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Reviews of Riad Due

4 out of 5
Riad Due
2 Derb Chentouf, Riad Laârousse, Marrakech

Reviews

9.8

Exceptional

Rating 10 - Excellent. 26 out of 28 reviews" "
Rating 8 - Good. 1 out of 28 reviews" "
Rating 6 - Okay. 0 out of 28 reviews" "
Rating 4 - Poor. 0 out of 28 reviews" "
Rating 2 - Terrible. 1 out of 28 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sueann

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Riad Due was by far an amazing stay and experience for our recent visit to Marrakech! Elena made sure to assist us with everything from reservations to dinner and local excursions. The service from the entire staff was fantastic and we absolutely loved the riad. We will hands down stay at Riad Due again for our next visit to Marrakech!
Stayed 7 nights in Apr 2024
Response from Elena on Apr 15, 2024
Thank you so much Sueann for sharing your review and appreciating our job.We loved having you with us and sharing so many nice moments.Hopefully we will see you againbest from all of usElena

10/10 Excellent

Farah K.

Stayed 2 nights in Mar 2024
Response from elena on Apr 5, 2024
Thank you Farah K for sharing your experienceBest regardsElena

10/10 Excellent

Joanne, CHARLOTTE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most amazing place I have ever been. All the staff is great and attentive to all details of your stay. I will definitely come back. Thanks for this marvelous experience. Joanne
Stayed 3 nights in Oct 2023
Response from Elena on Oct 6, 2023
Thank you Joanne for sharining your real experience at Riad Due.Very much appreciatedLooking forward to welcome you again,Elena

2/10 Terrible

Jenna

Disliked: Staff & service
Stayed 4 nights in Sep 2023
Response from Elena on Sep 20, 2023
Hello,the client wrote "horrible" I don't know on which basis since she never came.

10/10 Excellent

Jill

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from elena on May 22, 2023
Thank you so much Jill for your review.BestElena

10/10 Excellent

Amaar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from elena on Mar 23, 2023
Thank you very Much Amaarbest from all of usElena

10/10 Excellent

Sudhakar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our vacation to Morocco and stay at Riad Due was by far one of the best vacations we’ve ever taken. Having wanted to travel to Morocco for a while, we jumped on a flight and booked a hotel with no further travel itinerary. Upon arrival, we were greeted by the warm and friendly staff who served us the most delicious homemade mint tea and cookie assortment. The riad itself was absolutely stunning — from tropical plants and the sweet sound of birds chirping, to the elegant and unique decor and stunning terrace. Elena, the hotel’s manager was the reason this trip was absolutely flawless — she took a great amount of time before and during our arrival to help us plan our 3-day stay in great detail and then make reservations. Despite having many dietary restrictions, Elena found the most perfect places for us to eat — both the ambience and food to our liking. She recommended certain markets, gardens and museums we could visit while explaining the significance in great detail. Every morning, we would be greeted by an elaborate and delicious breakfast made by the amazing chef and visit various places recommended by Elena. Each time we returned, the staff never failed to ask us about our experiences, expressing great concern for the comfort of their guests. Overall, staying in such a beautiful and welcoming riad in a country filled with rich culture was an unforgettable experience.
Stayed 3 nights in Mar 2023
Response from elena on Mar 15, 2023
Dear Sudhakar,Thank you very much for sharing your wonderful review with other traveller, It's a pleasure to be a part of our guest joy, we enjoy what we do and our satisfaction is of course our guest satisfaction.Greetings from the whole team, we will be waiting for your next visit, Best regardsElena

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most amazing time at the Riad Due, Elena and the rest of the staff were so friendly and went out of their way to make our stay special and memorable. The design of the riad is absolutely stunning and the rooftop provides amazing views over the city. We will definitely be back!
Stayed 3 nights in Feb 2023
Response from elena on Mar 7, 2023
Dear Charles,it has been a pleasure for us!we will definitely wait for you to come back.Best from the staff of Riad DueElena

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at Riad Due for four nights and had the most incredible time. Our room and the Riad overall were both stunning and we loved our afternoons chilling on the roof terrace. Elena was an amazing host and we were so grateful for her many recommendations for sights and restaurants. We also had two delicious evening meals at the Riad and loved our breakfasts each morning. A huge thank you in particular to the warm and friendly Rachid, who was always on hand to help or bring us some delicious mint tea and afternoon treats. Thank you to the whole team for such a memorable stay - we hope to be back soon!
Response from elena on Feb 26, 2023
Dear William,we have be honored to host you and it has been our pleasure to share with you each moment of your stay.We hope to see you soon again,all the bestElena and the team of Riad Due

10/10 Excellent

Devang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service, nice courtyard and amazing breakfast.
Response from elena on Dec 11, 2022
Dear Devang,it has been a great plesasure havung yiu at Riad Due.Thqnk you for appreciating our services.warm regards from all of usElena

10/10 Excellent

Kassandra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Excellent stay at the Riad! Elena gave us all the intel upon arrival, which really set up our long weekend so we were able to focus on our priorities. Shopping! I stayed with my sister in one of the suits, incredibly decorated and very spacious. We ate on the property twice, do yourself a favor and have a sunset dinner on the terrace- you will not be disappointed. Elena, Rashid and the whole team will go above and beyond to make you feel at home, their attention to detail was impeccable. I cannot recommend this place enough, 11/10 stars.
Stayed 4 nights in Sep 2022
Response from elena on Sep 27, 2022
Dear Kassandra,thank you so much for sharing your experience at Riad Due. The team and myself can't wait to have you here soon again. It's now your home far away from home.All the best to you and your sister,Elena

10/10 Excellent

Verified traveler

Stayed 2 nights in Nov 2019
Response from elena on Nov 28, 2019
thank you :)

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply Excellent!
The best experience one could ask for when visiting Marrakech. The Riad is amazing, clean and beatiful but the best of it is the attention and service. Elena will give you all the best tips for maximizing your stay in Marrakech and the staff of the Riad will make you feel at home at all times. We will definitely come back to this amazing Riad
Stayed 3 nights in Oct 2019
Response from elena on Oct 31, 2019
The pleasure has been our to host you in such a special occasion. Looking forward to welcome you again Elena and the staff of Riad Due

10/10 Excellent

WAYNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from elena on Oct 4, 2019
thank you Wayne from the staff of Riad Due and myself

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Riads are pleasant alternative to hotels but have less amenities. For those who prefer different restaurant and pool options, Riads don’t compare. However we were after a peaceful oasis from the Medina hubbub and the Riad Due was that. Rooms were large and well appointed. The staff was excellent. Would have liked tea and coffee making facilities so that we didn’t have to get the staff to do it for us.
Stayed 4 nights in Aug 2019
Response from elena on Sep 14, 2019
Thank you for you nice words and reviews. I understand your point regarding the tea and coffee machine but the staff is more than pleased to do it for you :) Thank you for the suggestion, I will think about it. See you soon again

10/10 Excellent

Verified traveler

Stayed 2 nights in Oct 2018
Response from elena on Oct 23, 2018
thank you, it's always a pleasure to receive recognition for our job and passion for hospitality.

10/10 Excellent

Alie, Netherlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful time in Riad Due. Top class facilities and design. Our host Elena was very nice gave us some excellent tips. Nothing could be better.
Stayed 3 nights in Oct 2018
Response from elena on Oct 15, 2018
Dear Alie, thank you so much for staying with us and share your travel experiences in Morocco. Hopefully we will see you again soon Elena

10/10 Excellent

sara, vancouver canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquil Oasis
A small Riad with very spacious, well appointed, and beautiful rooms. The rooftop deck is lovely with view over Marrakech to the Atlas Mountains. It is amazingly quiet at the Riad so expect a good nights sleep. Elena and Rachid will help with any and all details of your stay. Highly recommended from a family that travels a LOT.
Stayed 2 nights in Mar 2018
Response from elena on Apr 3, 2018
Dear Sara, it has been such a pleasure to have you here! Hope to see you gain soon Elena

10/10 Excellent

travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place with Exceptional service.
Amazing place with exceptional service. We cannot say enough great things about Elena and her team and the location of the Riad (perfect spot). They truly go out of their way to make your stay and experience in Marrakech a memorable one. Highly recommend!!!! We will be back.
Response from elena on Mar 26, 2018
Dear Travis, thank you so much for your nice words and feedback. the pleasure has been ours:) Hope to see you soon, warm regads from all of us Elena

10/10 Excellent

Nomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnificent hotel in the heart of Marrakech Medina
Travelled with my 2 daughters, we had a beautiful spacious room! 5 star service in any aspect. Elena and her staff was very welcoming ! She was helpful with many good tips and advice. Common space was beautiful!! Breakfast was wonderful! Would warmly recommend Riad Due
Stayed 2 nights in Jan 2018
Response from Elena on Jan 18, 2018
Dear Nomi, the pleasure has been ours to have you as guests. Hopefully we will see you again soon. Thank you for your nice words and for choosing us Elena

10/10 Excellent

Faye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
To be honest I almost don't want to share the news about how good this hotel is. It feels like your own little secret discovery. Nothing is too much trouble for Elena who is full of wonderful tips and advice and is generally a deligt. She made our whole trip. The riad is an oasis of calm and serenity away from the city and beautifully styled. Can't wait to return.
Stayed 2 nights in Oct 2017
Dear Faye, thank you so much for your comment but especially for being such a special guest!! Hope toy see you soon again, warmest regards from all of us, Elena

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
Loved it and great service! Elena and Raschid amazing
Stayed 2 nights in Nov 2017
Thank you Maria, you have been a great guest. It has been our pleasure Elena

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious oasis
An oasis in the heart of the Medina. Tastefully renovated,very friendly service and one of the best riads in town

10/10 Excellent

Sven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Een oase van rust midden in de drukke stad, waarbij je uiterst hartelijk onthaald wordt, geen enkele moeite te veel is, je slaapt in een droom kamer en kan uitrusten en genieten op het hoogste dakterras. Het was een fantastisch verblijf en een absolute aanrader. Elena, Rachid en het team “make you feel at home”
Stayed 4 nights in Nov 2021
Response from elena on Nov 9, 2021
Thank you so much for your review. It has been a great pleasure to have you at Riad Due and we hope to see you again soon. Greetings from the whole staff, Elena

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le plus bel hotel de tout notre voyage. La décoration sort tout droit d'une revue. Alliage parfait entre le moderne et le marocain classique! Personnel et propriétaire très accueillant. Propreté impécable. Je le recommande à tous!
Stayed 2 nights in Nov 2019
Response from elena on Nov 13, 2019
Thank you very much for your review. Those words rewards our efforts to make the stay of our clients special! Best regards Elena and the staff of Riad Due

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wunderschönes Riad mitten in der Medina
Hier stimmt einfach alles. Zimmer, Essen und vor allem Elena mit ihrem wundervollen Team. Sehr zu empfehlen ist ein Dinner, welches sehr gut ist und selbst für einen einzelnen Gast extra zubereitet wird. Dies war mein 2. Aufenthalt und ich komme gerne wieder.
Stayed 2 nights in Nov 2017
Response from elena on Nov 27, 2017
Thank you so much for coming back and for being such a wonderful guest Thank you from all the staff of Riad Due, Elena