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Reviews of Peppers Seaport Hotel

4.5 out of 5
Peppers Seaport Hotel
28 Seaport Boulevard, Launceston, TAS

Reviews

9.2

Wonderful

Rating 10 - Excellent. 624 out of 1000 reviews" "
Rating 8 - Good. 287 out of 1000 reviews" "
Rating 6 - Okay. 63 out of 1000 reviews" "
Rating 4 - Poor. 20 out of 1000 reviews" "
Rating 2 - Terrible. 6 out of 1000 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ka Wai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a bottle of wine given as a complementary for our birthday, very sweet and considerate!
Stayed 1 night in Apr 2024
Response from Empress on May 4, 2024
Dear Wai,Thank you for taking your time to give us a review of your recent stay.Glad to see you enjoyed the complimentary wine provided on your birthday. We hope we see you again in the future. Kind Regards, Empress DhakalFront Office Supervisor

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Close to restaurants We enjoyed our stay
Stayed 2 nights in Apr 2024
Response from Empress on Apr 12, 2024
Dear Teresa,Thank you so much for your lovely words about your recent stay with us. We are glad to see you enjoyed your time here. We hope to see you again before not too long. Regards,Empress DhakalFront Office Supervisor

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location on the water was calming. The size of the suite was great. The washer/dryer handy.
Stayed 2 nights in Mar 2024
Response from Empress on Apr 5, 2024
Dear Anne,Thank you so much for your lovely words about your recent stay with us. We are glad to see you enjoyed your time here. We hope to see you again before too long. Regards,Empress DhakalFront Office Supervisor

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay, and the front check-in counter was wonderful and very helpful.
Stayed 4 nights in Mar 2024
Response from Steve on Mar 18, 2024
Dear Christine, Thank you for the review we really appreciate it! See you soon again.Steve TanOperations Manager

10/10 Excellent

Jackie, Sydney

Traveled with partner
Excellent dinner in the Mud Bar!
Stayed 1 night in Mar 2024
Response from Empress on Mar 13, 2024
Dear Jackie,We are thrilled to receive your positive feedback about the restaurant. It is wonderful to know that you enjoyed your dining experience and we will pass that onto the operator of the restaurant. We look forward to welcoming you back for another memorable experience soon.Kind Regards,Empress DhakalFront Office Supervisor

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Great view of the water. Very comfortable.
Stayed 2 nights in Mar 2024
Response from Empress Dhakal on Mar 6, 2024
Dear Robert,We are delighted to hear that you found our room quality to your satisfaction. Ensuring a comfortable and enjoyable stay is important to us and your positive feedback is truly appreciated.We look forward to welcoming you back for another memorable experience soon.Kind Regards,Empress DhakalFront Office Supervisor

10/10 Excellent

Warren

Traveled with partner
Fantastic stay
Stayed 2 nights in Feb 2024
Response from Empress Dhakal on Mar 6, 2024
Dear Warren,We are delighted to receive a positive feedback from you. Ensuring a comfortable and enjoyable stay is important to us and your positive feedback is truly appreciated.Kind Regards,Empress DhakalFront Office Supervisor

10/10 Excellent

Martin

Stayed 2 nights in Feb 2024
Response from Empress on Mar 26, 2024
Dear Martin,Thank you for taking your time to give us a review.Hope to see you soon in future!Kind Regards,Empress

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! Had great views. Downside was parking, discount given but not many spaces to park. No room service offered but plenty on offer downstairs.
Stayed 1 night in Feb 2024
Response from Empress on Feb 27, 2024
Dear Mary,We are delighted to hear that you found our room quality to your satisfaction. Ensuring a comfortable and enjoyable stay is important to us and your positive feedback is truly appreciated.We look forward to welcoming you back for another memorable experience soon.Kind Regards,Empress DhakalFront Office Supervisor

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Feb 2024
Response from Empress on Feb 27, 2024
Dear Nancy,Great to hear that you are pleased with the location of the hotel. If there is anything else we can do to make your stay even more enjoyable in future, please let us know.We are here to ensure you have a wonderful experience.Kind Regards,Empress DhakalFront Office Supervisor

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Festivale Weekend
Great stay and a short walk into town, Would recommend. Rooms very big too!
Stayed 2 nights in Feb 2024
Response from Empress on Feb 27, 2024
Dear Gary,We are delighted to hear that you found our room quality to your satisfaction. Ensuring a comfortable and enjoyable stay is important to us and your positive feedback is truly appreciated.We look forward to welcoming you back for another memorable experience soon.Kind Regards,Empress DhakalFront Office Supervisor

10/10 Excellent

Rasel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Sameer on Jan 29, 2024
Hi Rasel,Thank you so much for your lovely review. We are glad to see you had a great time during your stay. Look forward to welcoming you back soon. Sincerely,

10/10 Excellent

Mai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Lovely river view and surrounding. Nice good size room with spacious kitchen. Staff we very helpful and accommodating. Had a lovely stay and will be back next time visit Launceston :)
Stayed 2 nights in Jan 2024
Response from Sameer on Jan 29, 2024
Hi Mai,Thank you so much for your kind words regarding your time here. We are glad to see you had a great time during your stay. Look forward to welcoming you back soon. Sincerely,

8/10 Good

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely spot to stay!
Stayed 2 nights in Jan 2024
Response from Sameer on Jan 29, 2024
Hi Janine,Thank you so much for your lovely review. We are glad to see you had a great time during your stay. Look forward to welcoming you back soon. Sincerely,

8/10 Good

Melinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locale & clean comfortable room! Close to everything & awesome walking options. Perfect for me in that I could have an open window to sleep!! Slightly noisy due to car traffic on highway
Stayed 2 nights in Dec 2023

10/10 Excellent

Elyse

Stayed 2 nights in Dec 2023
Response from Sameer on Jan 29, 2024
Hi Elyse,Thank you so much for your lovely review. We are glad to see you had a great time during your stay. Look forward to welcoming you back soon. Sincerely,

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Empress on Feb 27, 2024
Dear Eva,Thank you so much for the review. We are glad you had a pleasant time.Kind Regards,Empress DhakalFront Office Supervisor

10/10 Excellent

Filippo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and location
The hotel accommodation was fantastic, spacious and in an excellent location along the river. Kitchen was definitely useful. Plenty of walk opportunities and cafes near by. Staff we very helpful and accommodating, and we travelled with an infant. Thanks, loved our family trip.
Stayed 5 nights in Nov 2023

8/10 Good

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the river,couldnt fault the room it was comfortable and clean,only suggestion is maybe some biscuits to go with your hot drink and parking be free considering the price your pay for accommodation,but otherwise a lovely area to stay
Stayed 1 night in Nov 2023

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, property conditions & facilities
The room was modern, warm and beautifully quiet. Beds very comfie. Nice to have a coffee pod machine, although we would’ve liked a couple more pods. Water pressure in shower was a bit poor. Beautiful thick large towels were appreciated. As were face washers. A lovely stay, we will be back. Many thanks
Stayed 1 night in Nov 2023

10/10 Excellent

Peter

Traveled with partner
Walking distance to activities
Stayed 2 nights in Oct 2023

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely gorgeous apartment. Very happy with amenities and cleanliness. Staff were very helpful and lovely to deal with. Would highly recommend and would definitely stay there again if the opportunity arises.
Stayed 2 nights in Oct 2023

8/10 Good

Theresa, thousand oaks

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place
Amazing - great room and close to good restaurants and amenities
Stayed 1 night in Sep 2023
Response from Sameer on Sep 29, 2023
Hi Ruth, Thank you for taking the time to provide us with a feedback on your stay. Very glad to see you enjoyed your time here. Hope to see you again in the future.

6/10 Okay

Chandni

Stayed 2 nights in Aug 2023

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location gives easy walking access yo the city, staff were great and the property as always was presented in 1st class condition.
Stayed 1 night in Jun 2023
Response from Sameer on Jun 23, 2023
Hi Greg,Thank you so much for sharing your feedback about your recent stay. We are very glad to hear you enjoyed your time here. We hope to welcome you back again in the near future.

10/10 Excellent

Madeline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room. Large bed with lots of options for pillows. Staff were very friendly and happy to have a chat. Would definitely stay again!
Stayed 1 night in Jun 2023
Response from Sameer on Jun 23, 2023
Hi Madeline,Thank you so much for sharing your feedback about your recent stay. We are very glad to hear you enjoyed your time here. We always love having a chat. We hope to welcome you back again in the near future.

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff great restaurants within the complex made this a great choice. Easy walk to other attractions all with beautiful views of the river and port.
Stayed 1 night in Jun 2023
Response from Sameer on Jun 23, 2023
Hi David,Thank you so much for sharing your feedback about your recent stay. We are very glad to hear you enjoyed your time here. We are certainly lucky to be in this location with so many restaurants along the river. We hope to welcome you back again in the near future.

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice light sunny room with a lovely view of tamar river and surrounds
Stayed 3 nights in Apr 2023
Response from Joanne- Front Office Supervisor on Apr 28, 2023
Hi Megan,Thank you for the feedback and we are glad that you enjoy the room with the view overlooking the tamar river.Looking forward to welcoming you in the future.

10/10 Excellent

Stella

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, accessible, safe and quiet location.
Stayed 7 nights in Apr 2023
Response from Joanne-Front Office Supervisor on Apr 28, 2023
Hi Stella,Thank you for staying and the great review, looking forward to welcoming you in the future.

8/10 Good

Fiona

Liked: Property conditions & facilities, room comfort
Large Rooms
Perfect location and the room we had was large and very comfortable. Great view and 2 balconies which was a bonus. Loved our stay and the staff were fantastic.
Stayed 3 nights in Apr 2023
Response from Joanne- Front Office Supervisor on Apr 28, 2023
Hi Fiona, Thank you for the positive review, we are glad that you enjoyed the central location of the room and the view.Looking forward to welcoming you in the future. :)

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, close to restaurants and easy walk to CBD and Cataract Gorge. Excellent facilities in modern spacious room. Staff were really friendly and helpful at all times
Stayed 2 nights in Apr 2023
Response from Steve - Operations Manager on Apr 11, 2023
Dear Peter, Thank you for staying and providing the great review! Hope to see you soon again

8/10 Good

Tony

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location Mud Bar was Fantastic
Stayed 2 nights in Mar 2023
Response from Steve - Operations Manager on Apr 11, 2023
Dear Tony, Apologies for the late response and thanks for the great review!

10/10 Excellent

Edwin, Murrumbateman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peppers Seaport Hotel is a great place to stay with lots of restaurants and amenities in close proximity.
Stayed 2 nights in Mar 2023
Response from Steve on Mar 24, 2023
Dear Edwin, Thank you for staying and providing the review. Hope to see you soon again

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was fabulous, great for what we needed. Only criticism was the noise coming from the music speakers just below our balcony. A bit excessive (for us) when it goes to midnight. Otherwise a perfect hotel in a perfect location.
Stayed 2 nights in Mar 2023
Response from Steve on Mar 24, 2023
Dear Stephen, Thank you for the good review and our apologies for the noise caused by the operator of the restaurant. We will certainly passed it on and work with them on this matter. Hope to see you back soon again

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine for a one night stopover from Cradle Mountain to Freycinet.
Stayed 1 night in Mar 2023
Response from Sameer on Mar 16, 2023
Hi Robert,Thank you for your review. We are glad to see you found your stay restful. We look forward to welcoming you back in the future. Sincerely,

6/10 Okay

Michael

Traveled with partner
Liked: Cleanliness, staff & service
Position is excellent. Noisey music till late at night
Stayed 1 night in Mar 2023
Response from Sameer on Mar 16, 2023
Hi Michael,Thank you for sharing your experience with us recently. I am sorry to hear the music from the restaurant nearby affected your stay. We are glad to see your stay was enjoyable otherwise. We hope to see you again in the future. Sincerely,

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole area is like being somewhere else but Launceston. Most things you want are there. We will stay again.
Stayed 1 night in Mar 2023
Response from Sameer on Mar 16, 2023
Hi Mike,Thank you for sharing your experience with us. We are glad to see you enjoyed your stay and the seaport area. We look forward to welcoming you back on your next visit.Sincerely,

10/10 Excellent

Glenn

Stayed 2 nights in Mar 2023
Response from Sameer on Mar 16, 2023
Hi Glenn,Thank you for your review. We are glad to see you enjoyed your stay. See you on your next visit. Sincerely,

10/10 Excellent

Stuart

Stayed 1 night in Mar 2023
Response from Joanne on Apr 28, 2023
Hi Stuart, Thank you for the review, hope to see you back in the future.

10/10 Excellent

Rachel

Stayed 1 night in Mar 2023
Response from Joanne on Apr 28, 2023
Hi Rachel,Thank you for the review, hope to see you back in the future.

10/10 Excellent

Jarrod

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent room was great
Stayed 1 night in Feb 2023
Response from Sameer on Mar 3, 2023
Hi Jarrod,Thank you for your feedback. It is lovely to see you have enjoyed your stay with us. We look forward to welcoming you back in the future. Sincerely,

10/10 Excellent

Leah

Traveled with family
Liked: Cleanliness, staff & service
Lovely space and views
Stayed 1 night in Feb 2023
Response from Sameer on Mar 3, 2023
Hi Leah,We are very glad to hear you enjoyed your recent stay with us. We hope to see you again in the future. Sincerely,

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3-Night Family Stay
We had a wonderful stay at Peppers as a family. Our room was well set up for a family, ans very spacious with a 3/4 kitchen. Dining options at Seaport are wonderful. We'll be back!
Stayed 3 nights in Jan 2023
Response from Joanne on Feb 22, 2023
Hi Kenneth, Thank you for the kind words about your stay with us, we are glad that you enjoyed the room with the kitchen with your family plus the restaurants around Peppers Seaport Hotel. Looking forward to welcoming you in the future.Regards,

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The seaport is a very convenient place to stay with easy access to the Launceston CBD, UTAS campus, TMAG, City Park, The Gorge and river walks. A peaceful location yet also close to cafes and restaurants.
Stayed 1 night in Jan 2023
Response from Sameer on Jan 27, 2023
Hi Jenny,We are very happy to hear you had a lovely stay with us at Peppers Seaport Hotel and enjoyed our convenient location. We look forward to welcoming you back in the future. Sincerely,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Sameer on Jan 27, 2023
Thank you for your review. We hope to see you again in the future. Sincerely,

10/10 Excellent

Libby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star quality accomodation
Response from Sameer on Jan 24, 2023
Hi Libby,Thank you for your lovely words about your recent stay. We are very happy to hear you enjoyed your time here. We look forward to welcoming you back on your next trip.Sincerely,

8/10 Good

Eliza

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a brilliant place for our young family. Everyone slept well, felt comfortable and the staff were amazing. Only thing I’d like to see change is the parking situation. You pay for parking and then quite often in the evening all parks were taken.
Response from Sameer on Jan 24, 2023
Hi Eliza,Thank you for taking the time to share your experience with us. We are very happy to hear that you and your family enjoyed your time here at the hotel. I will make sure to pass on your feedback about car parking to the team for review. We hope to welcome you back again in the near future. Sincerely,

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a fantastic stay at Peppers. Beautiful bright airy rooms. Restaurants are fantastic in the vicinity, Mudbar especially good. Great food, wine and service, very friendly staff.
Response from Sameer on Jan 24, 2023
Hi Sandra,Thank you for your lovely words. We are very glad to hear your stay was enjoyable and you got a chance to try out local wine and food. We hope to welcome you back before too long. Sincerely,

10/10 Excellent

Gregory

Stayed 2 nights in Jan 2023
Response from Sameer on Jan 24, 2023
Hi Gregory, Thank you so much for your review. We are glad to hear your stay was enjoyable. Look forward to welcoming you back. Sincerely,