Spa
Check availability

Reviews of Hotel Beverly

3.5 out of 5
Hotel Beverly
Av. Nueva York 301, Colonia Napoles, Mexico City, CDMX

Reviews

8.6

Excellent

Rating 10 - Excellent. 159 out of 306 reviews" "
Rating 8 - Good. 96 out of 306 reviews" "
Rating 6 - Okay. 21 out of 306 reviews" "
Rating 4 - Poor. 14 out of 306 reviews" "
Rating 2 - Terrible. 16 out of 306 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jose Andres Pacheco, ciudad colon

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 8 nights in Mar 2024

10/10 Excellent

Timothy

Stayed 4 nights in Mar 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Violeta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have known this Hotel since I was young and lived in this neighborhood. Being in this place is like being at home. The location is extraordinary because it is in an extraordinary neighborhood. Well located and with multiple options for walking, eating and transportation. The place is clean. The hotel staff is very kind. Whenever I can I will return to this place.
Stayed 1 night in Dec 2023

8/10 Good

oscar

Stayed 1 night in Nov 2023

6/10 Okay

Ianp

Traveled with partner
Very pleasant staff, a little old fashioned, but comfortable. The junior suite was fine but a little cramped. The space between door and wash basin was just 9 in beds, a tight squeeze in 203.
Stayed 3 nights in Oct 2023

10/10 Excellent

Gerhard, Weston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Maria

Stayed 3 nights in Sep 2023

8/10 Good

Carlos

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Sep 2023
Response from Recepcion on Sep 24, 2023
Gracias por habernos visitado y le esperamos pronto.

10/10 Excellent

Migdalia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Las recepcionistas muy amables . Se los recomiendo . Muchas gracias por su atención en mi estadía.
Stayed 2 nights in Sep 2023
Response from Recepcion on Sep 24, 2023
Agradecemos sus comentarios y le esperamos pronto

10/10 Excellent

Adrian

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 7 nights in Aug 2023
Response from Recepcion on Aug 31, 2023
Thank you for your preference and we are waiting for you come back soon

10/10 Excellent

Gustavo

Stayed 1 night in Aug 2023
Response from GERENTE DE OPERACIONES on Aug 30, 2023
Agradecemos su preferencia y le esperamos pronto.

10/10 Excellent

Daniela

Traveled with family and small children, Traveled with family
Liked: Staff & service, property conditions & facilities
Estuvimos muy a gusto, limpio y cómodo! Justo lo que necesitábamos para nuestra visita.
Stayed 1 night in Jul 2023
Response from RECEPCION on Aug 17, 2023
Agradecemos sus comentarios, así como su preferencia y los esperamos pronto.

8/10 Good

Vladimir, gardena

Stayed 4 nights in Jul 2023
Response from RECEPCION on Sep 1, 2023
Apreciamos mucho sus comentarios y agradeceos su preferencia, les esperamos pronto.

4/10 Poor

Umesh

Stayed 1 night in Jul 2023
Response from Recepcion on Aug 4, 2023
Apreciamos si prefreferencia, esperamos verlo pronto.

10/10 Excellent

FRANCISCO

Stayed 3 nights in Jun 2023
Response from Recepcion on Aug 1, 2023
Muchas gracias por su preferencia.

8/10 Good

Maria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and safe place to stay
Stayed 5 nights in May 2023

8/10 Good

Laura C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta un poco viejo, pero limpio y con buen servicio, el personal es muy amable y te hacen sentir segura en todo momento. Como en casa. Me gusta que tenga su propio restaurante para no tener que salir sola, lo que me gustaría mas es que hubiera cafetera en la habitación.
Stayed 1 night in Apr 2023

10/10 Excellent

Ramón Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
The Beverly is a modestly priced, centrally-located hotel with first-rate service.
Stayed 2 nights in Feb 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff.
Stayed 12 nights in Feb 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2022

10/10 Excellent

Modesta

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Nov 2022

10/10 Excellent

Jose M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jorge was the best thanks for everything and making my trip so easy 👍.
Stayed 5 nights in Nov 2022

10/10 Excellent

MAYDEL

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Nov 2022

6/10 Okay

Randy

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was incredibly helpful and friendly. Top notch in my opinion. The hotel seemed run down; old carpet in the halls, the paint in my bathroom was chipping off; towels were frayed and torn; hard beds which made sleeping tough. The location was nice, quiet and walkable to many things.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great except for the tv, too many cnn channels & not many other options to watch. Besides that it's a nice hotel. If I had to stay around in this area in the future, I would definitely stay at this hotel again.
Stayed 1 night in Oct 2022

8/10 Good

MARIA DOLORES

Stayed 4 nights in Oct 2022

10/10 Excellent

Apolinar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Execelent service over all
Stayed 2 nights in Sep 2022

2/10 Terrible

Max

Disliked: Staff & service, property conditions & facilities
Asked to have toilet fixed, took over 2 hours to get to it. Broke again on next flush. Dinner in restaurant was freezing in there, food took over 45 minutes to arrive considering I was the only one in there the whole time. Wi-Fi very poor
Stayed 3 nights in Sep 2022

10/10 Excellent

CATALINA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to avenue, reachable for Uber transportation and restaurant on site, affordable price
Stayed 3 nights in Sep 2022

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

8/10 Good

Hector

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All ok, like the place.
Stayed 1 night in Aug 2022
Response from Front Desk on Sep 14, 2022
Estimado Héctor, Muchas gracias por haberse tomado el tiempo de compartir sus comentarios sobre su reciente estancia con nosotros. Estamos muy contentos de saber que el hotel ha cumplido con sus expectativas. Compartiré sus comentarios con nuestro equipo, estoy convencida que les motivará mucho y estarán felices de saber su opinión. Esperamos poderle recibir nuevamente en su próximo viaje a Ciudad de México.

10/10 Excellent

Hugo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception and staff super cool and nice. Very welcoming.
Stayed 1 night in Jul 2022
Response from Front Desk on Sep 14, 2022
Estimado Hugo ,Muchas gracias por haberse tomado el tiempo de compartir sus comentarios sobre su estancia con nosotros. Estamos muy contentos de saber que el hotel ha cumplido con sus expectativas. Compartiré sus comentarios con nuestro equipo. Esperamos poderle recibir nuevamente en su próximo viaje a Ciudad de México.

8/10 Good

MARLON

Liked: Cleanliness, staff & service, room comfort
Budget hotel
For the price it was a good deal. Location is great. Walkable. Public transportation steps away, lots of dining options and 2 casinos close-by. If you're a light steeper you might be bothered by the music coming from the rooftop. Great customer service.
Stayed 3 nights in Jul 2022
Response from Front Desk on Sep 14, 2022
Dear Marlon, Thank you for taking the time to share your comments about your stay with us. We are very pleased to know that the hotel has met your expectations. Unfortunately, the music that is heard is external and we hardly have control over it, but we will make sure if you give us the opportunity in your next stay to assign a room. interior to avoid external noise I will share your comments with our team, I am convinced that it will motivate them a lot and they will be happy to know your opinion. We look forward to welcoming you again on your next trip to Mexico City.

10/10 Excellent

STEPHANYA

Stayed 1 night in Jul 2022

8/10 Good

Vladimir, gardena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2022

8/10 Good

Alfonso

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great hotel
Stayed 7 nights in Jan 2022

10/10 Excellent

Tyrone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Enjoyed the location lots of food all around this area. Good value for the price.
Stayed 3 nights in Jan 2022

8/10 Good

Cesar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the price
Te e hotel is very close to good restaurants and very clean, the only drawback it’s the internet, it was not good
Stayed 4 nights in Dec 2021

6/10 Okay

Jaacan

Business traveler
Liked: Cleanliness, property conditions & facilities
Invoicing and slow service
Service a bit slow during checking in. No personnel at front desk. As for invoicing, no clear rules upfront among Hotels.com and the hotel. I couldn’t get my CFDI.
Stayed 1 night in Dec 2021

8/10 Good

Monica, Lanham

Stayed 1 night in Nov 2021

10/10 Excellent

Jimenez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

10/10 Excellent

Chad

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful older property but in great condition. The staff was excellent and a great location near many restaurants and the metro. I will be back.
Stayed 1 night in Nov 2021

10/10 Excellent

Vladimir, gardena

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect place
Stayed 1 night in Oct 2021
Response from FRONT DESK on Nov 24, 2021
Buenas Tardes!! Hotel Beverly agradece su preferencia, su evaluación es muy importante para nosotros y nos llena de satisfacción saber que su experiencia ha sido confortable, gracias por su confianza, le esperamos pronto.

10/10 Excellent

Markus

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel for a great value... Bathrooms are a bit small... But everything else really nice and a great locstion...
Stayed 3 nights in Oct 2021
Response from FRONT DESK on Nov 24, 2021
Buenas Tardes!! Hotel Beverly agradece su preferencia, su evaluación es muy importante para nosotros y nos llena de satisfacción saber que su experiencia ha sido confortable, gracias por su confianza, le esperamos pronto.

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from FRONT DESK on Nov 24, 2021
Buenas Tardes!! Hotel Beverly agradece su preferencia, su evaluación es muy importante para nosotros y nos llena de satisfacción saber que su experiencia ha sido confortable, gracias por su confianza, le esperamos pronto.