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Heliopark Residence

3.0 star property
Hotel in Penza with a full-service spa and a sauna

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Photo gallery for Heliopark Residence

Front of property - evening/night
In-room safe, desk, soundproofing, iron/ironing board
Terrace/patio
Reception
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Hot Tub
  • Bar
  • Room service
  • Breakfast available
  • Pool

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Plasma TV
Bathrobes
Hair dryer
Private bathroom
  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room, Balcony

In-room safe, desk, soundproofing, iron/ironing board

Standard Twin Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Plasma TV
Bathrobes
Hair dryer
  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony | In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Plasma TV
Bathrobes
Hair dryer
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | In-room safe, desk, soundproofing, iron/ironing board

Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Plasma TV
Sofa bed - single
Separate bedroom
Designer toiletries
  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio

Studio | In-room safe, desk, soundproofing, iron/ironing board

Studio

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Plasma TV
Sofa bed - single
Designer toiletries
Hair dryer
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Plasma TV
Bathrobes
Hair dryer
Private bathroom
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, soundproofing, iron/ironing board

Superior Double Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Plasma TV
Bathrobes
Hair dryer
Private bathroom
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed
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About the neighborhood

Map
440000, Penza, ul. Maksima Gorkogo, 22

What's nearby

  • Theater Arts Center House of Meyerhold - 6 min walk - 0.6 km
  • Literature Museum - 10 min walk - 0.9 km
  • V.O. Klyuchevsky Museum - 11 min walk - 1.0 km
  • Penza State University - 16 min walk - 1.4 km
  • Penza Zoo - 3 min drive - 2.5 km

Getting around

  • Penza Station - 6 min drive
  • Penza (PEZ) - 21 min drive

Restaurants

  • ‪Трио Пицца - ‬2 min walk
  • ‪Месье Жан-Поль - ‬3 min walk
  • ‪Нэцкэ - ‬3 min walk
  • ‪IL Патио - ‬6 min walk
  • ‪Венское Кафе - ‬6 min walk

About this property

Heliopark Residence

Hotel in the business district
Take advantage of a terrace, laundry facilities, and a bar at Heliopark Residence. Treat yourself to a massage at Helio Spa, the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as conference space and a steam room.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a 24-hour front desk
  • Concierge services, free newspapers, and a front-desk safe
Room features
All 93 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with designer toiletries and showers
  • Plasma TVs with cable channels
  • Wardrobes/closets, mini fridges, and coffee/tea makers

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: RUB 700 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 1,270 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
1 total (up to 33 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for RUB 1650.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately RUB 700 per person
  • Airport shuttle fee: RUB 1000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: RUB 1650.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Russian citizens: Adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driver's licenses are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is traveling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany child at check-in. Non-Russian citizens: Adults and children must present a valid passport, visa, and migration card at check-in.

Property is also known as

Heliopark Residence Hotel Penza
Heliopark Residence Hotel
Heliopark Residence Penza
Heliopark Residence Hotel
Heliopark Residence Penza
Heliopark Residence Hotel Penza

Frequently asked questions

Does Heliopark Residence have a pool?

Yes, this property has an indoor pool.

Is Heliopark Residence pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 33 lbs per pet.

How much is parking at Heliopark Residence?

Self parking is free at this property.

What time is check-in at Heliopark Residence?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Heliopark Residence?

Check-out is at noon.

Does Heliopark Residence provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of RUB 1000 per vehicle applies.

Where is Heliopark Residence located?

Located in the heart of Penza, this spa hotel is within a 10-minute walk of Theater Arts Center House of Meyerhold, Kuprin Museum, and Literature Museum. Municipal Museum of Postal Services and City Museum of Postal Service are also within 10 minutes. Penza Station is 20 minutes by foot.

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Heliopark Residence Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 11 out of 26 reviews
Rating 8 - Good. 13 out of 26 reviews
Rating 6 - Okay. 1 out of 26 reviews
Rating 4 - Poor. 1 out of 26 reviews
Rating 2 - Terrible. 0 out of 26 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Rustam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Alexey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in town. Solid 4 stars
Stayed 5 nights in Sep 2021

10/10 Excellent

Vladislav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Если в Пензу, то только Гелиопарк!

Буду краток ;) как то с годами уже не так торопишься что-ли, или наслаждаешься спокойствием...в общем решили при возвращении из Оренбурга в Москву остановиться в Пензе восстановить силы от состояния "за рулём", погулять, переночевать и утром продолжить наш вояж. Выбор был из Гелиопарк, Моцарт и Азимут. Дети выбрали первый из за понравившихся фото бассейна. Заезд в 14, но мы приехали к 16 часам и радушная, вежливая девушка на рецепшн сообщила нам, что бассейн с детьми доступен с 8 до 16-30. Мы заселились в номер 617 с великолепным видом на фонтанную площадь из одного окна и Спасский Собор из другого(виды завораживающие) Бассейн расположен на -1 этаже и лифт моментально доставил нас туда. Пол часа нам хватило чтобы поплавать(температура комфортная) и посетить "сухую" и "мокрую" :) парилки, а также джакузи с минеральной водой. Дети сказали, что нет намёка на хлорку и за это отдельный +. Всё очень чисто и красиво. Прогулка по городу возможна в любых вариациях: площадь, набережная, парки, собор. Мы выбрали улицу Московская, несмотря на ремонт, улица нам понравилась, как будто попадаешь в прошлое и гуляешь по улице с купеческими домами с интересной архитектурой. Также нам понравилась вечерняя подсветка фонтанов. Выезжали мы в 6 утра и нам собрали завтрак в ланч боксах. Хотелось бы выразить огромную благодарность коллективу гостиницы и отдельно работающим с 25 на 26 июля 2021 года сотрудникам. P.S. кто то скажет дорого, но поверьте это того стоит Всем добра и мира!
Stayed 1 night in Jul 2021

8/10 Good

Dmitry

Stayed 1 night in Dec 2020

8/10 Good

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Как-то дороговато и куча понтов

Отель стоит в центре Пензы , поэтому расположение удачное, но из этого все. Понравилось: час тренажерки и спа в подарок Не понравилось: общего освещения номера нет, над рабочим столом освещения также нет, халат надо просить, швейный набор надо просить, ванная комната выложена плиткой без подогрева, из-за чего там холодно и дубак во время приема душа. На завтраке нет рыбы или морепродуктов, поэтому если вы веган, помидор и огурец - все что вам светит)
Stayed 1 night in Jan 2020

10/10 Excellent

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

Yury

Liked: Cleanliness, staff & service, property conditions & facilities

Не ошибётесь

При всём богатстве выбора - другой альтернативы нет. Гелиопарк - действительно лучший отель в городе, хоть и далеко не идеален. Удобное расположение и наличие почти всех необходимых удобств компенсирует такие мелочи как отсутствие розеток у прикроватных тумбочек и невозможность разместить туалетные принадлежности рядом с раковиной. Из несомненных плюсов - очень неплохой бассейн с качественной сауной и хамамом. Массаж правда придется заказывать заранее, своих массажистов в спа нет.
Stayed 2 nights in Aug 2019

8/10 Good

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Неплохие. Но отсутствует гигиенические наборы. Плохо.
Stayed 1 night in Apr 2019

10/10 Excellent

Sadykova

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Комфортно

Впечатления очень хорошие. Персонал вежливый и обходительный. Номер большой, уютный, чистый с мини-баром (не пустым!). Еда в ресторане очень вкусная и разнообразная. Очень хорошее соотношение цена-качество. Единственное, что немного напрягло - сантехника в номере (слив унитаза не всегда сам прекращал свою работу, приходилось нажимать кнопки, чтобы ощущение "у водопада" исчезло и душ плохо держался). С большим удовольствием при возможности остановлюсь в этом отеле снова и посоветую знакомым. Благодарю персонал за создание приятной атмосферы в отеле!
Stayed 3 nights in Feb 2019

10/10 Excellent

guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good breakfast and diner
Stayed 1 night in Dec 2018

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable conveniently located hotel

A very comfortable hotel conveniently located in downtown Penza only one block from pedestrian shopping street. Friendly staff who know enough enough English to help you if you do not speak Russian.
Stayed 6 nights in Nov 2018

4/10 Poor

Daria

Liked: Cleanliness
Disliked: Property conditions & facilities

Do not recommend

The shower (!!) and the blow dryer didn’t work, and the heating in the room was insane, like I’m in a sauna! Overall it’s clean and quite okay, but those simple things should be fixed ASAP.
Stayed 1 night in Nov 2018

10/10 Excellent

Petlyakov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Комфорт Пензы !

Все было очень хорошо и комфортно !
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Tried to overcharge

Wanted to charge for chips and water that we never used and extra for the room that was already pre paid
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HelioPark was a great experience, I have no doubt we picked the best hotel in Penza.
Stayed 1 night in Jun 2018

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip

Close to the historical center and shopping area. Very good restaurant Davidoff.
Stayed 4 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Doppelzimmer relativ klein. Gute Lage des Hotels in der Innenstadt von Penza.

8/10 Good

Viacheslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Отзыв об отеле Heliopark

Отель хороший, но номера уже немного повидавший виды и требуют небольшого косметического ремонта. В остальном все на хорошем уровне.

8/10 Good

Julya

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2018

8/10 Good

NIKITA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2017

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Очень достойный отель!

Супер!
Stayed 2 nights in Jun 2017

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017