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Reviews of Morgan Hotel

2.5 out of 5
Morgan Hotel
9 Healy Way, Oak Bluffs, MA

Reviews

8.4

Very Good

Rating 10 - Excellent. 66 out of 113 reviews" "
Rating 8 - Good. 22 out of 113 reviews" "
Rating 6 - Okay. 8 out of 113 reviews" "
Rating 4 - Poor. 7 out of 113 reviews" "
Rating 2 - Terrible. 10 out of 113 reviews" "

9.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ernest

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the location in Oak bluff. Rates are reasonable. I would like to see a 2nd chair in the room for relaxation, watching tv,
Stayed 2 nights in Apr 2024
Response from A on Apr 28, 2024
We are happy you enjoyed your stay and hope to see you again in the future.

10/10 Excellent

Mick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from General Manager on Feb 26, 2024
Hello Mick, Thank you for giving us a 10 out 10. We hope to have you with us again in the near future!

10/10 Excellent

Thomas

Stayed 2 nights in Feb 2024
Response from Morgan Front Desk on Mar 22, 2024
Mr. Thomas thank you for giving us a 5 out of 5 rating, we appreciate your business and look forward to serving you again in the future.

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from A on Feb 8, 2024
We happy you enjoyed your Stay.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from A on Jan 15, 2024
We happy you had a great stay and looking forward to meeting you again.

8/10 Good

silas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most notable quality was the attitude in attention I received from the staff. They were very professional and helpful during my stay.
Stayed 5 nights in Jan 2024
Response from AC on Jan 12, 2024
We are happy you enjoyed your stay and looking forward to seeing you again.

10/10 Excellent

Michael

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the absolute best place to stay!
Stayed 2 nights in Dec 2023
Response from General Manager on Jan 5, 2024
Hello Michael, Thak you for providing us with your review. I am glad that you enjoyed your stay with us. we hope to welcome you back in the near future! :)

8/10 Good

Robert, Salisbury

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice room and showered .. street Noise did quiet down after 10:00 pm. I imagine summertime noise would be louder. But overall we enjoyed the proximity to restaurants and room cleanliness. 👍
Stayed 2 nights in Dec 2023
Response from Morgan Hotel on Dec 22, 2023
Hello Robert, Thank you for taking the to write this review. We are glad your enjoyed your stay!

10/10 Excellent

Kevin D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing! I’d go back again
Stayed 2 nights in Nov 2023
Response from A on Nov 13, 2023
Hi Kevin, we are happy you enjoyed your stay with us.

10/10 Excellent

VICTOR

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the concept and quaintness of the property however I would have liked to have seen an in-room coffee maker and/or a lift to assist those of us that have trouble with navigating old/steep stairs. Otherwise, just perfect. Thank you.
Stayed 1 night in Oct 2023
Response from A on Nov 5, 2023
Hi Victor, thank you for your staying with us

8/10 Good

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from A on Oct 20, 2023
Hi Laurie, we are happy you enjoyed your stay and looking forward to seeing you soon.

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
I'm not a fan of the digital check-in system - and do prefer to have hotel staff for check-in, but I understand the savings.
Stayed 1 night in Oct 2023
Response from A on Oct 11, 2023
Hi Christine, Thank you for choosing us.

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from A on Oct 8, 2023
Hi Ron, Happy you enjoyed hope to see you in the future.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The property is located within walking distance of the ferry and the main shopping/restaurant area. The room was clean and fairly quiet. They included a white noise machine take that for what it's worth. I found the room tolerable from a noise perspective and I'm a light sleeper. There is no 24/7 attendant. The biggest problem is parking, they do not provide a lot of pass to park anywhere locally; you're on your own. Off-season this is Ok because you can park down the street in the public park, although it is marked for limited use, it's not enforced apparently. I parked my vehicle there five nights overnight and didn't get a ticket but I don't like taking the chance. That's the biggest drawback to this place. Overall it's pretty good and I recommend it, it is a real hotel and a fair price for the quality accommodation especially considering how expensive everything else is on MV. I will probably stay there again next year. No refrigerator in the room but there is a wine cooler. The bed and AC were fine. Bathroom was very clean.
Stayed 4 nights in Oct 2023
Response from A on Oct 7, 2023
Hi Daniel, we are happy you enjoyed your stay and looking forward to seeing you again.

10/10 Excellent

Peter

Stayed 1 night in Sep 2023
Response from A on Oct 20, 2023
Hi peter,we are happy you enjoyed your stay and looking forward to seeing you again.

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Morgan Hotel on Sep 14, 2023
Hello Leonard, Thank you for rating us 5 out 5!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Morgan Hotel on Sep 14, 2023
David, Thank you for the 10 out 10 and we are glad you enjoyed your stay!

2/10 Terrible

Julie

Stayed 1 night in Sep 2023
Response from Jordan on Sep 27, 2023
Hi Julie, I'm so sorry to hear you had this experience at the Morgan! I wish you'd let us know of your disappointment during your stay so we could have worked to improve whatever the issue may have been. We appreciate you taking the time to share your experience and will use the note of this rating to improve.

8/10 Good

Vincent

Liked: Property conditions & facilities
A fair Hotel
The location was convenient and close to restaurants, shops and transport. We were located in a downstairs room which was very noisy especially at night. There is a restaurant located right next to our window which had bright lights shining all night and very early morning deliveries. The hotel is attractive and well kept however our room was a little tight with space. Also we found the checkin a bit confusing.
Stayed 3 nights in Aug 2023
Response from Eli on Aug 28, 2023
Thank you for staying with us at The Morgan Hotel! We hope you enjoyed your stay. We are always looking to improve, and we appreciate your feedback.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
Stayed 4 nights in Aug 2023
Response from Jordan on Aug 13, 2023
Jennifer we are so pleased you enjoyed your stay and hope to see you again in the future. Thank you for sharing your feedback!

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service
Great Spot right in downtown area.
Stayed 1 night in Aug 2023
Response from Jordan on Aug 7, 2023
So happy you enjoyed your stay, Jonathan! We hope to see you again.

10/10 Excellent

Kate

Traveled with partner
Liked: Amenities, property conditions & facilities
Very clean and great location!
Stayed 3 nights in Jul 2023
Response from Jordan on Jul 30, 2023
Hi Kate! So thrilled to hear you enjoyed your time with us. We hope to see you again soon, and that you enjoy the rest of your summer!

10/10 Excellent

Carla

Stayed 1 night in Jul 2023
Response from General Manager on Jul 26, 2023
Thank you for giving us a 10/10 and happy you got to enjoy a stay with here at the Morgan Hotel!

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
So easy to get to right off the ferry about a five minute walk. Right in the thick of everything in Oak bluffs. Perfect location with nice views of the ocean from the porch. If you are looking for the ritz carleton on the vineyard this is not it, but it was perfect for a marthas vineyard boutique type hotel. Great air conditioning in the room and the bathroom was immaculate.
Stayed 1 night in Jul 2023
Response from A on Jul 17, 2023
Hi Jeremy, we are glad you had a wonderful time with us and looking forward to meet you again in the future.

10/10 Excellent

Priscilla

Stayed 1 night in Jul 2023
Response from A on Jul 16, 2023
Thank you for choosing the Morgan Hotel as your home away from home and looking forward to seeing you soon in the future.

6/10 Okay

emilio

Traveled with family
Liked: Cleanliness, property conditions & facilities
i was surprised to see the showers without courtin showers .very unsafe when floor gets so wet and slipery the we had to use towels as a mop.
Stayed 3 nights in Jul 2023
Response from A on Jul 12, 2023
Hi Emilio, we apologize for that we will let our engineers take a look into this so no one else will have the problem. Thank you for letting us know.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness
It was nice
Stayed 1 night in Jul 2023
Response from A on Jul 12, 2023
We are happy you enjoyed your stay

10/10 Excellent

Maurice

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Morgan Hotel is a great property. The location is perfectly central to Oak Bluffs, while still being just off the beaten path enough to be peaceful. Check-in/out was seamless, the room was charming and very representative of MV and OB. The service I received was phenomenal. I cannot say enough about how accommodating and attentive Jordan was to our needs. I strongly recommend The Morgan Hotel.
Stayed 1 night in Jul 2023
Response from A on Jul 9, 2023
Hi Maurice, we are happy you enjoyed your stay and hoping to see you visit us again.

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
This is my 2nd trip to the Morgan. I love it but I wish there was a small fridge in each room and a vending machine in the lobby.
Stayed 4 nights in Jul 2023
Response from AC on Jul 8, 2023
Thank you so much for coming again Judy looking forward to seeing you again in the future.

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 2 nights in Jun 2023
Response from A on Jun 28, 2023
We are happy you enjoyed your stay. Looking forward to seeing you in the future.

10/10 Excellent

Jarrod

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in Oak Bluffs.
Stayed 3 nights in Jun 2023
Response from Team Morgan on Jun 27, 2023
So thrilled you enjoyed your stay, Jarrod! We hope to see you again soon. Thanks so much for making us part of your Martha's Vineyard experience.

6/10 Okay

CLARENCE

Traveled with partner
Liked: Cleanliness, property conditions & facilities
I liked it was updated but it was too tight in the rooms for the price air was not cold enough had to let the windows up
Stayed 2 nights in Jun 2023
Response from Team Morgan on Jun 26, 2023
Hi Clarence, so sorry to hear you were less than thrilled with your room. The Morgan Hotel a historic and boutique property so many of our rooms are cozier than what is found with larger hotels, but I am sorry to hear it wasn't enough space for you to feel comfortable. I wish you would have let us know about the air during your stay and we would have found a way to make it more comfortable for you during your stay. We appreciate your feedback! Thank you for staying with us and sharing your experience.

10/10 Excellent

Matthew

Stayed 2 nights in May 2023
Response from A on Jun 28, 2023
We are happy you enjoyed your stay.

10/10 Excellent

Sindy

Liked: Cleanliness, staff & service, property conditions & facilities
Safe, clean, and cozy room. Great location, close to shopping stores, restaurants, beach. We enjoyed our stay!
Stayed 1 night in May 2023
Response from A on May 30, 2023
We are happy your enjoyed your stay and looking forward to seeing you in the future.

10/10 Excellent

Jonathan

Stayed 1 night in May 2023
Response from A on May 25, 2023
Happy you enjoyed your stay and looking forward to seeing you in the future.

10/10 Excellent

Annie

Stayed 2 nights in May 2023
Response from AC on Jun 7, 2023
We are happy you enjoyed your stay and looking forward to see you in the future.

4/10 Poor

Diane

Liked: Cleanliness
Disliked: Staff & service
The ac didn’t work and I had no one to call
Stayed 1 night in May 2023
Response from Carlos on May 15, 2023
Hello Diane, I am sorry to hear that your room did not have A.C. Is the number on file the best one to reach you on?

10/10 Excellent

Jaryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023
Response from Shania on May 25, 2023
Happy you enjoyed your stay and looking forward to seeing you in the future.

10/10 Excellent

Ernest

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Morgan was ideally located-a stone's throw from all the attractions in Oak Bluffs, beautiful ocean view from our room.
Stayed 2 nights in Apr 2023
Response from Jordan on Apr 30, 2023
Hi Ernest - so thrilled to hear you enjoyed your stay at the Morgan and time in Oak Bluffs. We hope to see you again!

10/10 Excellent

steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Easy, comfortable, clean.
Stayed 2 nights in Apr 2023
Response from A on Apr 29, 2023
Happy you enjoyed your stay and looking forward to seeing you in the future

10/10 Excellent

Jennifer, Big Piney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice, big comfortable bed, beautiful bathroom. Wonderful views of the ocean. Within walking distance to lots of places to eat, shop and the ocean. Not a lot was open due to it not being in season.But, the bus stop was very close by.
Stayed 1 night in Apr 2023
Response from Noell on Apr 28, 2023
Thank you for your feedback. We appreciate your stay and so glad everything worked out. We hope to see you real soon. Have a lovely summer and have a good day!

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice but maybe not for off season
Hotel is nice, but if you want a place off season maybe go elsewhere. No one available at the desk, so when you have issues you are just hoping someone will get back to you via email. I booked Fri to Sun and separately booked Thurs to Fri and called numerous times and sent emails because I never received my mobile key for 3pm check in Fri. Finally at 545 I got the key and no apologies from anyone. Mobile key needs work it worked day 1 and that was it no physical key was left as promised because they again they forgot my second reservation Friday-Sunday. Rooms could use a little reconfiguring as the tv was up on a shelf and you could barely see it. If you can deal with the lack of communication and don’t mind dealing with the issues that arose then you’ll be good!
View from room 7
Rm 7
Stayed 2 nights in Apr 2023
Response from A on Apr 25, 2023
Good Morning Evening. Thank you for taking the timeto tell us about your experience at Morgan Hotel. Please know thatyour feedback is extremely valuable to us. We use feedback, such asyours, to continuously make changes to our brand to improve theguest experience. We hope that you will give us the opportunity toserve you again in the future. Again, thank you for choosing Morgan Hotel.

10/10 Excellent

sharon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the room and the shower was amazing!
Stayed 1 night in Apr 2023
Response from Morgan Hotel on Apr 22, 2023
Sharon,Thank you for the review. We're delighted to hear that you enjoyed your stay with us and we hope to see you again soon!

2/10 Terrible

LEVI

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dreadful hotel total rip off zero customer service
Stayed 1 night in Apr 2023
Response from A on Apr 20, 2023
Good morning thank you for taking the time.to tell us about your experience at Morgan Hotel. Please know that.your feedback is extremely valuable to us. We use feedback, such asyours, to continuously make changes to our brand to improve theguest experience. We hope that you will give us the opportunity toserve you again in the future. Again, thank you for choosing Morgan hotel.

8/10 Good

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With the app no key system the check in and out will kick you out right before the time. You have to call the sisterhotel because there’s no one in the hotel unless you find a maid. The maid was extremely helpful for those issues
Stayed 2 nights in Mar 2023
Response from A on Apr 4, 2023
We will have to look in this and make sure your next experience is better. Thank you for staying with us and looking forward to seeing you in the future.

10/10 Excellent

Bryan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Mar 2023
Response from Eli on Mar 30, 2023
Thank you for your feedback, we greatly appreciate it. Can't wait to see you next time. Have a good day.

10/10 Excellent

Matt

Stayed 2 nights in Mar 2023
Response from AC on Mar 29, 2023
Happy you enjoyed your stay and looking forward to seeing you in the future.

8/10 Good

Chris

Liked: Property conditions & facilities
Stayed 1 night in Mar 2023
Response from Noell on Apr 15, 2023
Thank you for choosing The Morgan Hotel as your home away from home. We appreciate your feedback and hope to see you in the near future. Have a wonderful day from the Vineyard!

10/10 Excellent

Alice E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute lil spot .
Perfect little spot for an overnight in Oaks Bluff. Very clean, bed and pillows are comfy. Walking distance to a nice breakfast spot Linda Jean. Check in process was very impressive 😉 They could do with some blackout curtains, the street lights are quite bright
Stayed 1 night in Mar 2023
Response from AC on Mar 24, 2023
We are happy you enjoyed your stay, and we will look into the recommendation, and we hope to see you in the future.

6/10 Okay

RONALD

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I really wanted a hot shower and a comfy night's sleep but the room was chilly and adjusting the temperature seemed to do nothing (and I'm a shorts in the winter kind of guy. The shower was not very hot and it was also opened so even if the water got hot enough it was breezy. This is also stupid because if I should have closed the shower, more water vapor and steam would be directed right into the vent instead of dispersing into the room, which could make mold a problem for you in the future. I was also constantly worried about splashing water on the floor, which turned a relaxing shower into an anxiety shower. One of the doors to the door just doesn't open but it keeps you try, thanks for that.
Stayed 1 night in Mar 2023
Response from Noell on Mar 18, 2023
Thanks for the feedback. We will take care of your concerns with our maintenance team. Hope to see you in the future again with different results. Have a blessed day!