Dear Keith, It was a pleasure having you as our guest at the Sheraton Fallsview Hotel. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your nice review, and we look forward to hosting you again soon.Best Regards,Zach,Guest Experience Team

Dear Rosmarc, Thank you for the generous review of Sheraton Fallsview Hotel. We are delighted you enjoyed your stay, and we appreciate you taking the time to recommend us to fellow travelers. We look forward to your return and wish you all the best with your travels. Best Regards,Zach,Guest Experience Team

Dear Mary-Jo, Thank you for choosing to stay at the Sheraton Fallsview Hotel. Located directly across from breathtaking Niagara Falls in the heart of the tourist area and connected to the largest indoor waterpark, we offer something for everyone in your family! We love knowing how much you enjoyed your time here, and we hope we will be the first hotel you think of on future trips to the area!Best Regards,Zach,Guest Experience Team

Dear Claudia, Thank you for choosing the Sheraton Fallsview Hotel for your recent stay and for the high rating. We are glad that you loved our well-kept property and our courteous staff. We work hard to provide excellent service, so it is always great to know that we are exceeding. However, we regret any inconvenience you had due to the peak season. It was a pleasure hosting you, and we look forward to welcoming you again on your next visit to our city.Best Regards,ZachGuest Experience Team

Dear Salim, We are delighted we exceeded your expectations for an outstanding stay at the Sheraton Fallsview Hotel, one of the most adored Niagara Falls hotels for visitors from around the world! It was our pleasure having you as our guest, and we look forward to seeing you on your next trip to the area.Best Regards,ZachGuest Experience Team

Dear Jennifer, Thank you for the wonderful review of your recent stay at the Sheraton Fallsview Hotel. We are pleased you found our location to be perfect for your plans, and we also appreciate you mentioning our fantastic views. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Best Regards,ZachGuest Experience Team

Dear Jenny, Thank you for choosing to stay with us and for your perfect rating. We are delighted to have exceeded your expectations. From award-winning view accommodations, world-class dining, and entertainment to an excellent location, we are a great choice to experience all that Niagara Falls has to offer! It was our pleasure accommodating you, and we hope you will make the Sheraton Fallsview Hotel your home away from home whenever your travels bring you to our city. We look forward to your next visit!Best Regards,Zach,Guest Experience Team

Dear Pedro, Thank you for being our guest at the Sheraton Fallsview Hotel. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We can't wait to share your kind comments with them. We appreciate the review and look forward to having you as our guest again.Best Regards,ZachGuest Experience Team

Dear Sean, We are delighted we exceeded your expectations for an outstanding stay at the Sheraton Fallsview Hotel, one of the most adored Niagara Falls hotels for visitors from around the world. We appreciate you mentioning how our hospitality and fantastic views enhanced your stay with us. It was our pleasure having you as our guest, and we look forward to seeing you on your next trip to the area.Best Regards,ZachGuest Experience Team

Dear Andrew, Thank you for the wonderful rating for the Sheraton Fallsview Hotel. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Best Regards,ZachGuest Experience Team

Dear Richard, Thank you for choosing to stay with us at the Sheraton Fallsview Hotel. We are glad to know you had a pleasant stay overall and that our convenient location was ideal for your plans. That said, we regret not meeting all of your expectations with the parking charges and the disappointment this caused. We will share your comments appropriately as we strive to improve our guest's experience. We are grateful for your feedback and look forward to welcoming you again.Best Regards,ZachGuest Experience Team

Dear Siddhartha, Thank you for choosing to stay with us and sharing your experience. We are glad to know you overall had a pleasant stay and that our courteous associates enhanced your time with us. We also appreciate you mentioning our clean accommodations with fantastic views. That said, we regret not meeting all of your expectations with the cost associated with your visit and the disappointment this caused. We will share your comments appropriately as we strive to improve our guest's experience. We are grateful for your feedback and look forward to welcoming you back again.Best Regards,ZachGuest Experience Team

Dear Emily, Thank you for the outstanding review. We couldn't be more pleased that you had a relaxing stay and that you enjoyed the comforts of your room and the beautiful views of Niagara Falls. Thank you for choosing to stay with us at the Sheraton Fallsview Hotel; we look forward to hosting you again soon.Best Regards,ZachGuest Experience Team

Dear Ashley, Thank you for choosing to stay with us and sharing your review. We are sorry for the difficulties you faced with the elevators and the inconvenience this caused. We appreciate your patience, and we will address this appropriately. Our goal is to provide comfortable and relaxing accommodations to all our guests; therefore, we apologize for the issues you had with the room you were allotted. Please know our front desk is available around the clock to make your stay as seamless as possible. We also regret the difficulties you faced at the pool, and we can understand the frustration this caused. That said, we are glad to read that our clean accommodations and attentive associates made a better impression. We are grateful for your valuable feedback and hope you will revisit us for a more exceptional experience.Best Regards,ZachGuest Experience Team

Dear Tracey, Thank you for choosing to stay with us at the Sheraton Fallsview Hotel and sharing your fantastic feedback. We are delighted to know that you had an excellent stay with us and that the service provided by our associates, Tatyana and George, made it a memorable visit. We appreciate you mentioning that you enjoyed the various amenities of your guestroom, and we are also thrilled to know that you could take advantage of our delicious onsite restaurant, Mosimo. It was a pleasure to host your visit, and we look forward to welcoming you back soon.Best Regards,ZachGuest Experience Team

Dear Hira, Thank you for the wonderful review of your recent stay at the Sheraton Fallsview Hotel. We are pleased you found our location near Niagara Falls and Clifton Hill perfect for your plans, and we also appreciate you mentioning our courteous associates. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Best Regards,ZachGuest Experience Team

Dear Richard, Thank you for the fantastic review of the Sheraton Fallsview Hotel. We're delighted to have provided you with a memorable visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.Best Regards,ZachGuest Experience Team

Dear Carl, Thank you for your excellent review of the Sheraton Fallsview Hotel. We are thrilled to know you were pleased with our courteous associates and well-appointed accommodations featuring spectacular views. We hope to see you again soon and wish you all the best with your travels. Best Regards,Zach,Guest Experience Team

Dear Matt, Thank you for choosing to stay with us and sharing your feedback. We regret your disappointment with the parking charges, and we can understand the frustration this caused. We would like to share that these fees are listed on all our websites and are competitively priced. We are sorry if this was not adequately communicated to you, and we will address this appropriately. We are grateful for your feedback and hope you will revisit us for a more gratifying experience.Best Regards,ZachGuest Experience Team

Dear Natasha, Thank you for choosing to stay with us at the Sheraton Fallsview Hotel and sharing your review with fellow travelers. e are delighted to know that our location was perfect for your travel plans and that our convenient parking enhanced your time with us. We also appreciate you mentioning the exceptional service you received from our associate, Dave, and we will gladly share your compliments with them. It was a pleasure to host your visit, and we look forward to welcoming you back soon.Best Regards,ZachGuest Experience Team

Dear Aaron, Thank you for choosing to stay with us at the Sheraton Fallsview Hotel. We are glad to know you overall had a pleasant stay and that our fantastic views, along with the convenient location, enhanced your time with us. That said, we regret not meeting all of your expectations and the disappointment this caused. We care about the satisfaction of our guests; therefore, we appreciate you letting us know what we can do to make your next stay perfect. We will share your comments appropriately as we strive to improve our guest's experience. We are grateful for your feedback and look forward to welcoming you again.Best Regards,ZachGuest Experience Team

Dear Madyson, Thank you for the outstanding review. We couldn't be more pleased that you had a relaxing stay and that you enjoyed the comforts of your room and the beautiful views of Niagara Falls. Thank you for choosing to stay with us at the Sheraton Fallsview Hotel; we look forward to hosting you again soon.Best Regards,ZachGuest Experience Team

Dear Amy, Thank you for choosing to stay with us and sharing your review. We regret the noise issues that impacted your time with us, and we can understand the frustration this caused. We understand the importance of providing our guests with a peaceful and comfortable environment, and we regret falling short in this regard. We take noise concerns seriously and would like to let you know for future visits; our front desk is available around the clock to help make you as comfortable as possible. Your feedback is valuable to us as we continuously strive to improve the experience of our guests. Furthermore, we regret not meeting all of your expectations regarding breakfast, and we will share your comments with our food and beverages team to see where we can improve. We are also sorry if our elevator service was delayed during your visit. At times of high occupancy, our other guests loading or unloading luggage can cause some interruption. We appreciate your patience and apologize for the inconvenience this caused. We are grateful for your valuable feedback and hope you will revisit us for the seamless experience that you should always expect from us.Best Regards,ZachGuest Experience Team

Dear Aeme, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Sheraton Fallsview Hotel. We look forward to welcoming you back on your next visit.Best Regards,ZachGuest Experience Team

Dear Leeann, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Sheraton Fallsview Hotel; we hope to see you again soon.  Best Regards,ZachGuest Experience Team

Dear Gregory, Thank you for staying at Sheraton Fallsview Hotel and for your generous rating. We love reading comments like yours, as our goal is to ensure an excellent and memorable experience for every guest. We appreciate you sharing your feedback, and we look forward to seeing you again soon.Best Regards,ZachGuest Experience Team

Dear Tisha, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Sheraton Fallsview Hotel. We look forward to welcoming you back on your next visit.Best Regards,ZachGuest Experience Team

Dear James, Thank you for the outstanding review! We couldn't be more pleased that you had a relaxing stay and that you enjoyed the comforts of your room and the beautiful views of Niagara Falls. We also appreciate you letting us know our associates went over and above in handling your requests. Thank you again for recommending the Sheraton Fallsview Hotel to future guests, and we love knowing you will return soon.Best Regards,ZachGuest Experience Team

Dear Peng, Thank you for choosing Sheraton Fallsview Hotel and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards,ZachGuest Experience Team

Dear Deyka, Thank you for choosing our hotel and taking the time to provide feedback. The security of our guests is of utmost importance; therefore, we are sorry for the inconvenience you experienced during your stay. We are also sorry for not meeting your expectations with regard to our restaurant hours, and we will share your comments appropriately. On a positive note, we are glad that you liked our location. We encourage you to try us again in the future as we are confident you will enjoy the exceptional experience we are known for providing.Best Regards,ZachGuest Experience Team

Dear Hugh, We are delighted we exceeded your expectations for an outstanding stay at the Sheraton Fallsview Hotel, one of the most adored Niagara Falls hotels for visitors from around the world. It was our pleasure having you as our guest, and we look forward to seeing you on your next trip to the area.Best Regards,ZachGuest Experience Team

Dear Germel, Thank you for the outstanding review. We couldn't be more pleased that you had a relaxing stay and that you enjoyed the comforts of your room and the beautiful views of Niagara Falls. We appreciate you choosing to stay with us at the Sheraton Fallsview Hotel; we look forward to hosting you again soon.Best Regards,ZachGuest Experience Team

Dear Kyle, Thank you for sharing your feedback about your stay. We are disappointed to read your review and apologize for the unpleasant experience during your stay. We take these concerns very seriously, and what you experienced is not a normal occurrence at our hotel. We will discuss this with our housekeeping team to ensure oversights such as this do not happen again. Please also accept our apologies for the frustrations you experienced due to not receiving the room you booked. We try to make every effort to provide the accommodations requested based on availability; therefore, we regret not meeting your expectations. We would like to regain your trust, and we hope you will give us that chance in the future.Best Regards,ZachGuest Experience Team

Dear Salvatore, Thank you for the wonderful rating for Sheraton Fallsview Hotel. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.Best Regards,ZachGuest Experience Team

Dear Jim, Thank you for choosing to stay with us at Sheraton Fallsview Hotel. We are glad to know you overall had a pleasant stay and that our warm check-in amde an excellent first impression. We also appreciate you mentioning our convenient location and well-appointed accommodations. That said, we want our guests to have a comfortable stay and to get a restful night’s sleep, so we are sorry that you found your pillows to be uncomfortable. Our front desk is always available and happy to make you as comfortable as possible. We continually work to improve our accommodations, and we appreciate you sharing your comments. We are grateful for your patience and look forward to welcoming you again.Best Regards,ZachGuest Experience Team

Dear Linda, Thank you for being our guest at the Sheraton Fallsview Hotel. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We can't wait to share your kind comments with them. We are also delighted to know that our fantastic views enhanced your time with us. We appreciate the review and look forward to having you as our guest again.Best Regards,ZachGuest Experience Team

Dear Paolo, Thank you for choosing to stay with us and for taking the time to evaluate your stay. We apologize for anything other than a perfect visit. Your experience is not representative of our usual performance, and we are disappointed for not meeting your expectations. We hope you will consider staying with us again, as we would love to provide you with the exceptional experience you deserve.Best Regards,ZachGuest Experience Team

Dear Roberta, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to the Sheraton Fallsview Hotel.Best Regards,ZachGuest Experience Team

Dear Sherlley, We appreciate your kind review of the Sheraton Fallsview Hotel and the amenities we offer our guests. We regret that you found our parking fee to be high. We review our pricing regularly to make sure that we are priced competitively. We are happy that you had a pleasant stay with us, and we certainly appreciate your business. We look forward to welcoming you back for another visit.Best Regards,Zach,Guest Experience Team

Dear Inna, Thank you for evaluating your stay at the Sheraton Fallsview Hotel. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with our thoughtful hospitality. We offer our guests a large selection of Fallsview Rooms, and each of our rooms features state-of-the-art technology, spacious bathrooms, and the most comfortable beds around! We appreciate your business and look forward to welcoming you and your family back soon for another enjoyable stay.Best Regards,Zach,Guest Experience Team

Dear Danielle, Thank you for taking the time to share your experience. Please accept our apologies for the cleanliness issues you encountered; we have shared your concerns with the appropriate individuals to be more efficient going ahead. We are also sorry that your sleep was disrupted by noise due to external factors. Your feedback allows us the opportunity to improve our guest experience continuously, and we genuinely appreciate you sharing it with us.  We are grateful for your patience, and we hope you will allow us another opportunity to provide you with the flawless, memorable visit you deserve.Best Regards,Zach,Guest Experience Team