belle piscine e ottime sale relax e colazione molto completa e di qualità. Le stanze non sono grandissime ma ckn bei balconi con vista sul mare. Ottima posizione per chi ama il mare, un po lontano dalla città e quindi è necessaria un auto. Nel complesso siamo rimasti soddisfatti e lo consigliamo senz'altro.
2023 年 4 月に 2 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 5 月 3 日)
Dear Maurizio, thank you for your high score and for your review. It is much appreciated. We hope to have another opportunity to welcome you back once again not in the distant future for another memorable stay. Sincerely, Anastasia Rumjanceva

10/10 (非常に良い)

Philip

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 4 月に 7 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 5 月 21 日)
Dear Mr. Philip, Thank you for your top score! It is much appreciated! Looking forward greeting you back once again for another memorable stay.Sincerely,Anastasia Rumjanceva

6/10 (普通)

Hemlata

家族旅行
良かった点 : 設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
Great Hotel in general in terms of facilities and cleanliness! Shame the staff/management are not that friendly. Only had one of the manager come and say hi on one day. Rest of the time was moody not approaching at all. No one smiled despite me smiling all the time. Not very veggie friendly. Lived on salad rice and potato and bread. No vegan protein/plant based at all. All carbs. Food in the buffet was cold every time we went for lunch and dinner. There was no consideration for veggie/vegan guest as other guest were picking food with their hands and tongue provided were used in meat dishes and then put into veggie/vegan dishes. Dishes were not labelled correctly. I had to ask every time what was veggie and what was meat. Staff were not approachable at all they seemed so miserable and not friendly at all. I’ve stayed in many 5 star hotels and this hotel is defo not 5 star. I won’t be staying there again. Cleaning staff were great. One gentleman working in the restaurant serving was absolutely delightful and he couldn’t do much more for us. The hotel need more staff like that. Very disappointed. The veggie friendly description on the hotels page needs to be removed as defo not veggie friendly.
2023 年 4 月に 4 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 4 月 25 日)
Dear Sir/Madam,Warm greetings from all of us here in Golden Bay Beach Hotel and thank you for sharing your holiday experience on our online platform.Please allow us clarify the theme you have raised in your review:We sincerely believe that our hotel offers huge variety of food for our vegan or vegetarian customers. You may find lots of vegetables, vegan friendly cheese, nuts, seeds, fruits and etc during breakfast buffet. In addition, we do have vegan and vegetarian menus and our chef and his team will be more than happy to organize something extra in case our guests cannot find anything suitable for them during our meal hours. We kindly ask our customers to contact our Restaurant Manager or head waiter by the entrance of the restaurant in case they need any assistance since satisfaction of our guests was and will be main goal for our team here!Nevertheless, rest assured that your comment was read by our management team and necessary actions will be taken.Wishing you lovely summer ahead!Sincerely,Anastasia Rumjanceva

4/10 (不満)

GILLES

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
Hôtel très bruyant et mal placé. La plage a cet endroit n’est pas belle.cet hôtel a besoin de rénovation,tout est dépassé. De plus je n’ai pas pu dormir car la climatisation de tout l’hôtel est coupée.il faisait très chaud dans la chambre et la réceptionniste me répond de dormir la fenêtre ouverte pour un hôtel de cette classe a des prix avoisinant 200 Euros,c’est inadmissible les clients doivent dans leurs chambre pouvoir choisir la température. Enfin déçu de cet hôtel,je ne retournerai pas.
2023 年 4 月に 2 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 4 月 20 日)
Dear guests,Thank you for sharing your holiday experience with us. We deeply regret to hear that you didn't enjoy your stay with us. Rest assured your comment was passed to our management team here and necessary actions were taken. Nevertheless, we truly hope to welcome you back once again in our hotel. Sincerely,Anastasia Rumjanceva

6/10 (普通)

Farnaz

カップルで旅行
良かった点 : スタッフとサービス
Die Lage des Hotels ist gut. Das Hotel ist definitiv kein fünf Sterne Hotel, die Ausstattung ist ziemlich verbraucht und alt. Das gym ist muffig und leider nicht so ausgestattet, wie im Internet präsentiert. Es macht kein Spaß dort Sport zu betreiben. Die Küche ist zwar bemüht Variationen anzubieten, allerdings ist die Qualität von Gerichten mittelmäßig. (Resteverwertung) Das Frühstücksbüffet ist gut. Das Hotel ist insgesamt sauber. Das Personal ist sehr freundlich und zuvorkommend, benötigt aber definitiv Service-Schulungen.
2023 年 4 月に 5 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 4 月 11 日)
Dear Farnaz , thank you for sharing your holiday experience with us. We hope that overall you enjoyed your stay with us and we wish you a pleasant April ahead. Sincerely, Anastasia Rumjanceva

10/10 (非常に良い)

Nadja

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fint hotell med mycket att göra i hotellet. Lite synd att vissa delar av hotellet känns lite slitna.
2023 年 3 月に 7 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 4 月 3 日)
Dear Mrs. Nadja,Thank you for your top score! We are glad to see that you enjoyed your stay with us and we hope to have another opportunity to welcome you back once again not in the distant future for another memorable stay. Until then, we remain at any disposal you may need. Sincerely, Anastasia Rumjanceva

10/10 (非常に良い)

Marie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Super mais personnel pas top
L’hôtel est super et bien équipé Le personnel n’est pas très agréable malheureusement
2023 年 3 月に 1 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 3 月 20 日)
Dear Marie, Thank you for sharing your holiday experience with us. We regret to hear that you didn't find our team friendly. However, rest assured this was passed to our hotel manager. Nevertheless, we truly hope to have another opportunity to welcome you back once again for another memorable stay. Sincerely, Anastasia Rumjanceva

10/10 (非常に良い)

Egzona

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 3 月に 4 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 3 月 14 日)
Dear Egzona Thank you for your top score! We hope to welcome you back not in the distant future for another memorable stay. Sincerely, Anastasia Rumjanceva

8/10 (良い)

Mario

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great value for money facilities and breakfast superb. Only little fault only 2 little milk pots in room asked at reception for more got sent to restaurant to ask got promised it will be brought to room stayed awake waiting but never arrived
2023 年 3 月に 1 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 3 月 14 日)
Dear Mr. Mario Thank you for your review. Please accept our apologies for the inconvenience cause with the milk. We have forwarded this to our restaurant manager. Nevertheless, we hope to welcome you back once again for another memorable stay. Sincerely, Anastasia Rumjanceva

10/10 (非常に良い)

Melanie

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 2 月に 3 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 3 月 8 日)
Dear Melanie,Thank you for your top score! We hope to have another opportunity to welcome you back for another memorable stay. Wishing you a warm March ahead!

6/10 (普通)

Susanne

良かった点 : 清潔度、客室の快適度
気になった点 : スタッフとサービス
2023 年 2 月に 5 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 3 月 8 日)
Dear Susanne,Thank you for your score! We hope to have another opportunity to welcome you back for another memorable stay. Wishing you a warm March ahead!

10/10 (非常に良い)

Dorita

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 2 月に 1 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 4 月 3 日)
Dear Dorita,Thank you for your top score! We are glad to see that you enjoyed your stay with us and we hope to have another opportunity to welcome you back once again not in the distant future for another memorable stay. Until then, we remain at any disposal you may need. Sincerely, Anastasia Rumjanceva

10/10 (非常に良い)

MARIA

2023 年 2 月に 1 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 3 月 1 日)
Dear Maria,Thank you for giving us top score! We hope to have another opportunity to welcome you back once again for another memorable stay.Until then, we remain at any disposal you may need.Kind regards,Anastasia Rumjanceva

10/10 (非常に良い)

Inderpal

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean
2023 年 2 月に 3 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 2 月 20 日)
Dear guests, Thank you for your top score! We hope to have another opportunity to welcome you back once again not in the distant future.Until then, we remain at any disposal you may need. Kind regards, Anastasia Rumjanceva

8/10 (良い)

Alexander

2023 年 2 月に 6 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 3 月 8 日)
Dear Alexander,Thank you for your nice score! We hope to have another opportunity to welcome you back for another memorable stay. Wishing you a warm March ahead!

10/10 (非常に良い)

Hafeez

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great experience. Clean and relaxed atmosphere. Can highly be recommended for an all inclusive stay.
2023 年 2 月に 2 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 2 月 11 日)
Dear Hafeez, Thank you for your top score! We hope to have another opportunity to welcome you back once again for another memorable stay. Kind regards, Anastasia Rumjanceva

2/10 (非常に不満)

Evro

2023 年 1 月に 1 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 1 月 29 日)
Dear Evro, we regret to see that you didn't enjoy your stay with us. May we kindly ask you to contact us directly in order to provide details what made your holidays on negative note so we can forward this to our management team for future investigation. Kind regards, Anastasia Rumjanceva

10/10 (非常に良い)

Ewelina

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Guest Relations Managerからの返信 (投稿日 : 2023 年 11 月 9 日)
Dear Ewelina, thank you for your top score! It is much appreciated. Wishing you all the best and hope to welcome you once again for another memorable stay. Sincerely, Anastasia Rumjanceva

10/10 (非常に良い)

Karen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice helpful friendly staff Nice complex
2023 年 1 月に 2 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 1 月 23 日)
Dear Karen,Thank you for sharing your holiday experience with us. We are glad to see that you enjoyed your stay with us and we truly hope to have another opportunity to welcome you back once again for another memorable stay.Sincerely,Anastasia Rumjanceva

8/10 (良い)

GEORGIOS

出張
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Short business stay
Excellent and very friendly staff, impressive location and on site amenities. Easy to drive from the airport with free on site parking. The building is a bit dated but overall a great stay.
2023 年 1 月に 1 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 1 月 23 日)
Dear Georgios,Thank you for sharing your holiday experience with us. We are glad to see that overall you enjoyed your stay and we truly hope to have another opportunity to welcome you back once again for another memorable stay.Sincerely,Anastasia Rumjanceva

10/10 (非常に良い)

Karen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great
Great service
2023 年 1 月に 2 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 1 月 23 日)
Dear Karen,Thank you for sharing your holiday experience with us. We are glad to see that you enjoyed your stay and we truly hope to have another opportunity to welcome you back once again for another memorable stay.Sincerely,Anastasia Rumjanceva

8/10 (良い)

Erwin、Ismaning

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Da Hotel war in der Zeit vom 29.12. bis 04.01. sehr gut belegt, aber für diese Zahl an Gästen dann deutlich zu wenig Personal vor allem im Sevice des Restaurants vorhanden. Der Spa-Bereich ist renovierungsbedürftig und die Sauna für die größe des Hotels viel zu klein!
Guest Relations Managerからの返信 (投稿日 : 2023 年 1 月 23 日)
Lieber Erwin,Vielen Dank, dass Sie Ihre Urlaubserfahrung mit uns teilen. Wir freuen uns zu sehen, dass Sie Ihren Aufenthalt insgesamt genossen haben und hoffen aufrichtig, dass wir eine weitere Gelegenheit haben, Sie wieder für einen weiteren unvergesslichen Aufenthalt begrüßen zu dürfen.Aufrichtig,Anastasia Rumjanceva

10/10 (非常に良い)

Hajar

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

10/10 (非常に良い)

ELENI

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2022 年 12 月に 2 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2022 年 12 月 12 日)
Dear Eleni,Thank you for your top score. We are thrilled to see that you enjoyed your stay with us and hope to welcome you back once again not in the distant future. Sincerely, Anastasia Rumjanceva

8/10 (良い)

Ribert

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2022 年 11 月に 1 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2022 年 11 月 23 日)
Dear Ribert, thank you for sharing your nice score with us. We hope you enjoyed your stay and there will be another opportunity to welcome you back not in the distant future. Until then, we remain at any disposal you may need. Sincerely, Anastasia Rumjanceva

8/10 (良い)

Martin Jens Bromberg、Wien

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Die Anlage ist geräumig, die Unterkunft sauber und gepflegt, das Personal sehr freundlich und zuvorkommend, die Umgebung ist ausserhalb von Larnaca und sehr ruhig.
2022 年 11 月に 6 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2022 年 11 月 23 日)
Dear Martin Jens Bromberg, thank you for sharing your holiday experience with us. We are glad to see that overall you enjoyed your stay and we hope to have another opportunity to welcome you back not in the distant future. Sincerely, Anastasia Rumjanceva

6/10 (普通)

Laurent

良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
2022 年 10 月に 7 泊滞在

4/10 (不満)

Roger

グループ旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Had no ac in the room, Staff not very supportive
2022 年 7 月に 3 泊滞在
Guest Relationsからの返信 (投稿日 : 2022 年 8 月 1 日)
Dear Mr Roger, thank you for sharing your holiday experience with us. We are sadden to hear that you didn't enjoy your stay. Nevertheless, we hope that there will be another opportunity to welcome you back not in the distant future. Sincerely, Anastasia Rumjanceva