The Nchantra Pool Suite Phuket creates an oceanfront retreat where visitors unwind with yoga classes and rejuvenate in the steam room. A rooftop garden provides a peaceful setting, while The Bay Restaurant offers beach dining. Guests cool off with drinks beside the outdoor pool.
Located in Ratsada, The Nchantra Pool Suite Phuket is on the beach. Phuket Weekend Market and Bangla Road are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Patong Beach and Karon Beach. Traveling with kids? Consider Patong Go-Kart Speedway and Phuket Offroad Fun Park and Phuket Monkey School. Scuba diving and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby. Visit our Ratsada travel guide
83000, Phuket, Ratsada, 41/44 Moo 1 Sirey Beach, Muang
What's nearby
Koh Sirey Temple
3 min drive - 3.1 km
Monkey Hill Viewpoint
8 min drive - 6.2 km
Phuket Weekend Market
9 min drive - 6.5 km
Limelight Avenue Phuket
9 min drive - 6.5 km
Ratsada Pier
5 min drive - 3.9 km
Getting around
Phuket Intl. Airport (HKT)
63 min drive
Restaurants
Starbucks (สตาร์บัคส์)
5 min drive
SeaLay Seafood
5 min walk
Seasonal Tastes
4 min drive
MIX Lounge
4 min drive
Prego By The Beach
4 min drive
About this property
The Nchantra Pool Suite Phuket
At The Nchantra Pool Suite Phuket, relax by an outdoor pool or hit the beach where you can enjoy yoga. Each apartment provides an LED TV with satellite channels, plus a kitchen with a refrigerator, an oven, and a stovetop. Thoughtful touches include bathrobes and slippers, and also available are free WiFi and a furnished patio.
The Nchantra Pool Suite Phuket offers 53 air-conditioned accommodations with DVD players and safes. Rooms open to furnished patios. These individually decorated and furnished accommodations include desks. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include rainfall showerheads, bathrobes, slippers, and complimentary toiletries.
This Ratsada aparthotel provides complimentary wireless Internet access. 42-inch LED televisions come with satellite channels. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
Recreational amenities at the aparthotel include an outdoor pool, a steam room, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
Cruise terminal shuttle (surcharge)
Free shopping center shuttle
Limo/town car service
Free self parking on site
Wheelchair-accessible parking available
Family friendly
Childcare (surcharge)
Children stay free (see details)
Restaurants on site
The Bay Restaurant
Kitchen
Coffee/tea maker
Cookware, dishware, and utensils
Full-sized refrigerator/freezer
Oven
Stovetop
Dining
Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: THB 350 for adults and THB 170 for children
A bar/lounge
A restaurant
Room service (limited hours)
Bedrooms
Bedsheets provided
Bathroom
Bathrobes
Free toiletries
Hair dryer
Rainfall showerhead
Slippers
Towels provided
Entertainment
42-inch LED TV with cable/satellite channels
DVD player
Outdoor areas
Barbecue grill
Furnished patio
Garden
Rooftop terrace
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Laptop workspace
Comfort
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Tile flooring in room
Wheelchair-accessible parking
Smoking not allowed
Services and conveniences
24-hour front desk
Blackout drapes
Concierge services
Daily housekeeping
Free bottled water
Free newspapers in lobby
Iron/ironing board on request
Luggage storage
Safe
Safe at front desk
Tour and ticket assistance
Turndown service
Wedding services
Location highlights
Near the boardwalk/promenade
Near the ocean
Things to do
Beach yoga
Billiards/pool table
Gym
Boat tours nearby
Fishing nearby
Golfing nearby
Health club (partner property) nearby
Hiking/biking trails nearby
Horseback riding nearby
Mountain biking nearby
Outdoor pool (guest access) nearby
Rafting nearby
Scuba diving nearby
Snorkeling nearby
Windsurfing nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Security system
Fire extinguisher
General
3 floors
53 units
9 buildings
Banquet hall
Built in 2012
Garden
Individual decor
Individual furnishings
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for THB 2000.0 per day
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
New Year's Eve (December 31) Gala Dinner per adult: THB 5000
New Year's Eve (December 31) Gala Dinner per child: THB 2500 (from 4 to 11 years old)
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately THB 350 for adults and THB 170 for children
Airport shuttle fee: THB 6 per vehicle (one-way)
Airport shuttle fee per child: THB 2 (one-way), (from 1 to 6 years old)
Crib (infant bed) fee: THB 2000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Nchantra
Nchantra Pool Suite
Nchantra Pool Suite Residences
Nchantra Pool Suite Residences Apartment
Nchantra Pool Suite Residences Apartment Phuket
Nchantra Pool Suite Residences Phuket
Nchantra Pool Suite Residences Aparthotel Ratsada
Nchantra Pool Suite Residences Aparthotel
Nchantra Pool Suite Residences Ratsada
Nchantra Pool Suite Phuket Aparthotel Ratsada
Nchantra Pool Suite Phuket Aparthotel
Nchantra Pool Suite Phuket Ratsada
Nchantra Pool Suite Phuket
The Nchantra Pool Suite Phuket Ratsada
The Nchantra Pool Suite Phuket Aparthotel
The Nchantra Pool Suite Phuket Aparthotel Ratsada
Frequently asked questions
Does The Nchantra Pool Suite Phuket have a pool?
Yes, this property has an outdoor pool.
Is The Nchantra Pool Suite Phuket pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at The Nchantra Pool Suite Phuket?
Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at The Nchantra Pool Suite Phuket?
Check-out is at 11:00 AM.
Does The Nchantra Pool Suite Phuket provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of THB 6 per vehicle applies.
Where is The Nchantra Pool Suite Phuket located?
Nestled on the beach, this Ratsada aparthotel is 1.9 mi (3 km) from Koh Sirey Temple and 2.8 mi (4.6 km) from Ratsada Pier. Saphan Hin and Khao Rang Park are also within 6 mi (10 km).
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Reviews
The Nchantra Pool Suite Phuket Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
6.2
Location
8.8
Staff & service
7.8
Property conditions & facilities
Rating 10 - Excellent. 30 out of 79 reviews
10 - Excellent
30
Rating 8 - Good. 29 out of 79 reviews
8 - Good
29
Rating 6 - Okay. 9 out of 79 reviews
6 - Okay
9
Rating 4 - Poor. 7 out of 79 reviews
4 - Poor
7
Rating 2 - Terrible. 4 out of 79 reviews
2 - Terrible
4
Reviews
10/10 Excellent
Benjamin
Aug 6, 2024
Liked: Cleanliness, room comfort, communication
the property is at very good location and my boy loves to go to the beach in couple minutes. Stuffs are very kind and provide excellent services.
Benjamin
Stayed 2 nights in Aug 2024
2/10 Terrible
Alexandra
Feb 5, 2025
Disliked: Cleanliness, room comfort, communication
Terrible
This is not a place to stay, the room had mold & water damage everywhere and was dirty on all outdoor areas with staff leaving cigarettes on terraces etc
When we tried talking to staff they laughed and could not help - saying no manager
Due to asthma we could not stay but hotel would not refund the room - we ended up having to go to the police and are still waiting on a refund
Alexandra
Stayed 1 night in Jan 2025
4/10 Poor
Verified traveler
Nov 1, 2024
Disliked: Cleanliness, communication
Not as shown in photos
Really run down hotel, everything is in need of a good clean, paint and some TLC. Photos don’t represent the current state of the property. We also didn’t have any water all morning and when it did come back the pressure wasn’t good. Breakfast was very limited and didn’t look appetising, chicken nuggets and some eggs. We were supposed to stay 2 nights but ended up checking out after 1, at check out the receptionist said we could get a refund via hotels.com but when we followed up they refused to refund us.
Verified traveler
Stayed 2 nights in Oct 2024
6/10 Okay
Manjur
Aug 17, 2024
Liked: Cleanliness
The location is okay, accommodation is nice but the building has serious damp issues and extremely smelly. Tiled floors were wet and very slippery that can be described as hazardous (we were convinced that could be both leak and humidity). Staff were kind wipe floor with towels a the next day change us to a different accommodation (standard villa on the same row) but the 2nd one was even worse. Damp and puffiness on wood cladded feature walls and floors were clearly visible, surely needs serious fixing and perhaps renovation.
We chose to stay away from the buys area so the location was okay, used Bolt for most of our journeys. It suited us as the pier for Phi Phi boat trip was approx 15 mins drive. Private beach is certainly a bonus but we never used it due to time factors. Staff tried to help, communication was a bit difficult using google translate, so we would rate the property as average.
Manjur
Stayed 3 nights in Aug 2024
2/10 Terrible
Dajana
Apr 13, 2025
Disliked: Cleanliness, amenities, property conditions & facilities, communication
Bitte bitte bitte tut uns und vor allem euch selbst den Gefallen und macht hier niemals Urlaub. Ich habe keine Ahnung, was die Leute hier bewertet haben, die hier 5 Sterne gegeben haben. Dieses "Hotel" vermutlich nicht. Auch eine 8,0 auf Bichungsplattformen wie Booking ist absolut nicht nachvollziehbar. Es ist eine absolue Katastrophe. Gefahr für Laib und Leben! Man gab sich Mühe bei unserer Ankunft, aber dennoch Schmutz, Kissen mit Stockflecken, Urinflecken und Sachen von den Vorgängern, Verfall, Ungeziefer, Baustellen und Baumaterial überall, Lebensgefahr insb. für Kinder durch fehlende bzw. kaputte Geländer vor 6-7 Meter tiefen Abhängen, keine Verpflegung aufgrund angeblicher Renovierung der Küche, Schimmel, Staub, Rost, Müll, Schutt, kapitte Glaslampe mit Gefahr für Schnittwunden, offen aus der Wand hängende Kabel, Abdeckungen von Lampen auf Treppenstufen offen, Klimaanlagen, die nicht regulierbar sind und entweder komplett kalt oder warm einstellbar sind, was vom Personal betroffen lächelnd bestätigt wurde. Massenhaft Vogelkot auf Balkon durch Schwalbennest usw. usf.
Wir hatten eine der "Villen" direkt neben der Rezeption. Ausblick unten gleich null, oben Ausblick auf Dächer von anderen Gebäuden, die vor sich hin verroten. Schatten, schmutziger Pool, Sicherheit bei Eingangstür gleich null, Schiebetür unten nur von innen abschließbar, Wartungsräume im Zimmer frei zugänglich und für Kinder lebensgefährlich. Tiefgarage mehr Abstellkammer als Tiefgarage.
Dajana
Stayed 2 nights in Apr 2025
2/10 Terrible
Markus
Feb 26, 2025
Disliked: Cleanliness, room comfort, communication
Dåligt!!!
Väldigt slitet hotel mycket som är trasigt. Luktade mögel och unket på rummena. Dyr mat. Rekommenderar att boka annat hotel!
Markus
Stayed 2 nights in Feb 2025
6/10 Okay
david
Jun 14, 2024
Liked: Cleanliness, communication
fint til prisen
Venligt og hjælpsom personale , stedet er slidt og ligger meget øde hvad naturligvis kan være romantisk, men samtidig fuldstændig uden tlf signal og da wifi så også røg sig en tur er man megdt isoleret for omverden.
trænings center lad os gi det 0 stjerner maskinerne så dårlig stand og støre chance for komme til skade ind at få gavn af det.
morgen mad venligt personale , ikke en stor buffet men kunne vælge 5 ting for et menukort så det var fint nok.
fantastisk udsigt fra morgen mad restaurant.
værelserne store og lækkert med jacuzzi og egen pool.
Desværre var der udfordringer med aircon den gik i stykker flere gange.
så var nok bare lidt uheldig med wifi og aircon.
I really wanted to like this place and was super excited however upon arrival there were several things such as NO water pressure and NO hot water. The toilet in the bathroom was leaking water from god knows where, to the point that in the morning the bath mat was drench. We had 24 hr of flight so I spoke up the next morning and was told we could upgrade to the pent house for a “discount” and what that meant was I continued to have NO hot water, NO pressure and at time standing there coved in shampoo and soap waiting for water to came back. A broke handle on the bum gun in our room. The shower was dirty from where someone played tic tact toe and was never cleaned. Dirty dishes I the dish washer that were NOT ours. WiFi did not work most of the time. Communication was hard however we complained 2-3 times about water and having 3 kids with no hot water was not fun. The issue was FINALLY fixed the day before we left and when I spoke with the lady at the desk about some sort of extra discount for troubles and lack of cleanliness, she just flat out side no. So I paid even more for an up grade and cold shower and little to no water. Dirty living space overall. Staff is kind but that only goes so far as they don’t completely understand you half the time. Got charge several times at the dining area, wrong price and I was super disappointed how the ocean was low tide everyday so really you can’t even swim in the ocean and even if you try to, the amount of trash/glass is crazy.
Our family had a wonderful Christmas holiday. We really enjoyed having a private pool! The service was great. It would be even better if the beach area was raked/cleaned consistently. Overall, it was a nice trip.
Ryan
Stayed 6 nights in Dec 2019
8/10 Good
Art, Los Angeles
Dec 19, 2019
Liked: Cleanliness, amenities
Nice spacious rooms with balcony and rooftop view.
Art
Stayed 4 nights in Dec 2019
6/10 Okay
Verified traveler
Nov 16, 2019
Liked: Staff & service
Disliked: Property conditions & facilities
Property is rather run down and does not present as clean and updated as the pictures online would indicate. The overall cleanliness of the room, especially the shower and restroom areas was poor. The resort looks like it's heyday must have been some 20 years ago and they have not kept up with even the most basic maintenance of the hotel. ( For example, there was even blisteted and peeling paint on several areas of or trim)
10 jours ds cet hôtel qui était notre point de chute - ns avons adoré - ce qui peut poser pb - il faut prendre le taxi pr se déplacer mais il vaut mieux ne pas passer par l’hôtel car cela double le prix du trajet - l’avantage plage sauvage et très peu de monde - selon la marée la plage est plus ou moins propre mais il y a la piscine - nourriture excellente le plat pour 180 bath - mais le petit dej est trop cher pour ce qu’il y a donc nous avons fait des courses pour les petits déjeuners - les chambres ont cuisine et frigo - la superficie de notre chambre 130 m2 - 75 m2 habitable et le roof top 55m2 - donnant sur la mer - personnel très accueillant et tjrs à notre service - 1/4 d heure de route pour aller à phuket city -
staff were fabulous so friendly and helpful ..breakfast super .. prices very reasonable for dinner. Room beautiful .
trips from hotel expensive and limited .. the shuttle bus into town inconvenient times coming back at 5.30pm is the latest gives you no time at all to shop. so getting back and forth with taxis expensive.
Pool area .. need to update sun parsols and put small tables along side of beach sunlounges.
overall good experience
Verified traveler
Stayed 6 nights in Mar 2019
6/10 Okay
Verified traveler
Apr 4, 2019
Liked: Cleanliness
Disliked: Staff & service
Struttura con potenziale assolutamente non utilizzato, si tratta di un resort a 5 stelle che decisamente non si può considerare come tale, la struttura di per se è bella, non gli manca nulla, molto bella anche la piscina in camera anche se totalmente priva di privacy.
Avrebbe bisogno assolutamente di un manager capace e potrebbe diventare un gran bel resort.
Ci sono problemi del tipo :
mancanza di cura nel mantenimento della struttura, aria condizionata in camera che punta direttamente sul letto, personale (tranne alla reception) che non parla assolutamente inglese, impianto dell’idromassaggio che palesemente non viene pulito (appena acceso sono usciti fuori dei capelli), cibo al ristorante non all’altezza ( alla nostra richiesta di avere una pannocchia come visto nell’altro tavolo di solo turisti cinesi, ci è stato detto di no e il servizio era molto diverso), la colazione è buona ma volevamo ordinare uova e bacon per me è un’omelette con formaggio e carne (dopo vari tentativi di spiegare la cosa è arrivata un’altra ragazza dello staff che ha risolto e infatti ci sono arrivati bacon e un’omelette con verdure e peperoni nello stesso piatto!
La spiaggia è sporca con bottiglie sparse e vetri ovunque, il mare nel pomeriggio si ritira per la marea e rende impossibile fare il bagno che comunque sconsiglio di fare perché pieno di rocce e detriti.
Consigliato? Si ma no!
Jätteduktiga och serviceinriktade personal som gör sitt bästa för att sina gäster ska få det bästa upplevelse i hotellet. Frukostbuffe var utmärkt och väldigt god mat i övrigt serveras från hotellets restaurang. Stora rum, vi var nöjda med att ha eget pool och jacuzzi. Hotellet ligger lite utanför och passar väldigt bra när man vill ta det lugnt och slappna av, enkelt att åka till Phuket central med hotellets shuttle och ta sig därifrån till Karon och Patong samt andra turistställen.
Det enda som kan förbättras är stranden vid hotellet, den var tyvärr smutsig.
Hotellin oma kuvaus vastaa todellisuutta. Siisti, pientä kulumista, pintaremontoitu kuitenkin. Kosteus aistittavissa ajoittain huoneissa. Joulukuun alussa todella rauhallista. Huoneistossa oma pieni piha ja allas, tilavat huoneet. Huom kahden makuuhuoneen asunnot ovat eri kerroksissa, joihin kulku ulkoa ns rapun kautta, sisätiloista ei ole kulkuyhteyttä kerrosten välillä. Toimi isojen lasten kanssa hyvin, pienten kanssa ei olisi toiminut lainkaan. Ystävällinen ja palvelualtis henkilökunta. Ranta on kaunis, mutta ei sovellu uimiseen (lasia yms), vaikka siivoavat rantaa päivittäin. Hotellin ravintola (on ainoa vaihtoehto) on hyvä ja kohtuu hintainen, aamiainen on loistava.
Kuljetus Phuket Towniin ja takaisin päivittäin ilman lisämaksua. Lähin kylä noin 5min mopomatkan päässä, siellä muutamia kauppoja ja ravintoloita (paikallisia), joissa edullinen hinta sekä todella tuoretta ja hyvää ruokaa.
The facilities had almost everything we could’ve wanted and what it didn’t have ,the reception and staff were pleased to make available, a lovely holiday was had by my family and the reception staff in particular were brilliant and accommodative in every respect. I thoroughly recommend this place.
Strand ist nicht gut,derOrt ist einfachnicht für Badeferien.personal sehr freundlich.
Suites sind sehr schön-5 Sterne wert.
Essen -sehr wenig auswahl.
Morgenessen immer gleich.
Otroligt lugnt och härligt hotell med helt fantastiskt härliga, rena och avkopplade rum. Tyvärr är området väldigt ensligt och 5 nätter räckte absolut för oss då vi annars hade tröttnat. Hade absolut kommit tillbaka igen. Enda negativa var att stranden är extremt smutsig och att pizzorna var väldigt mjuka och blöta. Rekommenderas varmt till par som vill bli ostörda och ha egentid