Small Single Studio, 1 people | Premium bedding, desk, blackout drapes, soundproofing
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Reviews of Les cles du 27 Paris

2 out of 5
Les cles du 27 Paris
27 Rue de Tocqueville, Paris, Paris

Reviews

9.2

Wonderful

Rating 10 - Excellent. 12 out of 17 reviews" "
Rating 8 - Good. 4 out of 17 reviews" "
Rating 6 - Okay. 0 out of 17 reviews" "
Rating 4 - Poor. 0 out of 17 reviews" "
Rating 2 - Terrible. 1 out of 17 reviews" "

9.6/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Catherine, Montréal

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very charming surroundings Quiet and comfortable Staff very friendly and helpful Kitchen could be better equiped (e.g. More covers, cooking surface. Wifi choppy
Stayed 10 nights in Nov 2023
Response from Reception on Dec 8, 2023
Good morning, Tank you for taking the time to write your comment about our residence and for your remarks, as it will help us to improve the quality of our service. We are sorry to read about the wifi and the lack of covers, we would have been happy to help and try to fix these issues had you come to reception.However, we are glad that you felt comfortable and listened to during your stay. We hope you had a safe trip back home and that your enjoyed yourselves whilst in Paris. Thank you for choosing our residence. Kind regards

8/10 Good

Tanea

Liked: Cleanliness, property conditions & facilities
We really enjoyed our 2 week stay. I thought the room would have been bigger but it was nice nonetheless. The only issue I had was there was a smell in the room that got a little thick at times. Also we were awaken by construction several mornings. Staff was very nice.
Stayed 15 nights in Apr 2023
Response from Reception on May 14, 2023
Good afternoon,We thank you for your review. We are sorry to read about the smell; we would have been happy to help had you come to reception - don't hesitate to find us as we are here to make your stay more pleasant!We hope you are well and enjoyed your time in Paris. Kind regards

10/10 Excellent

Darren

Business traveler
Liked: Cleanliness, room comfort
Had a easy and convenient stay during a business trip. Great location, very quiet. Will definitely comeback.
Stayed 1 night in May 2022
Response from Agnès on May 20, 2022
Dear Darren, Thank you very much for your comment. We are glad that you enjoyed your trip with us. You will be very welcome for your next trip in Paris. Kind regards, Agnès

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, room comfort
Excellent communication and support and very friendly staff. Good location and streets around the apartment were quiet
Stayed 2 nights in Nov 2021
Response from Agnès on Nov 19, 2021
Dear Andrew, Thank you for your nice review. We are glad to hear your had a pleasant stay with us. We hope to see again soon, Kind regards, Agnès

10/10 Excellent

Emilie, LONDON

Business traveler, Traveled with partner
Liked: Cleanliness, amenities
This property is very well located. 15mn by walk to Saint lazare train statrion. which is in the department store district (Gallery la Fayette and le Printemps). The area is very nice with a lot of shops and a market where you have excellent fruits and vegetables. I know very well Paris. so I recommend it.
Stayed 2 nights in May 2020
Response from Agnès on May 25, 2020
Dear Emilie, Thank you very much for your nice comment. We were very glad to host you, and would be happy to have you again some day soon in our residence. Kind regards, Reception team Les Clés du 27

10/10 Excellent

karam

Traveled with family
Liked: Cleanliness, room comfort
파리 최고의 숙소 친절한 주인장, 깔끔한 청소, 교통 좋음 버스, 지하철 5분거리이 위치
Stayed 13 nights in Dec 2023
Response from Reception on Jan 14, 2024
Good morning,We thank you so very much for taking the time to leave us such a glowing review. We are so thrilled that your stay with us, and your time in Paris, was enjoyable and fruitful. As our wish is to offer the most pleasant experience possible for each and every guest to feel comfortable and welcomed, your comment means a great deal to us and pushes us to keep going moving forward. We thank you for choosing our residence and we wish you to have a nice day!Kind regards,Reception

10/10 Excellent

Chantal

Stayed 2 nights in Nov 2023
Response from Reception on Dec 30, 2023
Bonjour, Un grand merci pour ce commentaire et pour cette belle note ! Nous sommes ravis que votre séjour, dans l'appartement "La Rotonde" fut agréable et à la hauteur de toutes vos espérances. Nous serions heureux de vous accueillir à nouveau si vous souhaitez séjourner aux Clés du 27 pour une prochaine visite. Passez de Bonnes Fêtes de Fin D'Année ! Cordialement, Christian Albinet.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Très bon rapport qualité prix.
Super accueil, et informations très complètes. La chambre et les équipements sont de très bonne qualité, le rapport qualité prix est très bon. Il y a du café, du thé, sel et poivre pour cuisiner. Prévoir des boules quies en revanche car les voisins étaient un peu bruyants.
Stayed 2 nights in Jul 2023
Response from La Réception on Jul 21, 2023
Bonjour, Merci beaucoup pour votre gentil commentaire. Nous sommes très heureux que vous ayez passé un bon séjour parmi nous. Nous apprécions votre retour et nous le prenons en considération.Passez un bon week-end.Cordialement, La réception

2/10 Terrible

Chantal

Stayed 3 nights in Dec 2022
Response from La Réception on Dec 16, 2022
Bonjour madame Desroches,Vous nous avez laissé une note mais pas de commentaires ; nous ne comprenons pas celle-ci. Pouvez-vous nous donner plus d'informations pour que nous puissions nous améliorer ? Vous pouvez nous envoyer un mail à l'adresse contact@lesclesdu27.com, ou nous appeler au 01 47 63 15 45. Merci !Cordialement

10/10 Excellent

Hélène

Liked: Cleanliness, room comfort
Nous avons passé un séjour extraordinaire dans un quartier chic avec des accès aux transports en commun à proximité parfait pour visiter Paris. L'appartement était au top, literie parfaite, quartier très calme.
Stayed 4 nights in May 2022
Response from Christian on May 31, 2022
Bonjour Hélène, Merci beaucoup pour votre commentaire. Nous serons ravis de vous accueillir à nouveau. Cordialement. Christian

8/10 Good

Mme Marie

Liked: Cleanliness, room comfort
Stayed 7 nights in Sep 2021
Response from Agnes on Sep 28, 2021
Merci beaucoup pour votre notation. Au plaisir de vous revoir prochainement aux Clés du 27 Paris. Cordialement, La réception

10/10 Excellent

Michel

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2021
Response from christ on Jul 5, 2021
Bonjour Michel Merci beaucoup pour votre commentaire. Nous serons ravis de vous accueillir à nouveau. Cordialement. Christian.

10/10 Excellent

CHINE

Business traveler
Liked: Cleanliness, room comfort
Parfait
Séjour d'une semaine très agréable, hôtel très propre et bien équipé. Le gérant que j'ai rencontré est très aimable. Bonne connexion WIFI. Je recommande vivement cet hôtel.
Stayed 6 nights in Nov 2020
Response from c on Nov 30, 2020
Bonsoir Mr Chine, Merci pour votre recommandation, nous sommes ravis d'avoir su vous satisfaire. Sincères salutations. Christian.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
A recommander
Accueil au top. Chambre calme et bien équipée
Stayed 2 nights in Jul 2020
Response from c on Jul 10, 2020
Bonjour, Merci pour votre gentil commentaire. Ce fut un plaisir de vous avoir à la résidence, et de savoir que vous avez apprécié votre séjour. Sincères salutations. Christian.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accueil parfait par un couple attentionné. Appartement bien équipé et très propre. Calme en fond de cour
Stayed 3 nights in Mar 2020
Response from Agnès on Mar 16, 2020
Bonjour, Nous avons été ravis de vous accueillir, contents que votre séjour vous ai plû. Au plaisir de vous revoir prochainement. Cordialement, La réception.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Propre très bien ddcore literie excellente un coin cuisine parfait très bonne qualité de l écran tv Une sdb spatieuse ,chauffage parfait ,le seul petit bémol une petite nuisance sonore avec la chambre voisine par la porte de communication alors que l hôtel se situe dans une cour arrière et donc au calme absolu.je reviens sur paris le mois prochain et je vais réserver si c est possible a nouveau dans ce bel endroit
Stayed 2 nights in Jan 2020
Response from La réception on Jan 24, 2020
Bonjour, Merci pour votre commentaire. Il nous aide à connaître au mieux l'opinion de nos clients, et à pouvoir nous adapter au plus près de leurs besoins. Au plaisir de vous revoir prochainement, Cordialement, La réception.