All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 1572 out of 2394 reviews" "
Great location! Wonderful staff. Had a great time! The rooms are elegantly furnished and excellent bars and pool. Did not want to leave.
Adrian
Stayed 4 nights in May 2024
Response from Guest Experience team on May 24, 2024
Wonderful to hear that you enjoyed our location and convenient access to all Brickell has to offer. Thank you for your preference and we sincerely hope to see you again soon.
This has beem by far the best hotel I have stayed in in Florida.
I like everything about it, the views from our room, the convenience, the food at their restaurants. Will definitely return tp visit. We have loved our stay soo much.
Shain
Stayed 2 nights in May 2024
Response from Guest experience team on May 19, 2024
We appreciate having you as our guest and loved to hear that you enjoyed your stay with us on so many levels. Thank you for choosing our property.
Response from Guest experience team on May 19, 2024
We highly appreciate your feedback on your recent stay. Thank you for choosing East Miami. We hope to have the pleasure of welcoming you back on a future visit.
Great stay at a reasonable price for the area and accommodations. The rooftop bar Sugar is fantastic!
Michael
Stayed 2 nights in May 2024
Response from Guest Experience team on May 17, 2024
Thank you for taking the time to rate your recent experience. We are very glad to know you had an enjoyable time. We appreciate your preference and hope to see you again soon.
Staff members made me like a celebrity.. hospitality was amazing shout out to Juaquin at the front desk for making sure my stay was on point ✅
Yersia
Stayed 2 nights in May 2024
Response from Guest Experience team on May 14, 2024
Thank you for taking the time to rate your recent experience and comment on our friendly team members. We are very glad to know you had an enjoyable time.
Very good value for money , I would recommend it and of course go back !
Angeliki
Stayed 6 nights in May 2024
Response from Guest experience team on May 12, 2024
Wonderful to hear that you had a great time at our hotel. Thank you for your loyalty. Looking forward to the possibility of welcoming you back on a future stay.
This was the best stay Ive had in Miami and I frequent Miami often. East Miami will see me again very soon. I loved everything about the hotel. The fact that its connected to the mall is an extra perk.
Rene
Stayed 4 nights in Apr 2024
Response from Guest Experience team on May 11, 2024
Fantastic to hear that you had such a wonderful time. We will be looking forward to welcoming you back on the future occasion.
Nice property, some of the lighting did not have working bulbs, so more attention to detail would be nice. Staff was great and gym very nice. Located in a convenient area and good overall vibe.
gman
Stayed 2 nights in May 2024
Response from Guest Experience Team on May 10, 2024
Thank you for choosing us to be a part of your Miami experience. We appreciate your feedback which we are disseminating to our team to ensure this is taken care of. We appreciate you feedback regarding our friendly staff, gym, and convenient location. We hope to welcome you back again soon.
Response from Guest Experience Team on May 10, 2024
Thank you for choosing us to be a part of your Miami experience. We are so happy to hear that you had an awesome time with us and we look forward to seeing you again very soon.
10/10 Excellent
simona
May 7, 2024
Service and look
simona
Stayed 1 night in May 2024
Response from Guest Experience Team on May 7, 2024
Glad to hear that you enjoyed our service and property. We appreciate you choosing to stay with us during your time in Miami and we hope to welcome you back again soon.
Response from Guest Experience Team on May 6, 2024
Wonderful to hear you enjoyed our property and your stay. Thank you for your preference and we look forward to welcoming you next time you are in town.
10/10 Excellent
Ali
May 3, 2024
Ali
Stayed 10 nights in Apr 2024
Response from Guest Experience team on May 24, 2024
Wonderful to hear that you enjoyed our location and convenient access to all Brickell has to offer. Thank you for your preference and we sincerely hope to see you again soon.
Our stay was excellent. The customer service is always superb!
Adrian
Stayed 2 nights in Apr 2024
Response from Guest Experience team on Apr 27, 2024
Wonderful to hear that you thoroughly enjoyed your stay and the friendly service provided by our team members. We appreciate your preference and hope to see you again on a future visit.
It was my 4th time staying at East Miami hotel.
However, it was the best experience at checkin because of Eugene.
He was the most helpful person.
Indira
Stayed 4 nights in Apr 2024
Response from Guest Experience team on Apr 25, 2024
Wonderful to hear that Eugene has provided such an exemplary service. Thank you for your loyalty. We will be looking forward to welcoming you back in the near future.
2/10 Terrible
Autumn
Apr 24, 2024
Autumn
Stayed 2 nights in Apr 2024
Response from Guest Experience team on May 14, 2024
We are very sorry to hear that you did not fully enjoy your stay. Kindly let us know what could have been further improved so that we can review in detail and assist further.
Nice location, very friendly staff, beautiful view.
Esra
Stayed 2 nights in Apr 2024
Response from Guest Experience team on Apr 25, 2024
Thank you for your kind words on our central location, friendly staff and city views. We appreciate having you as our guest and hope to see you again on a future occasion.