This property is gorgeous , the staff and services are premium. The food is delicious. The surrounding is beautiful and amazing. If you have a car, I strongly recommend it. I like everything except the earlier afternoon shuttle service. The hotel provides free shuttle service to nearby ski resort Annupuri. It has 7:30, 8:30am shuttle to Annupuri, and 3pm pick up from Annupuri. The only way to get back to hotel is by taxi if you missed the 3pm shuttle; however, taxi is hard to find overall. If the hotel can extend their pickup after4pm, then it is perfect.overall, I am very happy with it. Thanks for their staff and excellent service!

The 2 bedroom apartment is very spacious, well equipped and clean. Also love the public onsen and easy access to the ski trails. The only thing to complain is the limited selection of food and grocery supplies near the hotel (no convenience stores and lack of dinner choices except hotel restaurant which is just average or 30 minutes drive to Otaru city). But overall still a good bargain at low season. Not sure about prices in high ski season though.

Amazing hotel with a huge onsen! The breakfast buffet was very large and the dinners that we ordered at the cafe were delicious and convenient. The massage chairs were the cherry on top!