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Reviews of MOXY Memphis Downtown

2.5 out of 5
MOXY Memphis Downtown
40 N Front St, Memphis, TN

Reviews

8.4

Very Good

Rating 10 - Excellent. 466 out of 1001 reviews" "
Rating 8 - Good. 347 out of 1001 reviews" "
Rating 6 - Okay. 106 out of 1001 reviews" "
Rating 4 - Poor. 55 out of 1001 reviews" "
Rating 2 - Terrible. 27 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at Moxy Memphis, super cute, great staff and loved the complimentary rum punch, we’ll definitely stay again if we venture back to Memphis!
Stayed 1 night in May 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2024

10/10 Excellent

Joesph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

James, Phoenix

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Moxy was dope AF! I love the eclectic vibe. The drink token at check-in is Lit !
Stayed 1 night in May 2024

10/10 Excellent

Chantel

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean, the staff was friendly and the location was very convenient to everything downtown! The bar had some great drink options too.
Stayed 3 nights in May 2024

10/10 Excellent

PATRICK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and hotel was very clean.
Stayed 2 nights in May 2024

10/10 Excellent

Tikeshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it
Stayed 1 night in May 2024

8/10 Good

jacquelynne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 1 night in Apr 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very laid back
Stayed 1 night in Apr 2024

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff
Stayed 1 night in Apr 2024

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

eric k

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I come to Memphis I stay here. Cool
Stayed 2 nights in Mar 2024

6/10 Okay

Jeffrey, Redfield

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Air conditioner made crazy noises all night, most tv channels didn’t work, and the shower leaked really bad. Very disappointed.
Stayed 1 night in Mar 2024

8/10 Good

Shameka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The only thing that wish the room had was a mini refrigerator. Loved the Moxy punch.
Stayed 2 nights in Mar 2024

10/10 Excellent

Deborah

Traveled with family and small children
Liked: Staff & service
There were no room darkening drapes. The light from the surrounding hotels came right thru. The toilet paper holder was broken. The shower door did not fit and water leaked out onto the floor. The outside noise with the trolley blowing its horn every 20-30 minutes kept us awake until Midnight.
Stayed 2 nights in Mar 2024

10/10 Excellent

Walter

Stayed 2 nights in Mar 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Eduardo, Houston

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Cleotha

Disliked: Staff & service, room comfort
Wouldn’t recommend
Hotel staff was very unengaged, especially the night shift lady very rude, cursing talking to another customer very unprofessional. One of the worst places we’ve ever stayed. Could barely get any towels for the room. And room was not clean.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, it was good. We have no major complaints, it was clean and comfortable. The staff just seemed a little overwhelmed. We would stay again though
Stayed 1 night in Feb 2024

6/10 Okay

Debbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Dr Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was conveniently located near our route into and out of Memphis and the price was right.
Stayed 1 night in Feb 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great
Stayed 1 night in Feb 2024

10/10 Excellent

Jessica

Stayed 1 night in Feb 2024

10/10 Excellent

HOLLY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there during the big storm! Staff was fantastic. Valet is pricy but worth it, valets are kind, respectful and very efficient. Property is super trendy, worth the prices.
Stayed 2 nights in Jan 2024

4/10 Poor

Estela

Stayed 1 night in Jan 2024

8/10 Good

Julia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I went for basketball game. Location was great. Hotel staff was amazing and room was clean. Not walking distance to beatle street. I was told only 4 blocks but i had to drive. Other than that...it was great. I would stay again.
Stayed 1 night in Dec 2023

10/10 Excellent

Jennifer, Coldwater

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and amazing drinks! Atmosphere perfect and location was spot on
Stayed 1 night in Dec 2023

10/10 Excellent

Lalisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it.
Stayed 2 nights in Dec 2023

10/10 Excellent

Donna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Downtown Memphis Gem
Lots of games in the lobby area for adults and kids. Bar area is fairly small. Outside seating is wonderful with the trolley line just a few steps away. Easy walk to downtown and riverfront. A little noisy but earplugs are readily available.
Stayed 1 night in Dec 2023

10/10 Excellent

Kristen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun, quirky, and engaging property! We had the pleasure of being greeted and taken care of by Matt throughout our stay. He has the kindest and most gentle spirit and can throw together a phenomenal cocktail in the fly! Highly recommend staying here if you like atypical. You will not be disappointed!
Stayed 2 nights in Nov 2023

10/10 Excellent

Nayeli

Stayed 2 nights in Nov 2023

4/10 Poor

Maurice

Traveled with partner
Liked: Cleanliness, staff & service
The experience I had was rather uncomfortable and left a lot to be desired. The staff was not the issue rather the fact the amenities and cost and the property were my issue. Yes the area was safe and quiet but, the lack of room size vs the price did not add up. The bathroom was small claustrophobic even. The room was below Marriott standards. It was just uncomfortable and the parking was ridiculous just I don’t understand there was plenty of parking but we had to valet I’m just not happy about my stay. This setup isn’t worth it, a lot of improvements need to be made here . I commend the staff for how I was treated but they can’t control what they have to work with.
Stayed 2 nights in Nov 2023

6/10 Okay

Oksana

Stayed 8 nights in Nov 2023

8/10 Good

Ms. M

Business traveler
It was a Surprise to see all the different things that I'm not use to in a A Marriott Hotel. Probably good for a wk-n, BUT not for extended Stay. It was a shock but we adjusted. Having recently had Double knee replacement surgery, there was no place to sit comfortably. Chairs too low. Appreciated the Coffee Station, wish there also had been hot water, instead of heating in the microwave
Stayed 5 nights in Nov 2023

8/10 Good

Lucas

Business traveler
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Jathiya

Traveled with group, Business traveler
Disliked: Cleanliness
I traveled to Memphis for a work trip. We chose Moxy hotel bc it had good reviews online & Ive stayed in other locations. Overall it was a pleasant experience, the front desk agent was friendly at check in. However, the 1st room we were assigned was filthy with stains on the walls & red hair on the pillows. The 2nd room we were assigned had clean walls but the shower was full of mildew & dirt. Housekeeping left a huge bag of trash near the elevator for an entire day. I had to mention it to the front desk several times. The hotel looks aesthetically pleasing from pictures but needs a thorough cleaning inside. I do not recommend this location.
Stayed 2 nights in Nov 2023

10/10 Excellent

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vibe, great crew. Funky decor.
Stayed 1 night in Oct 2023

8/10 Good

Portia

Stayed 1 night in Oct 2023

10/10 Excellent

Precious

Liked: Cleanliness, property conditions & facilities
This Place Was So Nice!
Stayed 1 night in Oct 2023

8/10 Good

Patricia, Devonshire

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property. Was a little disappointed that rubbish was not removed after I extended my stay but requested to stay in the same room. Apparently policy is to not enter a room with a guest in situ but that was not made apparent. My 4th stay at a Moxy so I am generally pleased
Stayed 1 night in Oct 2023

10/10 Excellent

Catalina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jojon

Stayed 2 nights in Oct 2023

10/10 Excellent

Nora, orlando

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the minute i walked into the "lobby", the bar i felt at home..the staff matt and allie were super gracious!! Its super fun trendy relaxed happy upbeat and casual..i felt so good. I cant say enough!! Thank you for a great experience. You made me my dogs and partner all feel welcomed.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Stayed 5 nights in Sep 2023

8/10 Good

Sarah

Stayed 1 night in Sep 2023

10/10 Excellent

John E

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time staying here, and because of the staff, especially Allie, makes this a fun stop! I’ll be back!
Stayed 3 nights in Sep 2023
Response from Moxy Fam <3 on Sep 12, 2023
Thanks, John E, for singing the praises of our awesome crew! They are a sensational bunch, and we would be lost without them. We can't wait to see your face around Moxy Memphis Downtown again soon! Peace, love + MOXY!