All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 502 out of 1015 reviews" "
10 - Excellent
502
Rating 8 - Good. 275 out of 1015 reviews" "
8 - Good
275
Rating 6 - Okay. 124 out of 1015 reviews" "
6 - Okay
124
Rating 4 - Poor. 70 out of 1015 reviews" "
4 - Poor
70
Rating 2 - Terrible. 44 out of 1015 reviews" "
2 - Terrible
44
8.4/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Excellent
Bruna
Traveled with family and small children, Traveled with family
Simple hotel, very close to the amusement areas. The place was clean, the check in was easy and they had free breakfast. Breakfast was good a lot of different options to have and overall the staff was very friendly.
Bruna
Stayed 2 nights in May 2024
Response from Quality Inn & Suites By The Parks on May 27, 2024
Good morning Bruna,Thank you so very much for such fantastic feedback. It was our honor and privilege to have you stay at our hotel. We look forward to seeing you again soon. Best regards,
Excelente ubicación muy cerca de los parques, además cuenta con traslado a alguno de ellos. Muchos lugares para comer alrededor, farmacia, lugares de compras. La atención de la recepción fue muy buena, nos ayudaron a resolver todas nuestras inquietudes con respecto a los parques. Tuvimos una feliz estadía!
Paula
Stayed 4 nights in May 2024
Response from Front desk team on May 27, 2024
Estimada Paula,Gracia por escogernos para su estadia.Nos complace escuchar que fue placentera y compartiremos todos sus comentarios con el personal.Esperamos tenerlos de vuelta muy pronto
Dear Valued Guest,Thank you for staying with us, it was our pleasure to have you as our guest and we are overjoyed that you enjoyed your stay.We hope to see you again in the near future.
8/10 Good
Morgan
May 19, 2024
Liked: Cleanliness, staff & service
Morgan
Stayed 7 nights in May 2024
Response from Front desk team on May 25, 2024
Dear Valued Guest,Thank you for staying with us, it was our pleasure to have you as our guest.We hope to see you again in the near future.
6/10 Okay
Gaudy
May 11, 2024
Liked: Staff & service
Gaudy
Stayed 5 nights in Mar 2024
Response from Quality front desk on May 15, 2024
On behalf of our Amazing Staff, we express our sincere gratitude for thehonor you bestowed upon us by choosing our services. It is truly a privilegeto have had the opportunity to serve you.We pride ourselves on providing exceptional service to all our guests. Eachday, we endeavor to create memorable experiences, and your positivefeedback serves as a testament to our dedication. Knowing that our effortshave met your expectations is incredibly rewarding and motivates our teamto continuously strive for excellence.Your valuable time in communicating is recognised and appreciation areinvaluable to us. They not only inspire our staff but also reinforce ourcommitment to delivering nothing short of the best. We consider ourselvesfortunate to have had the chance to make your experience with us amemorable one.Once again, thank you for choosing and allowing us to serve you. Shouldyou require any further assistance or have any feedback to share, pleasedo not hesitate to reach out to us. We look forward to the opportunity toserve you again in the future.Warmest regards,
4/10 Poor
Nikki
Traveled with partner
May 11, 2024
Liked: Amenities
Disliked: Property conditions & facilities
We booked this hotel for our trip to Disney World because it was close and they advertised free hotel shuttles to nearby parks. The only transportation offered was the Hollywood Studios 2 hours AFTER the park opened. When we asked about other options we were given no help. We ended up spending an additional $400 on Ubers. We could have just stayed at a Disney Resort for the same price after Ubers/taxis, which would have had nicer and much cleaner rooms with transportation. The floors and bathroom were not very clean.
Nikki
Stayed 7 nights in May 2024
Response from Quality front desk on May 15, 2024
We are responding to the comment’s response on your stay with us.We accommodate many guests each evening, and we strive to make their stay asatisfying one. The principal goal of our hotel is to provide dependable service toall our guests at reasonable prices. Consequently, it's disappointing to learn thatyou may have had circumstances that made it not pleasant.Please accept our sincere apology.We are as you may have noted numerous guests with excellent compliments, ourdesire is to make sure all our guests stay is with wonderful memories.We want you to know that the comments and suggestions we receive from ourguests are taken seriously. Your willingness to share your recent experience isgenuinely appreciated. We will be looking closely at the item you noted.We thank you for your business.Sincerely,Oral AliGeneral Manager
We heard traffic all night long and there was a moldy smell in the room. However the staff was amazing and the room was very clean. Just a very noisy area.
Melissa
Stayed 1 night in May 2024
Response from Quality front desk on May 15, 2024
As a valued guest your comfort and satisfaction are of utmost importance to us. We recentlyhad the opportunity to review your comments, and we would like to extend our sincerestapologies for any inconveniences you may have experienced during your stay.
Great spot for an overnight in Orlando after going to the theme parks.
Lawrence
Stayed 1 night in May 2024
Response from Quality front desk on May 15, 2024
I am writing to express our sincere gratitude for choosing and allowing us the opportunity toserve you. We truly appreciate the trust you have placed in our team.We are committed to providing exceptional services and ensuring that our customers receivethe highest level of satisfaction. Your choice to partner with us is a testament to the confidenceyou have in our ability to meet and exceed your expectations.We understand that you have many options when it comes to services, and we are honoredthat you have selected us as your preferred hotel. Our team is dedicated to delivering top-notch services and ensuring a seamless experience for our valued customers.Once again, thank you for choosing us. We look forward to continuing our partnership andserving your needs in the future.Thank you for your trust and business.
The hotel itself is close to most Disney parks. The front desk staff are accommodating. Breakfast is decent. What I didn’t like was the noise outside every morning and my iPhone charger disappeared from my room after I requested for housekeeping. It was plugged on the wall and I never removed it. I looked everywhere and it was gone. Quite disappointed if housekeeping did the it.
Patricia Lucy
Stayed 6 nights in Apr 2024
Response from Quality Inn & Suites By The Parks on May 2, 2024
Good morning Patricia Lucy,We thank you for your feedback. Unfortunately, the other guest in the morning at least most them get very excited going to the Theme parks which is out of our control. As for your charger we do not have any record of you bring this to the front desk giving us time to get the missing charger rectified for you. We hope you get the honor to service you again. Kind regards,
The photos on the website is a lot more attractive than the actual property. I wouldn’t stay twice.
Marshell
Stayed 1 night in Mar 2024
Response from Quality Inn & Suites By The Parks on May 2, 2024
Good morning Marshell,We apologize if you feel this way about our Hotel. We are a very clean family oriented Hotel. We are in the process of upgrading all of our room as we speak. We hope you give us another chance once renovation are completed. Kind regards,
Dear Leticia,Thank you so much for choosing our hotel for your recent stay. It was our pleasure to have you as aguest.We hope to see you again in the near future
Everything was great just would have liked to have known that we were under a remodel
Scott
Stayed 2 nights in Apr 2024
Response from Quality Inn & Suites By The Parks on Apr 25, 2024
Good morning Scott,We thank you for your feedback. We hope to see you again soon. Kind regards,
6/10 Okay
Nathan
Traveled with family
Apr 21, 2024
A few broken things in the room, no hot water, shower head literally dribbled out … I had to get on my hands and knees and rinse my hair under the tun spout. We had a few silver fish bugs in the bathroom.. The place isn’t the worst i have ever been to, but wasn’t great either. It’s in a very safe area though and the grounds were kept clean
Nathan
Stayed 1 night in Apr 2024
Response from Quality Inn & Suites by the Parks on May 2, 2024
Good morning Nathan,We would lie to thank you for your feedback. It is extremely hard for us to know what was going on in your room as you have no brought this to our attention while you were still on property. Giving us the opportunity to rectify any and all concerns you had. Best regards,
8/10 Good
Margaret
Business traveler
Apr 20, 2024
Liked: Cleanliness, staff & service
Very convenient to my conference.
Comfortable bed.
Very friendly staff.
Was told room overlooked courtyard when it in fact overlooked an exterior wall and an air conditioner unit - - NO courtyard view.
Room dated. Only decaf coffee in room.
Margaret
Stayed 2 nights in Apr 2024
Response from Quality Inn & Suites By The Parks on May 2, 2024
Good morning Margaret,Thank you for your feedback. We would of hoped you could of brought your concerns to the front desk while you were still on property, giving us a chance to make things right. Best regards,
6/10 Okay
Alberto, Coral Springs
Traveled with partner
Apr 19, 2024
Liked: Staff & service
Comfortable although quite old accommodation. The hotel shows signs that an overall renovation would be welcomed.
Alberto
Stayed 1 night in Mar 2024
Response from Front Desk Team on Apr 26, 2024
Dear AlbertoThank you so much for choosing our hotel for your recent stay. Your feedback is greatly appreciated and taken in consideration. We hope to see you again in the near future
I think the time of check in the lady at the front desk was rude and didn't make me feel welcomed at all. For someone who works in a tourist attraction area has no idea what that person checking in goes through and I think you should get someone who doesn't mind working with people who are traveling from all over. The rooms could be a lot better and need some kind of odor spray in them and not sure when the last time the carpets were shampooed.
Gesila
Stayed 2 nights in Apr 2024
Response from Quality Inn & Suites By The Parks on Apr 15, 2024
Good morning Gesila,We apologize for the rudeness as it is our prime objective to give all guest nothing but absolute phenomenal customer service. We shampoo out carpets once a month. We hope this does not deter you from choosing us again,Kind regards,
4/10 Poor
Moriah, Racine
Traveled with group
Apr 14, 2024
Disliked: Property conditions & facilities
The property was old and very run down. The property needs to updated for sure, our outside room door to our room showed light coming through the cracks. And the smell of the room was horrible. But it was close to Epcot.
Moriah
Stayed 2 nights in Apr 2024
Response from Quality Inn & Suites By The Parks on Apr 15, 2024
Good morning Moriah,We would like to thank you for your feedback. We wish you would of brought this yo our attention while you were still on property giving us the opportunity to rectify and and all matters. For instance we could of easily changes you to another room more fitting to your standards. We hope you choose us again by giving us another chance.
Older property but very well maintained. Excellent hot breakfast. Rooms were perfectly adequate. Super comfy beds. Honestly just a great affordable option.
Helen
Stayed 1 night in Apr 2024
Response from Quality Inn & Suites By The Parks on Apr 15, 2024
Good morning Helen,We would like to thank you for such great feedback. We hope we get the honor to serve you again soon. Best regards,
Excellent budget friendly place to stay for Disney parks. Staff was very nice, excellent free breakfast, free parking & no problem finding a spot. Room was standard style clean, bed comfortable. Grocery stores & dining very close. Our room was 3rd floor very close to road and no noise issue at all.
Cheryl
Stayed 7 nights in Mar 2024
Response from quality front desk staff on Apr 5, 2024
We are so happy you have enjoyed your stay with us we look forward to having you back .
I thought the overall condition of the hotel was good. The room was clean and quiet. The first night we arrived, our room was off to the side of the hotel. We asked to be moved more near the main entrance. The staff was very good, and moved us to a room right over the pool. The breakfast was good and sufficient. We had a good experience at this hotel. We would stay here again.
Kathleen
Stayed 1 night in Mar 2024
Response from front desk staff on Apr 5, 2024
Thank you for staying with us we are so happy you enjoyed your stay and look forward to having you back in the future .
We enjoyed our stay: the hotel staff was friendly, housekeeping was excellent, and breakfast exceeded our expectations. The rooms on the 3rd level seem to be more renovated and in better shape than the rooms below. We had to ask to change our 2nd floor room because of mold smell. The staff was very cooperative.
Larissa
Stayed 2 nights in Mar 2024
Response from quality inn by the parks on Mar 31, 2024
We truly appreciate your feedback and the time you shared with us. We hope to have the pleasure to serve you again
6/10 Okay
Breanne
Traveled with group, Traveled with partner
Mar 31, 2024
Liked: Staff & service
Was a great place to stay for the price
Breanne
Stayed 6 nights in Mar 2024
Response from quality inn by the parks on Mar 31, 2024
We truly appreciate your feedback and the time you shared with us. We hope to have the pleasure to serve you again
10/10 Excellent
Jose
Traveled with partner
Mar 30, 2024
Liked: Property conditions & facilities
Very neat. The crew also very professional
Jose
Stayed 5 nights in Mar 2024
Response from quality inn by the parks on Mar 30, 2024
Thanks for staying with us. We appreciate your feedback!
10/10 Excellent
Michael
Traveled with family
Mar 29, 2024
Good
Michael
Stayed 1 night in Mar 2024
Response from quality inn by the parks on Mar 30, 2024
Thanks for staying with us. We appreciate your feedback!
Response from quality inn by the parks on Mar 29, 2024
Good morning Patrick,Thank you for your feedback. We would of hoped you could of brought your concerns to our attention while you were still on property. Giving us the opportunity to rectify any and all concerns that you may of had. We truly appreciate your feedback and the time you shared with us. We hope to have the pleasure to serve you again
10/10 Excellent
Horn
Mar 27, 2024
Liked: Amenities
It was accessible, clean, close to the interstate. Staff was on site 24 hours every day .
Horn
Stayed 1 night in Mar 2024
Response from quality inn and suites by the parks on Mar 28, 2024
Thanks for staying with us. We appreciate your feedback!
Bathroom condition is bad and floor makes noise while walking. Look for something else! It’s very old property. Shuttle service is a joke starts at 11am to parks!
Santosh
Stayed 5 nights in Mar 2024
Response from Hotel Staff on Mar 28, 2024
We are so sorry on reading your comments, I am attaching another guest comments on the same date of your stay. We highly recommend this hotel. The location is very good. It is the most convenient hotel to Disneyland. The service is good, the hotel is clean, the breakfast is great, and there is a free shuttle bus to Disneyland every day.
What a great place to base a trip to the theme parks in Florida. The rooms are big and great for families. The pool is outdoor but nice and the breakfast is very good especially since its included. The location is great close to restaurants and fun activities for the young and young at heart. Free shuttles to Disney and Universal each day.
Michael
Stayed 7 nights in Jan 2024
Response from quality inn by the parks on Mar 20, 2024
We appreciate the honor and privilege to serve you. Have a fantastic day.
8/10 Good
Ida
Mar 19, 2024
Ida
Stayed 3 nights in Mar 2024
Response from Hotel Staff on Apr 12, 2024
Our staff is very thankful to you for allowing us the privilege to serve you.
I loved the breakfast and the suites were very spacious with good lighting
Dolenda
Stayed 5 nights in Mar 2024
Response from quality inn by the parks on Mar 19, 2024
We truly appreciate your feedback and the time you shared with us. We hope to have the pleasure to serve you again
2/10 Terrible
Arnoldo, Hialeah
Traveled with family
Mar 18, 2024
The room smell bad, poor hygiene
Arnoldo
Stayed 3 nights in Mar 2024
Response from quality inn by the parks on Mar 19, 2024
It is an honor having the opportunity to serve you. Thank you for your feedback, if you contact to our front desk during your stay we can solve your concern and give us the opportunity to give you a great experience. We hope to serve you again in the future.
10/10 Excellent
Jorge
Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with family
room was good but looked nicer in the pictures and tv is very small. convenient and cheap location for driving to disney parks.
alexa
Stayed 4 nights in Mar 2024
Response from quality inn by the parks on Mar 17, 2024
Thank you for the honor to serve you. We are so sorry about the inconvenience that you had with the size of the tv inside of your room. have a great day.
10/10 Excellent
Vincent
Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
This is the perfect and affordable property if you visiting the Disney World Parks! The hotel is clean, and perfect to come back to after a long day at the parks. They have a breakfast buffet thats very well kept and attened. They also offer a FREE shuttle service to and from the parks, you cant beat the bargain of staying with this property.
Vincent
Response from quality inn by the parks on Mar 17, 2024
We truly appreciate your feedback and the time you shared with us. We hope to have the pleasure to serve you again