Dear Keisuke, Thank you for posting an amazing review regarding your recent stay with us. We are so pleased to know that you had a wonderful stay, and our friendly customer service and comfortable guestroom met your expectations. We appreciate your feedback and hope to host you again soon. All the very best! Thanks & regards, Chris, Guest Services, Country Inn & Suites Niagara Falls

Hello Yoshiaki,Thank you for the high score of our property. We hope to see you again soon. All the best from our family to yours!

Dear Jenny, Thank you for being our guest at Country Inn & Suites Niagara Falls and for sharing your concerns with us. We are pleased to know that you had an enjoyable stay. We appreciate you sharing your concerns for the safety of the area and the parking charge. As most of the hotels in Niagara Falls, we charge a fee for parking and our upper management reviews it regularly to ensure it's competitively priced vs. other hotels in the area. We'd appreciate your understanding and patience in this regard. Again our sincere thanks for your feedback and support. We look forward to welcoming you back to our property on your next visit to Niagara Falls. Until then our best wishes! Thanks & regards, Guest Services

Hello Shilpi,Thank you for choosing our hotel for your recent visit. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless visit; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.RegardsGuest Services

Hello Shamik,Thank you for your review. We are pleased you enjoyed our convenient location and the decent rooms at the property. However, we apologize for the breakfast was limited during your time with us. Your comments will be conveyed to our team to ensure a better outcome going forward. We are grateful for the feedback. We hope you will consider us whenever you return to the area in the future.RegardsGuest Services

Hello Marco,Thank you for your fantastic rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Country Inn and Suites.RegardsGuest Services

Dear Paul, Thank you for staying with us and for your awesome review. We are delighted to know that you had a wonderful experience with us. We appreciate your feedback and support, and look forward to hosting you again soon. Thanks & regards, Guest Services

Dear Kirti, Thank you for being our guest at Country Inn & Suites Niagara Falls. We are pleased to know that you enjoyed your overall stay with us. We appreciate your feedback and support, and look forward to having the pleasure of hosting you again soon! Our best wishes! Thanks & regards, Guest Services

Hello Harjit,Thank you for choosing the Country Inn and Suites. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.RegardsGuest Services

Hello Nancy,Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your visit was nothing short of exceptional. It was a pleasure having you at the Country Inn and Suites and we look forward to welcoming you back soon.RegardsGuest Services

Dear Kristian, Thank you for being our guest at Country Inn & Suites Niagara Falls. We are pleased to know that you enjoyed your time with us and liked our cleanliness and complimentary breakfast in particular. We appreciate your business and support, and look forward to welcoming you back to our property on your next visit to Niagara Falls. All the very best! Thanks & regards, Guest Services

Dear Helen, Thank you for taking the time to write us a detailed feedback. We are pleased to know that you had a great stay, and our complimentary breakfast, friendly customer service, adequate room amenities and complimentary cookies all made your stay enjoyable. We are very sorry for the smell in the pool area and will for sure share it with our maintenance team to ensure a similar situation does not occur again. We appreciate your feedback and will be using it to finetune our operations as we hope that upon your next visit we can make it perfect. Until then our best wishes to you and your family. Thanks & regards, Guest Services

Dear Keaton, Thank you for taking the time to write us a great review. We are thrilled to know that you had a wonderful stay and were most impressed with our convenient location, quiet environment, and outstanding customer service. We appreciate your business and support, and look forward to having the pleasure of hosting you again soon. Thanks & regards, Guest Services

Dear Reginald, Thank you for choosing to stay with us and for your amazing review. We are delighted to know that you had a wonderful stay and enjoyed our amenities and services. We appreciate your business and support, and look forward to hosting you again soon. Thanks & regards, Guest Services

Dear Nelsa, Thank you for choosing to stay with us and for your overall positive review. While we are pleased to know that you enjoyed your overall stay, we regret not meeting all your expectations. We hope to continue to provide great experiences for you going forward. If you have any additional comments or ideas to help us improve our guest experience, please don't hesitate to contact us. We appreciate your feedback and will continue to work diligently to finetune our operations in the hope that upon your next visit we can provide you with an exceptional experience. All the very best! Thanks & regards, Guest Services

Dear Jacques, Thank you for spending time with us and for writing us a great review. We are delighted to know that you had a wonderful stay and enjoyed our convenient location in particular. We appreciate your feedback and support, and look forward to hosting you again soon. Our best wishes! Thanks & regards, Guest Services

Dear Ragab, Thank you for choosing to stay with us and for your great review. We are happy to know that you had a wonderful time with us. We appreciate your feedback and support, and look forward to hosting you again soon. Until then our best wishes! Thanks & regards, Guest Services

Dear Arash, Thank you for spending time with us and for your wonderful review. We are happy to know that you had an enjoyable time with us. We appreciate your feedback and support, and look forward to hosting you again soon. Thanks & regards, Guest Services

Dear Harshdeep, On behalf of our entire staff at Country Inn & Suites by Radisson, Niagara Falls, we apologize for the concerns you shared about your experience at this hotel. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we may have missed the mark this time. Our sincere apologies. We appreciate your feedback and will certainly share it with our appropriate departments for improvement actions. We do hope for an opportunity to welcome you back and host you properly during a future visit. Thanks & regards, Guest Services

Dear Andrea, Our pleasure hosting you and your family during your recent visit to Niagara Falls. We are delighted to know that you had a wonderful stay and were most impressed with our friendly customer service, clean property, and excellent breakfast. We appreciate your feedback and support, and look forward to welcoming you back soon again for another memorable experience. Until then our best wishes to you and your family. Sincerely, Guest Services

Dear Dongmei, Thank you for choosing to stay with us and for your great review. We are happy to know that you enjoyed your time with us. We appreciate your feedback and support, and look forward to welcoming you back soon again for another wonderful experience! Our best wishes! Thanks & regards, Guest Services

Dear Dien, We appreciate your repeat business and thank you sincerely for choosing Country Inn & Suites as your Niagara Falls accommodation choice. We are pleased to know that you had a wonderful time with us and enjoyed our complimentary cookies. We are sorry to hear that you have difficulty contacting Expedia customer service. If we can be of any assistance, please don't hesitate to contact us. We appreciate your awesome feedback, and look forward to hosting you again soon. All our best wishes! Thanks & regards, Guest Services

Dear Bishop Delroy, Our pleasure hosting you during your recent stay. We are delighted to know that you and your wife enjoyed your time with us. We appreciate your feedback and support, and look forward to welcoming your family to our hotel on your next visit to Niagara Falls. Until then our best wishes! Thanks & regards, Guest Services

Dear Karly, Thank you for choosing to stay with us and for your great review. We are happy to know that you had a wonderful time with us. We appreciate your feedback and support, and hope to see you again soon. Until then our best wishes! Thanks & regards, Guest Services

Dear Dana, Thank you for being our guest at Country Inn & Suites and for your good review. We are pleased to know that you enjoyed your time with us. We appreciate your feedback and support, and look forward to hosting you again soon. Thanks & regards, Guest Services

Dear Naaman, Thank you for being our guest at Country Inn & Suites Niagara Falls. We are happy to know that you had a wonderful stay and enjoyed our convenient location in particular. We appreciate your feedback and support, and look forward to having the pleasure of hosting you again soon. Until then our best wishes! Thanks & regards, Guest Services

Dear Shamaila, Thank you for being our guest at Country Inn & Suites Niagara Falls and for writing us an awesome review. We are happy to know that you had a wonderful stay and enjoyed in particular our comfortable beds. We appreciate your feedback and support, and hope to see you again soon. Our best wishes to you and your family. Sincerely, Guest Services

Dear Lori, We are sorry to hear that you had intended to cancel your reservation due to a family emergency. However, it shows on Expedia that your reservation was not cancelled so we kept the room for you and marked it as a no-show. Also you booked a special rate with Expedia with the cancellation policy stating that "all cancellations are charged the full cost of stay". We understand your disappointment and suggest that going forward please feel free to contact the booking party or the hotel if you have any questions or your travel plan changes so we are informed and able to assist you as much as we can. We'd appreciate your understanding and do hope for an opportunity to host you during a future visit. Thanks & regards, Guest Services

Dear Maureen, Thank you for spending time with us and for writing us a great review. We are pleased to know that you had an enjoyable stay, and liked our convenient location close to the falls in particular. We appreciate your feedback and support, and look forward to seeing you again soon. Thanks & regards, Guest Services

Dear Arulnesan, Thank you for staying with us and for leaving us a high score. We are delighted to know that you had a wonderful experience with us. We appreciate your feedback and support, and look forward to hosting you again soon! Our best wishes! Thanks & regards, Guest Services

Dear Trina, Our pleasure to host you during your recent stay in Niagara Falls, and thank you for writing us an awesome review. We are delighted to know that you had a wonderful stay and enjoyed our convenient location in particular. We appreciate your feedback and support, and look forward to welcoming you back soon again for another memorable experience. Until then our best wishes! Thanks & regards, Guest Services

Hello Hazel,Thank you for the generous review. It is always gratifying to receive praise for exceeding expectations, and we are delighted the location, spacious rooms and the staff stood out. It was our pleasure to host you at the Country Inn and Suites; we hope to see you again soon.RegardsGuest Services

Dear Joel, thank you for taking the time to leave us a great review. We are happy to hear that you had a wonderful experience staying with us. We appreciate your feedback and will use it to finetune our operations in the hope that we can exceed your expectations on your future stays with us. Best Regards, Guest Services

Dear Calvin, Our pleasure to have you stay with us! We appreciate you taking the time to write us a review, and we are pleased to know that you enjoyed your time with us. As for parking, like most of the hotels in Niagara Falls we charge a fee for the optional service and our upper management reviews it regularly to ensure it's competitively priced. We'd appreciate your understanding and patience in this regard. We are grateful for your valuable feedback on the breakfast and will for sure share it with our breakfast team for improvement actions to better guest experience. Again our sincere thanks for your candid feedback. You take care. We look forward to hosting you again soon. Thanks & regards, Guest Services

Dear Rod, Thank you for sharing your feedback with us. While we are pleased to hear that you found our hotel nice and clean and the shower strong, we are saddened to know that the taxes and parking charges dampened your good experience with us. Taxes are government mandatory. Our parking charge is marked on Expedia website, and all the taxes and fees are listed during the booking process and is sent to each guest via Expedia Message Center after each reservation is created. We'd appreciate your understanding and suggest in the future feel free to contact us before arrival so we can better assist you with any questions or concerns. Thanks & regards, Guest Services

Dear Lori, Thank you for staying with us and for your great review. We are pleased to know that you enjoyed your time with us. We appreciate your feedback and support, and look forward to hosting you again soon. All the very best! Thanks & regards, Guest Services

Dear Viviana, Thank you for staying with us and for your suggestion for the breakfast. We are happy to hear that you had a great stay and found our staff friendly. We appreciate your suggestion and will for sure share it with our breakfast team to improve the quality and variety of the food options. Again thank you for your valuable inputs. We look forward to hosting you again soon. All the very best! Thanks & regards, Guest Services

Dear Kristen, Thank you for staying with us and for writing us a candid review. While we are pleased to know that your overall stay was satisfactory, and you enjoyed our convenient location close to the falls, we are sorry for the concerns you shared about our breakfast and the room condition. We appreciate your feedback and will be sharing it with our upper management and appropriate departments for improvement actions to better guest experience. Again our sincere thanks for your informative inputs. We hope to continue to provide great experiences for you, and look forward to welcoming you back for a much-improved experience during a future visit. Thanks & regards, Guest Services

Dear Randy, Thank you for staying with us and for your great review. We are happy to know that you had a wonderful stay and enjoyed our amenities and services. We appreciate your business and support, and look forward to hosting you again soon. Thanks & regards, Guest Services

Dear Danny, Thank you for choosing to stay with us and for your good review. We are pleased to hear that you enjoyed your time with us. We appreciate your business and support, and hope to see you again soon. Our best wishes! Thanks & regards, Guest Services

Dear Dale, Thank you for staying with us and for your good review. We are pleased to know that you had an enjoyable stay, and liked our convenient location within walking distance to all the major attractions in Niagara Falls. We appreciate your feedback and support, and hope to have the pleasure to host you again soon. Our best wishes! Thanks & regards, Guest Services

Dear Abhishek, Thank you for choosing to stay with us and for sharing your great review. We are delighted to know that you had a wonderful experience with us. We appreciate your business and support, and look forward to hosting you again soon. Until then our best wishes! Thanks & regards, Guest Services

Hello Ray,Thank you for making Country Inn and Suites a part of your travel plans. We appreciate your kind rating and hope you had an overall pleasant visit with us. However, we regret your disappointment with our parking fee. Please know we review our pricing regularly to make sure that we are priced competitively. We value your feedback and would love to see you again on your future visit to the area.RegardsGuest Services

Dear Walid, Thank you for posting a good score regarding your recent stay. We are pleased to know that you enjoyed your time with us. We appreciate your feedback and look forward to welcoming you back soon again for another wonderful experience. Our best wishes! Thanks & regards, Guest Services

Hello Carolyn,Thank you for your review. The safety and well-being of our staff and guests are of utmost importance to us, and any form of aggression or cursive language is completely condoned. We take this matter very seriously, and we have already initiated a thorough investigation into the incident. If you would like to discuss this matter further feel free to reach the hotel directly. We apologize for any distress and discomfort this incident may have caused and we remain committed to providing a safe and welcoming environment for all our patrons.RegardsGuest Services

Hello Aileen,Thank you for making Country Inn and Suites your home away from home. We are glad our associates exceeded your expectations and that you were pleased with our services making us the best hotel for families and groups. It was a pleasure having you, and we look forward to your future visit.RegardsGuest Services

Hello Tenzin,Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We are grateful for your patience and would welcome another opportunity to show you our outstanding hospitality.RegardsGuest Services

Hello Tapan,Thank you for letting us know your visit to Country Inn and Suites Niagara Falls was perfect in every way. We appreciate you being our guest and look forward to welcoming you again soon.RegardsGuest Services

Dear Randall, Thank you for staying with us and for your good review. We are happy to know that you enjoyed your overall stay with us. We appreciate your feedback and support, and look forward to hosting you again soon. All the very best! Thanks & regards, Guest Services

Hello Domingos,Thank you for being our guest at Country Inn and Suites and for your generous comments. We are glad to know that your stay was perfect in every way and that our location worked well for you as it was close to all Niagara Falls has to offer. We appreciate your business, and we look forward to seeing you again soon.RegardsGuest Services