Dear Osamu, Thank you for your five star review. Looking forward to welcoming you back again soon. With my kindest regards,Nick McLennanGeneral Manager

Thank you Satoshi San.With very best wishes,'David G A Poerr

Dear Naomi,Thank you for sharing such positive feedback with readers.Until next time my very best wishes,DavidDavid G A PerryGeneral Manager

Dear Michiko,My apologies for the apparent lapse in standards.We shall check your room and all bathrobes. Honestly, Bathrobe cleaning has been excellent yet one case of concern is one too many.With thanks and wishing you safe and amazing travels in Australia,David - David G A Perry - General Manager

Thank you very much for your kind words. We look forward to welcome you back to The Windsor on your next trip to Melbourne.

Dear Sir / Madam, Thank you for the lovely comments in regards to our Concierge Team, we appreciate your kind words. Warm Regards Alex Hampshire Front Office Manager

Dear Sir / Madam, Thank you for staying with us. We appreciate your feedback. Warm Regards Alex Hampshire Front Office Manager

Dear Sir / Madam, Thank you for the lovely comments in regards to our Concierge Team, we appreciate your kind words. Warm Regards Alex Hampshire Front Office Manager

Dear Sir / Madam, Thank you for the 5/5 rating this is appreciated. Warm Regards Katrina Natoli Rooms Division Manager

Dear Sir / Madam, Thank you for staying with us. We appreciate your feedback. Warm Regards Alex Hampshire Front Office Manager

Dear Sir / Madam, Thank you for staying with us. We appreciate your feedback. Warm Regards Katrina Natoli Rooms Division Manager

Dear Sir/ Madam, Please accept my sincere apologies for your experience. Unfortunately, we experienced a major water leak in the roof of your accommodation floor that required immediate evacuation of all rooms. This was a unforeseen circumstance that required attention and I apologise if you were disappointed with how it was handled. Should you wish to discuss further with me, please contact the hotel. With Warm Regards Katrina Natoli Rooms Division Manager

Dear Sir / Madam, I apologise for any disappointment caused. Should you wish to discuss your stay further please feel free to contact me.With thanks and best wishes. Kind Regards Katrina Natoli Rooms Division Manager

Dear Sir / Madam, Thank you for staying with us. We appreciate your feedback. Warm Regards Katrina Natoli Rooms Division Manager

Dear Sir / Madam, Thank you for the lovely comments, we appreciate your review. Warm Regards Katrina Natoli Rooms Division Manager

Dear Sir / Madam, Thank you for staying with us. We appreciate your feedback. Warm Regards Katrina Natoli Rooms Division Manager

Dear Sir / Madam, Thank you for your 10/10 rating this is appreciated. Warm Regards Katrina Natoli Rooms Division Manager

Dear Sir / Madam, Thank you for your rating, your patronage is appreciated. Warm Regards Katrina Natoli Rooms Division Manager

Dear Sir / Madam, Thank you for your rating, your patronage is appreciated. Warm Regards Katrina Natoli Rooms Division Manager

Dear Sir / Madam, Thank you for staying with us. We appreciate your feedback. Warm Regards Katrina Natoli Rooms Division Manager

Dear MS. ManahiGreetings from The Hotel Windsor ! Thank you for your recent stay at The Hotel Windsor. Thank you for providing feedback & glad to heart it was really comfortable. I will share the feedback with my team. Look forward to welcoming you back at The Hotel Windsor.

Dear MS. Suttor Greetings from The Hotel Windsor ! Thank you for your recent stay at The Hotel Windsor. Thank you providing feedback, about the heating not working in the room. I have asked my maintenance team to have a look into this. I sincerely apologies for the inconvenience this has caused. Please let me know about your next stay & I will make sure I can assign a room with own control heating.

Dear Kerry, Thank you for your wonderful review! Glad you enjoyed your stay and we look forward to welcoming you back soon. With my kindest regards,Nick McLennanGeneral Manager

Dear Karen, Thank you for reviewing your stay with us at The Royce. We hope that we may again have the pleasure of your company and in the future leave us with memories far more befitting. With my kindest regards,Nick McLennanGeneral Manager

Dear Vanessa,Thank you for taking the time to write following your recent stay with us. I would like to offer my sincerest apologies for a stay left wanting and can guarantee improvements in the future. When next visiting Melbourne I hope that we may have the opportunity to welcome you back and leave you with memories far more befitting The Windsor. With my kindest regards,Nick McLennanGeneral Manager

Dear Douglas, Thank you for your honest feedback following your recent stay with us at The Windsor. It is wonderful to hear our team were ever so attentive and looked after you well. My apologies for your in room experience; please do rest assured only improvements on your next stay with us. With my kindest regards,Nick McLennanGeneral Manager

Dear Rachel and Adrew, Thank you for your feedback following your recent stay with us. Thank you for bringing this to my attention. Please be assured I will address this with our team to ensure a far more seemless experience when next staying with us. With my kindest regards,Nick McLennanGeneral Manager

Dear Carrie, Thank you for your positive review following your recent stay with us. Looking forward to welcoming you back again soon. With my kindest regards,Nick McLennanGeneral Manager

Dear Joyce,With thanks for your regular patronage and most kind consideration in recommending to readers.With thanks and very best wishes,DavidDavid G A PerryGeneral Manager

Dear Simone,We sure have.141 years and counting.Glad to see that your stay was enjoyable.With thanks and very best wishes,DavidDavid G A PerryGeneral Manager

Dear John,Delighted that you enjoyed your stay at The Windsor.Until next time my thanks and very best wishes,DavidDavid G A PerryGeneral Manager

Dear Gilbert, Thank you for your lovely feedback following your recent stay with us. Looking forward to welcoming you back again soon. With my kindest regards,Nick McLennanGeneral Manager

Dear Sam,Sincerest apologies.We had nothing in our Daily Log on this which is no excuse for such a state of affairs - rather we could not have offered immediate assistance).Hoping to have an opportunity to leave you with memories more befitting The Windsor in future.With thanks for bringing this to our attention and with very best wishes,DavidDavid G A PerryGeneral Manager.

Dear Robert, Thank you for reviewing your recent stay with us.Looking forward to welcoming you back again soon. With my kindest regards,Nick McLennanGeneral Manager

Dear Liz,Thanks for your kind words.Until next time, our thanks and best wishes,DavidDavid G A PerryGeneral Manager

Dear Anveeta,My apologies for no aligning expectations to experience.We endeavour to be as transparent as possible on this platform.Our Cricketers Bar serves Lunch and dinner daily, yet Room Service is limited.With thanks for the feedback,DavidDavid G A PerryGeneral Manager

Dear Maria, Thank you for your five star review! Looking forward to welcoming you back again soon. With my kindest regards,Nick McLennanGeneral Manager

Dear Maria, Thank you for reviewing your stay with us. We do hope that we may again welcome you back in the future and only improve on your previous stay. With my kindest regards,Nick McLennanGeneral Manager

Dear Guest,Thank you for your kind words and apologies for the disturbance.We shall endeavour to allocate a particularly quiet room in future.With sincere thanks and best wishes,DavidDavid G A PerryGeneral Manager

Dear Melinda,Perfect.With thanks and best wishes,DavidDavid G A PerryGeneral Manager

Dear Lee,My thanks for the feedback.With very best wishes,DavidDavid G A PerryGeneral Manager

Dear James,Thanks for your generous review.We shall check the mixer water valves in your room. Apologies for the inconvenience.With thanks and best wishes,DavidDavid G A PerryGeneral Manager