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Reviews of Samba Hotel

3.5 out of 5
Samba Hotel
Rua da Samba s/n, Município da Samba, Luanda

Reviews

7.8

Good

Rating 10 - Excellent. 11 out of 23 reviews" "
Rating 8 - Good. 6 out of 23 reviews" "
Rating 6 - Okay. 1 out of 23 reviews" "
Rating 4 - Poor. 2 out of 23 reviews" "
Rating 2 - Terrible. 3 out of 23 reviews" "

8.2/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Ana Cleusa, Sarasota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super recommend hotel Samba, it has a reasonable price, very clean and organized. Staff is friendly and I did request for breakfast in the room, which I found it amazing.
Stayed 1 night in May 2024

10/10 Excellent

Miquei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

jacqueline

Stayed 1 night in May 2023

10/10 Excellent

Victor

Stayed 3 nights in Apr 2023

8/10 Good

Karamjit

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel with excellent breakfast and great service. Good wifi and hotel was clean and staff friendly. Great location for airport but lots of traffic to the centre during early morning and late afternoon. Avoid rooms facing the road because of noise.
Stayed 11 nights in Jan 2023

8/10 Good

Delcio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Turgay

Stayed 2 nights in Mar 2022

2/10 Terrible

Verified traveler

Stayed 4 nights in Mar 2021

8/10 Good

Filipe, Benguela

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good amenities. Weak service. Staff members not in sync with each other.
Stayed 1 night in Feb 2020
Response from Josias Adão on Oct 25, 2021
thank you very much for your review, we will do all the best to improve our service.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You have not provided any service to me after collecting my money. The hotel never recieved your confirmation and so charged again for the 4 nights I stayed there. I have sent several messages but you don’t care. It’s just unfortunate I have been dealing with such an insensitive organization that can collect my money and leave me alone in a foreign land. I am very disturbed. John
Stayed 4 nights in Oct 2019

10/10 Excellent

Victor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Victor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023

4/10 Poor

Firoz

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The Hotel was very unhelpful. For everything you would ask, they made excuses. The toilet wasn't clean. I had made a mistake to book an extra night but they didn't agree to cancel it. Some of the staff were very welcoming and nice but the booking manager was very unhelpful
Stayed 4 nights in Feb 2023

10/10 Excellent

Cassia

Stayed 2 nights in Feb 2023

8/10 Good

Pol

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verkeer, veel te druk maar dat is in heel Luanda
Stayed 10 nights in Jan 2023

10/10 Excellent

Joao

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

J M Gomes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021
Response from Josias on Oct 25, 2021
hi, may I help you Dear Gomes.?

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveler

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Nov 2019

4/10 Poor

Laurent

Liked: Room comfort
Disliked: Staff & service
Très moyen
1) l'hôtel ne trouve pas ma réservation alors il me donne une chambre standard alors que j'avais réservé une suite. 2) de jours plus tard j'obtiens enfin ma suite. Aucune compensation venant de l'hôtel pour ce désagrément. 3) ma suite ne fût pas nettoyée un jour pendant mon séjour. Après cet oubli aucune compensation venant de l'hôtel. Environ proche d'une "autoroute" donc très bruyant. Éviter les chambre côté rue. Piscine... 1m de profond..... pour patoger. Salle de sport..... pas de clim donc étouffant. Restaurant : bonne cuisine. Réception : difficulté à parler anglais.
Stayed 6 nights in Sep 2019