Indoor pool, outdoor pool, lifeguards on site

Reviews of Center Parcs Villages Nature Paris

4 out of 5
Center Parcs Villages Nature Paris
Route de Villeneuve, Villeneuve-le-Comte

Reviews

8.0

Very Good

Rating 10 - Excellent. 103 out of 239 reviews" "
Rating 8 - Good. 80 out of 239 reviews" "
Rating 6 - Okay. 23 out of 239 reviews" "
Rating 4 - Poor. 13 out of 239 reviews" "
Rating 2 - Terrible. 20 out of 239 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Jaimie

Traveled with family and small children
Liked: Cleanliness, amenities
The property was a lovely size and the pool, farm, restaurants, soft play etc was lovely. However being a “car free” holiday I expected to only see cars in carparks and driving mostly on the perimeter roads, not to be dodging cars with my children because people want to park their cars outside their lodges. The management did nothing to remove these people to carparks (threats of towing on signs, I think not) even though they were parked there for 4 days and overnight etc. The walks to the lodges were long and poorly lit also which isn’t ideal with small children which let down this property for me. In our room the toaster was missing, missing teapot lid, no filter in the coffee machine and the shower was a death trap, the glass was off of the runners and hanging on by a thread. We reported all of these and only the toaster was sorted in the 4 nights we were there. Whilst the pool is beautiful, I was unfortunately unable to swim and there are NO places for spectators to sit unless you go to the pool in swimwear and sit on a chair. I was pointed to a viewing window which was a pane of glass with no seats and covered in foliage.. you can see nothing. I had high hopes for it being as it’s a centre parcs but unfortunately we probably won’t be returning with small children.
Stayed 4 nights in Nov 2023

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Hannah

Traveled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Oct 2023

8/10 Good

Elizabeth

Stayed 3 nights in Oct 2023

2/10 Terrible

Roma

Disliked: Cleanliness, property conditions & facilities
The staff were extremely rude and unhelpful and gave Center Parcs a bad reputation
Stayed 3 nights in Sep 2023

10/10 Excellent

Conor

Stayed 7 nights in Aug 2023

8/10 Good

Peter James

Traveled with family and small children
Liked: Amenities, property conditions & facilities
We were a little worried about going here, having read some online reviews but shouldnt have been. The accomodation was just as pictured, pool and play areas were great, activities well run amd staff all very lovely. We dodnt have a car but the onsite supermarket catered for our needs, with the only exception being no availability of simple medication. There are a few rough edges here and there but it is a huge development with a high turnover of visitors which costs considerably less than the UK equivalents.
Stayed 7 nights in Aug 2023

10/10 Excellent

Hayley

Stayed 7 nights in Aug 2023

8/10 Good

Kathy

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

Helen

Traveled with family
Liked: Room comfort
Great family trip
Had a great family stay here. Done 4 days in Disney first then came to Les Villages Nature for 5 days. Lots to do here so can always keep busy or chill. Overall the cottage was in good condition, but finer details like pulling out the couches and the beds to clean properly underneath would make it better. There was only one fan so it would be good to have two, one for each room when it is warm of an evening. Restaurants are quite expensive, but what you would expect. The supermarket Franprix on site is good value for a lot if stuff. We would recommend here and return.
Stayed 4 nights in Aug 2023

10/10 Excellent

Shelley

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
It was a great stay and the swimming and facilities were great. Only downside was we reported a very bad smell in the bathroom with the toilet in on our second day. Maintenance did come and we communicated via Google translate and were told they would return that day to repair the silicone sealant around the shower and not to use the shower in that bathroom. They never returned and we spent the rest of our week using the shower over the bath in the other bathroom and avoiding using the toilet in our cottage due to the bad smell.
Stayed 7 nights in Jul 2023

8/10 Good

David

Traveled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Jul 2023

8/10 Good

Liz

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2023

4/10 Poor

wael

Stayed 3 nights in Jun 2023

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had the best time here. The accommodation and facilities were lovely. The only thing we would suggest needs sorting is the floor is VERY slippy around the swimming pool and changing room areas. Also in the wet room in our vip cottage. My dad is disabled and this was dangerous
Stayed 7 nights in Jun 2023

8/10 Good

Kristian

Traveled with family
Liked: Cleanliness
The property and activities are excellent. The only negative was that all three mattresses are very hard and are really uncomfortable.
Stayed 4 nights in May 2023

6/10 Okay

Nichola

Stayed 4 nights in May 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in May 2023

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, room comfort
Great stay.
Amazing setting for a pre and post Disney excursion! The pool and facilities are fantastic. Short walks from all. The sofa in the accommodation could have been more comfortable and the proximity of the bedrooms are a fair distance from each other but both a personal preference. We had a wonderful stay and would return even without heading into Disney!
Stayed 7 nights in May 2023

10/10 Excellent

Oliver, Maidstone

Liked: Cleanliness, amenities, property conditions & facilities
Peaceful with excellent amenities
Stayed 4 nights in May 2023

8/10 Good

Angela, liverpool

Liked: Amenities
Disliked: Cleanliness
Stayed 3 nights in Apr 2023

10/10 Excellent

Kerry

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful base for our Disneyland trip lodges are stunning and so spacious can’t wait to go back!!
Stayed 4 nights in Mar 2023

8/10 Good

Darren

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Communication leading up to the break was very poor. Just ignored my messages. Even made me pick up a case (lost by Air France then delivered) from security which was a 20 min walk from the cottage rather than having someone drop it off. Very poor customer service. Also when a can dropped us in the wrong place at security, guard and driver proceeded to have an argument which scared my 4yr old Daughter and made my Wife cry. Site is ok but not sure i’d stay again because of poor service like this.
Stayed 7 nights in Feb 2023

8/10 Good

Emma

Traveled with family
Liked: Cleanliness, room comfort
Lovely weekend break.
Lovely family holiday. Great accommodation, close to Disney, with good in site facilities. Kids loved the pool. The cabin was hot! We were worried we would be cold, but the opposite was true.
Stayed 3 nights in Nov 2022

6/10 Okay

Sergejs, Riga

Traveled with family
Liked: Amenities
Large cottage, enough place for 2 adults and 2 kids, parking is spacious
Stayed 4 nights in Sep 2022

8/10 Good

Gilly

Stayed 4 nights in Sep 2022

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, room comfort
Bad service
The service was terrible for three days the sink is broken and no one came to fix it with several calls to reception and maintenance. Rude when asnwering calls no respect to tenants. The rooms were dirty upon check in with a spider on one of the Kids beds. This is very unacceptable.
Stayed 3 nights in Jul 2022

6/10 Okay

Victoria

Traveled with group
Disliked: Room comfort
Lovely resort, smelly bedroom and uncomfortable
The lodge itself was lovely and the placement. However there was an awful smell in the double bedroom throughout the entire stay. There was also a few cobwebs around and dead insects, the sofa wasn’t very comfortable at all for relaxing on. However checking in/out was very simple, and the resort itself was lovely
Stayed 4 nights in Jul 2022

8/10 Good

MARK

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 4 nights in Jun 2022

2/10 Terrible

Yuriy, Pacifica

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
THIS IS NOT HOTEL! Its a campground with cabins. STAY AWAY! Our keys didn't work - wait 30 minutes for security to bring. After hours don't expect that someone will answer your call. When we finally get in to the room at midnight no coffee or teat and NO TOILET PAPER!!! Had to wait another 30 minutes for paper….before we went to sleep killed at least 5 spiders….Thanks to Expedia they rebooked us different hotel.
Stayed 3 nights in Jun 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Fantastic holiday at Villages Nature
Stayed for four nights during half term as a base for visiting Disneyland and Paris. The Village is in a perfect location, it's only a short drive to Disneyland but it's quiet and peaceful, the total antidote to a hectic day spent at Disney! We stayed in the cheapest accommodation and it was ideal for our family of four with two bedrooms and a large open plan kitchen/lounge area. The site is lovely with loads of trees and greenery. The swimming pool was amazing and kept the kids entertained for hours and the gardens were really beautiful and we loved exploring them. There's a lovely farm and indoor play area type complex which is fantastic for anyone with younger kids. My only slight complaint would be that finding the welcome centre on arrival was quite difficult which was a bit frustrating especially when you've had a long journey to get there. Everything else though was amazing. All staff were really friendly and helpful and all spoke near perfect English which is always a bonus!
Stayed 4 nights in May 2022

2/10 Terrible

Tom

Traveled with family
Disliked: Cleanliness
Stayed here 3 times before and knew roughly what to expect, however this time it was much worse. We booked disabled accommodation as a wheelchair user in the party, we called up twice directly to the property before arriving and was told all would be ok and they would sort us out when we arrived. However on arriving they made us wait for 1hour and then told us to go away and they would give us a call when it was sorted. We waited 6hrs for a phone call and went back to reception where we waited a further 30mins to be told there was nothing they could do. They then tried to blame us by saying we hadn't booked accessible accommodation (despite us having the booking printed out detailing accessible accommodation). Rude Staff, Reception has one person working and a constant queue of 10 people. Never answer the internal phone. Lodge was unclean, dishwasher was broken and not fixed to the wall. Rats and mice ran freely around the lodge, we reported it and was told that there was nothing they could do. The staff member told us they live on site and have the same problem. Pool was half closed with explanation. Pool was over crowded on the weekend. Farm was good and so was indoor and outdoor play areas.
Stayed 7 nights in May 2022

4/10 Poor

Matthew

Traveled with family
Disliked: Cleanliness, room comfort
Dont go here...
When we arrived our accommodation hadnt been cleaned. The sofas and the windows were all dirty. We also didnt have a kettle in the room which was requested on 5 separate occasions and finally came on our 2nd day. The food options in the complex are very limited and not great if you are a vegetarian. Vapiano was one of the worst food experiences we had, all staff ignored you and directed you to an app. Ordered via the app to pay in restaurant and no one made us aware that you had to pay prior to receiving your food, however after tasting the food I can see why this was done, it was awful and none of it had any flavour what so ever. If I had been asked to pay after receiving my food I most certainly would not have. The facilities in the restaurant were also shocking, dirty nappies all over the floor and urine and toilet paper all over another toilet. The taps were also broken off in the disabled facilities, not something which was expected as the complex was supposed to have increased cleaning due to covid 19.
Stayed 4 nights in May 2022

10/10 Excellent

Duncan

Traveled with family
Liked: Cleanliness
Stayed 7 nights in Apr 2022

8/10 Good

Jacqueline

Traveled with family
Liked: Cleanliness, room comfort
Brilliant!
Modern lodges, beautiful setting. The farm was great fun and the pool and play parks. Food wasn’t cheap but lots of options. Our fire didn’t work but other than that highly recommend. Much better value for money than UK centre parcs.
Stayed 3 nights in Apr 2022

2/10 Terrible

Jo-Jo

Disliked: Cleanliness
Stayed 7 nights in Nov 2021

4/10 Poor

Verified traveler

Traveled with family
Liked: Amenities
Disliked: Staff & service
The checkin to the property is very organized. Upon receipt of our arm bands at check in, we went to our apartment. The armbands didn’t work, we then had to go to the welcome house which is a long ways away. Upon finding the welcome house we realized they do not have any handicapped parking close to it, that is a major inconvenience. Once we got into the welcome house, the staff was not friendly. Seemed very bothered by having to help anybody. The parking situation for the pool is the same problem, no handicapped parking.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great lodge, lovely pool area, great shuttle bus to Disney. We had a great time and would recommend, however we had some issues which were reported three times and never fixed. Some of the desks (main reception, travel excursions) have short opening hours considering Disney park hours it was hard to catch them. Watch out for wrongly priced Paris chocolates in the supermarket. The 6.99 ones scan at 10.90 and no one was interested in changing the price!
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, don’t listen to all the negative reviews.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly rate Village Nature Paris for families or friends. Great area with awesome swimming complex and some great services, restaurants and shops. We will be staying again!
Stayed 7 nights in Nov 2019

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I would like a refund - awful.
When we arrived the front door villa would not close. The safe did not work and the sofa was filthy! I had to stay in on the first night for the door to be fixed. This took about two hours, new lock fitted and front door repeatedly taken off hinges. I could not go out as our safe didn’t work and the villa was wide open. Then the next person arrived to fix the safe. That was another 30 mins. Then house keeping arrived and put a sheet over the disgusting dirty sofa. I would have expected this to be cleaned or replaced. The wrist band keyless system was broken at the resort. They could only give one key between 6 of us. This was an awful pain. On the Wednesday Half our group got locked out of the villa. We went to reception by the bus stop which was opposite our villa. We asked for help to be told no by the rudest worst receptionist (Jules I took a photo of him). I explained the issue and he refused to help. Told me to walk across the resort to the welcome centre. Refused to call maintenance on the phone in front of him. He told me it “was not his problem” that I was locked out with a 2yr old in freezing conditions. I explained there had been a lot of issues and said about the door, safe, dirty sofa, broken glasses etc. He told me he did not own the resort so it’s not his problem. He even told me he doesn’t know why I a telling him! He was the rudest and worst. I made a formal complaint at the welcome centre. They apologised but that’s not enough I would like a full refund.
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
We loved the facilities , the nature , the farm and play area. But considering the lodge is just two years old it’s quite tired in places. The sofa and cushions were pretty gross.
Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good facilities but poor upkeep
Excellent concept, plenty of room in cottage but filthy dirty and so many things broken. Staff friendly but unhelpful. Left without tv or phone for entire 5d duration of stay.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lots of moths in our property as we arrived, very slow check in as was only 1 person on the desk so waited around 25-30 mins. Very nice overall
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean. Amenities not as good as other centre Parcs. Restaurants had run out of items. Swimming pool was great. Needed to have some attention to grounds very overgrown which was encouraging rat issues
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The villa we stayed in was very dirty and had not been cleaned properly. There was food on the floor and the worktops, tables etc were dirty and dusty.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Fantastic pool complex. Spoiled for me by these strange square cushion-pillows they supplied as standard in the accommodation. We never had square cushions in the other French hotels we strayed in en route there & back.
Stayed 4 nights in Aug 2019

10/10 Excellent

Leanne

Stayed 4 nights in Aug 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort, plenty to do for 3-4 days.
The apartments are very nice, comfortable, reasonably new, and roomy. Well equipped kitchens. We stayed in a "cottage" that sleeps 6. Resort amenities are good. Most are geared to families with young children, under 10 years old. Less to do for older kids. We found that some activities were randomly cancelled so check with the information center when you arrive. Not everything from the web site will be available. The only catch to this resort: no air conditioning. We lucked out in August - the weather was in the low 20C. But if you have more typical August temps, the lack of AC could be an issue for some families. Also Disneyland is about a 10 minute car ride away. They do have buses for a few euros per person but they take 35 mins to get to Disneyland.
Stayed 3 nights in Aug 2019

10/10 Excellent

Liam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019