Dear Masaki, We deeply apologize for this inconveniences you experienced as we clearly did not meet your expectations. I have shared your feedback with our teams as we strive to better serve our guests. Please accept our sincerest apologies as we try to Make it Right.

We are saddened to hear we fell short of meeting your expectations. We will certainly share your feedback with our teams as we strive to better service our guests. Thank you for your choosing the New York Hilton Midtown!

Dear Hiroshi,Thank you for sharing your concerns with us. We sincerely apologize for the inconvenience caused by our elevators, and are working to resolve the issue. Your comments are appreciated and we hope for an opportunity to make your next visit a better one.Sincerely,New York Hilton Midtown Team

We are delighted to see we met your expectations! We will certainly share your feedback with our teams. Thank you for choosing the New York Hilton Midtown and Happy New Year!!!

We are delighted to see we met your expectations Nanae! We will certainly share your feedback with our teams. Thank you for choosing the New York Hilton Midtown!

Dear Yasutaka,We sincerely appreciate your glowing review of New York Hilton Midtown! Thanks for the kind words about our convenient location. It was a pleasure hosting you, and we can't wait until your next visit.Sincerely,New York Hilton Midtown Team

Dear Masato,With our perfect location, right in the heart of the city, there is no better choice than New York Hilton Midtown! We hope you had a great time out and about, and hopefully, our accommodations made for the perfect respite after your adventures. Please join us again when you return to the Big Apple!Sincerely,New York Hilton Midtown Team

Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with a wonderful experience, and we offer our sincere apologies if we fell short of expectations during your visit. Your comments have been noted and will be kept in consideration moving forward. We appreciate your feedback and wish you safe travels ahead.Sincerely,New York Hilton Midtown Team

We are saddened to see we did not meet your expectations. We will certainly share your rating with our teams as we strive to better service our guests. Thank you for choosing the New York Hilton Midtown!

Thank you for your comments. We are sorry to hear that your stay was not perfect. Please know that our team is always willing to address any concerns brought ot our attention, and we hope for another chance to impress you in the future.

We are happy to see we met your expectations during your stay with us. We will certainly share your rating with our team as we continue to improve the service experience to our guests. Thank you for choosing the New York Hilton Midtown!

Thank you for staying with us. Please know there is always a member of our team available to assist you with any issues you may encounter, and we are sorry for any inconvenience caused. We wish you pleasant future travels. Sincerely,New York Hilton Midtown Team

Dear Kikuko,It was an honor to host you at New York Hilton Midtown. We're pleased you enjoyed our desirable Midtown location, providing easy access to attractions like the Museum of Modern Art and Central Park. Although it's unfortunate you had hoped for an in-room coffeemaker, our team would be happy to recommend a nearby coffee shop just a short stroll away. Thank you for being our guest, and we hope to welcome you back. Sincerely,New York Hilton Midtown Team

Dear Kikuko,Thank you for choosing New York Hilton Midtown! We're glad you enjoyed your visit, and we invite you to stay with us again the next time you're in the area.Sincerely,New York Hilton Midtown Team

Dear Kikuko,We're delighted you enjoyed your stay at New York Hilton Midtown! Thank you for your kind words. Please come see us again soon.Sincerely,New York Hilton Midtown Team

We are happy to see we met your expectations during your stay with us. We will certainly share your rating with our team as we continue to improve the service experience to our guests. Thank you for choosing the New York Hilton Midtown!

We are sorry to see we did not meet your expectations. We will share your score with our teams as we refine our service execution for our future guests. We apologize for any inconvenience you experienced with your stay with us.

We are delighted in receiving your score and feedback! We strive to deliver the best experience for our guests and will be sure to share your rating with our team.

Dear Hiroya,Thank you for taking the time to let us know about your visit. We hope you found our location convenient for enjoying the city and liked our friendly staff. Please know our guest feedback is very important to us and we will be speaking with our maintenance team regarding your concerns with the hot water, we want to ensure every guest has a relaxing stay. We hope you will allow us another opportunity to host you in the future, we want to meet and exceed your expectations.Sincerely,New York Hilton Midtown Team

Thank you for sharing your input with us. We are happy to hear that you appreciated our central location from which to explore NYC. We price our amenities competitively, and we always strive to deliver the full value that our guests expect. Happy travels to you, and we hope to see you again in the future! Sincerely, New York Hilton Midtown Team

We sincerely apologize for any inconveniences you experienced during your stay with us and are saddened that we did not meet your expectations. We will certainly share your feedback with our teams as we work hard to better serve our guests. We hope during your stay we were given the opportunity to make it right. Thank you for choosing the New York Hilton Midtown.

We sincerely apologize for any inconveniences you experienced during your stay with us and are saddened that we did not meet your expectations. We will certainly share your feedback with our teams as we work hard to better serve our guests. We hope during your stay we were given the opportunity to make it right. Thank you for choosing the New York Hilton Midtown.

Dear Lacey,Thank you for your review. We regret to learn of your experience and hope you accept our apologies for any disappointment regarding how your concerns were handled. What you have shared does not reflect our high standards, and we'll be sure to share your comments with the respective teams so this can be looked into. Although we undergo regular pest control procedures, we will conduct a complete evaluation to ensure that everything is as it should be. We'd be very grateful for the opportunity to change your perceptions on a future stay. In the meantime, please reach out to us again so we can do our best to be of the utmost assistance.Sincerely,New York Hilton Midtown Team

We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

Dear Hafsa, We deeply apologize for the inconvenience you experienced. We are saddened that we did not quite meet your expectations. We will certainly share your feedback with our teams as we strive to better serve our guests. Please accept our sincerest apologies and thank you for choosing the New York Hilton Midtown.

Dear Ayr Haru, We deeply apologize for any inconvenience you experienced. We are saddened that we did not quite meet your expectations. We will certainly share your feedback with our teams as we strive to better serve our guests. Please accept our sincerest apologies and thank you for choosing the New York Hilton Midtown.

Dear Dunia, We deeply apologize for any inconvenience you experienced. We are saddened that we did not quite meet your expectations. Unfortunately, there are security measures we must abide by for the safety of our guests. We will certainly share your feedback with our teams as we strive to better serve our guests. Please accept our sincerest apologies and thank you for choosing the New York Hilton Midtown.

Dear Hafsa, We deeply apologize for any inconvenience you experienced. We are saddened that we did not quite meet your expectations. We will certainly share your feedback with our teams as we strive to better serve our guests. Please accept our sincerest apologies and thank you for choosing the New York Hilton Midtown.

We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

Dear Larry, We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

We are delighted to hear we met your expectations, Patricia! We will certainly share your feedback with our teams. We are planning a renovation starting December next year (5-year plan) with a totally fresh new look. We hope to see you again in the future. Thank you for your choosing the New York Hilton Midtown!!!

We sincerely apologize for the inconveniences you experienced during your stay with us and hope our team had the opportunity to make it right. We will certainly share your feedback with our teams as we work hard to fix these issues for future guests. Unfortunately experiences with taxicab drivers are beyond our control. We hope you will reconsider and give the New York Hilton Midtown another opportunity in the future.

Dear Samantha, We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

We are so very sorry to read we did not quite meet your expectations. We will certainly share your feedback with our teams as we strive to better serve our guests. Thank you for your choosing the New York Hilton Midtown!

We are so very sorry about the check-in delay and will be sure to take this into consideration as we strive to better service our guests. We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

We are delighted to hear we are met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

We sincerely apologize for the inconveniences you experienced Dustin. We will work hard to fix these issues and share your review with our teams as we strive to better serve our guests. We will advise the Gift Shop owners as well.

We are saddened to hear we did not quite meet your expectations! We will certainly share your feedback with our teams as we strive to better serve our guests. Thank you for your choosing the New York Hilton Midtown!!

We are saddened to see we didn't quite meet your expectations. We will certainly share your feedback with our teams as we strive to better serve our guests. Thank you for your choosing the New York Hilton Midtown!

We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

We are saddened to hear we fell short of meeting your expectations. We will certainly share your feedback with our teams as we strive to better service our guests. Thank you for your choosing the New York Hilton Midtown!

Thank you for sharing these details of your experience with us. We will certainly share your feedback with our teams as we strive to better service our guests. Thank you for your choosing the New York Hilton Midtown!