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Reviews of Super 8 by Wyndham Portage

2 out of 5
Super 8 by Wyndham Portage
3000 New Pinery Rd, Portage, WI

Reviews

8.2

Very Good

Rating 10 - Excellent. 334 out of 850 reviews" "
Rating 8 - Good. 324 out of 850 reviews" "
Rating 6 - Okay. 113 out of 850 reviews" "
Rating 4 - Poor. 50 out of 850 reviews" "
Rating 2 - Terrible. 29 out of 850 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Jeff

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This has been my goto hotel for the last decade because of the price and location. But for the last 8 years we seem to get the same room that has a broken Window that lets all the outside noise in. The mattress is beyond uncomfortable for my bad back, tv is very small and no guide sheet to tell ya the channels. Lamp on the dresser was broke, no toilet seat so you had to be very careful with the towel rack above it. The light switch didn’t work so you had to manually turn the lamps on and off and then find your way to bed in an unfamiliar room.
Stayed 2 nights in May 2024
Response from Deb on May 27, 2024
We are extremely sorry for providing these uncomfortable stay. Thanks for notifying all the issues you faced in room. We are promising that your going to have the best stay in our motel, when you come again.

6/10 Okay

Maureen

Stayed 1 night in May 2024

10/10 Excellent

Bryanna

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the location and staff are very nice
Stayed 2 nights in May 2024
Response from Deb on May 28, 2024
Thank you so much for your response.

6/10 Okay

Corey, Ames

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities
Clean and quiet for midweek travel. Dining in area is limited- small town
Stayed 1 night in Apr 2024

8/10 Good

dave

Liked: Staff & service
Stayed 1 night in May 2024

4/10 Poor

Gerardo

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The place is dog friendly, we stayed in a room with a dog that was barking for the entire stay that I had to get a hold of the front desk receptionist. They ended up moving me to another room, ended up finding out that the people next to us had their dog in a cage while they were out.
Stayed 1 night in May 2024
Response from Deborah on May 27, 2024
We are extremely sorry for bad experience. Front desk tried to contact the guest which has dog and they responded at the next day morning. They kept under block list cause they haven't mentioned at the front desk regarding their pet and still signed at the register card where they need to agree with pet policies.

10/10 Excellent

Asad

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Apr 2024
Response from Deborah on May 27, 2024
Thank you so much for review.

8/10 Good

John

Fairly nice hotel about 6 miles north of I90/I94
Stayed 1 night in Apr 2024

8/10 Good

Steven, Woodbury

Liked: Cleanliness, staff & service
Its Super 8. Beds were confortable and room was clean.
Stayed 1 night in Apr 2024

2/10 Terrible

Lin

Stayed 1 night in Mar 2024

10/10 Excellent

Raechel

Stayed 3 nights in Mar 2024

10/10 Excellent

Jeff

Stayed 1 night in Mar 2024

6/10 Okay

Bruce

Stayed 1 night in Mar 2024

10/10 Excellent

Natasha

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024

4/10 Poor

Shannon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

John

Liked: Property conditions & facilities
Disliked: Cleanliness
The only dislike i had was that upon first getting into my room i noticed the coffee machines still had a used pod in it
Stayed 1 night in Feb 2024

4/10 Poor

Shari

Disliked: Cleanliness, amenities, property conditions & facilities
Smoke detectors were not operating. The rating of 8.2 is from 2018

8/10 Good

Gemalem

Stayed 1 night in Feb 2024

10/10 Excellent

Linhai

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is quite and comfortable.
Stayed 1 night in Feb 2024

10/10 Excellent

Joel, Wausau

Liked: Cleanliness, staff & service, property conditions & facilities
: room is great and CLEAN, checkin staff super friendly and helpful. Quiet and close to town if you want to go in a walk the Ice Age Trail on the historic Portage tow path. Would stay here again in a heart beat
Stayed 1 night in Feb 2024

10/10 Excellent

Bill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
There are better options in the area...
We arrived much later than we had hoped on Friday, but when we checked in and went to the direction of our room, there was a distinct weed smell that covered the hallway. All rooms that I noticed were non-smoking rooms as well. The bed was also extremely uncomfortable. It was much too firm for what we were expecting. The shower looked either dirty or a little worse for wear.
Stayed 2 nights in Jan 2024

6/10 Okay

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Rebecca

Liked: Cleanliness, property conditions & facilities
Loud/rude housekeepers
I have stayed at this location many times and typically don’t have an issue. However, this time my opinion was definitely lowered after the housekeepers stood in the hall outside of my room for at least 20 min having a loud conversation. It woke my up and could not go back to sleep. This was around 7am. Not happy about it.
Stayed 1 night in Jan 2024

10/10 Excellent

Nestor

Stayed 4 nights in Jan 2024

10/10 Excellent

Vilma

Traveled with family
Clean, close to cascade mountain skiing area, next to Walmart
Stayed 3 nights in Jan 2024

10/10 Excellent

scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Not much for breakfast and the parking lot was full of snow. I could barely see the driveway to get into the property.
Stayed 1 night in Jan 2024

8/10 Good

Joseph

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2024

8/10 Good

John

Stayed 2 nights in Dec 2023

8/10 Good

sofya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Peter, Naperville

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Les

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023

8/10 Good

Terry

Stayed 1 night in Dec 2023

6/10 Okay

Patricia

Disliked: Amenities
This was definitely a case of you get what you pay for. It was not soundproofed so I heard my neighbor's tv and every conversation in the hall or outside near my room. The room was mostly clean, but there was dirt behind the bathroom door and cobwebs on the ceiling. No recycling. The lobby restroom had no paper towels. The front desk staff was adequate. No problems but not friendly either. Lumpy pillows. Comfortable recliner though.
Stayed 1 night in Dec 2023

10/10 Excellent

Jeffry F

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room at the right time and price
Property in good shape. Handy to Quik Trip and other restaurants. Easy to find...
Stayed 1 night in Dec 2023

8/10 Good

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was inexpensive and close to where we wanted to be.
Stayed 1 night in Nov 2023

6/10 Okay

George

Business traveler
Liked: Staff & service, room comfort
Might have been good, but not quite
Snafu between hotels.com and facility - facility did NOT have my reservation, placed months earlier - luckily, I checked in Early, or they might not have had Anything available - but I had to go from two beds to one to get handicapped access for my helper - they put us right next to the back door for easier handicap access, BUT the back door access was woefully inadequate, uneven concrete and a Very small door slab with a VERY heavy back door - after that, finding a roach (bug, not joint) in the towels - my helper declined to stay ... The room was adequate otherwise, though the shower hose leaked and the head was partly clogged... And at least one of the dresser drawers were broken - also, milk in breakfast area was a frozen brick 1st morning - mentioned it to staff - STILL solid 3rd morning, with the juice machine out-of-order...
Stayed 3 nights in Nov 2023

8/10 Good

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice for the price. Would recommend
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Motel review
The room seemed clean. The toilet seat looked like it got chewed on by a dog. The door handles to the outside of the motel were broken. The grass was not trimmed and there was garbage around the building and lawn. The motel is sort of rundown. It needs updating.
Stayed 1 night in Nov 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent basic place
Was hesitant, having seen a recent horrible review and their no-refund policy, but knew I would be there 8 hrs or less, mostly asleep. The only negatives the bad review listed that applied to my stay were that the breakfast was a little sparse and the toilet seat was only the 'not sitting on porcelain' part, no 'can't see the water' part. Did notice my room door did not auto-close all the way so had to pull it closed when I went out. Otherwise, recently nicely remodeled, locks all worked, clean comfy bed, good value for the price/area, would definitely consider coming back if need a room in the area.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel!
Nice hotel. Clean & comfy. Lots of shopping around the hotel. Definitely a place I would stay at again.
Stayed 1 night in Nov 2023

6/10 Okay

Evelyn

Traveled with family
Disliked: Cleanliness
So so
Parking was sketchy. Breakfast was so so. Sheets hah stains. Wasn’t asked for room preference on first or second floor.
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and property very clean and tidy. Close to Walmart, kwik trip, and a few restaurants. Friendly, helpful staff. No elevator to the upper floors. Quite a few breakfast options. Overall, a very relaxing stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Kimberly

Stayed 3 nights in Oct 2023

8/10 Good

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very convienent
Stayed 1 night in Oct 2023

10/10 Excellent

Julia

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Room was dry nice and staff very nice and friendly for check in
Stayed 1 night in Oct 2023

2/10 Terrible

Kenneth

Stayed 2 nights in Oct 2023

8/10 Good

Steven

Liked: Staff & service, property conditions & facilities
Great staff, clean, everything working. Had to ask for fresh towels on 2nd day.
Stayed 2 nights in Oct 2023