Reception hall

Reviews of Sukh Hotel

3 out of 5
Sukh Hotel
St. Joseph's Church Road, Opp. Juhu Church, Mumbai, Maharashtra

Reviews

4.2
Rating 10 - Excellent. 0 out of 11 reviews" "
Rating 8 - Good. 1 out of 11 reviews" "
Rating 6 - Okay. 3 out of 11 reviews" "
Rating 4 - Poor. 3 out of 11 reviews" "
Rating 2 - Terrible. 4 out of 11 reviews" "

4.0/10

Cleanliness

5.2/10

Staff & service

3.8/10

Property conditions & facilities

Reviews

8/10 Good

usha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

2/10 Terrible

Lutchmiparsad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utter Disgrace!
This hotel is to say the least, awful. I could not bring myself to have a shower as the bathroom was so grimy. No toilet paper. The lift was prehistoric
Stayed 2 nights in Jul 2018
Response from Sukh Hotel - Mangement on Aug 4, 2018
Dear Valued Guest, Thanks for the review and the rating to us .Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. In a couple of month we change the elevator.I convince you to change your mind about another visit to our property will give 20% discount on food.

6/10 Okay

Old traveller, Non-Indian

Liked: Cleanliness
Appearance in pictures better than performance
I needed to be in this area for some work, and I left it too late to book a better place. This hotel appears better in pictures than in real life--the first surprise is the non-AC reception area. Then there was a room AC unit with only on-off controls, flaky WiFi, warm water that takes forever to appear, elevator issues, noisy staff in the halls--the list could go on. In my experience, hardly anyone uses the bar-restaurant except for breakfast. The breakfast was fine.
Stayed 4 nights in Feb 2018
Response from Manager on Mar 19, 2018
Thanks for the feedback and we will surely work on the areas that you have mentioned.We are replacing our old lift .Overall rooms are getting renovated So we would like to welcome you again in our hotel and definitely you will feel the difference.

4/10 Poor

Hasmukh, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very untidy looking hotel. Tiny room. Breakfast very basic.
Stayed 3 nights in Jan 2018
Response from Manager on Feb 18, 2018
Thanks for your feedback .We have different category of rooms and the same is shared at Expedia .If the size of the room was a hindrance then you could have requested at the front desk to change your room and the same would have been done.The spread for breakfast is : Fruit juice,Cereals with hot and cold milk,Toast bread with butter and preservatives,Eggs to order, one veg Indian ,assorted fruits and tea/coffee.If you would like to suggest any thing to add further please let us know.Thanks for staying with us and we hope that in the near future you will patronize us.

2/10 Terrible

kevin, brisbane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
never again
Never again.they lied about there being a pool. Charged me for 3he late checkout.wouldn't let me make a call to swede,even if i payed.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

JJ, Pretoria

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a good stay
Hotel layout impossible with staircases inside and outside, noisy aircon with broken settings making it impossible to find an acceptable temperature. Old, hard pillows and sponge mattress with well worn sheets and thin blanket, no duvet. ZERO warm water throughout the stay at any time of day. Room safe not working. Exposed electrical wiring. Plugs not working. Showerhead in disrepair. Toilet seat cheapest available and broken. Non functioning window blinds - always in closed position so no natural light.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is ok for local Indian people only
Our stay at the hotel wasn't a good one, The hotel is very filthy and the rooms are small compared to other hotels double rooms. What you see on the internet is not what it is. This hotel is not value for money at all, not worth for what they are charging. The dining area is in poor condition and not much choice for breakfast menu. staff are always looking for tips.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Sweet but dirty
The location was magnificent, three steps away from prithvi and 5min walk from isckon temple and marriot, and beach. The hotel seemed like a family bussiness and all the staff was very caring and kind, they even called to see why I didn't have breakfast one morning. Unfortunately this did not make up for how badly maintained the hotel was most of it looked like it was a great hotel..in the 80's..the toilet paper roll holder snapped in rust and the sheets were dirty. I didn't feel comfortable sleeping inside the sheets or using the pillows. and the fan had clumps of dust over it.

4/10 Poor

Dudu Lima

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Urpo, Outokumpu

Disliked: Room comfort
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