Doorman and valet were great - pricy at $65 day but worth it - clean property - bar and dining is together - it was nice but with the live music just know it is hard to hear over a table - view was great - food was fabulous! Room was beautiful. Lots of light and comfort and great stock of things to use or purchase of you forgot something. As with many places, the homeless in the area is a problem. The complimentary car anywhere within 3 miles saved the day. The pier was not the place to be at 9 pm with two women - the folks will say safe and don’t worry lots of police but all we found was an empty cop car - and we were harassed twice - to the point of crossing the road twice, confronting the man following, etc. maybe different in day or maybe we should have asked other women instead of men if they thought safe. From Vegas, so high tolerance for crazy - but this was scary where I was concerned for the safety of my daughter. Like we said, being able to call for the car was a dream! Lots of great restaurants in the area and a walking distance. Rental bikes and jogging trail along the beach amazing. We enjoyed the room, but would not likely come back to Santa Monica to stay - it is not what I remembered. The property did everything they could to make it a great stay. For business, we would stay here again. Note to self - stay away from shop. I’m going to follow mamas advice on what to say here. Front desk - perfect!