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Reviews of Imagine Marco

4 out of 5
Imagine Marco
42-48 Balston Street, Southbank, VIC

Reviews

8.6

Excellent

Rating 10 - Excellent. 863 out of 1705 reviews" "
Rating 8 - Good. 546 out of 1705 reviews" "
Rating 6 - Okay. 192 out of 1705 reviews" "
Rating 4 - Poor. 60 out of 1705 reviews" "
Rating 2 - Terrible. 44 out of 1705 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Keith

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location = value for money
Stayed 3 nights in May 2024

8/10 Good

Amira

Liked: Cleanliness, property conditions & facilities
Was great apart from no house keeping had to speak with management
Stayed 3 nights in May 2024

10/10 Excellent

Monique

Liked: Cleanliness, property conditions & facilities
It was a nice spot for me! The traffic was a little loud but it’s near the freeway so that was no issue
Stayed 3 nights in May 2024

8/10 Good

Julie

Traveled with partner
Liked: Cleanliness, amenities
The staff were very helpful and attentive. Room was rather rundown. In need of a paint and some repairs. Location close to Southbank.
Stayed 2 nights in May 2024

8/10 Good

Huw david

Stayed 3 nights in May 2024

8/10 Good

Nicholas

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Parking at the property is limited. Double check before arriving. Only choice was Crown.
Stayed 2 nights in Apr 2024

10/10 Excellent

Nalini

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cute little 1 bedroom apartment. Was clean and tidy. Very easy to check in. Room was ready even though we were quite early. Walking distance to the city and transport. Housekeeping was everyday.
Stayed 5 nights in Apr 2024

10/10 Excellent

Geoffrey, marian

Liked: Cleanliness, amenities, property conditions & facilities
Lots of fun fun fun a night to remember
Stayed 1 night in Apr 2024

6/10 Okay

Brandon, Glenwood

Traveled with partner
The stay was overall ok for the two nights we were there. The biggest issue I had was the hotel flat out refused to do late check out. not for any reason but that the management simply dont allow it. it was a great inconvenience and it baffles me. as someone who has stayed in hundreds of hotels I am confused why this wasnt possible and why the hotel simply chooses to lose money.
Stayed 2 nights in Apr 2024

10/10 Excellent

Franchere

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable and clean
Stayed 2 nights in Mar 2024

10/10 Excellent

graham

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, supermarket across the road, serviced apartment, friendly and helpful staff.
Stayed 5 nights in Apr 2024

10/10 Excellent

Ali

Liked: Cleanliness, property conditions & facilities
I like the property
Stayed 3 nights in Feb 2024

10/10 Excellent

Irene

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Arrived well before check in time, our flight arrived at 8am so i called from the airport to ask about early check in as check in was at 2pm.i was told our room was ready to go. Walking distance to the shops, crown and convention centre. Place was clean and quiet. Highly recommend.
Stayed 1 night in Apr 2024

10/10 Excellent

Purna

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Relaxing place with amazing view from sky apartment. Close to necessary shopping places and transport stop :). I fully recommend this place.
Stayed 2 nights in Apr 2024

10/10 Excellent

Savannah

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Reanna

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Travis

Liked: Cleanliness
Stayed 2 nights in Mar 2024

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

carmel

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The staff was extremely helpful especially Jonathon. The location was very good. The noise in the room was very bad as window seal is gone. We stayed in a two bedroom apartment. The main bedroom was the worst for noise.
Stayed 21 nights in Mar 2024

10/10 Excellent

Joshua

Liked: Cleanliness, property conditions & facilities
Loved it
Stayed 3 nights in Mar 2024

10/10 Excellent

Salamasina

Liked: Cleanliness, property conditions & facilities
Nice and clean place to stay
Stayed 4 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024

2/10 Terrible

Amelia

Traveled with family
Purpose of this stay was due to daughter’s swimming competition nearby for 3 days in a row morning & afternoon sessions everyday. Location and washing machine & dryer both were the main things to decide to stay at this property. Room 1701 West has lock problem with their washing machine and therefore could not use the machine. This problem has been a while according to their maintenance, they should not rent this room out or replace it urgently. Ended up going to coin laundry everyday, wasting time for the already very limited precious rest time. Even the management ignored the email complaint. Solutions provided by their manager also not sorting the problem.

6/10 Okay

Skye

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Unless you can secure parking on property for a fee, parking is a nightmare.
Stayed 1 night in Mar 2024

10/10 Excellent

Kelly

Stayed 3 nights in Mar 2024

10/10 Excellent

Shalu

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Local to grocery store. Nearby to other shops. Not too close to the heart of Melbourne so better traffic flow. Close to most attractions also
Stayed 3 nights in Feb 2024

10/10 Excellent

Tamara

Liked: Cleanliness, amenities, property conditions & facilities
Nice room
Stayed 2 nights in Feb 2024

4/10 Poor

Garry

Stayed 1 night in Feb 2024

8/10 Good

Michelle

Traveled with group, Traveled with family
Liked: Cleanliness
Imagine Marco had everything we needed for our 3 night stay. Beds comfortable and nice hot shower. Woolies metro, BWS and coffee shop over the road were great! We walked a lot.. but easy access to Southbank Promenade and city. We felt safe at all times and easy Uber ride to and from airport. Love you Melbourne xx
Stayed 3 nights in Feb 2024

10/10 Excellent

Judith

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Close to everything , very nice apartment
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Southbank second home
Staff are very friendly and go out of their way to look after you - excellent service The beds are so comfortable and rooms are clean. Supermarket across road. Good location.
Stayed 2 nights in Feb 2024

8/10 Good

Chris

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Apartment convenient to CBD, particularly if you are attending conference at the Melbourne Event Centre. Pool and gym area is a little disappointing as the pool is very small, but apartment was well appointed, clean, and given the noise of the area and its motorways the apartment was relatively quiet. There are a lot of negative reviews for this property and from what we saw they were all unfounded.
Stayed 8 nights in Feb 2024

10/10 Excellent

Jess

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Clinton

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
property was clean,safe and cheap
Stayed 1 night in Feb 2024

8/10 Good

Kellie

Liked: Cleanliness, property conditions & facilities
Property was clean and a great walking distance to restaurants, cafes and shoos
Stayed 3 nights in Feb 2024

6/10 Okay

May

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2024

8/10 Good

Janine

Liked: Cleanliness, property conditions & facilities
Overall was a great place. Would be beneficial to install a ramp at the entry so you can wheel suitcases in rather than having to lift them up the stairs. They did have a small lift off to the right of the stairs but it is hidden
Stayed 4 nights in Feb 2024

10/10 Excellent

Jelenko

Liked: Room comfort
Disliked: Cleanliness
Stayed 3 nights in Jan 2024

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, room comfort
Beautiful stay and amazing view!
Stayed 2 nights in Feb 2024

8/10 Good

Matthew

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

pauline

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
the property has a 2 levels woolworths and plenty of scooter hire around. alot of parking spaces if you drives
Stayed 4 nights in Jan 2024

8/10 Good

kevin

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Kellie

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024

6/10 Okay

Noeleen

Liked: Property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Katerina

Liked: Cleanliness, property conditions & facilities
That it had a pool and gym
Stayed 6 nights in Jan 2024

2/10 Terrible

Patricia

Disliked: Cleanliness, property conditions & facilities
This property is horrible, rude staff, I booked a room for 3 people and was allocated a twin room, dirty rooms, couldn’t get pool towels. Horrible hotel
Stayed 1 night in Jan 2024

6/10 Okay

Robert

Poor room design
The apartment we were given had a fabulous view but the bedroom was very inconvenient in shape with the bed not allowing access for suitcases meaning you had to carry the cases over the bed to reach the wardrobe and dressing area. The position of the bed which could not be changed also prevented the bedroom door from closing
Stayed 7 nights in Jan 2024

8/10 Good

Diane

Liked: Cleanliness, amenities, property conditions & facilities
I was only there for one night and had asked when booking for a balcony with a lovely view which they kindly gave me- thank you. I enjoyed the 180’ view giving me sunset and sunrise :) (note once you open the door to the balcony the traffic noise is bad - but when closed there is no traffic noise inside) The room was well appointed and the front desk staff very pleasant and accommodating Cheers
Stayed 1 night in Jan 2024

8/10 Good

Lynne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was reasonably priced, quiet & within walking distance to transport & Melbourne Park
Stayed 3 nights in Jan 2024

6/10 Okay

Richard

Business traveler, Traveled with partner
Liked: Cleanliness
The apartments are like they were architecturally designed by a nine year old with a crayon; the spaces are poorly designed and a bit rough around the edges. We had a fridge were the temperature outside was colder than the maximum setting of the fridge. The shower drains a small dam every time you have a shower- no water saving here. Location is fine with supermarket next door. If you hate road noise don’t stay here, the freeways go all night and so do the trucks. There is no room cleaning and don’t expect there to be anyone at reception in the evening or on the weekend. In all an OK place to stay if there is nowhere else.
Stayed 3 nights in Jan 2024