Terrace/patio

Reviews of Hampton Inn New York - LaGuardia Airport

2.5 out of 5
Hampton Inn New York - LaGuardia Airport
102-40 Ditmars Blvd, East Elmhurst, NY

Reviews

8.4

Very Good

Rating 10 - Excellent. 538 out of 1000 reviews" "
Rating 8 - Good. 258 out of 1000 reviews" "
Rating 6 - Okay. 110 out of 1000 reviews" "
Rating 4 - Poor. 46 out of 1000 reviews" "
Rating 2 - Terrible. 48 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Average
Stayed 1 night in Apr 2024
Response from GM on May 7, 2024
Michael, thank you for taking the time to rate your recent visit. While we're pleased to know you had an overall pleasant stay, we do apologize for any areas in which we may have fallen short of your expectations. We hope you will give us another chance to provide you with a better experience the next time your travels bring you this way. Regards,Jim NorrisGeneral Manager

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk was amazing!! Thank you!
Stayed 1 night in May 2024

10/10 Excellent

Edward

Business traveler
Liked: Cleanliness, staff & service, amenities
Easy in easy out durn8ng work trips, great full breakfast options
Stayed 1 night in May 2024

6/10 Okay

Conrad

Liked: Cleanliness, staff & service, property conditions & facilities
We booked the room online through Expedia. Easy to do, easy to pay, efficient email confirmation. Checkin caught us a little off guard, had to whip out the credit card to cover the (refundable?) security fee. Wonder why it was not included when reserving the room… convenient location by the airport, actually no noise from planes! Complimentary breakfast was appreciated. Would stay again.
Stayed 1 night in Apr 2024
Response from GM on May 2, 2024
Conrad, thank you for taking the time to provide your feedback. We appreciate you sharing how much you enjoyed our convenient location and peaceful accommodations, yet we want to apologize for any surprise caused by our refundable security deposit. Due to the nature of our systems, this security deposit can not be attained at the time of booking which is why we ask for a separate card at check-in to cover this hold. We are grateful for your choice to stay with us, and we hope you will give us another chance to provide you another pleasant visit on your next trip to New York City.We look forward to welcoming you again!Best Regards, Jim NorrisGeneral Manager

10/10 Excellent

Benny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Apr 2024
Response from GM on May 1, 2024
Benny, thank you for the excellent review of your stay at Hampton Inn New York-LaGuardia Airport. We appreciate you pointing out our fantastic location! We are happy you enjoyed your time with us, and we look forward to welcoming you back for another outstanding experience!Best Regards, Jim NorrisGeneral Manager

10/10 Excellent

sylvia lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slept like a baby. Four pillows. Friendly staff. Just perfect.
Stayed 4 nights in Apr 2024
Response from GM on May 1, 2024
Sylvia, we appreciate you taking the time to share about your recent experience! It is a pleasure to know how much you enjoyed our comfortable beds in addition to our friendly hospitality. Thank you for choosing us, and we hope to have a chance to host you again in the future. Regards,Jim NorrisGeneral Manager

10/10 Excellent

Brian

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from GM on May 1, 2024
Brian, we are pleased knowing you enjoyed your recent stay at Hampton Inn New York-LaGuardia Airport. We sincerely appreciate your choice to stay with us and hope to have the pleasure of hosting your next visit to NYC! Regards,Jim NorrisGeneral Manager

6/10 Okay

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No refrigerator or microwave in room , breakfast was good, parking is limited
Stayed 1 night in Apr 2024
Response from GM on Apr 29, 2024
John, thank you for taking the time to share about your recent visit. While we're pleased to know you had an overall pleasant stay, we do apologize for any areas in which we may have fallen short of your expectations. We appreciate knowing how we can make your next stay better, and we hope you will give us another chance to provide you with the flawless stay you deserve. Regards,Jim NorrisGeneral Manager

10/10 Excellent

Nataly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Manager on Apr 27, 2024
Dear Nataly,On behalf of our team at Hampton Inn New York - LaGuardia Airport, thank you for taking the time to leave your rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Jim NorrisGeneral Manager

10/10 Excellent

J Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly
Stayed 1 night in Apr 2024
Response from Manager on Apr 19, 2024
Dear J Guadalupe,Thank you for reviewing your stay at Hampton Inn New York - LaGuardia Airport. We were delighted to read how much you enjoyed your stay with us, and we will be sure to share your wonderful comments with our staff. Our highest priority is making sure you have a comfortable and carefree visit, and we are happy we made that happen for you. It was our pleasure accommodating you, and we look forward to your next visit with us.Jim NorrisGeneral Manager

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from GM on Apr 18, 2024
Laurie, we are delighted knowing you thoroughly enjoyed your stay with us. Thank you for taking a moment to share your excellent rating! We appreciate your choice to stay with us and hope to welcome you back again soon!Jim NorrisGeneral Manager

10/10 Excellent

Juan, Flushing

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024
Response from Manager on Apr 13, 2024
Dear Juan,Thank you for the excellent rating! We always work hard to provide a high-quality experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at Hampton Inn New York - LaGuardia Airport. It was our pleasure accommodating you, and we look forward to your next visit with us.Jim NorrisGeneral Manager

10/10 Excellent

Rebecca

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around a nice stay. Better than anyother Hampton Inn that I have ever stayed.
Stayed 1 night in Apr 2024
Response from Manager on Apr 12, 2024
Dear Rebecca,We are delighted to read the review of your stay at Hampton Inn New York - LaGuardia Airport. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We strive to exceed our guests' expectations, and we are pleased that we accomplished this while you were here. It was a pleasure having you as our guest, and we hope to show you more of our inspiring hospitality the next time you are in the area.Jim NorrisGeneral Manager

10/10 Excellent

SONG

Liked: Staff & service, property conditions & facilities
GOOD
Stayed 2 nights in Apr 2024
Response from GM on Apr 11, 2024
Song, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We appreciate your choice to stay with us and hope to welcome you back again soon!Jim Norris General Manager

10/10 Excellent

robert

Stayed 1 night in Apr 2024
Response from GM on Apr 8, 2024
Robert, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We appreciate your choice to stay with us and hope to welcome you back again soon!Regards,Jim NorrisGeneral Manager

10/10 Excellent

Priscella

Stayed 1 night in Apr 2024
Response from Manager on Apr 26, 2024
Dear Priscella,Thank you for your recent stay at Hampton Inn New York - LaGuardia Airport and for posting such a generous rating. It is a pleasure to know that we exceeded your expectations. We believe our fresh accommodations, thoughtful hospitality, and convenience make us a great place to call home, and we are glad you agree. It was our pleasure accommodating you, and we look forward to your next visit with us.Jim NorrisGeneral Manager

8/10 Good

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Helped me out finding cheapest route.
Stayed 2 nights in Apr 2024
Response from GM on Apr 4, 2024
Thank you for staying at the Hampton Inn New York-LaGuardia Airport and sharing your kind remarks. We continually strive to provide our guests with the most memorable experience, and we will enjoy sharing your compliments with our staff. We hope you will consider us your home away from home every time you visit the area, and we look forward to seeing you again!Best Regards, Jim NorrisGeneral Manager

10/10 Excellent

Eduardo

Stayed 2 nights in Mar 2024
Response from General Manager on Apr 21, 2024
Dear Eduardo, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Hampton Inn New York - LaGuardia Airport. We look forward to your return and wish you all the best with your future travels.Jim NorrisGeneral Manager

8/10 Good

Geovanny

Stayed 2 nights in Mar 2024
Response from Manager on Apr 19, 2024
Dear Geovanny,We appreciate you taking the time to leave your kind rating for Hampton Inn New York - LaGuardia Airport. Your satisfaction is important to us; therefore, we are thrilled to have exceeded your expectations. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to our area.Jim NorrisGeneral Manager

10/10 Excellent

Gloria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great
Stayed 1 night in Feb 2024
Response from GM on Feb 27, 2024
Gloria, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We appreciate your choice to stay with us and hope to welcome you back again soon!Jim NorrisGeneral Manager

10/10 Excellent

Casey

Stayed 1 night in Feb 2024
Response from GM on Mar 21, 2024
Casey, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We appreciate your choice to stay with us and hope to welcome you back again soon!Best Regards,Jim NorrisGeneral Manager

8/10 Good

Donovan

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy and comfortable.
Stayed 1 night in Feb 2024
Response from Manager on Feb 17, 2024
Dear Donovan,Thank you for choosing the Hampton Inn New York - LaGuardia Airport for your recent stay and for sharing your experience. We realize we are a home away from home for many travelers, and our highest priority is making sure every guest has a relaxing experience in clean, comfortable accommodations. We are so glad we could make that happen for you. It was our pleasure hosting you, and we hope you will stay with us again whenever your travels bring you this way.Jim NorrisGeneral Manager

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport
Stayed 1 night in Feb 2024
Response from GM on Feb 5, 2024
Frank, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed our convenient proximity to LaGuardia Airport. We hope to welcome you back again soon!Jim NorrisGeneral Manager

10/10 Excellent

Cheryll

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a very easy and smooth reception. Personable and efficient personnel. On time shuttle service for the airport.
Stayed 1 night in Jan 2024
Response from GM on Feb 1, 2024
Cheryll, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed our friendly hospitality and convenient airport shuttle service. Thank you once more for being our guest; we hope to welcome you back again soon!Jim NorrisGeneral Manager

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More variety or selection of breakfast, a laundry room, also a stand or shelf with toiletries.
Stayed 2 nights in Jan 2024
Response from General Manager on Jan 29, 2024
Dear Anna,It is always encouraging to receive positive feedback from our guests, and we thank you for sharing your excellent rating. In addition, please know that your comments regarding our amenities have been shared with the appropriate individuals as a way to understand how we can continue to deliver outstanding experiences. Thank you for staying with us, and we hope you choose to create more great memories with us whenever your travels bring you back to New York.Jim Norris,General Manager

8/10 Good

JODI A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 3 nights in Jan 2024
Response from GM on Jan 28, 2024
Dear JODI A, We are incredibly pleased you enjoyed your stay at Hampton Inn New York - LaGuardia Airport, and had a memorable experience. It is always a pleasure to read reviews complimenting our service and hospitality. Thank you for being our guest. We hope to be your first choice every time you visit New York. Jim NorrisGeneral Manager

10/10 Excellent

Carol

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from GM on Jan 24, 2024
Carol, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We hope to welcome you back again soon!Jim NorrisGeneral Manager

10/10 Excellent

Mark Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jan 2024
Response from GM on Jan 21, 2024
Mark, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We hope to welcome you back again soon!Jim NorrisGeneral Manager

10/10 Excellent

Emilio

Stayed 1 night in Jan 2024
Response from GM on Jan 15, 2024
Emilio, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We hope to welcome you back again soon!Jim NorrisGeneral Manager

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from General Manager on Jan 9, 2024
Dear Juan,Seeing such a positive rating is always a delight as it tells us that we've succeeded in providing a rewarding experience. We appreciate your recognition and look forward to welcoming you back to Hampton Inn New York - LaGuardia Airport soon!Jim Norris,General Manager

4/10 Poor

Michael

Stayed 1 night in Jan 2024
Response from General Manager on Jan 8, 2024
Dear Michael,Thank you for leaving your rating. We never want to disappoint any of our guests, so we apologize for any concerns during your stay. Thank you for choosing us, and we hope you will visit again soon.Jim Norris,General Manager

10/10 Excellent

Antonio, Land O Lakes

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from General Manager on Jan 9, 2024
Dear Antonio,Thank you for taking the time to leave your rating. It is fantastic you enjoyed your time at Hampton Inn New York - LaGuardia Airportso much! We look forward to hosting you again soon for another great experience.Jim Norris,General Manager

10/10 Excellent

Navjot

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from General Manager on Jan 9, 2024
Dear Navjot,We are delighted with your rating. It's wonderful to know that you enjoyed so much about your time at Hampton Inn New York - LaGuardia Airport, and we look forward to welcoming you back for another excellent stay.Jim Norris,General Manager

10/10 Excellent

Natanael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really great she wasnt rude like pass experiences she was polite she was great with the checking in experience you giys need more fr9nt desk employee like her she was really great in customers service she had advice me to sighn up for the rewards so i can get a discount ob my parkibg price cause there was no free parking left ajd when that happens they have inside garages that they charge 30 dollars a night but if you become a member thtough their hotel they give u a 20 dollar discount plus is free to join so why not .
Stayed 1 night in Dec 2023
Response from Manager on Jan 1, 2024
Dear Natanael,We are incredibly pleased you enjoyed your stay at Hampton Inn New York - LaGuardia Airport and had a memorable experience. It is always a pleasure to read reviews complimenting our service and hospitality. Thank you for being our guest. We hope to be your first choice every time you visit the area.Jim NorrisGeneral Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Manager on Jan 1, 2024
Dear Valued Guest,We are thrilled you had an excellent stay at Hampton Inn New York - LaGuardia Airport, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Jim NorrisGeneral Manager

10/10 Excellent

REKA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with shuttle services and breakfast.
Stayed 2 nights in Dec 2023
Response from Manager on Jan 4, 2024
Dear Reka,Thank you for the excellent review of your stay at Hampton Inn New York - LaGuardia Airport. We appreciate you pointing out our convenient location and excellent breakfast options. We are happy you enjoyed your time with us, and we look forward to welcoming you back for another outstanding experience!Jim NorrisGeneral Manager

8/10 Good

soyoung

Stayed 1 night in Dec 2023
Response from Manager on Dec 29, 2023
Dear Soyoung,We are delighted to read the review of your stay at Hampton Inn New York - LaGuardia Airport. We strive to exceed our guests' expectations, and we are pleased that we accomplished this while you were here. It was our pleasure hosting you, and we hope you will stay with us again whenever your travels bring you this way.Jim NorrisGeneral Manager

10/10 Excellent

Elizabeth

Stayed 1 night in Dec 2023
Response from Manager on Dec 29, 2023
Dear Elizabeth,Thank you for reviewing your stay at Hampton Inn New York - LaGuardia Airport. We appreciate your feedback and are delighted that your stay with us was a great one. We look forward to welcoming you back soon! Jim NorrisGeneral Manager

10/10 Excellent

asma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on Dec 26, 2023
Dear Asma,Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Hampton Inn New York - LaGuardia Airport. We look forward to your return and wish you all the best with your future travels.Jim NorrisGeneral Manager

8/10 Good

Jack

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The staff at Hampton Inn LGA was as good as they come. Very helpful, congenial people at every encounter. The room was very comfortable, though dated, and the amenities were few, but the staff made our stay worth more than would be expected at a moderately price hotel. Shuttle service to the airport was as good as it gets. We'd stay here again when traveling in or out of LGA. Kudos again to the employees. 'Top notch.
Stayed 1 night in Dec 2023
Response from Manager on Dec 24, 2023
Dear Jack,We are flattered by your generous review of Hampton Inn New York - LaGuardia Airport. It is very kind of you to recognize our devoted staff for their service. We look forward to having you as our guest again whenever your travels bring you back to LGA. Jim NorrisGeneral Manager

10/10 Excellent

Lucille

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice servit
Stayed 1 night in Dec 2023
Response from Manager on Dec 22, 2023
Dear Lucille,Thank you for choosing Hampton Inn New York - LaGuardia Airport. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Jim NorrisGeneral Manager

2/10 Terrible

Dina

Stayed 1 night in Dec 2023
Response from Manager on Dec 22, 2023
Dear Dina,Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Jim NorrisGeneral Manager

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and professional. Convenient to the airport and was able to travel to Manhattan. The complimentary breakfast buffet was delicious too.
Stayed 3 nights in Dec 2023
Response from Manager on Dec 19, 2023
Dear Robin,Thank you for being our guest at the Hampton Inn New York - LaGuardia Airport and for sharing your experience with other travelers. We are happy you especially loved our terrific location as well as our complimentary hot breakfast and our On The Run Breakfast Bag -- two great options for whatever your day ahead holds. Please come back to feel the Hamptonality again soon!Jim NorrisGeneral Manager

10/10 Excellent

Raimundo

Business traveler
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023
Response from GM on Dec 17, 2023
Raimundo, thank you for reviewing your stay at the Hampton Inn New York - LaGuardia Airport. We are delighted you enjoyed your comfortable room and the hospitality of our staff. Your satisfaction is very important to us as we constantly strive to make your experience a great one. We hope to welcome you back soon for another enjoyable stay!Jim NorrisGeneral Manager

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Michael, the shuttle driver is very kind and is always smiling when doing his job. Excellent experience my staying in New York, thanks.
Stayed 2 nights in Dec 2023
Response from GM on Dec 13, 2023
Alejandro, thank you for reviewing your stay at the Hampton Inn New York - LaGuardia Airport. We are delighted you enjoyed the friendly hospitality provided by our shuttle driver Michael. We will be sure to share your kind words with him! Your satisfaction is very important to us as we constantly strive to make your experience a great one. We hope to welcome you back soon for another enjoyable stay!Jim NorrisGeneral Manager

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Disappointing
While the hotel was clean and staff helpful, the accommodations were quite poor and ridiculously expensive for what we got.
Stayed 1 night in Dec 2023
Response from GM on Dec 13, 2023
Thank you for staying with us and for taking the time to share feedback. We are glad our team took great care of you during your visit, however, we regret hearing that our accommodations missed the mark. We hope you will choose us again so we can make your next stay perfect!Jim NorrisGeneral Manager

10/10 Excellent

Jeffrey

Stayed 2 nights in Nov 2023
Response from GM on Dec 12, 2023
Jeffrey, thank you for rating your stay at the Hampton Inn New York - LaGuardia Airport. Your satisfaction is very important to us as we constantly strive to make your experience a great one. We hope to welcome you back soon for another enjoyable stay!Jim NorrisGeneral Manager

10/10 Excellent

Kyle

Stayed 1 night in Dec 2023
Response from GM on Dec 12, 2023
Kyle, thank you for rating your stay at the Hampton Inn New York - LaGuardia Airport. Your satisfaction is very important to us as we constantly strive to make your experience a great one. We hope to welcome you back soon for another enjoyable stay!Jim NorrisGeneral Manager

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was easy to get to from the LaGuardia airport and there was a free shuttle. The hotel had a continental breakfast included. Even near a large airport it was quiet inside the hotel. Easy to get to and from various points in New York City without any trouble.
Stayed 2 nights in Nov 2023
Response from GM on Dec 12, 2023
Diane, thank you for staying with us at the Hampton Inn New York - LaGuardia Airport and for your wonderful feedback. We are thrilled you loved our terrific location as well as our hotel and convenient shuttle service. We appreciate your business and hope you will make us your home whenever your travels bring you back to the Big Apple!Jim NorrisGeneral Manager

10/10 Excellent

Michael

Stayed 1 night in Nov 2023
Response from GM on Dec 12, 2023
Michael, thank you for rating your stay at the Hampton Inn New York - LaGuardia Airport. Your satisfaction is very important to us as we constantly strive to make your experience a great one. We hope to welcome you back soon for another enjoyable stay!Jim NorrisGeneral Manager