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Reviews of A'Famosa Resort

3.5 out of 5
A'Famosa Resort
Jalan Kemus, Simpang Empat, Alor Gajah, Malacca

Reviews

6.4
Rating 10 - Excellent. 29 out of 172 reviews" "
Rating 8 - Good. 51 out of 172 reviews" "
Rating 6 - Okay. 37 out of 172 reviews" "
Rating 4 - Poor. 25 out of 172 reviews" "
Rating 2 - Terrible. 30 out of 172 reviews" "

6.4/10

Cleanliness

6.6/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Alvin

Disliked: Property conditions & facilities
Room was not as expected
Stayed 2 nights in Mar 2024

8/10 Good

Rose Hafiza

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

ANNIS RAJ

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for group activity
Stayed 1 night in Mar 2024

10/10 Excellent

Mazulida

Liked: Cleanliness, staff & service, property conditions & facilities
Good facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Mohd Iskandar Shah, JOHOR BAHRU

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfied..
Stayed 2 nights in Feb 2024

8/10 Good

Adelina

Stayed 1 night in Feb 2024

10/10 Excellent

Yaya

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Elaine Yen Ling

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

tarreq naufal

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
old black and white photos of 2 old man everywhere from the hall to the bed rooms. Very spooky. Please change.
Stayed 1 night in Dec 2023

10/10 Excellent

Law

Stayed 1 night in Sep 2023

8/10 Good

Mathews

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Convenient location, property has seen better days but witnessed upgrading happening around the place. Friendly and helpful staff, excellent breakfast.
Stayed 1 night in Sep 2023

6/10 Okay

Zubaidah

Traveled with group
Overall stay was ok.Management should doing cleaning the building will more better and pleased put more signboard for checkin lobby.
Stayed 1 night in Aug 2023

2/10 Terrible

Khairul Nizam

Stayed 1 night in May 2023

2/10 Terrible

Stephen

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Studio accommodation is terrible. Broken elevators, mould in the bathrooms, furniture that needs to be replaced, zero cooking or washing facilities. The information provided on the website is misleading at best. Multiple amenities are run down and falling apart.
Stayed 11 nights in Jan 2023

2/10 Terrible

Suresh

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Not worth

8/10 Good

Chitra

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Happy kids
Stayed 1 night in Oct 2022

10/10 Excellent

Kok

Stayed 1 night in May 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Unpleasant checked-in
I book hotel with a certain total amount including tax and service charge and choose pay at the hotel, during check-in i was asked to pay amount higher than agreed amount. Luckily i brought printed email confirmation and show the agreed amount. I was required to wait before the payment made.
Stayed 1 night in Oct 2021

8/10 Good

Samsudin, Kl

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
No sufficent staff at lobby of the block.No coffe/ tea and sugar..
Stayed 1 night in Sep 2020

10/10 Excellent

Mohamad Syazli

Business traveler
Liked: Cleanliness, staff & service, room comfort
Good location to relax and shopping!
Good location to relax and shopping! Facilities need to be upgraded.
Stayed 2 nights in Sep 2020

2/10 Terrible

MSP, Singapore

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The property was old but reasonably clean. The furnitures and service was bad
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveler

Stayed 3 nights in Jan 2020

8/10 Good

Ramli

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfy
Stayed 2 nights in Dec 2019

10/10 Excellent

Ken

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

2/10 Terrible

Ong

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdated and old fashion building
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
provide basic cutleries
venue an accommodation is good. the only things to be upgrade is the condo facilities. price is not that cheap and its ok. but due to that, the management have to consider provide some basic cutleries or at least forks and spoons and plate used for eating or serving food. its a basic to be prepare if u stay in a fully furnish condo. please improve on that. the rest all is ok
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay with family of small kids
We stayed at the dsavoy condo family room. The room is very clean and service is good. Except the breakfast area is further from you stay. About 5 minutes drive. The view is very nice facing the driving range. Will consider staying here again.
Stayed 3 nights in Dec 2019

8/10 Good

TAUFIK

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally it was good. But when I was there, there was road tarring works going on. That had affected my driving in and out of the condo I was staying in -Block 1. Why did it have to be done during that time (12/12/19)? Why not do it other time. Thank you.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro: Cozy room & nice view.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
We stayed in block 4 of condo del savour. Building was very old with paints flaking. One out of three lifts was shut down. Another lift malfunctioned during one of our ride up. Stuck in between floors. Rooms were spartan but clean. Pillow was too thick for me. We got a unit with worn out flooring and very old tube tv. The inclusive breakfast spread was fairly good. Location was ideal for the family to visit the various theme parks and a nice mall right next to it. However there is severe lack of dining options. Had to drive 15 minutes into Tampin town to get reasonable food.
Stayed 2 nights in Dec 2019

8/10 Good

JK78, Singapore

Traveled with family and small children
Liked: Cleanliness, staff & service
Basically, we have booked the 2 bedrooms villa with swimming pool for 4 days 3 nights.The pictures on the website are definitely a "WOW" , even thou not really true to the picture but frankly the villa was beyond my expectation. Check-in was ok, Villa is clean, comfortable, swimming pool water can be very cold to swim in but the kids still jump in to enjoy themselves and as its outdoor , there will be dry leaves / bugs in them. There is also a jacuzzi which was ok for relax , water was cold too :) Breakfast is near the golfcourse and its about 10mins drive from villa to breakfast place. So its better to have your own transport if you are staying at the Villa as they are quite a distance away even thou i did see some signboard with the shuttle bus. Breakfast was ok but maybe the resort can provide more variety of fruits instead of only 1 type. Went to Old West, paid for the dinner along with the fun fair games etc, sorry to say its not worth going in there. Basically there is nothing much within A'Famosa Resort unless you are driving, you can drive to Malacca town which is around 50mins away where there are more food and shopping to be done. Wifi always has problem connecting in the morning. 1 night the aircon in the living room has problem but they responded very fast. so i would say staff respond are good. Check out - ok Overall i would say that A'Famosa Villa is great for family but need to have your own vehicle in order to move around.
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness
Booked 2 units of 2 bedrooms unit for 2 nites. FOC Bfast that did not match while booking. Hotel.com quotes FOC for 12 person; but hotel insist there only 8 FOC Bfast. 2/3 elevator didn’t function. Smelly room. There are NO Price ticket advantages to hotel guest to entering Water Theme Park or Safari or Cowboy Town.
Stayed 2 nights in Oct 2019

8/10 Good

tang

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large villa, spacious room, a nice private pool. Have room service to villas.
Stayed 1 night in Sep 2019
Response from Hotel Manager on Sep 24, 2019
Dear Anonymous, Greeting from A’Famosa Resort, We are so appreciative of your kind post and great support, thank you! Nice to hear our family members have been anticipatory to your needs, your praise for them serves as a great motivation to the team here. We hope to have many more opportunities to be of service again in future. Kind regards, Hotel Manager.

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff was excellent and a lot of attraction in the resort itself
Stayed 1 night in Sep 2019
Response from Hotel Manager on Sep 14, 2019
Dear Guest, Greeting from A’Famosa Resort, We are delighted to know that you had a fantastic time during your stay with us. Your kind words and recommendation to others has made our work here more meaningful than ever. Should your travels bring you back to Melaka, let us welcome you again for another wonderful stay. Kind regards, Hotel Manager

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall room is nice and big. Very recommended!
Stayed 1 night in Aug 2019
Response from Hotel Manager on Sep 14, 2019
Dear Guest, Greeting from A’Famosa Resort, We are delighted to know that you had a fantastic time during your stay with us. Your kind words and recommendation to others has made our work here more meaningful than ever. Should your travels bring you back to Melaka, let us welcome you again for another wonderful stay. Kind regards, Hotel Manager

8/10 Good

TEE BEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Comfortable stay and good environment
Stayed 3 nights in Aug 2019
Response from Hotel Manager on Aug 14, 2019
Dear Tee Bee, Thank you for being our guest here at A’ Famosa Resort. We are always exploring ways to enhance guests’ experience further, thus, do feel free to share any ideas of improvements to us at hotel@afamosa.com. Thank you again and we hope to have the opportunity welcome you back here at A’Famosa Resort. Kind regards, Hotel Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
The condition for the room is too old
Stayed 1 night in Aug 2019
Response from Hotel Manager on Aug 14, 2019
Dear Anonymous, Thank you for being our guest here at A’ Famosa Resort. We are always exploring ways to enhance guests’ experience further, thus, do feel free to share any ideas of improvements to us at hotel@afamosa.com. Thank you again and we hope to have the opportunity welcome you back here at A’Famosa Resort. Kind regards, Hotel Manager

6/10 Okay

terrence

Liked: Room comfort
Stayed 1 night in Aug 2019
Response from Hotel Manager on Aug 14, 2019
Dear Terrence, Thank you for being our guest here at A’ Famosa Resort. We are always exploring ways to enhance guests’ experience further, thus, do feel free to share any ideas of improvements to us at hotel@afamosa.com. Thank you again and we hope to have the opportunity welcome you back here at A’Famosa Resort. Kind regards, Hotel Manager

10/10 Excellent

MJ

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Higher than my expectation.
Stayed 1 night in Aug 2019
Response from Hotel Manager on Aug 13, 2019
Dear Guest, Thank you for being our guest here at A’ Famosa Resort. We are always exploring ways to enhance guests’ experience further, thus, do feel free to share any ideas of improvements to us at hotel@afamosa.com. Thank you again and we hope to have the opportunity welcome you back here at A’Famosa Resort. Kind Regards.

4/10 Poor

Thomas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Please make sure you check your rooms properly.
The condition of the room we had was bad. After we shower, the toilet floor becomes very wet because the shower area seals are worn off. The room is full of ants and it attacked our luggage. I hope this is a one off case.
Stayed 1 night in Aug 2019
Response from Hotel Manager on Aug 13, 2019
Dear Guest, Thank you for being our guest here at A’ Famosa Resort. We are always exploring ways to enhance guests’ experience further, thus, do feel free to share any ideas of improvements to us at hotel@afamosa.com. Thank you again and we hope to have the opportunity welcome you back here at A’Famosa Resort. Kind Regards.

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water pressure not strong to shower to wear. Swimming pool light not bright
Stayed 3 nights in Aug 2019
Response from Hotel Manager on Aug 13, 2019
Dear Guest, Thank you for being our guest here at A’ Famosa Resort. We are always exploring ways to enhance guests’ experience further, thus, do feel free to share any ideas of improvements to us at hotel@afamosa.com. Thank you again and we hope to have the opportunity welcome you back here at A’Famosa Resort. Kind Regards.

8/10 Good

Firdauz, Singapore

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is alright. Rooms were newly renovated. Hot shower was amazing.
Stayed 2 nights in Aug 2019
Response from Hotel Manager on Aug 24, 2019
Dear Firdauz, Greeting from A’Famosa Resort, We are delighted to know that you had a fantastic time during your stay with us. Your kind words and recommendation to others has made our work here more meaningful than ever. Should your travels bring you back to Melaka, let us welcome you again for another wonderful stay. Kind regards, Hotel Manager

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Hotel Manager on Jul 31, 2019
Dear Guest, Thank you for being our guest here at A’ Famosa Resort. We are always exploring ways to enhance guests’ experience further, thus, do feel free to share any ideas of improvements to us at hotel@afamosa.com. Thank you again and we hope to have the opportunity welcome you back here at A’Famosa Resort. Kind regards, Hotel Manager

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from Hotel Manager on Jul 29, 2019
Dear Guest, Thank you for being our guest here at A’ Famosa Resort. We are always exploring ways to enhance guests’ experience further, thus, do feel free to share any ideas of improvements to us at hotel@afamosa.com. Thank you again and we hope to have the opportunity welcome you back here at A’Famosa Resort. Kind regards, Hotel Manager

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
not well mantain . breakfast was not much choice
Stayed 1 night in Jun 2019
Response from Hotel Manager on Jun 25, 2019
Dear Anonymous, Thank you for choosing to stay at A’Famosa Resort. I am deeply sorry to hear about your disappointing stay. Whilst we are unable to undo the unpleasant experience, please accept our most humble apology, and rest assured we are looking into the matter and will make the appropriate improvements to our accommodations and facilities. It is most unfortunate that we did not meet your expectations and we greatly appreciate your feedback. We hope that you will give us the opportunity to welcome you back for a more satisfactory stay in the near future. Kind regards, Hotel Manager

6/10 Okay

Ahmad Muizzudin

Stayed 2 nights in Apr 2019

6/10 Okay

Ck, jB, my

Traveled with family and small children
Liked: Staff & service
Environment was good but the apartment was quite old. Many thing were not functioning is aircond fan safe deposit box. Needed to call housekeeping multiple times to rectify error. The bath tub was in dilapidated condition
Stayed 2 nights in Apr 2019
Response from Hotel Manager on Apr 30, 2019
Dear Ck, Thank you for being our guest here at A’ Famosa Resort. We have reviewed your feedback and we very much appreciate the positive points highlighted. However, I am very disappointed to hear of the shortcomings you encountered. Rest assured we have addressed the issues with the appropriate teams. We are always exploring ways to ensure our guests’ comfort, thus, do feel free to share any ideas of improvements to us at hotel@afamosa.com. Thank you again and we hope to have the opportunity welcome you back here at A’Famosa Resort. Kind regards, Hotel Manager

8/10 Good

Verified traveler

Stayed 1 night in Feb 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stay with family...
Stayed in the two bedroom pool villa for 8 pax. Needs major upgrade as the whole villa is run down. Had to call room service to clean pool everytime we want to swim. Not much privacy as pool is by the driveway. Aircon leaked. One thing we enjoyed was the breakfast. It was decent.
Stayed 2 nights in Feb 2019
Response from Hotel Manager on Feb 15, 2019
Dear Anonymous, Thank you for choosing to stay at A’Famosa Resort. I am deeply sorry to hear about your disappointing stay. Whilst we are unable to undo the unpleasant experience, please accept our most humble apology, and rest assured we are looking into the matter and will make the appropriate improvements to our accommodations and facilities. It is most unfortunate that we did not meet your expectations and we greatly appreciate your feedback. We hope that you will give us the opportunity to welcome you back for a more satisfactory stay in the near future. Kind regards, Hotel Manager