Lobby sitting area

Reviews of Appart'City Collection Paris Gare de Lyon

4 out of 5

Reviews

9.4

Exceptional

Rating 10 - Excellent. 40 out of 52 reviews" "
Rating 8 - Good. 5 out of 52 reviews" "
Rating 6 - Okay. 7 out of 52 reviews" "
Rating 4 - Poor. 0 out of 52 reviews" "
Rating 2 - Terrible. 0 out of 52 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Every nice staff, clean and the bed was GREAT!!!
Stayed 1 night in May 2024

10/10 Excellent

Abigail

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to one of the main train stations in Paris! Spacious rooms, modern feel, polite staff. The water-bottle filling station was nice since buying water in Paris gets expensive. Would stay again!
Stayed 1 night in May 2024

10/10 Excellent

Dajun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk male staff is polite and friendly. The hotel is spacious and equipped.
Stayed 1 night in May 2024

10/10 Excellent

Kim, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
According to my husband and son who stayed there, this was by far the best place they have stayed in for this trip they took The apartment was beautiful, staff were friendly, place was clean and well kept, beds were comfortable and it was the best way to end their holiday.
Stayed 3 nights in Mar 2024

10/10 Excellent

Marjan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely recommend it. Room was so nice and staff were super friendly.
Stayed 2 nights in Feb 2024

8/10 Good

Joshua, Villaz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff, outstanding design and quiet location near Gare de Lyon.
Stayed 1 night in Jan 2024

10/10 Excellent

Henry

Great staff, very welcoming and friendly upon our early arrival. Accommodations were great!!
Stayed 5 nights in Dec 2023

6/10 Okay

Andrew

Traveled with family
Disliked: Room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Monica

Stayed 1 night in Jan 2024

6/10 Okay

Tarek

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 5 nights in Dec 2023

6/10 Okay

bijoy

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Like: The area is safe and not turisty. Train stations near by. Dislike: We had reserved three rooms with Expedia, but they couldn't find one room reservation, we had to show printed receipt to prove we had paid reservation. No vegan. veggie options for breakfast, but the kitchen made some special meal on request Some of the staff were indifferent, not very helpful Some cleaning staff were indifferent, had to request to get cleaning, but others were attentive
Stayed 12 nights in Dec 2023

10/10 Excellent

Dupe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

AJ

Stayed 1 night in Nov 2023

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was excellent. Slept like a baby. Very clean and immaculate. Thank you for the hospitality.
Stayed 1 night in Oct 2023

6/10 Okay

Franklen

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Confusing information from the reception; no cleaning of the room at all in 4 days
Stayed 4 nights in Oct 2023

10/10 Excellent

Ashley LeAnn, Reading

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing, attentive, kind and made my overall experience, perfect!! The hotel was beyond clean, with great room amenities. The surrounding area had many shops, bistros and dining, you would not be bored, and close to metro. I was VERY pleased and looking forward to staying at AppartCity again.
Stayed 3 nights in Oct 2023

8/10 Good

Amy

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Overall we liked our stay here while visiting Paris. It is farther away from most popular tourist areas. It is a short walk to the subway (M) station however the M is over crowded at rush hour. The hotel is modern and clean. Our only issue is our room keys kept not working, we had to have them fixed 3 times during our 3 night stay.
Stayed 3 nights in Sep 2023

6/10 Okay

Debora

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Great location, poor service.
The room was modern and the hotel was in a good location. That said, we only had our room cleaned twice in two weeks. We took our trash down, had to request clean towels. Etc. Finally we bought toilet tissue, coffee and tea at the grocery store so, we could stop asking at the front desk. Also there was a lot of dust under the bed.
Stayed 14 nights in Sep 2023

10/10 Excellent

Damien

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern large rooms . Awesome breakfast
Large room for Paris hotels, of good size and that includes useful kitchenette. Modern continental breakfast.
Stayed 2 nights in Sep 2023
Response from TEAM RECEPTION on Sep 23, 2023
Good morning Mr Geindreau ,We would like to thank you very much for taking the time to write this comment.It is a real pleasure to hear that your stay at our hotel was a pleasant one.In fact, our breakfast is highly appreciated for the quality and freshness of the products offered.The room is your cocoon during your stay, and we do our best so that you can find warmth and comfort.We look forward to seeing you soon for a new and equally positive experience.Best regards,Team reception

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023

10/10 Excellent

Robert, Langley

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff seemed very committed to helping us have an enjoyable experience
Stayed 2 nights in Sep 2023
Response from Team Appart'City Gare de Lyon on Sep 23, 2023
Good morning Mr Emerson,Thank you very much for this review, it is very motivating and encouraging for our entire team.What a pleasure to read your positive comment!Thank you for complimenting our team. We will be sure to pass this on to them.We would be delighted to welcome you back for your next visit to Paris , please visit our siteBest regards,Team Appart'City Gare de Lyon

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience - Amadou and the whole team were amazing.
Stayed 7 nights in Sep 2023
Response from Team Appart'City Gare de Lyon on Sep 23, 2023
Dear,Thank you very much for this review, it is very motivating and encouraging for our entire team.It is a real pleasure to hear that your stay at our hotel was a pleasant one.We hope to see you again soon in our hotel and offer you an experience in keeping with your expectations.L'équipe de l'Appart’City Paris Gare de Lyon

10/10 Excellent

ruben, mexico

Liked: Cleanliness, staff & service, property conditions & facilities
excelente hotel en Paris, bien ubicado.
Stayed 2 nights in Apr 2024

10/10 Excellent

HIDEAKI, TAMA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my best favorite hotel in Paris. The room was very clean and comfortable for me to stay 4 nights. There is a small super market next hotel and some metro stations around hotel, it takes 10 to 15 minutes by walk. I’ll book next my Paris trip.
Stayed 4 nights in Feb 2024

10/10 Excellent

Olivier

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vraiment excellent hôtel et un accueil toujours de qualité. Merci encore
Stayed 1 night in Jan 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Hamza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Accueil magnifique et service irréprochable
Stayed 1 night in Jan 2024

10/10 Excellent

Pierre

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tout est parfait
Excellent accueil, très professionnel et serviable. Chambre en très bon état, bien décorée et équipement irréprochable.
Stayed 1 night in Jan 2024

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hôtel
Hôtel tout neuf vraiment bien placé (10 a 15 min gare de Lyon a pied) Brasseries , commerces et métro a proximité Une très bonne surprise Chambre joliment décorée et très spacieuse Personnel extrêmement aimable et sympathique Nous reviendrons
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

SEBASTIEN, Boulogne Billancourt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceklente ubicacion y hotel bien mantenido, habitaciones amplias, modernas y limpias. Personal sonriante.
Stayed 1 night in Sep 2023

10/10 Excellent

Olivier

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Team Appart'City Gare de Lyon on Sep 23, 2023
Chère Ana ,Toute l’équipe de l'Appart'City Paris Gare de Lyon vous remercie pour votre avis positif.Nous sommes ravis que votre expérience dans notre Appart-hotel ait été à la hauteur de vos attentes, et nous espérons vous compter encore longtemps parmi nos clients.Au plaisir de vous accueillir à nouveau lors de votre prochain séjour à Paris.Team Appart'City Paris Gare de Lyon

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from TEAM RECEPTION on Sep 23, 2023
Hi,Thank you very much for this review, it is very motivating and encouraging for our entire team.It is a real pleasure to hear that your stay at our hotel was a pleasant one.We hope to see you again soon in our hotel and offer you an experience in keeping with your expectations.L'équipe de l'Appart’City Paris Gare de Lyon

10/10 Excellent

Sarah-Yaël

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from TEAM RECEPTION on Sep 16, 2023
Bonjour madame SARAH -YAEL,Toute l’équipe de l'Appart'City Paris Gare de Lyon vous remercie pour votre avis positif.Nous sommes ravis que votre expérience dans notre Appart-hotel ait été à la hauteur de vos attentes, et nous espérons vous compter encore longtemps parmi nos clients.Au plaisir de vous accueillir à nouveau lors de votre prochain séjour à Paris.Team réception

10/10 Excellent

Julien

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from TEAM RECEPTION on Sep 16, 2023
Bonjour monsieur Cabagno,Nous tenons à vous remercier pour votre avis et sommes heureux que vous ayez apprécié votre séjour au sein de notre Appart hotel. Nous continuerons à faire notre maximum pour vous apporter entière satisfaction.En espérant vous revoir très prochainement au sein de l'une de notre APPART'CITY.Cordialement,TEAM RECEPTION