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Reviews of Casa Bocobo Hotel

3 out of 5
Casa Bocobo Hotel
Jorge Bocobo Street, Corner Kalaw Avenue, Ermita, Manila, Manila

Reviews

8.0

Very Good

Rating 10 - Excellent. 332 out of 1001 reviews" "
Rating 8 - Good. 410 out of 1001 reviews" "
Rating 6 - Okay. 169 out of 1001 reviews" "
Rating 4 - Poor. 56 out of 1001 reviews" "
Rating 2 - Terrible. 34 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ruperto, Lanai City

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I can not praise the staff enough. This is a great hotel and the staff are so accomodatiing. We will be staying here on our next trip in July.
Stayed 3 nights in May 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole process was Very smooth, had no Troubles at All. Staff was very friendly and Building/room was clean.
Stayed 1 night in May 2024

10/10 Excellent

Rengiel, Bedford Hills

Stayed 4 nights in Apr 2024

10/10 Excellent

John Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Looking for a convenient stay near St. Luke's Medical Center Extension Clinic (SLMCEC)? Casa Bocobo is an excellent choice! This affordable hotel is just a short 3-4 minute walk from the clinic. It's also close to the LRT UN Avenue Train Station and Rizal Park (Luneta Park). The hotel itself is clean, comfortable, and has friendly staff. Plus, there's a 7/11 right next door, and fast food restaurants like McDonald's, Chowking, and Jollibee nearby. I highly recommend it!
Stayed 3 nights in Apr 2024

8/10 Good

REGINA SOCORRO

Stayed 7 nights in Mar 2024

10/10 Excellent

AISHA CRISTINA, Des Plaines

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It is very convenient to the place that I need to go. The room is clean and the area got options for dining.
Stayed 3 nights in Mar 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very peaceful as well as the surroundings. There are lots of restaurant nearby and walking distance to SLEC.
Stayed 3 nights in Mar 2024

8/10 Good

James

Liked: Staff & service
The staff was amazing and incredibly friendly. However, the towels were dirty and the closet and hallway had a strange smell that upset my stomach. It was a good price and close to where I needed to go. Decent for the price.
Stayed 6 nights in Mar 2024

10/10 Excellent

Krisna

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Jan Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Makisig on Mar 10, 2024
Warm greetings from Casa Bocobo Hotel!Thank you for sharing your review. We are pleased to know that you enjoyed your staywith us. We look forward to welcoming you again soon!Best Regards,ManagementPositive FeedbackThank you for staying with us at Casa Bocobo Hotel and sharing a 5-star review of yourexperience.It is a pleasure to hear the kind words about the service you received from the team andyour experience with us.We look forward to welcoming you back for another memorable stay next time you visitManila.Kind regards,

10/10 Excellent

Antoine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 3 nights in Feb 2024
Response from Makisig on Mar 10, 2024
Warm greetings from Casa Bocobo Hotel!Thank you for sharing your review. We are pleased to know that you enjoyed your staywith us. We look forward to welcoming you again soon!Best Regards,ManagementPositive FeedbackThank you for staying with us at Casa Bocobo Hotel and sharing a 5-star review of yourexperience.It is a pleasure to hear the kind words about the service you received from the team andyour experience with us.We look forward to welcoming you back for another memorable stay next time you visitManila.Kind regards,

10/10 Excellent

Christina

Business traveler
Liked: Amenities, property conditions & facilities
Safe and Courteous personnel
Stayed 1 night in Feb 2024
Response from Makisig on Mar 10, 2024
Thank you for staying with us at Casa Bocobo Hotel and sharing a 5-star review of yourexperience.It is a pleasure to hear the kind words about the service you received from the team andyour experience with us.We look forward to welcoming you back for another memorable stay next time you visitManila.Kind regards,

8/10 Good

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Makisig on Mar 10, 2024
Thank you for choosing Casa Bocobo Hotel as your home away from home!We have noted your comment on the _____________. Rest assured that we will take acloser look at this for improvements.Thank you very much for sharing your review. We look forward to having you againsoon.Yours sincerely,Online Review not so good reviewThank you for giving us your valuable feedback! Thank you for choosing us. We’rehappy that you feel the warmth of Filipino hospitality with us. Hope to see you againsoon!Thank you for choosing to stay with us and for sharing a review of your experience.Your valued feedback with regards to your experience has been resolving. This will notbe left unnoticed as this is important to us in improving our services.We look forward to welcoming you back again and feeling the warmth of Filipinohospitality

6/10 Okay

Gabriella

Business traveler
Liked: Cleanliness, staff & service
The staff were very friendly and helpful and the room was neat and clean but the noise from cars on the street was extremely loud and the surrounding area felt quite unsafe.
Stayed 4 nights in Jan 2024
Response from Makisig on Mar 10, 2024
Thank you for choosing Casa Bocobo Hotel as your home away from home!We have noted your comment on the _____________. Rest assured that we will take acloser look at this for improvements.Thank you very much for sharing your review. We look forward to having you againsoon.Yours sincerely,Online Review not so good reviewThank you for giving us your valuable feedback! Thank you for choosing us. We’rehappy that you feel the warmth of Filipino hospitality with us. Hope to see you againsoon!Thank you for choosing to stay with us and for sharing a review of your experience.Your valued feedback with regards to your experience has been resolving. This will notbe left unnoticed as this is important to us in improving our services.We look forward to welcoming you back again and feeling the warmth of Filipinohospitality

10/10 Excellent

Gay

Good
Stayed 3 nights in Jan 2024
Response from Makisig on Mar 10, 2024
Thank you for staying with us at Casa Bocobo Hotel and sharing a 5-star review of yourexperience.It is a pleasure to hear the kind words about the service you received from the team andyour experience with us.We look forward to welcoming you back for another memorable stay next time you visitManila.Kind regards,

8/10 Good

dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Makisig on Mar 10, 2024
Thank you for choosing Casa Bocobo Hotel as your home away from home!We have noted your comment on the _____________. Rest assured that we will take acloser look at this for improvements.Thank you very much for sharing your review. We look forward to having you againsoon.Yours sincerely,Online Review not so good reviewThank you for giving us your valuable feedback! Thank you for choosing us. We’rehappy that you feel the warmth of Filipino hospitality with us. Hope to see you againsoon!Thank you for choosing to stay with us and for sharing a review of your experience.Your valued feedback with regards to your experience has been resolving. This will notbe left unnoticed as this is important to us in improving our services.We look forward to welcoming you back again and feeling the warmth of Filipinohospitality

10/10 Excellent

Jeffry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

6/10 Okay

nina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in Jan 2024

6/10 Okay

Mark

Disliked: Amenities, property conditions & facilities
There was a safe in the room. My Mac Book Air 13" wouldn't fit in the safe
Stayed 2 nights in Dec 2023

8/10 Good

Bruno, Binghamton

Traveled with partner
Liked: Property conditions & facilities
Nice room for the money, close to my favorite Rizal Park.
Stayed 3 nights in Dec 2023

2/10 Terrible

Lolita

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Tesa

Stayed 4 nights in Nov 2023

6/10 Okay

gemin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is situated close to Rizal Park, just a 3-minute walk away. Nearby, there's a 24-hour 7-11 shop, as well as McDonald's, KFC, and Wendy's. I wouldn't recommend eating at McDonald's because I found an insect in my juice when I dined in there. The staff is friendly and helpful. However, the hotel room didn't meet my expectations. Firstly, there was a blood stain on the bedsheet. Secondly, the shampoo had run out. The showerhead was broken; water didn't spray evenly but gushed out in a single stream. Also, there was no hairdryer provided.
Stayed 1 night in Nov 2023

8/10 Good

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easily accesible
Stayed 2 nights in Sep 2023
Response from Makisig on Sep 21, 2023
Good Day! thank you for your time to leave an review for us. we will make sure that we will improve our service thank you for staying with us!

10/10 Excellent

ARNEL

Liked: Cleanliness, staff & service, property conditions & facilities
great for the price
Stayed 2 nights in Sep 2023
Response from Makisig on Sep 21, 2023
Good Day! thank you for your time to leave an review for us. we will make sure that we will improve our service thank you for staying with us!

8/10 Good

patrick jean francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly staff, simple but quite well located
Stayed 3 nights in Aug 2023
Response from Makisig on Sep 21, 2023
Good Day! thank you for your time to leave an review for us. we will make sure that we will improve our service thank you for staying with us!

10/10 Excellent

Emmylou

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Everything was great except for the smell in the room. Smell like sewage.
Stayed 2 nights in Aug 2023
Response from Makisig on Sep 21, 2023
Good Day! Apologize for the bad experience we already addressed your concern we will make sure that we will improve our service thank you for staying with us!

10/10 Excellent

Verified traveler

Stayed 3 nights in Mar 2020

10/10 Excellent

Gemma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & Cool Place To Stay
I was apprehensive when I first saw the hotel. I was with my family and their comments are a big matter to me. After staying for 3.days & 2 nights, our impression change for the better. Staff are helpful, cheerful, and good manner. They keep the hotel spotlessly clean. Good value for what you are paying for. Breakfast is great. The location is just walking distance to various sights such as Luneta Park and if you are game to it, you can even walk as far as the Ocean Park. Beside the hotel is a 7-Eleven which is a great plus to our stay.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly and accommodating. Very satisfying service.
Stayed 1 night in Mar 2020
Response from Isah Inguito on Mar 10, 2020
Dear Valued Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Kind Regards,

8/10 Good

Verified traveler

Stayed 1 night in Feb 2020
Response from Isah Inguito on Mar 10, 2020
Dear Valued Guest. Thank you for taking the time to review your stay with us. We look forward to welcoming you back for another memorable stay next time you are visiting Manila. Kind regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location close to everything. I have nothing bad to say.
Stayed 14 nights in Feb 2020
Response from Isah Inguito on Mar 10, 2020
Dear Valued Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 Excellent

Marife

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from Isah Inguito on Mar 10, 2020
Dear Marife. Thank you for giving us a perfect rating. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you back for another memorable stay next time you are visiting Manila. Kind regards,

6/10 Okay

ALISTAIR

Liked: Staff & service
Disliked: Property conditions & facilities
1960
Out date decor
Stayed 2 nights in Feb 2020
Response from Isah Inguito on Mar 10, 2020
Dear Alistair, Thank you for taking the time to review your stay with us. Thank you for your valued feedback with regards to the decorations of the hotel, your comments have been taken in to consideration this will not be left unnoticed as this is important to us in improving our services better.Thank you! Kind Regards,

8/10 Good

Robinson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good
Stayed 1 night in Feb 2020
Response from Isah Inguito on Mar 10, 2020
Dear Robinson, Thank you for choosing to stay with us at Casa Bocobo Hotel. We look forward to welcoming you back again very soon. Kind regards,

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
WiFi would not work correctly but rooms where clean
Stayed 4 nights in Feb 2020
Response from Isah Inguito on Feb 17, 2020
Dear Valued Guest. I appreciate your feedback about our hotel. Your valued feedback with regards to the Wi-Fi connection in your room has been taken in to consideration.This will not be left unnoticed as this is important to us in improving our services better Kind regards,

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
great hotel and the food is good. Its free breakfast you dont need to go outside looking for a restaurant.
Stayed 3 nights in Feb 2020
Response from Isah Inguito on Feb 17, 2020
Dear Valued Guest, Thank you for choosing to stay with us at Casa Bocobo Hotel and for sharing a 5 star review of your experience. It really is a pleasure to hear the kind words about the service you received from the team and your experience with us. We look forward to welcoming you back for another memorable stay next time you are visiting Manila. Kind regards,

10/10 Excellent

Jovita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the place you got eveything you need but my only concern is the parking area.
Stayed 1 night in Feb 2020
Response from Isah Inguito on Feb 17, 2020
Dear Jovita. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you back for another memorable stay next time you are visiting Manila. Kind regards,

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Great Place to stay
The Staff was amazingly friendly and helpful. The morning breakfast was one of the best I have had in Manila. Location is ok in Ermita for walking distance to most everything you would need The only problem I noticed was in the alley behind my unit there was a food preparation operation in which i was awoken very early {5am} with chopping sounds . Overall a nice older hotel with an excellent staff.h
Stayed 6 nights in Jan 2020
Response from Isah Inguito on Feb 17, 2020
Dear Mr. Larry, Thank you for your review and for choosing our hotel. I am thrilled to hear that you enjoyed our central location and that the Casa Bocobo team delivered an excellent level of service throughout your stay. Thank you for your valued feedback with regards to the noise coming from outside, your comments have been taken in to consideration and please feel free to contact us prior to your next stay so we can take care of any requests or preferences personally. We look forward to welcoming you back again very soon. Kind regards,

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020
Response from Isah Inguito on Jan 26, 2020
Dear Valued Guest, Thank you for choosing to stay with us at Casa Bocobo Hotel and for sharing a 10 star review of your experience. We look forward to welcoming you back for another memorable stay next time you are visiting Manila. Kind regards,

8/10 Good

Evelyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are nice
It was good, staff are friendly and good food too.
Stayed 2 nights in Jan 2020
Response from Isah Inguito on Jan 26, 2020
Dear Ms Evelyn. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Kind Regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2020
Response from Isah Inguito on Jan 20, 2020
Dear Valued Guest. Thank you for your review and for choosing our hotel. We look forward to welcoming you back for another memorable stay next time you are visiting Manila. Kind regards,

8/10 Good

HERMOGENES, Auckland, New Zealand

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
what I didnt like is the walls were not soundproof , I can hear all the sounds and I end up whispering to myself or tiptoe when walking with my slippers, and advised my visitors to keep their mouth shut wahahhahaah when talking to sensitive matters.
Stayed 2 nights in Jan 2020
Response from Isah Inguito on Jan 20, 2020
Dear Mr. Hermogenes, Thank you for taking the time to share your experience with us. Please accept our apologies for the inconvenience that you experienced during your stay. Rest assured that this issue is being addressed.This will not be left unnoticed as this is important to us in improving our services better. Thank you and God Bless!

10/10 Excellent

Dennis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Isah Inguito on Jan 20, 2020
Dear Dennis. Thank you for giving us a perfect rating.I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.We look forward to welcoming you back for another memorable stay next time you are visiting Manila. Kind regards,

8/10 Good

Angie

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The lights are tinted too yellow. It was definitely irritating to the eyes. Additionally, the hairdryer needs to be standard for each room. It was a bit of a hassle to coordinate for a hairdryer from the front desk.
Stayed 2 nights in Jan 2020
Response from Isah Inguito on Jan 20, 2020
Dear Ms. Angie. Thank you for taking the time to review your stay with us.your comments have been taken in to consideration and please feel free to contact us prior to your next stay so we can take care of any requests or preferences personally. We look forward to welcoming you back again very soon. Kind regards,

8/10 Good

Dexter Jason

Stayed 1 night in Jan 2020

8/10 Good

Jacoby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel, if you can stomach fake news CNN
Excellent expeirience, put after looking through the channels I was reminded why I had stopped going there, Fake News CCN on there tv, no FOX News
Stayed 1 night in Jan 2020
Response from Isah Inguito on Jan 20, 2020
Dear Mr. Jacoby. I appreciate your positive feedback about our hotel. We look forward to welcoming you back for another memorable stay next time you are visiting Manila. Kind regards,

10/10 Excellent

Verified traveler

Stayed 3 nights in Dec 2019
Response from Isah Inguito on Jan 4, 2020
Dear Valued Guest. Thank you for giving us a perfect rating. We look forward to welcoming you back again very soon. Kind regards,

8/10 Good

Sergio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Isah Inguito on Jan 4, 2020
Dear Sergio. Thank you for taking the time to review your stay with us. We look forward to welcoming you back for another memorable stay next time you are visiting Manila. Kind regards,

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are friendly, close to St. Lukes medical clinic.
Stayed 3 nights in Dec 2019
Response from Isah Inguito on Dec 14, 2019
Dear Valued Guest, Thank you for choosing to stay with us at Casa Bocobo Hotel and for sharing a 5 star review of your experience. I am thrilled to hear that you enjoyed our central location and that the Casa Bocobo team delivered an excellent level of service throughout your stay. We look forward to welcoming you back again very soon. Kind regards,