Outdoor pool

Reviews of Quality Inn & Suites By the Parks

3 out of 5
Quality Inn & Suites By the Parks
2945 Entry Point Blvd, Kissimmee, FL

Reviews

8.4

Very Good

Rating 10 - Excellent. 502 out of 1015 reviews" "
Rating 8 - Good. 275 out of 1015 reviews" "
Rating 6 - Okay. 124 out of 1015 reviews" "
Rating 4 - Poor. 70 out of 1015 reviews" "
Rating 2 - Terrible. 44 out of 1015 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bruna

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple hotel, very close to the amusement areas. The place was clean, the check in was easy and they had free breakfast. Breakfast was good a lot of different options to have and overall the staff was very friendly.
Stayed 2 nights in May 2024
Response from Quality Inn & Suites By The Parks on May 27, 2024
Good morning Bruna,Thank you so very much for such fantastic feedback. It was our honor and privilege to have you stay at our hotel. We look forward to seeing you again soon. Best regards,

6/10 Okay

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Paula

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación muy cerca de los parques, además cuenta con traslado a alguno de ellos. Muchos lugares para comer alrededor, farmacia, lugares de compras. La atención de la recepción fue muy buena, nos ayudaron a resolver todas nuestras inquietudes con respecto a los parques. Tuvimos una feliz estadía!
Stayed 4 nights in May 2024
Response from Front desk team on May 27, 2024
Estimada Paula,Gracia por escogernos para su estadia.Nos complace escuchar que fue placentera y compartiremos todos sus comentarios con el personal.Esperamos tenerlos de vuelta muy pronto

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Front des team on May 25, 2024
Dear Valued Guest,Thank you for staying with us, it was our pleasure to have you as our guest We hope to see you again in the near future.

10/10 Excellent

Daisy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in May 2024
Response from Front desk team on May 25, 2024
Dear Valued Guest,Thank you for staying with us, it was our pleasure to have you as our guest and we are overjoyed that you enjoyed your stay.We hope to see you again in the near future.

8/10 Good

Morgan

Liked: Cleanliness, staff & service
Stayed 7 nights in May 2024
Response from Front desk team on May 25, 2024
Dear Valued Guest,Thank you for staying with us, it was our pleasure to have you as our guest.We hope to see you again in the near future.

6/10 Okay

Gaudy

Liked: Staff & service
Stayed 5 nights in Mar 2024
Response from Quality front desk on May 15, 2024
On behalf of our Amazing Staff, we express our sincere gratitude for thehonor you bestowed upon us by choosing our services. It is truly a privilegeto have had the opportunity to serve you.We pride ourselves on providing exceptional service to all our guests. Eachday, we endeavor to create memorable experiences, and your positivefeedback serves as a testament to our dedication. Knowing that our effortshave met your expectations is incredibly rewarding and motivates our teamto continuously strive for excellence.Your valuable time in communicating is recognised and appreciation areinvaluable to us. They not only inspire our staff but also reinforce ourcommitment to delivering nothing short of the best. We consider ourselvesfortunate to have had the chance to make your experience with us amemorable one.Once again, thank you for choosing and allowing us to serve you. Shouldyou require any further assistance or have any feedback to share, pleasedo not hesitate to reach out to us. We look forward to the opportunity toserve you again in the future.Warmest regards,

4/10 Poor

Nikki

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
We booked this hotel for our trip to Disney World because it was close and they advertised free hotel shuttles to nearby parks. The only transportation offered was the Hollywood Studios 2 hours AFTER the park opened. When we asked about other options we were given no help. We ended up spending an additional $400 on Ubers. We could have just stayed at a Disney Resort for the same price after Ubers/taxis, which would have had nicer and much cleaner rooms with transportation. The floors and bathroom were not very clean.
Stayed 7 nights in May 2024
Response from Quality front desk on May 15, 2024
We are responding to the comment’s response on your stay with us.We accommodate many guests each evening, and we strive to make their stay asatisfying one. The principal goal of our hotel is to provide dependable service toall our guests at reasonable prices. Consequently, it's disappointing to learn thatyou may have had circumstances that made it not pleasant.Please accept our sincere apology.We are as you may have noted numerous guests with excellent compliments, ourdesire is to make sure all our guests stay is with wonderful memories.We want you to know that the comments and suggestions we receive from ourguests are taken seriously. Your willingness to share your recent experience isgenuinely appreciated. We will be looking closely at the item you noted.We thank you for your business.Sincerely,Oral AliGeneral Manager

4/10 Poor

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We heard traffic all night long and there was a moldy smell in the room. However the staff was amazing and the room was very clean. Just a very noisy area.
Stayed 1 night in May 2024
Response from Quality front desk on May 15, 2024
As a valued guest your comfort and satisfaction are of utmost importance to us. We recentlyhad the opportunity to review your comments, and we would like to extend our sincerestapologies for any inconveniences you may have experienced during your stay.

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot for an overnight in Orlando after going to the theme parks.
Stayed 1 night in May 2024
Response from Quality front desk on May 15, 2024
I am writing to express our sincere gratitude for choosing and allowing us the opportunity toserve you. We truly appreciate the trust you have placed in our team.We are committed to providing exceptional services and ensuring that our customers receivethe highest level of satisfaction. Your choice to partner with us is a testament to the confidenceyou have in our ability to meet and exceed your expectations.We understand that you have many options when it comes to services, and we are honoredthat you have selected us as your preferred hotel. Our team is dedicated to delivering top-notch services and ensuring a seamless experience for our valued customers.Once again, thank you for choosing us. We look forward to continuing our partnership andserving your needs in the future.Thank you for your trust and business.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
only slept in room because we were at the parks all day. Room was clean and sleeping was good.
Stayed 2 nights in May 2024
Response from Quality Inn & Suites By The Parks on May 12, 2024
Good morning Nancy,We want to thank you for such great feedback. We hope you will honor us again by staying at our Hotel again.Kind regards,

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service
We slept there and that's what we needed. Not luxury but not the pits either. Close to Disney and a good place to recharge after the parks.
Stayed 2 nights in Apr 2024
Response from Quality front desk on May 3, 2024
We are very happy you enjoyed your stay with us we look forward to having you back in the future .

8/10 Good

Patricia Lucy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is close to most Disney parks. The front desk staff are accommodating. Breakfast is decent. What I didn’t like was the noise outside every morning and my iPhone charger disappeared from my room after I requested for housekeeping. It was plugged on the wall and I never removed it. I looked everywhere and it was gone. Quite disappointed if housekeeping did the it.
Stayed 6 nights in Apr 2024
Response from Quality Inn & Suites By The Parks on May 2, 2024
Good morning Patricia Lucy,We thank you for your feedback. Unfortunately, the other guest in the morning at least most them get very excited going to the Theme parks which is out of our control. As for your charger we do not have any record of you bring this to the front desk giving us time to get the missing charger rectified for you. We hope you get the honor to service you again. Kind regards,

4/10 Poor

Marshell, Smyrna

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The photos on the website is a lot more attractive than the actual property. I wouldn’t stay twice.
Stayed 1 night in Mar 2024
Response from Quality Inn & Suites By The Parks on May 2, 2024
Good morning Marshell,We apologize if you feel this way about our Hotel. We are a very clean family oriented Hotel. We are in the process of upgrading all of our room as we speak. We hope you give us another chance once renovation are completed. Kind regards,

8/10 Good

Gina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were very comfortable.
Stayed 1 night in Apr 2024
Response from Quality Inn & Suites by The Parks on May 2, 2024
Good morning Gina,We would like to thank you so very much for your feedback. We hope we get the honor again to service you once more.Kind regards,

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 1 night in Apr 2024
Response from Quality Inn & Suites by The Parks on May 2, 2024
Good morning Leticia,Thank you for such positive feedback, as it was our honor to have you in our Hotel. We hope to see you again soon. Kind regards,

10/10 Excellent

Leticia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay
Stayed 2 nights in Apr 2024
Response from Front Desk Team on Apr 26, 2024
Dear Leticia,Thank you so much for choosing our hotel for your recent stay. It was our pleasure to have you as aguest.We hope to see you again in the near future

10/10 Excellent

Scott

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great just would have liked to have known that we were under a remodel
Stayed 2 nights in Apr 2024
Response from Quality Inn & Suites By The Parks on Apr 25, 2024
Good morning Scott,We thank you for your feedback. We hope to see you again soon. Kind regards,

6/10 Okay

Nathan

Traveled with family
A few broken things in the room, no hot water, shower head literally dribbled out … I had to get on my hands and knees and rinse my hair under the tun spout. We had a few silver fish bugs in the bathroom.. The place isn’t the worst i have ever been to, but wasn’t great either. It’s in a very safe area though and the grounds were kept clean
Stayed 1 night in Apr 2024
Response from Quality Inn & Suites by the Parks on May 2, 2024
Good morning Nathan,We would lie to thank you for your feedback. It is extremely hard for us to know what was going on in your room as you have no brought this to our attention while you were still on property. Giving us the opportunity to rectify any and all concerns you had. Best regards,

8/10 Good

Margaret

Business traveler
Liked: Cleanliness, staff & service
Very convenient to my conference. Comfortable bed. Very friendly staff. Was told room overlooked courtyard when it in fact overlooked an exterior wall and an air conditioner unit - - NO courtyard view. Room dated. Only decaf coffee in room.
Stayed 2 nights in Apr 2024
Response from Quality Inn & Suites By The Parks on May 2, 2024
Good morning Margaret,Thank you for your feedback. We would of hoped you could of brought your concerns to the front desk while you were still on property, giving us a chance to make things right. Best regards,

6/10 Okay

Alberto, Coral Springs

Traveled with partner
Liked: Staff & service
Comfortable although quite old accommodation. The hotel shows signs that an overall renovation would be welcomed.
Stayed 1 night in Mar 2024
Response from Front Desk Team on Apr 26, 2024
Dear AlbertoThank you so much for choosing our hotel for your recent stay. Your feedback is greatly appreciated and taken in consideration. We hope to see you again in the near future

10/10 Excellent

Yesenia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean and nice and breakfast was great for the kids, Lots of options to choose from
Stayed 1 night in Apr 2024
Response from Quality Inn & Suites By The Parks on Apr 18, 2024
Good morning Yesenia,We would like to thank you for such wonderful feedback. We hope we get the honor to serve you again soon.Kind regards,

2/10 Terrible

Gesila

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the time of check in the lady at the front desk was rude and didn't make me feel welcomed at all. For someone who works in a tourist attraction area has no idea what that person checking in goes through and I think you should get someone who doesn't mind working with people who are traveling from all over. The rooms could be a lot better and need some kind of odor spray in them and not sure when the last time the carpets were shampooed.
Stayed 2 nights in Apr 2024
Response from Quality Inn & Suites By The Parks on Apr 15, 2024
Good morning Gesila,We apologize for the rudeness as it is our prime objective to give all guest nothing but absolute phenomenal customer service. We shampoo out carpets once a month. We hope this does not deter you from choosing us again,Kind regards,

4/10 Poor

Moriah, Racine

Traveled with group
Disliked: Property conditions & facilities
The property was old and very run down. The property needs to updated for sure, our outside room door to our room showed light coming through the cracks. And the smell of the room was horrible. But it was close to Epcot.
Stayed 2 nights in Apr 2024
Response from Quality Inn & Suites By The Parks on Apr 15, 2024
Good morning Moriah,We would like to thank you for your feedback. We wish you would of brought this yo our attention while you were still on property giving us the opportunity to rectify and and all matters. For instance we could of easily changes you to another room more fitting to your standards. We hope you choose us again by giving us another chance.

10/10 Excellent

Helen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property but very well maintained. Excellent hot breakfast. Rooms were perfectly adequate. Super comfy beds. Honestly just a great affordable option.
Stayed 1 night in Apr 2024
Response from Quality Inn & Suites By The Parks on Apr 15, 2024
Good morning Helen,We would like to thank you for such great feedback. We hope we get the honor to serve you again soon. Best regards,

10/10 Excellent

indranil

Liked: Cleanliness, staff & service, property conditions & facilities
Housekeeping service great.perfect location
Stayed 3 nights in Apr 2024
Response from Hotel Staff on Apr 12, 2024
We are smiling with Joy and happiness reading your most wonderful compliments, we take pride in all we do and we appreciate the honor to serve you.

10/10 Excellent

Victoria Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really close to the Disney Parks. Got to go relax a bit and come back. Lots of dining options and stores around. Lots of parking. Breakfast was good.
Stayed 5 nights in Apr 2024
Response from quality inn by the parks on Apr 6, 2024
Thank you for staying with us we are so happy you enjoyed your stay and look forward to having you back in the future .

6/10 Okay

Laura

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The staff was friendly and helpful but the rooms were musty. Could not get rid of the musty/moldy smell.
Stayed 1 night in Apr 2024
Response from quality inn by the parks on Apr 6, 2024
Thank you for staying with us we are so happy you enjoyed your stay and look forward to having you back in the future .

10/10 Excellent

Marina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience from the service I received here. The rooms are a little outdated, but nothing I didn’t mind. Overall I would stay again
Stayed 3 nights in Apr 2024
Response from quality inn by theparks on Apr 6, 2024
Thank you for staying with us we are so happy you enjoyed your stay and look forward to having you back in the future .

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was good
Stayed 1 night in Mar 2024
Response from quality inn by the parks on Apr 5, 2024
Thank you for staying with us we are so happy you enjoyed your stay and look forward to having you back in the future .

10/10 Excellent

Cheryl

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent budget friendly place to stay for Disney parks. Staff was very nice, excellent free breakfast, free parking & no problem finding a spot. Room was standard style clean, bed comfortable. Grocery stores & dining very close. Our room was 3rd floor very close to road and no noise issue at all.
Stayed 7 nights in Mar 2024
Response from quality front desk staff on Apr 5, 2024
We are so happy you have enjoyed your stay with us we look forward to having you back .

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the overall condition of the hotel was good. The room was clean and quiet. The first night we arrived, our room was off to the side of the hotel. We asked to be moved more near the main entrance. The staff was very good, and moved us to a room right over the pool. The breakfast was good and sufficient. We had a good experience at this hotel. We would stay here again.
Stayed 1 night in Mar 2024
Response from front desk staff on Apr 5, 2024
Thank you for staying with us we are so happy you enjoyed your stay and look forward to having you back in the future .

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay: the hotel staff was friendly, housekeeping was excellent, and breakfast exceeded our expectations. The rooms on the 3rd level seem to be more renovated and in better shape than the rooms below. We had to ask to change our 2nd floor room because of mold smell. The staff was very cooperative.
Stayed 2 nights in Mar 2024
Response from quality inn by the parks on Mar 31, 2024
We truly appreciate your feedback and the time you shared with us. We hope to have the pleasure to serve you again

6/10 Okay

Breanne

Traveled with group, Traveled with partner
Liked: Staff & service
Was a great place to stay for the price
Stayed 6 nights in Mar 2024
Response from quality inn by the parks on Mar 31, 2024
We truly appreciate your feedback and the time you shared with us. We hope to have the pleasure to serve you again

10/10 Excellent

Jose

Traveled with partner
Liked: Property conditions & facilities
Very neat. The crew also very professional
Stayed 5 nights in Mar 2024
Response from quality inn by the parks on Mar 30, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Michael

Traveled with family
Good
Stayed 1 night in Mar 2024
Response from quality inn by the parks on Mar 30, 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Patrick

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Feb 2024
Response from quality inn by the parks on Mar 29, 2024
Good morning Patrick,Thank you for your feedback. We would of hoped you could of brought your concerns to our attention while you were still on property. Giving us the opportunity to rectify any and all concerns that you may of had. We truly appreciate your feedback and the time you shared with us. We hope to have the pleasure to serve you again

10/10 Excellent

Horn

Liked: Amenities
It was accessible, clean, close to the interstate. Staff was on site 24 hours every day .
Stayed 1 night in Mar 2024
Response from quality inn and suites by the parks on Mar 28, 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Santosh

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom condition is bad and floor makes noise while walking. Look for something else! It’s very old property. Shuttle service is a joke starts at 11am to parks!
Stayed 5 nights in Mar 2024
Response from Hotel Staff on Mar 28, 2024
We are so sorry on reading your comments, I am attaching another guest comments on the same date of your stay. We highly recommend this hotel. The location is very good. It is the most convenient hotel to Disneyland. The service is good, the hotel is clean, the breakfast is great, and there is a free shuttle bus to Disneyland every day.

10/10 Excellent

Maria A Rodriguez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Mar 2024
Response from Hotel Staff on Mar 28, 2024
Wow Wow & Wow. We thank you for taking you valuable time to share with us. Have a wonderful day.

6/10 Okay

Yarimarie

Traveled with partner
Liked: Staff & service
It was an ok stay.
Stayed 3 nights in Mar 2024
Response from quality in by the parks on Mar 24, 2024
We truly appreciate your feedback and the time you shared with us. We hope to have the pleasure to serve you again

10/10 Excellent

Vanilza

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast delicious and very well maintained
Stayed 3 nights in Mar 2024
Response from quality inn by the parks on Mar 24, 2024
We truly appreciate your feedback and the time you shared with us. We hope to have the pleasure to serve you again

8/10 Good

Amanda, Palm Beach Gardens

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from quality by the parks on Mar 24, 2024
We truly appreciate your feedback and the time you shared with us. We hope to have the pleasure to serve you again

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great place to base a trip to the theme parks in Florida. The rooms are big and great for families. The pool is outdoor but nice and the breakfast is very good especially since its included. The location is great close to restaurants and fun activities for the young and young at heart. Free shuttles to Disney and Universal each day.
Stayed 7 nights in Jan 2024
Response from quality inn by the parks on Mar 20, 2024
We appreciate the honor and privilege to serve you. Have a fantastic day.

8/10 Good

Ida

Stayed 3 nights in Mar 2024
Response from Hotel Staff on Apr 12, 2024
Our staff is very thankful to you for allowing us the privilege to serve you.

10/10 Excellent

Dolenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the breakfast and the suites were very spacious with good lighting
Stayed 5 nights in Mar 2024
Response from quality inn by the parks on Mar 19, 2024
We truly appreciate your feedback and the time you shared with us. We hope to have the pleasure to serve you again

2/10 Terrible

Arnoldo, Hialeah

Traveled with family
The room smell bad, poor hygiene
Stayed 3 nights in Mar 2024
Response from quality inn by the parks on Mar 19, 2024
It is an honor having the opportunity to serve you. Thank you for your feedback, if you contact to our front desk during your stay we can solve your concern and give us the opportunity to give you a great experience. We hope to serve you again in the future.

10/10 Excellent

Jorge

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 1 night in Mar 2024
Response from quality inn by the parks on Mar 17, 2024
We truly appreciate your feedback and the time you shared with us. We hope to have the pleasure to serve you again

6/10 Okay

alexa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was good but looked nicer in the pictures and tv is very small. convenient and cheap location for driving to disney parks.
Stayed 4 nights in Mar 2024
Response from quality inn by the parks on Mar 17, 2024
Thank you for the honor to serve you. We are so sorry about the inconvenience that you had with the size of the tv inside of your room. have a great day.

10/10 Excellent

Vincent

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the perfect and affordable property if you visiting the Disney World Parks! The hotel is clean, and perfect to come back to after a long day at the parks. They have a breakfast buffet thats very well kept and attened. They also offer a FREE shuttle service to and from the parks, you cant beat the bargain of staying with this property.
Response from quality inn by the parks on Mar 17, 2024
We truly appreciate your feedback and the time you shared with us. We hope to have the pleasure to serve you again