Standard Studio #9 | Iron/ironing board, bed sheets
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Reviews of Studio Plus

3 out of 5
Studio Plus
38 W 31st Street, New York, NY

Reviews

7.0

Good

Rating 10 - Excellent. 31 out of 150 reviews" "
Rating 8 - Good. 49 out of 150 reviews" "
Rating 6 - Okay. 37 out of 150 reviews" "
Rating 4 - Poor. 18 out of 150 reviews" "
Rating 2 - Terrible. 15 out of 150 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
HE PRICE IS RIGHT
IF PRICE IS YOUR OBJECT, THIS PLACE IS PERFECT NO HOUSEKEEPING, LIMITED TELEVISION, NO PHONE, JUST THE BEAR NECESSITIES. GOOD LOCATION IN MIDTOWN
Stayed 2 nights in Jul 2020

10/10 Excellent

Patricia, New York

Business traveler
Liked: Cleanliness, amenities
Studio Plus has been a life saver for me! During the Pandemic I needed a place with all amenities and studio plus met my needs plus some! I was able to quarantine here in comfort. I highly recommend!
Stayed 5 nights in May 2020

8/10 Good

Scott

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020

10/10 Excellent

Nancy, Meredith NH

Business traveler
It was bare basics, which is all I need really, but a few niceties could make it really special. Also, the picture is deceiving...my room was way tinier with no windows...
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
The properties location was fantastic. Walking distance to many attractions and places of interest. Unfortunately it was the noisiest property I have ever stayed in. This studio was right next to steps that connected two buildings and whenever anyone used the steps it sounded like elephants stomping in the hallway. Studio plus staff didn’t seem to interested in finding alternate rooms given we were there for more than a week. It’s shame as location was great but ten nights with little sleep wasn’t pleasant
Stayed 10 nights in Jan 2020

4/10 Poor

Anna, Athens

Traveled with family
Liked the location. Windows to the skylight thus no natural light. Hope that towels were washed with some type of a detergent cause they didn't smell like it. Really hard to control the water temperature in the bath tub. There was a steep stair with a door at the top (after the elevator to the 4th floor) really hard to go down or climb up with luggage. Ventilation in the corridors very poor, it was like getting in the kitchen of a restaurant some days.
Stayed 6 nights in Jan 2020

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Staff & service, amenities
Property was ok for the money we paid Check in time 4 pm terrible time!! People fly from all over the world into New York at all times of the day and the last thing they want is having to pay to have their luggage stored while waiting to get a key to their room.
Stayed 5 nights in Dec 2019

6/10 Okay

Kevin

Disliked: Cleanliness
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveler

Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, amenities
it was cozy and perfect location to everything. only thing that wasnt good about this place was they control the heat for the whole building i couldnt turn it down or off when it was too hot in the room
Stayed 2 nights in Nov 2019

6/10 Okay

Carina

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Nov 2019

10/10 Excellent

Benjamin

Stayed 3 nights in Nov 2019

6/10 Okay

Vicky

Traveled with group
Disliked: Property conditions & facilities
Excellent location very comfortable bed otherwise basic but functional for a city break.
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveler

Disliked: Amenities
This property is more like a hostel than a hotel. A younger clientele, like the soccer team I saw checking in would probably like it fine. I however, being of an older woman, did not. I do not think a minimum of words for this review is appropriate, and NOT necessary.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
The location was extremely walkable. However, I was not expecting an entire building of random sublets. I thought it was going to be of a B&B or hotel feel.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
I liked the location, within walking distance of many things. It was very quiet considering that it was in the city. The air conditioner was great. There was a great wave in the city so it was a blessing whenever we returned to the room. Plenty of hot water too. I did not like the view from the room. It face a boring courtyard. Then again.what can one expectfrom a cheap price in the city?
Stayed 2 nights in Jul 2019

8/10 Good

Noel, Washington DC

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
DISLIKES: The Check-In time is late in the day. Couch and other things are very old.
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveler

Stayed 5 nights in Jun 2019

8/10 Good

Suleiman

Liked: Cleanliness, property conditions & facilities, room comfort
I enjoyed my stay - everything seemed to work very well.
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

6/10 Okay

Alex

Liked: Room comfort
Disliked: Property conditions & facilities
Good but.. no parking. There was roaches.
Stayed 2 nights in May 2019

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Wow.. just stay away from this place. Not sure how they don't know about bleach... The bathroom was disgusting... Black mold everywhere. Centipede crawling around. Drain flies. No place to put your soap. Thankfully a shoe place next door so I could buy 5 dollar flip flops to wear as I showered. The floors were dirty. The doors were dirty. Just plain awful. The duvet cover smelled like body odor.. NOTHING like the pictures and your window looks into the center of the building.. a long drop down other peoples windows and a wall. If you get room 1006 run...
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The apartment was as advertised, clean and very spacious for NYC. We stayed for four days as a group of 5 for a bachelorette. Although it was in the heart of Midtown we didn’t find it too noisy in the evenings when trying to sleep. Check in was kind of a nightmare. Studio Plus is located in the back of building past another check in desk. There is no signage that says this. The staff at Studio Plus were nice enough but seemed unorganized and unprofessional. We arrived early, our room wasn’t ready, they instructed us to just leave our bags with them. There was no locked room or typical hotel check in. It was a small room that was being used as an office and we were very uncomfortable leaving our belongings. The gentlemen did not take our name or tag anything just simply left our bags sitting in this office with no guarantee they would be attended. Fortunately nothing was taken but it was a very uneasy feeling. Pros: Spacious Clean Location Accommodates 5 comfortably 2 showers Cons: Water takes a significant time to heat up in shower. Very low ceilings in the two upstairs bedrooms. Reception/check-in experience not great.
Stayed 3 nights in Apr 2019

4/10 Poor

Verified traveler

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Better price than comps but cleanliness is very very disappointing.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2019

8/10 Good

James, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location
Location is perfect, but it's abit of a squeeze for 5.
Stayed 8 nights in Apr 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
This place was ok. We had to listen to pipes or something of the nature bang up against the building at night. Really annoying. We thought it might be water pipes to the building, but never really figured it out. We were trying to save a little money compared to the hotels in the area, but we will definitely stay at a hotel next time.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Stayed 4 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great stay as a whole
Great located, Studio plus provided us a clean studio. One really bad point : the noise of the heating almost all night long...
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Overall, it's a decent property. We didn't try using the kitchen, but it was in good condition. The biggest problem was only having one key for a room with multiple people, and we weren't allowed to leave the key at the front desk when leaving. If we were ever split up (which we were frequently) we had to arrange a meeting point to exchange the key.
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Tv didn’t work. Easy to get to places. Maybe not charge for storing luggage.
Stayed 2 nights in Dec 2018

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The most awful, filthy smelly place. Very false adevertising nothing like the pictures on this site! No hot water had to run the taps 40 mins first. Baking hot unable to adjust heating or open window as kept sliding down. Doors all bashed in with filthy scratched paint work. Garbage bins right across from apartment door. Not spacious as appears on images crammed in like a sardine! Very noisy. That awful i actually sat and cried and thought i was in a scene from boys in the hood. I was actually frightened of opening the door. I was out everyday before 8am and back last thing as i simply could not stand the smell heat or filth in that god forsaken place! Never ever again!
Stayed 6 nights in Nov 2018

2/10 Terrible

Verified traveler

Stayed 4 nights in Dec 2018

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
We weren't allowed to get our room until exactly 4pm, the toilet handle kept falling off, the counters were taped together. Could not contact anyone because the only had certain hours and when you are travelling you aren't in the hotel at those hours. When checking out I waited in the office for about 5-8 ins before I got served because no one was there.
Stayed 4 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Rosemary, Danbury,Ct

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that the furniture was not wood. I didn’t worry about bedbugs. Location was great for walking everywhere.. Never felt unsafe and I am 74 years old.
Stayed 3 nights in Oct 2018

10/10 Excellent

Jessy, Montclair, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed my stay here. The staff were exceptional. The room had everything we needed and more. A lot of little home appliances that way you could eat in and save money on food. The beds and blankets were really comfortable as well. Definitely recommend this place.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Great Location
Location is great, room was great. We stayed in room #15 so cannot comment on any of the other rooms. Corner room which was spacious with large windows all around. The bathroom needs to be updated, it was okay but could have been cleaner. The bedding also didn’t smell clean to us, we all noticed it seemed to feel slightly damp as well. As this room is on a very busy corner, with single glazed windows, it can get very noisy, even at night. WiFi was good. TV didn’t work, no signal.
Stayed 4 nights in Sep 2018

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Very basic hotel
Well, you get what you pay for I guess. The room was clean and the hotel is in a great location, but the service was very low quality. A few reasons why I think the service wasn't good: 1. No real hotel lobby - there's an office that opens at 9am so if you need to speak to someone before then, you can't. 2. They make you pay $5 for each bag if you want to leave your luggage after checking out (if you have a later flight like we did). 3. Only one elevator worked.
Stayed 2 nights in Sep 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Gen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This apartment is in a great location, close to the Empire State Building. They were very friendly and were happy to give us clean towels halfway through the week we stayed there. I’d definitely stay here again!
Stayed 7 nights in Sep 2018

6/10 Okay

Lisa, Indiana

Disliked: Room comfort
It works for short time
Upon arrival, we were concerned about what we'd gotten into. We drug our luggage from Penn Station, and walked into a scary, kind of yucky hallway, and the security guard pointed us to the office of Studio Plus. We were able to check in then, and our room was ready about 20 minutes later. It's very much bare bones! Each of us got 1 bath towel, 1 hand towel (no washcloth), and 1 pillow on the bed. The room air conditioner barely kept up. But, then, it was 90+ degrees when we were there. Refrigerator and freezer got much use, and only 1 burner of the stove worked. That was all we needed, though. Hallways are kinda creepy, as is the elevator. If you're only staying a day or 2, it works. I would not want to spend a week there, though!
Stayed 2 nights in Aug 2018

6/10 Okay

Robin

Average.
Very close to Penn Station, old but our small room had been re-furnished, and clean. No outlook, just into a vacant space.
Stayed 3 nights in Aug 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2018

8/10 Good

ryan

Liked: Cleanliness, room comfort
Review
Room was perfect for my trip, went with a friend, located in midtown close to a lot of great tourist attractions and price was right
Stayed 3 nights in Aug 2018