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Reviews of Riad Tawargit

4 out of 5
Riad Tawargit
68, derb Jdid - Douar Graoua, Médina, Marrakech

Reviews

9.4

Exceptional

Rating 10 - Excellent. 215 out of 307 reviews" "
Rating 8 - Good. 80 out of 307 reviews" "
Rating 6 - Okay. 8 out of 307 reviews" "
Rating 4 - Poor. 3 out of 307 reviews" "
Rating 2 - Terrible. 1 out of 307 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean amazing staff
Stayed 1 night in May 2024

10/10 Excellent

yousaf rauf

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing in the property and made us feel at home. Felt extremely homely and had a Moroccan feel. Definitely recommend
Stayed 7 nights in Apr 2024

10/10 Excellent

sinan

Stayed 1 night in Apr 2024

10/10 Excellent

Dilip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean riad with good breakfast. It’s a little confusing to get to for a first timer, so ask the taxi driver to drop you off at a very specific location that is closer. The rooms are charming, but you can hear across the walls. Overall, it’s a good riad to experience in Marrakech.
Stayed 1 night in Mar 2024

8/10 Good

Ioannis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Gillian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second stay here and I still adore it. I’m always looked after. Everything is walkable, the food delightful and made with love. You’re guaranteed a peaceful night’s sleep and assistance with whatever you need. Will obviously be back!
Stayed 3 nights in Feb 2024

10/10 Excellent

Andrea

Stayed 2 nights in Dec 2023

10/10 Excellent

Harris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Riad was very central place in Medina. The property was very well-maintained. The staff were excellent; very quick to tend to our needs and eager to keep us happy.
Stayed 3 nights in Dec 2023

6/10 Okay

Chloe

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The riad is located less than 10 min walk from the main square. The riad is beautiful and the staff are also really nice. However, the room I'm staying in is in a poor condition. There's a puddle of water leaking from the toilet every night. We told the staff about it but it's not fixed for all three nights we are staying. Overall mediocre experience.
Stayed 3 nights in Oct 2023

10/10 Excellent

Mohammed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Daryll

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing, courteous and always attentive. Room and bathroom were excellent. Awesome breakfast included. Definitely recommend and will come back on my next visit.

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the loveliest welcome

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
The Riad is beautiful and very friendly staff
There were 2 things we didn’t like… 1. In the confirmation it was mentioned that a bottle of wine will welcome us in the room. That wasn’t happening, we had to ask for it 2. As V.I.P. In HOTELS.COM, We asked for late check out and we didn’t Got it although the room was not occupied.
Stayed 7 nights in Jan 2023

6/10 Okay

Christian

Stayed 1 night in Jan 2023

10/10 Excellent

Jose, New York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Riad, great service in a quite zone but close to the most tourist area…
Stayed 1 night in Nov 2022

8/10 Good

LI, FOREST HILLS

10/10 Excellent

Martha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the Medina and easy walk to the night market. Quiet neighborhood. Exceptionally friendly and helpful staff.

10/10 Excellent

rasheedah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Riad
Stayed 3 nights in Oct 2022

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Service was the best and Ibrahim is very good serve you the best he is always available and I love the tea he always serve me Thank you for making me have a best time in Marrakech
Stayed 1 night in Sep 2022

10/10 Excellent

Rachel

Stayed 4 nights in Sep 2022

10/10 Excellent

Nuur

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s great place to stay.....very peaceful and comfortable with family. Staffs were outstanding and go out of their ways to help you and make your stay as comfortable and enjoyable. Will definitely stay again.
Stayed 3 nights in Aug 2022

10/10 Excellent

Faizal

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good clean place to stay not close to any major tourist attractions
Stayed 2 nights in Jun 2022

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service
Needs improvement...
I didn't love this place. They had ridiculous and frivolous extra charges to pay when I arrived - which is unacceptable and no other place in Morocco did this to me. It smelled kind of bad. The staff did not have very good English skills, and too many people were staying there at the same time. They also overcharge you by about 2-3x to book a cab to the airport.
Stayed 1 night in May 2022
Response from Laurent on Jun 26, 2022
Dear "anonymous guest", we are sorry to read your comment, but allow me to respond to it; "frivolous extra charges" are simply local city taxes. It is an obligation for us to charge our customers for this and to give this money directly to the local authorities. It is not our fault (like all hotels in the world). Afterwards, you wrote that too many people were staying in our Riad. The impact of COVID has been terrible to us and we are happy to welcome our guests again... If you want to be alone at the Riad next time, you can privatize it just for you... Finally, we propose an airport transfer and of course you can order it or not. We charge 20 euros per transfer (1-3 people). A private driver with recent and air-conditioned vehicles. (otherwise, when you arrive, you can negotiate with the many shared taxi drivers and hope to pay only 100 to 150 dirhams or 10 to 15 euros. Then you will have to explain the route to the Riad) Hope this answers your comments. Best regards

10/10 Excellent

Francisca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely place for those who want to relax and have a quite time.
Stayed 2 nights in Jan 2020
Response from Nezha on Jan 12, 2020
Dear Guest thank you

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Riad!
Stayed 2 nights in Dec 2019
Response from Nezha on Jan 6, 2020
Dear Guest Thank you

8/10 Good

Somayeh, San Jose, CA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was styled beautifully and the staff is absolutely amazing. The only thing that I didn’t like was that our room smelled like cigarette smoke but this could have been the smell from the wood burning fireplace in the lobby as well.
Stayed 5 nights in Nov 2019
Response from Nezha on Dec 3, 2019
Dear Guest Thank you All the best

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Staff is very kind and attentive, especially Yassim. There is no TV in rooms, not even in so called TV room/guest lounge. Our room (Room 2) was basic and main shower (with rain-shower head) was impossible to use due to drainage not functioning properly and we still have to wipe water off the floor, every time after cautious and quick use of a small shower head bellow and use flip flops as our ankles were submerged in water. Breakfast is very basic, even for continental breakfast standard and consisting of: 3 kinds of jams every morning (strawberry, apple and apricot), honey, sweet sponge cake, sweet pancakes, sweet small Danone Yoghurt (on most mornings), bread(on some mornings) is wormed up baguette, which is stone hard within minutes.There is butter but nothing to spread it on unless on cake.Only healthy thing I appreciated was a small glass of freshly squeezed orange juice per person. Coffee is good and strong but you only get small jar of milk ( around 50ml per couple) to last, which it doesn’t. On my last morning I was served hot chocolate instead of milk, which almost made me cry. Sofien (staff) replaced it without apology, when reported. Unless you absolutely love sugar for breakfast this breakfast is not for most people and there is no variation at all, therefore I would give it maximum of 1star. My husband got food poisoning from eating on Medina (Jam el Efna), so please be cautious as conditions and sanitation is bellow awful.
Stayed 5 nights in Nov 2019
Response from Riad Tawargit Team on Nov 22, 2019
Dear Guest (Anonymous) Thank you for your comments, and please find bellow our comments : * Our house has never and will never have a television in the rooms, for the comfort of the residents and to avoid noise nuisances * As mentioned the TV in one of the salons, is only for the use of DVDs or USB keys; especially for children * We are a first class guest house, if you feel that the standard of the basic room is not the feeling of 99% of our guests. We pay special attention to the decoration, which we prefer sober, and which suits our residents * The showers are functional, and maybe the explanation provided by our team was not enough, actually there is a drain that must be removed for better evacuation of shower water * In Morocco, we serve a Moroccan breakfast, and indeed, not continental. We have seen for many years that travelers come for the culinary traditions of the country where they stay. We also serve eggs, cheese, turkey ham on request, for example * We are sincerely sorry that you have not enjoyed your stay in Morocco, and that it is small desegregations, you leave a bitter taste, and hope that your husband, is better Regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely traditional riad
Lovely traditional Riad with super friendly staff who went out of there way to make our stay more enjoyable. Great food and comfortable room. Great location, would have struggled to find it without having transport from the airport.
Stayed 4 nights in Oct 2019
Response from Nezha on Oct 31, 2019
Dear Guest Thank you

8/10 Good

Timothy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very helpful and accommodating.
Stayed 2 nights in Oct 2019
Response from Nezha on Oct 27, 2019
Dear Timothy Thank you

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good riad in Marrakech I stayed in comfortable place thanks for The staff,It’s was a great experience.
Stayed 6 nights in Oct 2019
Response from Nezha on Oct 13, 2019
Dear Guest Thank you

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A couple of nights in Marrakech
Tagarwit was all we needed for our stay in Marrakech, comfortable and beautifully decorated with outstanding views of the city in their rooftop. The only downside is that it can get noisy if your fellow guests at the riad are not considerate.
Stayed 2 nights in Oct 2019
Response from Nezha on Oct 10, 2019
Dear Charlotte Thank you for your comments Yes you right, and sorry if they have disturbed you during your staying Our staff will be more attentive now You will be always welcome Regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Very clean. Great evening meal.
Stayed 3 nights in Sep 2019
Response from Nezha on Sep 17, 2019
Thank you

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riad Tawargit is a lovely, atmospheric place. The staff are all so friendly and kind, particularly Neza who was seemingly always there to offer advice or help, or just pass the time of day. The owner Laurent was also there for a few days while we were there and he was also very friendly and super keen to know our thoughts about the place and if any improvements could be made. There's a lovely roof terrace where we sat every evening to chat or read with a drink before supper. The food and wine at the riad are excellent too. All in all, a wonderful place to holiday - there was nothing about it that we didn't like!
Stayed 7 nights in Sep 2019
Response from Nezha on Sep 15, 2019
Dear Guest Thank you very much for your comments Alle the best

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at Diar Tawargit, it’s quite and close to the souk (market), main square and restaurants. The area is safe, people are friendly and helpful. What might not be important to others is that there’s no TV in the room, when on holidays I still like to watch the news in the night. Also there’s no tea making facility in the room. The shower could do with more scrubbing, but the bathroom and room are otherwise clean. We requested 2 single beds, these are small singles by UK standards. Apparently they are normal single size in Morocco. Finally breakfast is all sweet stuff, cake jam and pancakes. If you have other dietary needs you better negotiate these before booking. It took me 3 days and a review on trip advisor to get feta cheese. All in all would recommend this place.
Stayed 5 nights in Aug 2019

10/10 Excellent

raza, wales

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely little riad kept spotlessly clean and good housekeeping. Very courteous and helpful staff and a nice breakfast every morning. I can confirm that the bedding is indeed premium and we all slept wonderfully. fantastic beds. I would happily stay their again. A big hearty thank you to all staff especially Sufyan and Yasin.
Stayed 5 nights in Jul 2019
Response from Nezha on Jul 12, 2019
Dear Guest Thank you

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful time at Riad Tawargit on my stay June 8 to June 11, 2019, at the top room. The Riad is located close to the markets and souks. It is a short walk and gave me no problems. The staff was very accommodating, and the breakfast each morning was a great start to the day. My room was very clean and the amenities are updated (great rainfall shower in my bathroom plus a towel heater which I always appreciate). AC in the rooms. The details in the windows/ shutters are so beautiful. And the staff was helpful to plan events/ excursions. Thanks for a nice time! Anthony V
Stayed 3 nights in Jun 2019
Response from Nezha on Jun 16, 2019
Dear Anthony Thank you All the best

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Nezha on May 18, 2019
Thank you

10/10 Excellent

Victoria, London

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and a nice clean Riad. Not much storage space in the room but can’t complain really.
Stayed 3 nights in Apr 2019
Response from Nezha on Apr 15, 2019
Dear Victoria Thank you very much All the best

8/10 Good

Valentine, London, GB

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The room was magical and we had a very lovely stay. The WiFi connection was sometimes low and the shower in the executive suite was both very cold and very hot; I would say this would be the only two points to improve. Overall, we would definitely recommend the riad - which is also perfectly located.
Stayed 2 nights in Mar 2019
Response from Nezha on Mar 20, 2019
Dear Valentine Thank you for your review Very important for us to know that about the shower and Wifi Have a good day

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from Nezha on Mar 14, 2019
Dear Guest Thank you

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The riad is beautiful and the owners and staff have fine attention to detail. The staff were very helpful and couldn't have accommodated us more. We dined in one night - and the dinner was gorgeous, the best tagine we had during our stay! It was in a great position - 5 minutes walk to the palaces, 5-10 minutes walk to the square and the souks.
Stayed 7 nights in Feb 2019
Response from Nezha on Mar 4, 2019
Hello and thank you

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Riad in the Medina
Fantastic service in a stylish and tranquil riad. From the moment we arrived to the moment we left, the amazing staff were on hand to ensure that our stay was perfect. The food was delicious, rooms stylish and comfortable. We will definitely return.
Stayed 3 nights in Feb 2019
Response from Nezha on Feb 27, 2019
Dear Guest Thank you

10/10 Excellent

Victoria, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Riad is beautiful, a real tranquil oasis! Very clean, not huge but perfectly formed. Not the easiest place to find though, not sure whether it's a tactic to keep it private. The staff were excellent, really helpful and friendly, couldn't have wished for better!
Stayed 4 nights in Feb 2019
Response from Nezha on Feb 27, 2019
Dear Victoria Thank you Have a good day

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019
Response from Nezha on Apr 1, 2019
Thank you

4/10 Poor

lauren

Liked: Cleanliness
Disliked: Room comfort
Overpriced and disappointing
The staff was friendly and the location was good. The room was extremely small( approx. 16 inches from the foot of the beds to the wall) and the bathroom was very small. We paid for 3 adults and requested 3 beds. The 3 " bed" was just a mattress on the floor which blocked the closet( so we had to move it.). The night manager did not know how to operate the room heater and could only find one extra blanket( we asked for an extra blanket to each of us) which he had to take from another guest room. They did not have a third hand towel for us and said that it was being washed and we did not receive it until the next day. The riad was clean but very simple.It smelled like smoke on the second and third day of our visit. I think the price DEFINITELY was not warranted. I think that they should state that they cannot accommodate three adults in a room ( well, at least not in the room to which we were assigned.). I have never used Hotels.com before and am very disappointed with this experience. I have not had any similar problems with Expedia. We only had sporadic internet service( approx. 10 mins per day.)
Stayed 3 nights in Jan 2019
Response from Laurent, Riad's owner on Jan 27, 2019
It is with regret that we take note of your comment. I first read that you were satisfied by the staff, the Riad localisation and its cleanliness. Thank you for this -Concerning the Wifi. You're totally right. We fought for 3 weeks with Maroc Telecom because of this network problem (who affected us in our daily life for the management). We are really sorry for this. It’s fixed since -Regarding the room you occupied. You mention « extremely small ». It measures exactly 13.8 square meters (45,27 sf) Plus entrance hall 2 square meters (6,56 square foot), bathroom 4 sm (13,12 sf) private terrace 6 sm (19,68 sf) for a total of nearly 26 sm (85,3 sf) This may seem small or large depending on your lifestyle and travel but be aware that it is rather large for a room in a Riad as a traditional moroccan house -You write « 16 inches from the foot of the beds to the wall ». 27,5 exactly but the bed is turned in the direction of the width and not in length (to separate the beds into twin). You may don’t know but the architecture of a Riad is made that the rooms are in lengths -You write « 3 beds are on the floor ». Sorry but this is incorrect. The main double bed is on a bedspring (you can see this on our photos). The extra bed only is directly on the floor because carrying extra bedsteads would significantly damage traditional tadelakt walls very fragil -There is enough space for a third bed in that room (even if it obviously clutters the space). So if it was too close to the closet, it is actually a mistake on our part in the positioning of the beds. We apologize for that if it really upset you when you arrived Regarding your request for 3rd towels; You had 3 large + 3 medium towels. You wanted 1 more per person and actually you had them the next morning. The night watchman didn’t understood that 6 towels in total did not satisfy you

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, close to Bahia Palace and to the main square. Breakfasts were delicious. The staff was very friendly and helpful.
Stayed 3 nights in Jan 2019
Response from Nezha on Jan 9, 2019
Dear Guest Thank you for your feedback All the best Regards

10/10 Excellent

Aegle829, Michigan, United States

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in this Riad for about a week in late December. The place was spotless, the room was incredibly beautiful, and most importantly the staff were second to none. All three staff were equally helpful and welcoming. No matter the time of day/night, no matter the request, they would all make it a priority to help and with a smile on their faces. I had a few trips I wanted to try and they helped set it up for the next day. I also could come to them with questions and recommendations for things to do inside and outside the city and they were happy to talk. Ummm lastly, they have the patience of saints. There were a couple terribly rude guests who found it necessary to curse and yell at the staff continuously, but they handled it with such grace and poise. I would recommend this Riad without a doubt. It was the perfect place of solitude and comfort after a long day of wandering around Morocco.
Stayed 8 nights in Dec 2018
Response from Nezha on Jan 3, 2019
Dear Guest Thank you for your feeback and information All the best

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Marrakesh at the Riad Tawargit
A beautiful property and well situated. The package including dinner, spa treatments, and airport transfers was a pretty good investment at 90 euros. The woman who gave us our massages was amazing! Two of the employees that stood out were Soufiane and Yassine...Yassine always greeted us with a wide smile and he gave us a lot of important and useful information. Unfortunately our room was close to the chimney and the burning wood in the fireplace each evening, although a nice smell at times, permeated our room through the night. The wifi was weak and inconsistent throughout our stay. Helpful note: Alcohol is not easily found in the Mesina area. Only very few restaurants serve it. The riad does offer wine. If you plan to have white wine or rose at the riad on any particular day have it put in the refrigerator in advance so that it will be cold and ready for you. We found that most times when asking for it, at the time of wanting it, there was none in the fridge. There is a nice patio to enjoy wine and sunbathing on the rooftop.
Stayed 7 nights in Dec 2018
Response from Nezha on Jan 2, 2019
We thank you for all the information you need to improve our service. Wifi is unfortunately provided by the local operator, and for several weeks it is very chaotic as well in Medina when city. We all hope that it will be operational very quickly

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veey clean. Enjoyed all recommendations and the hammam in house. A perfect stay for 2 nights to start our Marocco trip - thank you
Stayed 2 nights in Dec 2018
Response from Nezha on Jan 2, 2019
Dear Guest Thank you