Dear Amber, Thank you for taking the time to share your feedback. We are pleased to know that you appreciate our great location. However, we apologize for any confusion regarding parking and the valet area. Your feedback about cleanliness is also concerning, and we assure you that this does not reflect our standards. We will address this issue with our housekeeping team to ensure a thorough cleaning process for all our guests. We appreciate your input as it helps us improve our services. Thank you for choosing us. We hope to have the opportunity to better serve you in the future. Warm Regards, Hotel Management

Dear Amber, We are delighted to know that our staff provided you with a positive experience by accommodating your request for an early check-in. Providing excellent service is our priority, and we appreciate your kind feedback. Thank you for choosing to stay with us at The Westin Phoenix Downtown. We value your patronage, and we look forward to welcoming you back on your next visit. Warm Regards,Hotel Management

Dear Craig,Thank you for your recent stay with us. We are delighted to learn that your visit exceeded your expectations. We look forward to your next visit so we can provide you with the flawless stay you should always expect from us. Warm Regards,Hotel Management

Dear Kelly,Thank you for rating your stay. We hope your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing. Warm Regards,Hotel Management

Dear Junior,Thank you for sharing your review. We are delighted that our hotel is your favorite place to stay in downtown Phoenix! Your satisfaction is our top priority, and we are thrilled to know that you enjoyed your visit. Thank you for your loyalty and for choosing to stay with us. We look forward to welcoming you back to The Westin Phoenix Downtown for many more enjoyable stays in the future.Warm Regards,Hotel Management

Dear Shannon,Thank you for being our guest. We appreciate your positive rating of your overall stay with us. However, we apologize if the service you received did not meet your expectations. Your observation is important, and we will internally address any concerns related to our team's performance to ensure that our staff can consistently deliver the excellent service our guests deserve. Thank you again for choosing us. We hope to have the pleasure of welcoming you back for another exceptional stay in the future.Warm Regards,Hotel Management

Dear Gonzalo,Thank you for the generous rating of The Westin Phoenix Downtown. We are delighted you enjoyed your stay, and we appreciate you taking the time to recommend us to fellow travelers. We hope to see you again on your next visit to the area.Warm Regards,Hotel Management

Dear Justin,Thank you for your recent stay with us. We are disappointed to learn that your recent stay did not live up to your expectations. Everything we do is directed at curating a seamless, enriching, and elevated stay for every guest, and we apologize that this was not your experience. It would be an honor to welcome you back so we can regain your trust and show you our devotion to superior hospitality.Warm Regards,Hotel Management

Dear Darla, Thank you for staying with us. While we are glad your overall stay was a pleasant one, we are sorry to hear about the water temperature issue during your stay. We understand how important a refreshing shower is, and we apologize for the frustration this may have caused. Our maintenance team will work on resolving this matter to ensure a comfortable experience for all future guests. We appreciate your patience and look forward to making your next stay a seamless one. Warm Regards,Hotel Management

Dear Leisha, Thank you for being our guest at The Westin Phoenix Downtown, and for your excellent review. We are thrilled to read you had a great stay, and that our spotless and rejuvenating property with stunning views enhanced your visit. It was our pleasure accommodating you, and we look forward to welcoming you back for another enriching experience.Warm Regards,Hotel Management

Dear Demi, Thank you for your review of The Westin Phoenix Downtown. We are pleased that you enjoyed your overall stay; however, we are sorry you had some service issues in your guestroom. We aim to exceed your expectations and go above and beyond for our guests, so we regret that this was not your experience. We have shared your comments with our associates, and taken proper action to ensure we do not repeat these concerns in the future. Again, we apologize, and we hope you will consider us whenever you return to the area in the future.Warm Regards,Hotel Management

Dear Kirsten, Thank you for your excellent rating of The Westin Phoenix Downtown. We welcome our guests with spacious accommodations, excellent amenities, and a beautiful location, and we are thrilled you enjoyed your stay. It was our pleasure hosting you, and we look forward to welcoming you back soon.Warm Regards,Hotel Management

Dear Melissa, Thank you for taking the time to share about your stay at The Westin Phoenix Downtown. We appreciate your generous rating, and we are pleased we could be a part of enhancing your time here in Phoenix. We hope we will be your home whenever you are in the area.Warm Regards,Hotel Management

Dear Guest, Thank you for choosing The Westin Phoenix Downtown for your stay. We are pleased that we could provide you with an enriching stay. We appreciate your excellent rating, and we hope you will choose us every time your travels bring you to our area.Warm Regards, Hotel Management

Dera Quinterria, Thank you for sharing your feedback with other travelers regarding your visit to The Westin Phoenix Downtown. We appreciate your generous compliments, and we are pleased you enjoyed your stay. Our associates are committed to providing intuitive and thoughtful service, and we are grateful to you for recognizing all that they do. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Warm Regards,Hotel Management

Dear Ryan, On behalf of our associates, thank you for the nice review. We are thrilled you could take advantage of our optimal location in the heart of downtown Phoenix as well as our unique outdoor dining experience at Jacy & Dakota’s. However, we regret the inconvenience caused due to the noise, and we appreciate your patience and understanding. We enjoyed hosting you at The Westin Phoenix Downtown and hope we will continue to be your hotel of choice when your plans bring you back to Phoenix.Warm Regards, Hotel Management

Dear Deborah, Thank you for your thoughtful review. We are pleased that you enjoyed your stay at The Westin Phoenix Downtown and that our attentive associates helped to elevate your stay. We will share your enlivening comments with them, and we appreciate your recognition of their excellent service. We look forward to your next visit.Warm Regards,Hotel Management

Dear Samuel, Thank you for your visit to The Westin Phoenix Downtown. We appreciate your generous rating. Our associates are committed to providing intuitive and thoughtful service. It was a pleasure accommodating you, and we look forward to welcoming you back soon.Warm Regards,Hotel Management

Dear Oscar, Thank you for the perfect rating. We are glad you had a wonderful time at The Westin Phoenix Downtown. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Warm Regards,Hotel Management

Dear Valued Guest, Thank you for choosing The Westin Phoenix Downtown and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Warm Regards,Hotel Management

Dear Erik, We are pleased your stay was enjoyable, and we want to thank you for your nice rating. All of us at The Westin Phoenix Downtown look forward to your next visit.Warm Regards,Hotel Management

Dear Deborah, Thank you for sharing your feedback with other travelers regarding your visit to The Westin Phoenix Downtown. We appreciate your generous rating and are pleased you enjoyed your stay. It was a pleasure accommodating you, and we look forward to welcoming you back soon.Warm Regards,Hotel Management

Dear George, Thank you for the perfect rating. We are glad you had a wonderful time at The Westin Phoenix Downtown. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Warm Regards,Hotel Management

Dear Hector, Thank you for sharing your feedback with other travelers regarding your visit to The Westin Phoenix Downtown. We appreciate your generous rating and are pleased you enjoyed your stay. It was a pleasure accommodating you, and we look forward to welcoming you back soon.Warm Regards,Hotel Management

Dear Robert, We were disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations.Warm Regards,Hotel Management