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Reviews of THE FACE Style

4 out of 5
THE FACE Style
1020 Jalan Sultan Ismail, Kuala Lumpur

Reviews

9.0

Wonderful

Rating 10 - Excellent. 21 out of 34 reviews" "
Rating 8 - Good. 9 out of 34 reviews" "
Rating 6 - Okay. 3 out of 34 reviews" "
Rating 4 - Poor. 0 out of 34 reviews" "
Rating 2 - Terrible. 1 out of 34 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Namish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Valchandra

Traveled with family
Liked: Cleanliness, property conditions & facilities
Enjoyed the spacious room and roof top pool accommodations. The room did have a few items missing upon inspection. There was a tea kettle for use but no tea cups or mugs. There were large bath towels in the bathroom but no face or hand towels for use. Overall, the staff was friendly during check in but we did notice a reluctance to provide information regarding food options as the restaurants on site did not open until 6PM at the earliest.
Stayed 1 night in Mar 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best rooftop pool view in KL. Rooms are clean and very spacious. However, reception was understaffed; even checking out took several minutes. Staff were polite. Wayfinding from carpark can be improved.
Stayed 2 nights in Feb 2024

10/10 Excellent

Kostyantyn

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2023

10/10 Excellent

Taimur

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Dec 2023

8/10 Good

Robert Jim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Es una muy buena opción, la habitación que contratamos cumplió con todo lo ofrecido y las vistas desde la piscina fueron excelentes, sin embargo tengo algunas observaciones: 1. Deberían mejorar la calidad de los amenities. 2. Hacer mantenimiento a las puertas, suenan mucho. 3. El personal que se encuentra en la entrada de la pisicina, debería ser más amable. En general, fue una buena experiencia y si regresaría.
Stayed 4 nights in Nov 2023

8/10 Good

khoon eng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

WIlhelm S

Traveled with family
Liked: Cleanliness, amenities
Perhaps need another year to properly functioning the setting... management matter
Stayed 2 nights in Oct 2023

10/10 Excellent

Wakana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous lobby and comfy room.
Stayed 1 night in Oct 2023

10/10 Excellent

Lydiawati

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

kai chao

Liked: Property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Kim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
am pleasantly surprise on the size of the room and how everything is thoughtfully place for the occupier. very convenient location to every where
Stayed 2 nights in Jul 2023

10/10 Excellent

Jinwon

Stayed 2 nights in Jul 2023

8/10 Good

Jonathan

Liked: Staff & service
Stayed 4 nights in Jun 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money, spacious and clean, the staff are all very nice and nothing is too much trouble. Would highly recommend staying here than a normal hotel In KL
Stayed 19 nights in Apr 2023

10/10 Excellent

Chin Jau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy location.
Enjoyed our 9 nights stay.
Stayed 9 nights in May 2023

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place, All are new and clean. Best swimming pool with views
Stayed 2 nights in Mar 2023

10/10 Excellent

Kazuyuki

Stayed 5 nights in Apr 2024

10/10 Excellent

Shaabanullah S

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Yi Hsuan

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Dec 2023

10/10 Excellent

rikko

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, extraordinary view, fantastic swimming pool.
Stayed 1 night in Nov 2023

10/10 Excellent

KA FU

Stayed 3 nights in Oct 2023

2/10 Terrible

Lok Yin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience in the hotel
The website's information did not have real pictures, and upon checking in, there was a significant discrepancy. The place was unclean, and there were not enough amenities provided. Despite booking a three-bedroom room, only one air conditioning remote control was provided, along with a limited supply of tissue paper. I had requested a crib multiple times through Hotel.com, but upon arrival, the staff nonchalantly mentioned that they would arrange it. They also promised to prepare birthday decorations, but there was no follow-through, and everything seemed disorganized. The usage of the elevator was also chaotic, making it difficult to move smoothly. Overall, it was the worst experience I have had in terms of accommodation.
Stayed 4 nights in Oct 2023

8/10 Good

Qiwen

Stayed 2 nights in Oct 2023

8/10 Good

Vanessa Itzayana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente con la propiedad. Las observaciones son: en el día no teníamos agua caliente en la regadera, no teníamos suficientes toallas de baño.
Stayed 3 nights in Sep 2023

8/10 Good

KING HONG HARVEY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2023

10/10 Excellent

JaeWon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good !!
Stayed 3 nights in Aug 2023

8/10 Good

TAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort stay but food is problem
This hotel is clean and comfort, but the problem is no convenient store around, and no nearby food
Stayed 2 nights in Jul 2023

8/10 Good

CHAN KWONG

Stayed 4 nights in Jul 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need to walk for food
A bit hard to find food on foot nearby but its an overall good hotel to stay. Clean
Stayed 2 nights in Mar 2023