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ホーソンエクステンデッドステイ バイウィンダム オクラホマシティエアポートの口コミ

2.5 out of 5
ホーソンエクステンデッドステイ バイウィンダム オクラホマシティエアポート
417 South Meridian, Oklahoma City, OK

口コミ

8.2

とても良い

評価 10 - 275 件の口コミ中 135 件が非常に良い" "
評価 8 - 275 件の口コミ中 74 件が良い" "
評価 6 - 275 件の口コミ中 29 件が普通" "
評価 4 - 275 件の口コミ中 14 件が不満" "
評価 2 - 275 件の口コミ中 23 件が非常に不満" "

8.6/10

清潔度

8.4/10

スタッフとサービス

8.4/10

設備とサービス

8.2/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

8/10 (良い)

annelisa

グループ旅行
良かった点 : スタッフとサービス、設備とサービス
The property was clean and had a nice Kitchenette the only issue was that there are various things broken or falling apart - TP holder was detaching from the wall, the Dispenser in the shower was coming undone, the closet rack was falling down... random things like that. Didnt detract from the overall bang for your buck.
2024 年 5 月に 2 泊滞在

4/10 (不満)

Yessica

ペット同伴の旅行, カップルで旅行, 家族旅行
良かった点 : スタッフとサービス
Homeless shelternext door and people doing drugs next to hotel.
2024 年 5 月に 1 泊滞在

2/10 (非常に不満)

Sydney

ペット同伴の旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Let me start off by saying thought I was at the wrong hotel based on all the reviews. I accidentally drove past the hotel and there’s a cabaret like right around the corner. Lots of homeless people and asking for money. I asked the front desk if this place was safe and she assured me yes but to bring all valuables in with me and front doors lock at 8. Arrive in the room and there was a red colored stain on the carpet and the chair covered in stains. (I took pics so I wouldn’t be charged) I called the front desk multiple times with no answer. Went to the front and she just shrugged around it and I said I wanted to make sure I wouldn’t be charged for it and she assured me they knew… sorry that’s disgusting. I was at the end of the hall which is right next to the noisey highway and could hear every door closing and the ppl above me sounded as if they were moving furniture all night. I even had a sound machine and tv on which didn’t help at all. Pet friendly hotel which is great but all the grass areas outside were just full of dog poop. I understand that’s a dog owner thing but still disgusting. I highly encourage people to avoid. Especially someone traveling solo.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Patricia

家族旅行
The room was real clean and the halls smelled great.
2024 年 5 月に 1 泊滞在

8/10 (良い)

Christian

良かった点 : スタッフとサービス、施設のコンディションと設備
気になった点 : 清潔度
2024 年 5 月に 1 泊滞在

8/10 (良い)

julie、Higbee

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was great
2024 年 4 月に 3 泊滞在

8/10 (良い)

Malinda

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel was great but parking lot was lowkey sus.
2024 年 4 月に 2 泊滞在

4/10 (不満)

Zarina

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Location was great!! But the overall atmosphere was not family oriented. Many/lots of homeless people hang around Not a nice place.
2024 年 3 月に 2 泊滞在

4/10 (不満)

Daniel

気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel was located near a very seedy hotel, with many unsavory people milling about. Use your imagination. One South Asian male desk attendant was superb, while his two South Asian women counterparts were less than friendly. The laundry had a broken washer and no change dispenser. When I asked for change, the aforementioned relegated me to a dollar, despite needing an additional dollar to dry my clothes. The South Asian male desk attendant gave me as much change as I needed.
2024 年 4 月に 3 泊滞在

6/10 (普通)

Daniel

出張
The desi gentleman who worked the front of the desk was excellent. Everything that I needed to do, he accommodated me, And he did it with a smile. There was some difficulty with the two desi women. For example, there's a washer and dryer room on the site, But no way for you to get change. When I asked one of the ladies for change she relegated me to only a dollar, although I would have needed an additional dollar to dry my clothes. Also, one of the washing machines was broken. I don't understand why you would have two washers and three dryers. You would think that you will want to have an equal amount of both. Secondly, the same woman (The desi woman without the glasses), wouldn't simply extend my stay through their reservation system. I had already been staying at the hotel for 3 days, and I wanted to add an extra day with another credit card. She told me that I had to go back online through Expedia to book a day, despite being able to see who would be leaving, and would be coming each day. In terms of the actual facility/rooms, the carpeting between floors has to be a thicker grade to ensure a quiet stay. Throughout the night there were several times where I heard people walking over the floor which kept me up at night. The room I stayed in for the first 3 days, seemed older than the room that I stayed in for my last day. My original room did not have a TV with all of their channels that my original room did.
2024 年 4 月に 1 泊滞在

6/10 (普通)

Rafael Sanchez

気になった点 : スタッフとサービス
Very noisy uncontrolled customers
2024 年 4 月に 2 泊滞在

6/10 (普通)

Theresa

良かった点 : スタッフとサービス
2024 年 4 月に 4 泊滞在

10/10 (非常に良い)

Benjamin、Pryor

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice hotel with large rooms and full kitchen with fridge and microwave. Parking lot was VERY well lit. I have absolutely nothing to say negative about the hotel itself. However the area around the hotel made me feel unsafe. Went to gas station across the street and there was group of people filling bags up with stuff and walking out. Also a lot of people on foot and on the street in that area. Kind of surprised that this nice of a hotel was in this area but again nothing negative about the actual hotel.
2024 年 4 月に 1 泊滞在

8/10 (良い)

Ryon

2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Sandra

2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

vianney、kansas city

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our stay was great. Breakfast was decent. They had Dove soap, lotion, shampoo, and conditioner. The only thing that really didn’t affect us directly was parking was limited and lots of trash around property.
2024 年 4 月に 2 泊滞在
Management からの返信 (投稿日 : 2024 年 4 月 10 日)
Thank you Vianney for rating your stay with us so highly and enjoying our amenities.

10/10 (非常に良い)

Shakira

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
this place was just right visiting Oklahoma!
2024 年 3 月に 3 泊滞在
Managamentからの返信 (投稿日 : 2024 年 4 月 7 日)
Thank you, Shakira, for rating your stay with us so highly!

6/10 (普通)

Destiny

出張
良かった点 : 設備とサービス
Upon inspection of my room I found several pieces of long and short hairs in my bed. I called the front desk and requested that my linen be changed. While the staff changed my sheets, they complained and spoke about me in Spanish. As if I could not understand. I did. I found it to be very rude and unprofessional. Judging me bc of an error the staff made. There so much stray hairs it made too question if the room was properly cleaned between guests. The breakfast they offered wasn’t half bad. I will also say the area this hotel is in is a bit sketchy. There is a lot of unhoused individuals rooming the near properties and the parking lot. The parking is limited as well. Good luck after 10 PM!
2024 年 3 月に 4 泊滞在
Management からの返信 (投稿日 : 2024 年 4 月 2 日)
Dear Destiny, On behalf of our entire team, we would like to offer you our sincerest apologies for the services you have received. We strive to provide our guests with exceptional service, and I understand that what you experienced was not reflective of that. Our managers have been informed of your feedback and have reinforced training within our Housekeeping.

2/10 (非常に不満)

Pari

小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The location to the Oklahoma City Fairgrounds was excellent. The hotel itself is located in a parking lot behind a gas station. There were people whom looked to be high on drugs walking around, sleeping all around the area The lobby seemed clean and was quiet. The room it self was filthy. There were Cheetos stuck in the air conditioning unit, crumbs on the bed, and a large booger stuck to the sheet. There seemed to be illegal activity happening on our floor. Several women kept coming in and out from midnight to 4 am. Screaming profusely and slamming doors. We prepaid for two rooms. We were staying at the hotel so my kids could show their animals at the Oklahoma Youth Expo. We will NEVER stay here again!
Management からの返信 (投稿日 : 2024 年 3 月 25 日)
Dear Pari, On behalf of our entire team, we would like to offer you our sincerest apologies for what you have experienced during your stay with us. Our managers have been informed of your feedback and will reinforce our team with the appropriate training tools they need to provide our guest with an enjoyable stay. Regards,

8/10 (良い)

Jennifer、Overland Park

ペット同伴の旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The area by the hotel is a little sketchy but the hotel itself is very nice. I was told to remove all items from my car. One issue I had with the hotel was the location next to a VERY busy and Noisy highway. The traffic sounds were extremely loud all night long even with the room fan running at full blast. I had to take the comforter and pillows off the bed and try to sleep on the bathroom floor which was of course uncomfortable. Did not get much sleep to say the least.
2024 年 3 月に 1 泊滞在
Management からの返信 (投稿日 : 2024 年 3 月 28 日)
Dear Jennifer, Thank you for taking the time to tell us about your stay. Your feedback is important to us and helps us understand what more we need to do to provide a better experience for our guests.Regards,

10/10 (非常に良い)

Maricruz

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Very clean, love the full kitchen available in the room.
2024 年 3 月に 2 泊滞在
Management からの返信 (投稿日 : 2024 年 3 月 25 日)
Thank you for rating your stay with us so highly! We are committed to providing our guests with a pleasant stay, enjoyable accommodations and exceptional service, it is great that this was reflected during your stay.

10/10 (非常に良い)

LaQuisha

2024 年 3 月に 4 泊滞在
Managamentからの返信 (投稿日 : 2024 年 4 月 7 日)
Thank you for rating your stay with us so highly!

10/10 (非常に良い)

Shawn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Easy check in and easy to find.
2024 年 3 月に 1 泊滞在
Management からの返信 (投稿日 : 2024 年 3 月 18 日)
Thank you Shawn for rating your stay with with us so highly!

8/10 (良い)

Sudhir

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a good overall stay, I was concerned about too many people hanging around the property. Felt like lot of homeless around and did not feel safe to keep the car in the parking lot.
2024 年 3 月に 2 泊滞在
Management からの返信 (投稿日 : 2024 年 3 月 18 日)
We appreciate your feedback You've taken the time to deliver. We understand your concerns about hotel areas, but our team provides our guests with 24-hour security to ensure they feel safe at all times.

10/10 (非常に良い)

Brittany

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Overall stay was great,just didn’t like the area of the hotel
2024 年 3 月に 2 泊滞在
Management からの返信 (投稿日 : 2024 年 3 月 18 日)
Thank you Brittany for rating your stay with us so highly!

10/10 (非常に良い)

Tabitha

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was good and staff was excellent. The surrounding area is awful and the parking is not the greatest
2024 年 3 月に 2 泊滞在
Management からの返信 (投稿日 : 2024 年 3 月 18 日)
Thank you Tabitha for the great comments made of our team. We strive to provide excellent service to our guest and it's great that this reflects during your stay.

8/10 (良い)

Timsee

良かった点 : 清潔度、施設のコンディションと設備
Little parking spaces
2024 年 3 月に 1 泊滞在
Management からの返信 (投稿日 : 2024 年 3 月 10 日)
Thank you Timsee for rating your stay with us so highly!

10/10 (非常に良い)

Susanna

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great for my pre airport stay. Right off the busy interstate, so be aware of that. I wish the curtains had closed all the way to shut out light instead of just being stylish, but place was clean. Didn’t eat breakfast had an early flight
2024 年 3 月に 1 泊滞在
Management からの返信 (投稿日 : 2024 年 3 月 10 日)
Thank you for rating your stay with us so highly! We strive to provide excellent service to our guests and it's great to see that this reflects during your stay.

10/10 (非常に良い)

Aliyah

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
N/A
2024 年 3 月に 2 泊滞在
Management からの返信 (投稿日 : 2024 年 3 月 10 日)
Thank you for rating your stay with us so highly!

2/10 (非常に不満)

Austin

小さなお子様連れの家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
In short, our room had bed bugs, TV didn't work, noisy highway along with noisy rooms we left shortly after checking in. Not a great experience we would like to remember. Haven't received a refund yet at the time of submitting this review.
2024 年 3 月に 2 泊滞在
Management からの返信 (投稿日 : 2024 年 3 月 4 日)
Dear Austin, We would like to offer you our sincerest apologies for what you've experienced. Your booking has not been charged and has been canceled. If you have any question don't hesitate to reach out.Regards,

2/10 (非常に不満)

Paloma

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
I didn't stay there because it was very unsafe. Men drinking and hookers standing outside. In the parking lot, cars with flat tires, broken parts and liquid dripping. The property refunded me, understanding how unsafe it is and I am thankful for that.
2024 年 3 月に 1 泊滞在
Management からの返信 (投稿日 : 2024 年 3 月 4 日)
Dear Paloma, Thank you for taking the time to share your feedback. We are committed to providing excellent service to our guests and providing a safe environment.Regards,

10/10 (非常に良い)

Nicholas

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Management からの返信 (投稿日 : 2024 年 3 月 4 日)
Thank you for rating your stay with us so highly!

10/10 (非常に良い)

Beretekira

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Love the customer service
2024 年 2 月に 3 泊滞在
Management からの返信 (投稿日 : 2024 年 2 月 27 日)
Thank you for rating your stay with us so highly! We strive to provide excellent service to our guests and it's great to see that this reflects during your stay.

10/10 (非常に良い)

Gavin

2024 年 2 月に 1 泊滞在
Management からの返信 (投稿日 : 2024 年 2 月 27 日)
Thank you for rating your stay with us so highly!

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good but....
Everything was good except the shower pressure was none! I know people want to be "Eco Friendly" but when it takes 20 minutes to get the shampoo out of your hair when it would normally take 1 minute....Just how much water was saved? Other than that the place was good...Price was good as well :)
2024 年 2 月に 1 泊滞在
Management からの返信 (投稿日 : 2024 年 2 月 27 日)
Your feedback is important to us and helps us understand what else we need to do to provide a better experience for our guests. Our maintenance team is aware of the water pressure issues and will work to resolve them. We hope that if your travels bring you back to the area you'll give us another opportunity to stay with us again.

10/10 (非常に良い)

Darron

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Management からの返信 (投稿日 : 2024 年 2 月 27 日)
Thank you for rating your stay with us so highly!

10/10 (非常に良い)

Nancy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wonderful stay!!!
Everything I needed was there and more. The room was lovely, clean, neat and comfortable. It even had a small kitchenette which I was not expecting but it was a nice addition. The bathroom was generous in size. This is one of the few hotels that I would actually go out of my way to come back to
2024 年 2 月に 1 泊滞在
Management からの返信 (投稿日 : 2024 年 2 月 27 日)
Thank you for rating your stay with us so highly! We are glad that you enjoyed your time with us and that you choose to stay with us in the future. We are committed to providing our guests with an pleasant stay, enjoyable accommodations and exceptional service. We hope to see you again.

8/10 (良い)

Adrienna

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was nice. Clean room. Second time staying here and would book again.
2024 年 2 月に 1 泊滞在
Management からの返信 (投稿日 : 2024 年 2 月 27 日)
We are delighted to welcome you back to our hotel and that you choose to stay with us when you travel into town. We are committed to providing our guests with a pleasant stay, enjoyable accommodations and exceptional service. We look forward to seeing you again!

10/10 (非常に良い)

Louella

家族旅行
気になった点 : 設備とサービス、施設のコンディションと設備
Breakfast not til7, no blow dryer, had to go to the 4 floor for ice when we were on the 1st floor and no fresh coffee at 6am.
2024 年 2 月に 1 泊滞在
Management からの返信 (投稿日 : 2024 年 2 月 27 日)
Thank you for rating your stay with us so highly! We really appreciate you taking the time to review our hotel I've forwarded the information you provided to our team This way we can work to improve these areas for future guests

10/10 (非常に良い)

Kimberly

2024 年 2 月に 3 泊滞在
Management からの返信 (投稿日 : 2024 年 2 月 27 日)
Thank you for rating your stay with us so highly!

2/10 (非常に不満)

Armando

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Blinds didn’t close properly making them basically see through. Rooms not clean, carpet sticking out of floor on edge.
2024 年 1 月に 2 泊滞在
Management からの返信 (投稿日 : 2024 年 2 月 27 日)
We really appreciate you taking the time to review our hotel I've forwarded the information you provided to our team. This way we can work to improve these areas for future guests.

8/10 (良い)

Kenneth

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Ok stay.
Lobby was very cold, breakfast made me ill.
2024 年 1 月に 4 泊滞在
Management からの返信 (投稿日 : 2024 年 2 月 27 日)
We really appreciate you taking the time to review our hotel I've forwarded the information you provided to our team. This way we can work to improve these areas for future guests.

8/10 (良い)

Sherry

2024 年 1 月に 1 泊滞在
Management からの返信 (投稿日 : 2024 年 2 月 27 日)
Thank you for rating your stay with us so highly!

10/10 (非常に良い)

Cesar、Seattle

2023 年 12 月に 4 泊滞在
Management からの返信 (投稿日 : 2024 年 2 月 27 日)
Thank you for the amazing rating! We hope that if your travels bring you back to the area you'll give us another opportunity to stay with us again.

8/10 (良い)

Kaylie

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Weekend stay
The hotel/apartment, whatever it is next to the property is very sketchy. Parking is very limited. Bathroom door did not shut all the way, toilet was loose.
2024 年 1 月に 2 泊滞在
Management からの返信 (投稿日 : 2024 年 2 月 27 日)
We really appreciate you taking the time to review our hotel I've forwarded the information you provided to our team. This way we can work to improve these areas for future guests.

8/10 (良い)

Stephanie、Lubbock

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a bit creepy in the neighborhood around the hotel. No one bothered us and the hotel itself felt completely safe. There was a prominent gentleman’s club sign visible to myself and my kids as the primary view from our window. It’s clear the hotel staff and management work hard to keep the hotel nice. Our room was literally the cleanest I have encountered and the staff have great customer service. I would stay there again because of the standards they uphold on their property.
2024 年 1 月に 2 泊滞在
Management からの返信 (投稿日 : 2024 年 2 月 27 日)
Thank you for the amazing rating! It is a pleasure to receive positive feedback. We really appreciate you taking the time to review our hotel. We strive to provide excellent service to our guests and it's great to see that this reflects during your stay.

10/10 (非常に良い)

Annette

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lots of bang for your buck!
This hotel exceeded my expectations for the money. GREAT VALUE! Check in was easy, breakfast was good, rooms were clean and beds were comfy. What more could one ask for?!
2023 年 12 月に 1 泊滞在
Management からの返信 (投稿日 : 2024 年 2 月 27 日)
Thank you for rating your stay with us so highly! We strive to provide excellent service to our guests and it's great to see that this reflects during your stay.

10/10 (非常に良い)

Sunni J

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在

6/10 (普通)

Reanna

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
This property was pretty clean. However, I could not give it an excellent rating because parking is limited. This hotel is next to some apartments or another hotel that is closed and being renovated. There is parking in the back with no good lighting.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、客室の快適度
気になった点 : 施設のコンディションと設備
Only complaint was the exposed wires by the window my fiance shocked himself. The room was very clean and nice
2023 年 12 月に 1 泊滞在