Dear Issei, この度はダイヤモンドクリフリゾート＆スパにご宿泊いただきまして、誠にありがとうございます。貴重なお時間に、ご滞在中の感想をお寄せくださり重ねて感謝申し上げます。またスタッフへのお褒めの言葉を頂戴しましたことは本当にありがたく、重ねて厚くお礼申し上げます。ご指摘いただきましたシャトルバスの料金に関しましてですが、詳細を確認いたしました所、プーケットタウン行きの有料バスのご利用料金でございます。館内シャトルバスは無料でございます。今後もスタッフ一同、ご満足いただいた点を大切にして励んでまいります。今後も変わらぬご愛顧賜りますようお願い申し上げます。またのお越しをスタッフ一同心よりお待ち申し上げております。Best regards,Yuki YasudaGuest Relations Manager

Dear Irie,Thank you for taking the time to make this review. We are delighted to hear you enjoyed your stay with us and that you found our Japanese staff helpful. We look forward to welcoming you again for another memorable stay.Best regards,Philip WalkerHotel Manager

Dear Ayaka,Thank you for taking the time to make this review, we really regret to hear your stay didn't meet your expectations and we will take your feedback on board. Rest assured that we will take the right actions and emphasize the intra-staff communication skills during our recently scheduled training session. Thank you again for your feedback and we truly hope to welcome you again for a more enjoyable stay.Best regards,Philip WalkerHotel Manager

Dear Kondo,Thank you for taking the time to rate your stay with us, it is a delight to hear you had a wonderful stay and we are truly looking forward to welcoming you again in the nearest future!Best regards,Philip WalkerHotel Manager

Dear Yoshifumi,Thank you for taking the time to make this review, we are glad to here your experience with us met your expectations and we hope to welcome you again in the nearest future!Best regards,Philip WalkerHotel Manager

Dear Risa,Thank you for taking the time to review our resort, we are delighted to welcome you amongst our small family. Waiting to welcome you soon and provide you with the best service.Best regardsPhilip WalkerHotel Manager

Dear Yumi,Thank you for taking the time to review our resort, we look forward to welcoming you again amongst our family.Best regards,Philip WalkerHotel Manager

Dear Takeshi,Thank you for taking the time to make this review, we regret to hear your experience didn't meet your expectations. If you could kindly provide more details about your experience, we would be grateful for the chance to address any issues you encountered.Best regards,Philip WalkerHotel Manager

Dear Teiji,Thank you for your loyalty and for sharing your feedback with us, we will investigate and take prompt actions regarding the mishap you had during your check-in experience. Your feedback is of great value to us and we hope to welcome you again and provide you with a service that will exceed your expectations.Best regards,Philip WalkerHotel Manager

Dear Keiko,It is a delight and a pleasure to hear that you liked all aspects of your stay with us, we truly hope to welcome you again in the near future.Warm regards,Philip WalkerHotel Manager

Thanks for staying with us. We appreciate your feedback! Looking forward to see you again.

Thanks for staying with us. We appreciate your feedback! Looking forward to see you again.

Thanks for staying with us. We appreciate your feedback! Looking forward to see you again.

Thanks for staying with us. We appreciate your feedback! Looking forward to see you again.

Thanks for staying with us. We appreciate your feedback! Looking forward to see you again.

Thanks for staying with us. We appreciate your feedback! Looking forward to see you again.

Thanks for staying with us. We appreciate your feedback! Looking forward to see you again.

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback! Looking forward to see you again.

Thanks for staying with us. We appreciate your feedback! Looking forward to see you again.

Thanks for staying with us. We appreciate your feedback! Looking forward to see you again.

Thanks for staying with us. We appreciate your feedback! Looking forward to see you again.

Thanks for staying with us. We appreciate your feedback! Looking forward to see you again.

Thanks for staying with us. We appreciate your feedback! Looking forward to see you again.

Thanks for staying with us. We appreciate your feedback! Looking forward to see you again.

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback! We are very much looking forward to welcoming you back to Diamond Cliff Resort and Spa in the near future.

Dear Ms.Chizuru,Thank you for taking the time to complete our online guest satisfaction review/survey.We are delighted to hear that you enjoyed your stay with us and that you were particularly pleased by the hospitality and service from the heart by our team. Your compliments are certainly appreciated and have been passed on to our team. This will most definitely motivate them in their continuous efforts to delight our guests.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming you back to Diamond Cliff Resort and Spa in the near future for another memorable experience.Sincerely,Kanokphorn Kaewsudjai (Ticky)Guest Relations Ambassador

Thanks for staying with us. We appreciate your feedback!