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Surestay Plus By Best Western Pigeon Forge

2.5 star property
Hotel with free parking, near Island at Pigeon Forge

Choose dates to view prices

Photo gallery for Surestay Plus By Best Western Pigeon Forge

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, iron/ironing board
Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower) | Private kitchenette | Microwave, coffee/tea maker
Reception
Daily continental breakfast for a fee
Exterior

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi
The current price is ￥10,191
￥11,440 total
includes taxes & fees
Jul 29 - Jul 30

Room options

Available filters for rooms
Showing 7 of 7 rooms

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Pet Friendly)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Flat-screen TV
Renovated in 2023
Separate bedroom
Private bathroom
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower) | 1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)

8.2 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Heating
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Renovated in 2023
Separate bedroom
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower) | 1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower)

8.8 out of 10
Excellent
(68 reviews)

Highlights

Air conditioning
Heating
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Renovated in 2023
Separate bedroom
Private bathroom
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;Pet Friendly)

Highlights

Air conditioning
Heating
Flat-screen TV
Renovated in 2023
Separate bedroom
Private bathroom
Hair dryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | 1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

8.8 out of 10
Excellent
(45 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Renovated in 2023
Separate bedroom
Private bathroom
Hair dryer
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

8.6 out of 10
Excellent
(40 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Renovated in 2023
Separate bedroom
Private bathroom
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

7.2 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Renovated in 2023
Separate bedroom
Private bathroom
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Map
37863-3308, TN, Pigeon Forge, 125 Pine Mountain Rd

What's nearby

  • Old Mill - 11 min walk - 0.9 km
  • LeConte Center at Pigeon Forge - 11 min walk - 1.0 km
  • Dolly Parton's Stampede Dinner Attraction - 2 min drive - 1.8 km
  • Island at Pigeon Forge - 3 min drive - 2.4 km
  • Titanic Museum - 5 min drive - 4.2 km

Getting around

  • McGhee Tyson Airport (TYS) - 54 min drive

Restaurants

  • ‪The Old Mill Restaurant - ‬13 min walk
  • ‪Margaritavile - ‬3 min drive
  • ‪McDonald's - ‬16 min walk
  • ‪Margaritaville Island Hotel - ‬3 min drive
  • ‪Baskin-Robbins - ‬5 min walk

About this property

Surestay Plus By Best Western Pigeon Forge

Hotel remodeled in 2023 and located near LeConte Center at Pigeon Forge
Close to Island at Pigeon Forge, Surestay Plus By Best Western Pigeon Forge provides amenities like a 24-hour business center. Guests can connect to free WiFi in public areas.
You'll also find perks like:
  • Free self parking
  • Continental breakfast (surcharge), a 24-hour front desk, and a vending machine
  • Smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All 65 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like desk chairs and WiFi. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Microwaves, coffee/tea makers, and heating

Languages

English

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￥14,025 total
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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Family friendly

  • In-room microwave

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower (24 inches high)
  • Hardwood flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1984
  • Renovated entire property - July 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet (varies based on length of stay)
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Pet fee: USD 25 per pet (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators

Property is also known as

Surestay Plus By Pigeon Forge
Surestay Plus By Best Western Pigeon Forge Hotel
Surestay Plus By Best Western Pigeon Forge Pigeon Forge
Surestay Plus By Best Western Pigeon Forge Hotel Pigeon Forge

Frequently asked questions

Is Surestay Plus By Best Western Pigeon Forge pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 25 per pet, per day.

How much does it cost to stay at Surestay Plus By Best Western Pigeon Forge?

As of Jul 28, 2025, prices found for a 1-night stay for 2 adults at Surestay Plus By Best Western Pigeon Forge on Jul 29, 2025 start from ￥10,191, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Surestay Plus By Best Western Pigeon Forge?

Self parking is free at this property.

What time is check-in at Surestay Plus By Best Western Pigeon Forge?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. After-hours check-in is not available.

What time is check-out at Surestay Plus By Best Western Pigeon Forge?

Check-out is at 11:00 AM.

Where is Surestay Plus By Best Western Pigeon Forge located?

Located in Downtown Pigeon Forge, this hotel is within a 15-minute walk of Pigeon Forge Factory Outlet Mall and LeConte Center at Pigeon Forge. Island at Pigeon Forge and Titanic Museum are also within 3 mi (5 km).

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Surestay Plus By Best Western Pigeon Forge Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 485 out of 923 reviews
Rating 8 - Good. 232 out of 923 reviews
Rating 6 - Okay. 108 out of 923 reviews
Rating 4 - Poor. 47 out of 923 reviews
Rating 2 - Terrible. 51 out of 923 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and property was quiet and clean.
Stayed 4 nights in Jul 2025

10/10 Excellent

Pratikkumar

Liked: Cleanliness, staff & service, property conditions & facilities
Great place! Spacious rooms, clean, with large fridge, microwave and an indu
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean and comfortable room.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Is a comfortable place , quiet and clean
Stayed 4 nights in Jul 2025

10/10 Excellent

Brian

Liked: Staff & service
Great price and you get what you get.
Stayed 1 night in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice clean room will come back
Stayed 2 nights in Jul 2025

10/10 Excellent

Amberly

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was so friendly and they stayed on top of anything you needed and was more than happy to help with any questions you might have. Excellent Stay!!!
Stayed 8 nights in Jun 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, room was clean, and newer. The exterior is very misleading, because it looks like a storage unit from the road, but once we go into the room, I was surprised how nice it was
Stayed 1 night in Jul 2025

10/10 Excellent

Juanita

Liked: Cleanliness, amenities, property conditions & facilities
Very clean beds were comfortable I have no complaints. Breakfast bar was great very well stocked n clean
Stayed 1 night in Jun 2025

10/10 Excellent

Brandie

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here last year for a conference and were very happy with it so we didn’t even really look anywhere else for this trip. Nice room for the price for sure!
Stayed 1 night in Jun 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean nice staff and I love the colors!
Stayed 1 night in Jul 2025

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and updated, staff were very polite and attentive. Can park and walk the pigeon forge strip, or be a short drive from anywhere you want to go!
Stayed 2 nights in Jun 2025

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice, clean, and comfortable. The motel was so close to everything we wanted to do. The staff was friendly.
Stayed 3 nights in Jun 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Outside is a little outdated, does not look like the picture but over all room were clean, bathroom was nice. Kitchenette was a nice touch. Safe place to rest for the night as we were on out doing activities and site seeing most of the day.
Stayed 2 nights in Jul 2025

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Love
Stayed 6 nights in Jun 2025

10/10 Excellent

Matthew c

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great as far as quiet, clean, and free breakfast. Staff was friendly.
Stayed 1 night in May 2025

8/10 Good

DANIEL

Liked: Cleanliness
This was an impromptu trip didn't want to spend a ton. Motel room was clean but was just old. No pool. Great for the purpose it served.
Stayed 2 nights in Jul 2025

10/10 Excellent

Drae

Liked: Cleanliness, amenities, property conditions & facilities
It’s was nice
Stayed 3 nights in Jun 2025

6/10 Okay

Tim

Liked: Staff & service
Disliked: Property conditions & facilities
The room are updated ish. If you have a kitchenette it would be nice to add pots, pans etc. Typical make it prettier but don't go to far. Aminals roaming off leash. Pass on this one.
Stayed 3 nights in Jul 2025

10/10 Excellent

Debbie

Liked: Amenities
Nice area. A lot to do.
Stayed 1 night in Jun 2025

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property looks a bit rough from the outside but the rooms are very nice and spacious very clean nice and big bathroom and shower and the bed was probably the most comfortable bed I’ve ever slept in. Thanks for the great stay!
Stayed 1 night in May 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly staff. No swimming pool.
Stayed 3 nights in Jun 2025

6/10 Okay

Michele

Disliked: Cleanliness
Needs updating. Property needs improvements and clean up. Room was nice and air conditioned 👍
Stayed 2 nights in Jun 2025

10/10 Excellent

Jennifer

Liked: Amenities
They took me as a late reservation (on a busy graduation weekend) and didn’t overcharge me. I was surprised at how clean everything was and the breakfast was even great!
Stayed 1 night in May 2025